Complete Pool Renovations replastered our pool this past March/April, and did and excellent job…read more The estimate was reasonable for the job offered, and the work crew was beyond any I have ever experienced on a job here. They were always on time, very careful with where they set up their gear so as not to interfere with anything we had to do, polite and respectful, and always available/willing to answer whatever questions I had, giving full explanations so I could understand all aspects of the job. The crew also cleaned up perfectly at the end of each day. David, theq owner, came daily to supervise the work and make certain it was being done to his expected perfection. We were so pleased with the final outcome that we added two additional projects which David was very happy to provide and again did an excellent job! Definitely recommend this company!!!

The WORST "expert" pool man. Joe re-did my parents pool entirely (gutted the entire pool, replaced…read moreeverything.) 1) His workers leave all their trash everywhere literally every single day. Cans and trash and food wrappers, concrete everywhere, which is my "dogs fault." 2) I have a husky that goes outside to use the restroom and there was a butcher knife right by the side of the pool. Joe said my dog took the butcher knife and placed it next to the pool. Horizontally perfect. 3) Anything that went wrong he BLAMED 100% on me, my parents or my dog. Literally never took responsibility for anything. 4) Joe DOES NOT answer the phone when he knows he did wrong. Just call him a few times and wait a couple of days. 5) Joe never gave my parents a receipt for the job, even though he said he would 4 plus times.He even had the audacity to tell me and my parents that he left the paper outside on the patio and he said that if we didn't get it, it is our fault. He of course did not leave any type of papers. Plus if he was going to do that would he not have the decency to give it to my parents' in their hands???? I know for a fact he left no type of paper. 6) Joe said I was harassing him (I am the daughter of my parents.) because I was telling him to please not mess with my parents and give them a receipt. To this very day we still have never gotten a receipt. 7) The tiles have already cracked off, including some cracks on the plaster inside the pool, leading to leaks. (he said he would come by and fix it but he didn't.) 8) Joe took down the door of the backyard (of course necessary) and literally had it on the floor after it had been raining left with all this nice wet dirt. Its ok he has no time to have it leaned on a wall by my house or out of his way. 9) He decided to go and bring his supplies (plaster,concrete,paint,tiles etc.) through the left side of my parents house which was within OUR property line, but because the older woman next door, to my parents house did not want the grass being messed with, she got really upset and told them to use the other side. BUT Joe took the initiative to listen to a woman that has no right to tell them to go through the other side. IT IS OUR PROPERTY LINE. NOT HERS. Therefore he took the directions of the older woman next door and decided to go to the right side of the property where the pool filter was connected. 10) He took out my parents pool filter machine without even letting us know and left it in the grass like it was thrown there. 11) Joe doesn't even ask or tell my parents anything about any situation. My dad had to play investigator. 12) He removed all the water from the pool onto the public street, which is illegal in Leon Valley. Lucky my parents, nor him got a violation. 13) We had gotten Joe to re-do the concrete surrounding the pool because it was shifting and if not fixed the pool would not be salvageable. When he redid the concrete around the pool he did not set up his foundation properly. Barb wiring and the wrong type of soil. (That's a whole story on its own.) 14) Left paint stains on top of tiles and had the dripping look, where you could tell it was done very quickly. If you want a guy who blames all issues on you, leaves a butcher knife outside, trash and concrete everywhere, blames a dog took everything (concrete,knife,trash) and spread it around the backyard. Then this is your man! Have your own documentation, and be willing to be outside when the workers do their job. I was never going to write a review but my dad still tells me the issues that he has and how he is getting our monthly pool man to fix them. It made me very stressed because we have a entire year of "insurance" on the pool from Joe, so anything that goes wrong he will fix. Which he never did. Seriously this is a joke. I am upset because of what he did to my parents.My parents mean the world to me, and to see them upset makes me very sad and protective. They are older and they do not need the stress of some man who gets his money and goes missing. Thank you Joe If I knew then what I know now, you would never have stepped foot onto my parents property.

Our pool has never looked better! So happy we decided to have our pool serviced by these guys.read more

Fast, friendly, reasonable and professional. Responded quickly and the people sent have been…read moreknowledgeable and helpful. We can't remember the water looking this clear in the five years we've been here.

Tim does an absolutely amazing job with our pool. He's consistent and reliable and keeps our pool…read moresparkling and clean. He's always available and returns calls or texts quickly. He's also really well priced for his service. He keeps it ready for swimmers at all times!

Alpha and Omega Pools has been servicing my pool weekly for many years at my rental property in…read moreSpring Branch TX as I resided out of state. They were extremely courteous, responsive and attentive to myself and my renters. I always had peace of mind with Alpha and Omega taking care of such a huge investment as a pool while I live remotely! Do not hesitate to say YES to choosing Alpha and Omega as your pool maintenance company. This is one decision you will not regret!!!!!

i don't know that I have ever written a negative review before, but this situation requires it…read more Over the past 30 years I've had several pool service companies. This one is, without any doubt, the WORST I've ever had. They started off great and got my pool back to blue after the last company let it just turn green. After a few weeks, however, they quit caring and my pool has been green for weeks (maybe even a couple of months). When I inquired about it, they claimed it was because of all of the plants around the pool. My backyard is landscaped but there's nothing about it that would cause it to turn green. It turned green, in my opinion, because they didn't want to spend the money necessary to keep it blue. Ultimately, I had to fire them because their pool tech started yelling at my housekeeper and got extremely aggressive. He even made veiled threats to me. I will get the money they required that I pay them in advance even if I have to sue them. My advice: DO NOT LET THEM ANYWHERE NEAR YOUR POOL. If I could give less than 1 star, I would give them a negative 5 star rating.

Came out same day, super knowledgeable, easy to work with & reasonable on price. Helped me a lot as…read morea first time pool owner.

WOW! Have used Cody and his team for a few projects now and continue to be SO impressed! This was…read morethe largest job we've done with him to date and I wish I wouldn't have waited so long because they did a FANTASTIC job for a very fair price! They removed all the calcium build up around the pool, grotto & slide, fixed some cracking grout near the slide and along the back of our slide and then repaired and fully restrained the slide. Looks absolutely incredible! Highly recommend Cody & his team! Will continue to use him for all of our pool projects! :)

We're first‑time pool owners, and Bailey has been incredible from day one. She answers all of our…read morequestions with patience, helps us understand how to properly care for our pool, and truly goes above and beyond. She even checks in during freeze warnings to make sure our pump is running. Her support has made pool ownership so much easier and far less stressful. Highly recommend!

Our previous pool technician wasn't providing good service and it was impossible to reach anyone…read more We hired Davis Pools and they sent their technician Tony who worked diligently until our pool was looking fantastic. Tony even explained in detail the work that he would do. We are so happy with the results and are extremely grateful that they are available for contact and prompt to respond. Great value! We highly recommend Davis Pools.

Jack and his team have no interest in maintaining pool chemistry or properly cleaning the pool…read more They don't rinse out the skimmer baskets or seat them properly in the well. They don't test the pool chemistry. I had zero free chlorine just 2 days after service. The pH was way too high as well as the CYA. The pool was very cloudy one time and they did nothing about it when they came out. I had to call them back to fix their sub-par work. When I confronted them about the dirty skimmer baskets, Jack denied responsibility rather than man up and fix it. I'm going to find a real professional to maintain my pool instead of Jack and his 10-year-old employee. The pictures are AFTER they "cleaned" the pool!

Very helpful and super responsive to my calls. Customer service is a priority and it shows.read more

Ryan our technician does a thorough and excellent job cleaning our pool. He pays attention to the…read moredetails. Have been with Poolie a few years-very satisfied

Dan and his team were amazing. We shopped around some with other local contractors. We chose Water…read moreWorks due to Dan's responsiveness to our needs. He provided timely consultation and a reasonable quote within our budget. His team is extremely professional and they produced high-quality work. If you are in search of a pool contractor, we would highly recommend Water Works.