Let's just say my pool is a lot happier since I stopped pretending to know what I was doing…read more Highly recommend Nick!

STOP! Call references and talk to the customers first before signing with this company. I have been…read moredealing with this company since the beginning of September when we hired them to blast away the calcium from the tile around our pool and to re-level our sandstone rock where our spa spills over a rock waterfall into the pool. They sent one guy out to pull the rock, put it back in place but failed to put it back where the water flowed over the rock surface evenly. The next day Sept 3, a guy showed up to remove the calcium but did not complete the job so now I've got to drop the water in my pool again for him to come back on October 6 to do it again. My pool still is full of mortar, grout sand that this company expects me to run through my system to clean the pool! Aaron, the manager that I have been dealing with has yet to come out and assess the situation himself. His calls and text give only empty promises and lies and no fixes to this mess. Tomorrow I will be calling the Better Business Bureau and the owner to deal with this headache. This company is quick to take your money, but they do not stand behind the workmanship or fixing their problem. So very disappointed! After two weeks of being patient waiting for them to fix the problem, my patients are gone!

What an amazing company! These guys have my pool in the best shape and it has never looked…read morebetter. Highly recommend! Thank you guys so much

Jeff is so friendly, his prices are reasonable. He's reliable and efficient! I definitely recommend…read moreJeff!

Gary Pools installed our pool 20 years ago. They have serviced it since that time. We are still…read moreenjoying quality service today keep listening to your customers. Blessings abundantly.

Fulton provided excellent customer service. He's one of the best technicians that we have…read moreexperienced.

Disappointed and Frustrated - Would Not Recommend…read more In 2023, Gary's Pool and Patio installed our pool. While the initial pool installation went smoothly, nearly everything that followed has been a huge disappointment. They recommended a subcontractor named Frank to handle the concrete, coping, and installation of three water sheers--this was a major mistake. The concrete work is wavy and has already started cracking. The pool drain is so tight that it's nearly impossible to remove for cleaning. The cool coat applied was so thin that within just a few months, the base texture and color were showing through. Even worse, the $1,800 water sheers are unusable because they leak. Within the first year, the pool pump had to be replaced. The sand filter leaks. I've been reporting an ongoing water loss issue--200 to 300 gallons weekly, even through the winter months--and despite sharing results of a bucket test with Gary's, I've received no response or assistance. No leak detection, no follow-up--nothing. The Cool Coat had to be completely redone, but neither Frank nor Gary's Pool and Patio would stand behind their workmanship. I asked Gary's to price match the Cool Coat, and they came back $175 higher than other vendors. Financing was also a headache. We caught them overcharging us--an obvious billing error that we had to point out. Toward the end, they wanted us to send them the remaining loan funds (around $5,000) and promised to reimburse us. This raised serious red flags, and we were told, "We do this all the time," as if that should have reassured us. "Pool school" was a joke. We paid to learn how to operate and maintain our pool, yet we were never taught how to set up the lighting programs or salt generator. I had to contact Pentair directly to figure it out myself. Bottom line: Gary's Pool and Patio provides decent service until the final payment is made. After that, you're just a number. We do love having a pool, but if we could do it over again, we'd choose a different company. Don't get swayed by the promise of a lifetime shell warranty or quick installation times. Do your research--Gary's Pool and Patio is not what they appear to be.

Awesome company! Very professional experience from sales to installation of our pool. Staff is very…read moreexperienced and knowledgeable!

Our pool has never looked better! So happy we decided to have our pool serviced by these guys.read more

Fast, friendly, reasonable and professional. Responded quickly and the people sent have been…read moreknowledgeable and helpful. We can't remember the water looking this clear in the five years we've been here.

I just received a bill for warranty work which was to be at no charge…read more 1) I was forced to wait 2 weeks for them to have my appointment. Then they called the day of and push back the appointment another 5 days. Meanwhile algea was taking over in my pool. 2) They show up and can't fix the problem. 3) THEY SEND ME A BILL FOR THE SERVICE CALL TO BE COVERED BY MY WARRANTY! 4) I called them and said they should not be billing me. I had to call and pay someone else to fix the problem which was right at the pump that they warranty and that I'm not going to pay the bill. She said tough, we will just send you to collection. 5) I said I'll see you in court. I am also sending an e mail to the company if I can find one. I can't even find a website on Google. The only first option I have is to go here on Yelp because I have no option to e mail them in writing the problem or go to a website.

Pool mart came out to the house and replaced a motor for our Jandy pool filter. The part was under…read morewarranty so it was just a matter of getting the part from Jandy and getting it scheduled. Every time warranty work was called and arranged by my pool builder, Pool Mart has never failed me.

Very helpful and super responsive to my calls. Customer service is a priority and it shows.read more

Ryan our technician does a thorough and excellent job cleaning our pool. He pays attention to the…read moredetails. Have been with Poolie a few years-very satisfied

WOW! Have used Cody and his team for a few projects now and continue to be SO impressed! This was…read morethe largest job we've done with him to date and I wish I wouldn't have waited so long because they did a FANTASTIC job for a very fair price! They removed all the calcium build up around the pool, grotto & slide, fixed some cracking grout near the slide and along the back of our slide and then repaired and fully restrained the slide. Looks absolutely incredible! Highly recommend Cody & his team! Will continue to use him for all of our pool projects! :)

We're first‑time pool owners, and Bailey has been incredible from day one. She answers all of our…read morequestions with patience, helps us understand how to properly care for our pool, and truly goes above and beyond. She even checks in during freeze warnings to make sure our pump is running. Her support has made pool ownership so much easier and far less stressful. Highly recommend!