I had a great experience with Clean Air Technologies. Our AC broke down and we had Jeff come give us an estimate it was quick and very informative. We we got some other quotes but Clean Air Technologies was the most reasonable and the best value for the unit they wanted to install. They installed on July 5 and were quick letting us know what was going on each step of the way. Also Jeff and his crew couldn't have been nicer to my two boys that were very interested in what they were doing.Overall it was a good experience and I highly recommend them. read more

Thanks to Brandon! My air conditioning and heat were both out, but after a bit of testing he was able to get my unit running again. I'm confident that I can count on them if I run into this problem again. A. Stockman read more

Had to leave a star to write the comment, otherwise . . It would be zero!! TOTAL disregard for your time and a smart mouthed receptionist when you call in to complain at 12:15 for your MISSED appointment window that was scheduled between 8 am and 12pm. Not one phone call was received to inform me that the technician would be late! I called at 11:20 to see what time they planned to arrive, and I was told that he was on the way. When I called back an hour later . . Past the end of my window, I was told that he was STILL ON THE WAY . . . Annnnnd SHE HUNG UP ON ME!! DO NOT USE THIS COMPANY!!! read more

I was connected with Clean Air Technologies through my home warranty program. During the course of service, I encountered numerous individuals within the organization and found all to be professional, courteous, conscientious, and, most importantly, knowledgeable. As a business owner, it is a pleasure to interact with an organization whose members posses a strong work ethic and genuinely care about the quality of service provided. I would not hesitate to recommend Clean Air Technologies to other consumers. read more

I can not begin to tell you how wonderful my experience with this company is. CJ called me to schedule a repair visit and was the nicest person I had spoken to that entire week. Phillip showed up the next day and went out of his way to get with my home warranty company filled in and since the ac was not fixable- he called me the same afternoon and informed me that the warranty company agreed to replace the ac. A couple days later, Todd, Bobby (Caleb) and Alex showed up on time and replaced the unit. While replacing the unit, they were very polite, wore shoe protectors and even asked to make sure I understand everything before they left. I am so very grateful for this company. I would highly recommend to anyone who needs work done. read more

I am surprised to see any good reviews for this company. We had the appointment with them through HomeServ, under the contract with Dominion Energy. We have a leaking water heater that is in a fairly spacious attic. However, the pull down stairs for the attic has a smaller opening of 17". We made them aware of the issue. The original appointment was last Saturday. They called and told us they have to reschedule because they have to go to warehouse to get the smaller water heater. On Friday they called and said they were coming out with a 19" water heater and would looked to see if something could be done with the attic opening. We don't live here and have the water turn off this entire time. When we got here for our early 8-830 appointment, we realized once the stairs is down, we could take off the spring bracket for the pull down stairs and the opening is 20.5", which is enough space for the water heater. We don't have the wrench needed. When the technicians arrived, they came with the attitude that this was just a waste of their time. They didn't have the courtesy to introduce themselves and honestly grouchy the entire time. They in principal agreed that once the bracket is removed, the would be enough room for the water heater to go up. However due to liability issue, they can't do it. Instead of explaining all these to us, they left and sit in their vehicle and to call their supervisor. We then got a call from HomeServ and ended up having a 3 way conference call with them and HomeServ. We asked to borrow their wrench and did what needed to be done so they could installed the water heater today but they said they had to call their supervisor. They left without even telling us while we were waiting for them to talk to their supervisor. We called clean air technologies and spoke to the so called supervisor, who didn't identified himself as supervisor until I asked. He carried the same attitude as his technicians and stated he couldn't called us back because he was waiting to talk to HomeServ. He even said I don't have to be rude when he never gave me the chance to tell him how unprofessional his technicians were. Pretty much he was telling us nothing would be done and we would have to discuss with HomeServ. We called HomeServ and found out he didn't call them and they didn't know we were waiting for their call. They were just going to drop the ball and let Hime Serv dealing with our leaking water heater issue. I would think leaking water heater is an urgency for a company if they are customers orientated. This company is unprofessional and the entire experience is extremely unpleasant. read more

The company blew off the appointment. I scheduled an appointment with the contractor for 1-3 pm. The service technician called me after 2 pm and an stated that appointment was 2-4 pm, but it would be closer to 5 pm. At 5 pm I called the technician, but his voicemail was full. Finally, he called me back that evening after 7 pm. The technician said they tried to call me three times at 5:30, with no answer so they cancelled the appointment. read more