My HVAC system leaked and not cooling upstairs in early June. After unsuccessful effort by one guy…read more, and thorough search in Yelp, and after talking to several other techs I finally decided to get the repair done by Fusion. I am finally so glad for the great service of Andrew from Fusion. I found him to be very talented, honest, reliable, hardworking, committed. Probably attitude is not the best, little short-tempered, but that is acceptable while I get such a reliable service for complicated problems like HVAC. I would go with a less nice but reliable and honest HVAC guy to resolve my HVAC problems rather than super nice but unreliable tech. And of course the price charged for the repair was very reasonable. I guess service of Andrew and Fusion is already popular, but I wish further success of his business.

Timely, offered expertise and great advice. Very competent. Very professional. Excellent value.read more

They responded quickly and we are currently waiting for necessary part to arrive…read more very professional and helpful. The office staff is excellent too.

A disappointing interaction with the staff regarding emergency service and know that if you decide…read moreto cancel an annual contract; you will not get any money back, even if cancelled soon after purchase.

Our heat went out during this recent snowstorm/ice storm. Even though the street had not been…read moreplowed and it was very hazardous they came out right away. The technician was extremely nice and explained the problem to us in terms that didn't make us feel stupid. I've been using Clodfelters for over 20 years and there's a reason for that. Consistent high quality service and equipment. Looking for an HVAC contractor in Powhatan, search no more.

"I'm really impressed with the quality of the installation. The workmen were punctual, polite, and…read moretook the time to make sure everything was done right. The finished job looks fantastic. Great experience from start to finish!"

It is difficult to find a company that provides excellent service, is reasonably priced and…read moretrustworthy. This company was recommended to me by a co-worker. After reading reviews and doing a little research, Classic Comfort quickly climbed to the top of my list. Everyone that I spoke to was very professional and made sure that all of my questions were answered and even gave very helpful suggestions. Additionally, the price that they offered me was significantly lower than a few other quotes for the same brand name system and equipment. They installed our downstairs system two weeks ago, and we are very pleased. When we replace the upstairs system in a few years, we will not hesitate to give Classic Comfort a call.

We have used Classic Comfort for years- we have nothing but positive things to say about the…read morecompany.

Shortly after install of new AC/Heating unit we experienced water damage due to system leveling…read moreissue. James River took complete responsibility and coordinated and covered costs for water mitigation, drywall and carpet installation. Hats off to everyone there for their quick response to resolving the issues in a professional and courteous manner. Highly recommend.

We have been James River Air customers for almost 30 years…read more Have had them do all the hvac, plumbing work at our house during this time We had a unit go out last year and we bought their top of the line model We have had that unit go out this summer during this heat wave with a pregnant lady in the house They sent a tech out after insisting. It was going to be 4 days until they could come out to my new units shut down in 100 plus degree heat. Tech told us it required a special tech that cant be here for 2 days I cant believe James River sold us a unit that any of their techs couldn't fix. If they had told us this we would not have bought it They have now left us until said tech can come out James River is going to loose my future business and If anything negative happens to this pregnant lady or baby I will be consulting an attorney

After going through one of the coldest winters I can remember, I'm finally realizing how great of a…read moreproduct Trane can be if installed and maintained by the correct people. Which was not these people. My experience: I bought a Trane system from them years ago when they were called "Southern Goodman". I also signed up for their service plan (2 maintenance visits a year). I thought I was in good hands. Things were good in the beginning but then it started going downhill over the years. The technicians were getting worst, unprofessional and not consistent with their work. Then in December of 2024, I canceled my service plan after they gave me an estimate for a repair on an "intermittent" issue that they weren't sure of their diagnosis. I later found out that they weren't even listed on Trane's website as a certified/authorized repair company, which if they were, they would have seen the parts they quoted me were under factory warranty. After I had a certified Trane service company come out, we found out that after all the years of service there were screws missing, the temperature sensor was in the wrong place (which was the main cause of my problem), and refrigerant was low.

Wish we had never done business with , back then, Southern Goodman hvac. Same people now, just…read morechanged names. Was forced to put another review because yelp said it needed more detail and they were going to delete it. Man came out to service our air conditioning unit. Said we needed another unit. Charged us. Then we had another hvac person look at it....said it was an easy fix and no need for a new unit. This hvac person even spoke with the owner/manager of Southern Goodman to try to get our money back, with no avail. Lost our money and didn't want them back.