They did a good job cleaning my house, but I was not aware that a LOT of cleaning companies try and throw in reasons for extra charges at the end, rather than sticking to the original quote. These guys were no exception. I just think this is unprofessional. read more

I hired Clean Affinity for weekly house cleaning, starting with a deep clean. The deep clean was in-line with a mediocre regular clean--lots of things were untouched that were meant to be cleaned. Not a good way to start. Weekly cleanings were subpar until they sent a good cleaner who was my regular cleaner for a few months. Unfortunately, she had to take an extended leave of absence. The cleaners sent in her absence missed a lot: didn't vacuum under furniture, didn't dust certain rooms, left a whole room untouched, cursory job of simple things like wiping down dining table and kitchen counters--if they got wiped down at all. When pointing out the inadequacies in a specific job, I got a lot of platitudes that never amounted to the attention to detail they claim to pride themselves on. Clean Affinity has a cleaning checklist on their website, but 80% of the cleaners do not follow it. The most I could count on from a weekly clean (outside of my regular cleaner) was moderately clean bathrooms, partially vacuumed rugs and a gloried Swiffer wet mop on the hardwoods. read more

I wouldn't recommend this company at this point. Originally I had my review at a 3 but we keep noticing more and more that was missed during the cleaning. The guy was nice and did an okay job but if I'm spending money to hire professionals I'd like it to look a little better than just okay. Not only that but the company didn't seem to care a whole lot when I tried to talk to someone about it. I asked for a call back to discuss and was sent a text back that they could add more time to my next cleaning. Not quite the issue. Anyhow, I'm leaving it at 1 star at this point due to the service of the cleaner and how the back office dealt with the issue (or didn't). read more

See all

Rayn clean our messy home today. She was definitely detailed oriented, polite and friendly. Thank you!!!

Tayla and Nolan were outstanding. They took great care cleaning and dusting especially my unique collection of furnishings. I enjoyed their positive attitude and upbeat spirit. I would definitely like a return visit from either of them if it fits their schedule. read more

Clean Affinity - Tayla makes the bathroom gleam! - Home Cleaning Near Me

See all

DO NOT USE THIS COMPANY! They left my home unlocked for several hours and took my house key. They claimed the key was accidentally left in a cleaning bucket. They returned the key but my house could have been robbed! I canceled my service immediately! read more

Todd & Ethan were on time, ready to clean and paid close attention to what we needed cleaned that we can't always get to. Great communication. Such a great team read more

Your girls were/are very professional, efficient, and friendly. This was a great experience for me. I am 77 and picky. (But not as picky as they were.) Great job. Please send them ack next month read more

So happy to find Clean Affinity. From management to service providers, every team member we have worked with has been great. They even accommodated a last minute change when a tree fell on our property. Ethan and Kaylee are both fabulous. Thorough and courteous. I love returning home to clean! Thank you. read more

Elise W has been cleaning our house for several months and she's great! Always on time, gets all the corners, open to requests. We had a few others with clean affinity before her and they were all very professional. The company makes sure they're cleaning up to standard. I never see any cleaner residue (which was a problem with some past cleaners). The house is clean! And the company has very good/easy communication for schedule changes etc. read more

Fantastic service! A couple of things were missed in the initial deep clean and all I had to do was mention those things one time and our regular cleaner, Nolan, has been on top of everything 100% each time. Absolutely wonderful job, and such nice folks to have in our home, too. We're delighted! read more

Showed up on time and the house was spotless when they left, especially the bathrooms. Would definitely use again.

I have been using clean affinity for over a year. every two weeks. the last 5 cleanings have been awful. floors not swept or mopped. scum on bathtub,underneath toilet lid not cleaned. today food left on sink strainer. top of stove was greasy. dust on table by front door. after complaining after the last 5 cleanings and it never getting better I am canceling. today the cleaned for less than 90 minutes. charged $140. to clean a small bathroom kitchen and living room. do not use. read more

Clean Affinity was fantastic! Very thorough, professional, and friendly from start to finish. Deaven and Baron did amazing work and paid close attention to every detail. My home looks spotless, and their positive attitude made the whole experience easy and stress-free. Highly recommended! read more

We scheduled a move-in clean for our kids new house. 2 BR / 1 BA, under 1200sf. After repeated confirmation that the drawers and cabinets would be cleaned, they weren't. We were charged $415 for the cleaning. $55 was refunded, after a call to them. Nowhere in their communication was it mentioned that drawers / cabinets with items in them would not be cleaned. It feels like a huge rip-off; we're hugely disappointed with the services and lack of policy statement. Very poor quality and communication. An amendment, per response from Clean Affinity. Mouse droppings were in one drawer. The other drawers were not cleaned because of contents such as sales brochures, a screwdriver, business cards. The cabinets weren't cleaned because of two skillets and a tea towel. Zero communication about only cleaning empty drawers and cabinets coupled with charging $415 for the cleaning of 6 rooms are the biggest issues. You only refunded $55 after I called regarding the lack of cleaning. Had the empty drawers/cabinets policy been communicated prior to the cleaning, I would have hired a different company to better suit our needs. As it is, I need to hire another service to clean what you did not. read more

They were able to accommodate a quick turnaround for cleaning! The team (Taylor and Monica) did a great job. They were efficient and thorough and left our house looking great. Prices were fair! read more

I ordered a move-in clean. they're supposed to do deep clean, but ended up doing what seem like a perfunctory clean there was a lot of grime in cabinets and they had to come back to the window tracks because they did not clean them properly. There was still crumbs between my fridge and my cabinets as well as cat toys at the previous owner left. They did not clean my blinds because they were metal and it was not listed on the website that they would not clean metal blinds. I had to do a lot of cleaning myself after they left. read more

I am grateful that we had a 2nd service done with the Clean Affinity a few months later, and this time the technician was David. He exceeded our expectations and cleaned everything so well. And, he was pleasant to be around too, so definitely good customer service. I am really pleased with this company, they do the service requested and more, I would recommend them to others for sure, it is a good value! read more

They were supposed to perform an extensive initial cleaning with 2-3 people for 3-4 hours. Only one person showed, explaining that the other person was delayed. The end result was not good; the microwave was ignored, the dusting was perfunctory, a toilet seat was left up, rugs were rumpled, and it looked like the inside of the windows went untouched. When I complained, they apologized and pledged to add an hour to my next cleaning, which meant 2 people would clean for 3-4 hours. I was satisfied with this, so I gave them a second chance. The second time, only one cleaner showed up, and he only stayed a little over 2 hours. Exactly the same problems occurred, although the cleaner was a different person. I had even spoken to him about cleaning the guest bath, but he didn't do it! When communicating with them, they repeatedly got the time for my scheduled cleaning wrong. When I gave an honest review (at their request) of the second cleaning, they independently chose to send another person to my home to clean without even confirming with me. The dishonesty and incompetence was staggering. Avoid this agency. read more

We have been very happy with the services that Clean Affinity has provided. Alex has been doing a great job at our commercial space! We appreciate his hard work and his attention to detail is very much appreciated. Thank you Alex! Their communication has been wonderful! read more

David is a five star cleaner of Clean Affinity. He removed deep water stains that were impossible to clean. But he did it, he removed them all without damaging the tile. Thank you David, M Davidson 9/20/24 Celeste, did an incredible job with deep cleaning my personal bathroom. Not an easy job. Thank you, Celeste of Clean Affinity. 9/20/24 Jordan, Appreciate your deep cleaning of my kitchen. Wow the floor and cabinets look great. Thank you again Clean Affinity of Vancouver for your cleaning team of David, Celeste and JORDAN. 9/20/24. read more

Booking a biweekly clean has been the best decision I've made all year--they are affordably priced, super efficient, and the techs are such a pleasure to work with. Highly recommend, especially for busy working parents. read more

Clean affinity is an awesome company to work with. Their staff is friendly and reliable, and they truly care about making time for what matters! Very grateful to have clean affinity in my life! read more

Clean Affinity has changed my mind about having help with cleaning my house. Their technicians are all good but ask for Elias. He's the best! Punctual, attention to detail, friendly and very professional. read more

With the staffing shortage, I completely understood why it would take a while to get a team out to help clean our house that we just moved in to. The booking process was fine and they were communicative about when the team would be coming. They came on time. The staff were a bunch of kids, looking at their phones and talking about their weekend plans. They didn't let us know when they were finished, they just left. So when we came out to check if they were still there, we were underwhelmed. The bath tub was still dirty and it just didn't look like $570 worth of cleaning. When I contacted Clean Affinity to tell them my feedback, I was told that I was being unfair to their crew. That is a bit overboard. It wasn't until I replied and mentioned how un-customer service focused they were being that they said I could have someone come back to clean what they missed. I don't want them back in my house. What a waste of time and money. My advice would be to get a checklist of what is included in their "deep cleans" and to review before the staff leaves. The burden is on you as a customer to ensure they do their jobs. I just can't recommend them at all. Keep scrolling. read more

I have been using this service since just before COVID, so it's been a few years. Sadly, I am moving up to Seattle end of the month and will only have a standard cleaning and a move-out cleaning left for them to do. While cleaners might change, the quality of cleaning has stayed consistent. Each tech has their own strengths and style and way of doing things done, but they have always gotten the cleaning as expected. I think for the size of my apartment the price was reasonable too. What is nice is that if you are assigned a new tech, they sometimes have somebody accompany them on the first clean to show them the ropes and to ensure things are done right. No service is perfect and things can go awry, but overall I have never had anything happen that would turn me away from using them to clean my place. I can't recommend them enough. read more

A team and company who cares! Amazing team members that genuinely care about what they are doing and how they do it! They use all Green products and very little sent. Simply fresh and clean when they are finished! read more

Hired them for a moving clean for a newly painted house. It should have been rather straightforward given the size and scope of the project (less than 1300 ft2). The walls, all trim, and cabinets were just painted last week. They not only did a bad job (obvious dust and small pieces of debris on the floor that would have been clean if they swept, didn't dust the light fixture, or clean the front of the stove, or the light switch plates, or wipe down the kitchen counter), when I called them they told me it was my fault for the house being "filthy"...it wasn't. They also somehow damaged several items in my house. They did a bad job. Plain and simple. I could have done a better job in an hour an a half with a toddler distracting me. They did reimburse me and the owner called. He said that he saw the photos I submitted and agreed that it did not appear that they swept the floor. However, he just commented on my Google review saying that they did sweep and stayed an extra three hours because of its "condition." So, did a bad job and then lied about it. DO NOT WASTE YOUR TIME WITH THIS COMPANY. I now see the reviews on here and know that there is a clear pattern of poor quality and dishonest business practices. read more

See all

Still delighted by house cleaning from these folks. This evening I found that I had been left this in my bathroom! Thanks Curt and Cat! read more

Clean Affinity - Home Cleaning Near Me

Would not recommend this cleaning company at all. Two cleaners came for my first clean and stayed for barely 90 minutes (I had been told that this initial clean would be 2-3 times longer than a typical clean). The kitchen counters weren't wiped down at all and had visible crumbs all over them, there was still dirt and dog hair all over the floors, my small living room rug was also totally covered in dog hair, and the list goes on. I wrote to the company about the issues since all of these things seemed like they should be part of a standard clean. Despite the clean not even covering the basics, let alone meeting the 2-3x in-depth clean they sold me on, they wouldn't even offer a partial refund. They merely continued to push the idea of having more unqualified techs come back for a "touch-up." Why would I want to waste more time cleaning up other people's work? Don't waste your money here or risk being scammed. read more

When I walk in my house after Andy has cleaned it I can feel the clean if you know what I mean. Overall I highly recommend Clean Affinity. They do awesome work. read more

Very Poor cleaning. High price. said they would refund some money. Never did. Would stay away from this cleaning service.

The team in Portland, Oregon is pretty good. The scheduler is friendly and pro-active. The cleaning crew is always kind and gentle to our little dogs and respectful of our home. If there's ever an issue, it's quickly remedied. read more

I've used Clean Affinity several times this Summer to clean our house for selling and for a final cleaning after selling. They are easy to schedule. They arrive very punctual with their supplies and equipment. They immediately start working and do a thorough job within the time frame I am given. They have worn masks. I have had several different employees and all have been courteous and hard working. Most recently Megan C, Kayla W, Ashley W and Ryan S have done thorough jobs Thank you. In addition, the manager Kerri, whom I have talked to several times is most accommodating and pleasant to work with. Shirlene H read more

Partial job; one tech left early, they started late. They charged me full price for a disappointing job, plus added $100 on top for eight windows that should've been $80. When I described our complaint in detail and asked for at least a partial refund, I got no response from Antony, whom I set the project up w re. the refund. They wanted to come back and "fix" - what they should've done right the first time. I don't appreciate being cheated out of the extra $20; not to mention the lateness and early departures. The tech, who left early was on her phone most of the time; supposedly work-related. Either way rude on different levels. It's not acceptable to abandon our job for someone else. My son moved the furniture, yet they did not clean behind it, even after my nine months pregnant daughter-in-law asked. This was supposed to be a deep cleaning but they only did that in one room. There were dust bunnies under my granddaughter's crib. The window tracks were done nicely, so was the tub. I reported them to the Better Business Bureau; where I found out, they are not accredited. Very disappointed; and embarrassed because this was supposed to be my gift to my son, my daughter-in-law, and my granddaughter before the arrival of our grandson. No tip; no future bookings. read more

The people were friendly and very efficient in the cleaning process. My carpet looks amazing now.

First Time house (actually 600Sq Ft Apt) Cleaning last week and It was fabulous - I feel like a princess in my own palace - Windows so clear, everything sparkling - Obviously moved everything and cleaned places that have not seen daylight since I moved in last March 2020!! Natasha was awesome - got here early and started early with a greeting of my dog Sophie and cat Victor that she worked around for 3.5 hours!!. Also got to meet Cindy the supervisor for a minute as she checked in. Great team and experience - I will be referring you and schedule other cleans for myself!! Beth N read more

Impossible to schedule with. It took several weeks for them to schedule something with us. They kept saying they would call us back with times and we kept having to call. When we FINALLY got something on the books, and confirmed, they canceled the morning they were supposed to show up. They didn't bother to call, just sent a text message and never reached out again. We finally contacted them again asking about a reschedule and they responded a few days later saying they would look at the schedule and get back to us. I literally have never had so much trouble trying to get a cleaning service to confirm day/time, and I certainly have never had one flake the morning of with no call or promise to reschedule. read more

Update: After my previous review, the business owner contacted my husband, and suggested that our home wasn't cleaned properly due to "my bad attitude." As I was not present for the cleaning, I'm not sure how that could be true. If you're prepared to spend a lot of money for a dirty house, and rude and insulting phone calls or emails, go ahead and book Affinity! read more

Joanna + team are ohso easy to work with. Responsive, attentive, flexible and thorough- what else can you really ask for in a cleaning team? They also have an easy-to-use website which can accept online payments- who has cash or checks laying around these days? Using Clean Affinity really has been a marriage-saver- we no longer bicker about who is stuck cleaning during the short weekends. eye heart clean affinity- ohsoworthit! read more