I would not recommend this company. We paid $740 to have the carpets cleaned in a two-story house, even though the going rate for a house this size is around $350. The technician was only there for about 1.5 to 2 hours, and the results were very disappointing. When the cleaning was finished, the technician mentioned there was one stain he could not remove. I wanted to inspect the work, but he kept ushering me out, saying, "It's wet," and assured me it was only a small stain that was barely noticeable. Unfortunately, I trusted him and made the mistake of not checking everything before he left. After the carpets dried, we discovered it wasn't just one small stain--there were several stains and spots that had not been removed at all. When we contacted the owner about the issue, instead of standing behind the work, he tried to charge us extra to address problems that should have been handled during the original cleaning. Our landlord then referred us to a different carpet cleaning company. They charged $350--half the price we paid--and cleaned the entire house properly. They were able to remove all of the stains that this company claimed could not be removed. To make matters worse, when my husband left an honest review about our experience, the owner responded with misleading statements, including claims about offering a "refund" that never happened. He also tried to argue over the difference between "spots" and "stains." Regardless of what terminology he wants to use, the fact remains that the marks on the carpet were not removed, and we paid a premium price for poor results. We overpaid, received subpar service, and then had to hire another company to finish the job correctly. Save your money and look elsewhere!!! read more

The cleaners did a great job and they were communicative. I paid over $700 for carpet cleaning in addition to what was paid for a whole home cleaning. The carpet cleaner finished very quickly in about 2 hours and mentioned to my wife that there was one spot that he wasn't able to remove a stain. After closer inspection after he left (we were moving), turns out there were 6 stains that were not removed. I inquired about having them come back and completing the job and removing the stains but was told that it would cost more money to attempt to clean the stains. A different company came out and completed the stain removal with little issue. I'd give the cleaning crew a 5 star and the shampooing guy a 1 star. If you want your home cleaned well, I'd recommend. If you want your carpet shampooed, go somewhere else. Especially if they are charging a premium, essentially almost $350-$400 an hour is what it worked as. Also, I don't think the option of charging more money to complete the carpet cleaning was the appropriate remedy. read more

I've used Janitorial Plus for years. They're thorough and reliable. Kind and efficient. They are happy to adjust schedules when needed.

I first hired Janitorial Plus to clean the 2 corporate apartments leased by my company. They are fantastic to work with. Invoicing is easy & the office staff are very communicative. Their work is impeccable. I recently hired them to clean my dad's house in preparation for putting it on the market & it looks amazing! read more

Jorge and the crew were very accommodating and arranged things with a short turn-around time and the types of cleaning products I requested. Excellent! read more

Trustworthy and reliable crew. We love being able to let them in with our WiFi lock when we can't home. My wife is much happier not having to clean as much. 10/10 would recommend Janitorial Plus. Great communication. Always have a spotless home after they leave and is worth every penny! read more

Reina and idania have done a phenomenal job! The house is consistently spotless when they leave and they're very careful with our things. Very happy! read more

Perfect. The ladies were amazing. Quick and thorough. Everything was spotless and shiny.

Always great service, will use every time great value and great service, quic and easy to schedule

Service was great and carpet and couch looks beautiful. Technician introduced himself and upon leaving offered to return if I noticed anything needing additional cleaning. read more

Amazing! From their customer service to their pricing, being attentive to what the customer would like done to the cleaning itself, was well worth the money. I spoke with at least 15 other cleaning agencies and I went with this one and am so glad I did! read more

The team did great! They made my apartment good as new! I appreciate all that they do and highly recommend them to anyone.

I have 5 rentals and it's always a challenge to find a good janitorial company that responds quickly for a quick turnaround. Janitorial Plus was one of only 2 companies out of 1/2 dozen which responded and showed up the next day for a quote. Their quote was very reasonable considering the state the tenant had left the unit. Elizabeth and her team were magicians. I was fully prepared to paint all the doors and baseboards in the 3 bedroom unit. Not necessary any longer, because they transformed it into a sparkling clean state. I've been a landlord for 40 years and when I run into a great company that provides superb service at a very reasonable price I don't let go. Thank you Elizabeth & team and Jorge for a remarkable job. read more

Exceptional service. Was contacted immediately after sending a request and they were able to accommodate the timeframe and needs for a move-out cleaning. They were quick, efficient, did an amazing job and were very reasonably priced. I will be contacting them again to clean the new house once things are all moved in. Thank you!! read more

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Very good cleaning of my home! Very nice family owned business communication was great.

They are literally coin operated; I had to come out of meetings twice, once to make payments while they are doing cleaning and second time to show the proof of the previous payment to cleaning crew. don't understand the rush to get payments and why can't they went until the job is done when I have already paid a $65 advance's payment read more

We were looking to get multiple jobs done. Deep cleaning home, exterior windows washed as well as our carpets cleaned. Janitorial Plus was a life saver to schedule everything in one spot. All I did was state exactly what I needed and they scheduled everything to be done in one day. The workers for all jobs are excellent. They are reliable and pleasant to work with. It saved me the headache of trying to coordinate and be available for the work. This way I scheduled everything to be done in 6 hours.! My house sparkles and it was a great relief to have it done. I highly recommend this service and will be using them in the future. read more

Janitorial Plus - Office Cleaning Near Me

Very friendly and communicative and gave a touch up of making the toilet paper and paper towels into bows

Arturo was quick to respond and his team was great and professional. I ordered the service as a gift to my girlfriend and she loves it! Would highly recommend this company for your cleaning service needs. read more

The house was clean as a whistle. The cleaners showed up on time and were very good people. I would recommend this company to people.

Yesterday afternoon we had an appraisal done on our house .We knew the appraisal company, was on their way, so I reached out to Arturo and Jorge out for help. They got us scheduled quickly. They sent Ilen and Yaquelin for the task at hand. After a couple hours, the left, my huband went from room to room telling each other...,"Hey! Look at this!" "Look at that" we literally danced in our halls! You cant imagine the difference you made. We are now going to set up regular appointments. You guys are amazing! There were no rocks overturned.Brilliant job. read more

The gentleman who cleaned my carpet were exactly on time. They did a great job, and they answered all of my questions. It was a great experience. read more

Highly recommended! I was nervous about our home's move-out clean because I was working that day and wouldn't be there to provide direction or ask questions. But communicating with Arturo and Jorge was a breeze and the house was spotless when I came to see it the next day. Everything was as requested and smelled great. I will definitely utilize this small business again. read more

Jorge and crew did an incredible cleaning job when we moved out of the house. I highly recomend this service DM read more

Communicating with these folks was not easy. After multiple emails I was on the verge of telling them that they cost too much. We finally made an agreement that the cleaners would work to $150 on a much reduced list of tasks before discussing how much more should be done at the stated $50 per hour. When the cleaning crew arrived, it became obvious that they had not been told of changes to the task list, nor of the stopping point before being instructed to proceed. It was impossible for us to communicate with them (except by dramatic sign language) because they didn't speak or read English. So many tasks on the list I'd eliminated got done anyway. (I had pulled things off a "deep cleaning" list supplied by the company.) If you consider using this firm, realize that customization is not their forte. BY THE WAY: the cleaning crew was friendly, hard working and pleasant to have in the house. One of those stars are for them! read more

We hired Janitorial Plus for pre-moving deep cleaning, including windows. They did a wonderful job. There were areas that missed the first time, they came back to address the issue right away. Communication is smooth. I will not hesitate to use them again in the future. read more

I've been using Janitorial Plus for over a year now and would highly recommend them. My daughter began using them and was very happy with the service, so recommended them to me. Arturo is very responsive to any of our needs (changing dates, times, etc.), so the flexibility comes in very handy. There's nothing better than walking into a home that's been scrubbed and made shiny! I had the deep clean done (fabulous) and now every three weeks because it's just my husband and me. My daughter has every two weeks since she's got a family and things tend to get messier. So every three weeks we have a basic clean, which includes mopping, vacuuming, complete clean of the two bathrooms, and beds made if needed. I can also leave a note for something in addition, like washing a couple of windows. We just couldn't be happier with the service being provided! Allison C read more

We've been using Janitorial Plus for house cleaning services for almost a year and we love them. The whole team is great and easy to work with. Arturo sends me a reminder when we are due for our monthly cleaning and usually gets us scheduled within a few days. We usually get the same 2 person team each month and they are incredibly professional, thorough, and efficient. We've also had a different team come in when our regular folks were on vacation, and they were probably just as good. In my opinion this company is very reasonably priced for the exceptional service they provide. I highly recommend Janitorial Plus. read more

Very professional. I have been using them for several months now and they always arrive on time and do a great job in A timely manner. read more

I hired janitorial plus to do a deep cleaning. The ladies spent almost 4 hours and you could tell! I am very impressed with how clean my windows, microwave, kitchen stove, oven and bathroom are now. It looks amazing! I plan to hire them monthly!! Thank you! read more

Janitorial Plus - Stove - Office Cleaning Near Me

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My friends recently sent Janitorial Plus to my home right before I was expected to have my baby. My home is under various stages of remodeling and so it always feels as though things do not get cleaned. Well, they came and deep cleaned every area imaginable. Our nasty shower that was old and brown was sparkling like a shiny penny. Our stove looked brand new. They even went as far as cleaning my sons crib and sweetly organized his stuffed animals. Both my husband and myself were in disbelief with how wonderful of a job they did. We felt incredibly relieved and ready for our baby's arrival. We now plan on having them come back routinely. I highly recommend Janitorial Plus and will recommend them to all my friends and family. read more

Janitorial Plus - Organized crib and stuffed animals - Office Cleaning Near Me

I don't normally give out review but these guys are so good. Not only they are good people, they also did very good job. This is my second time use their service. I first found them in amazon, and then I started to contact them directly. Both time they came right on time! And they didn't waist time finished good and fast. Great price too! I am pretty sure I will use them for long term. read more

Janitorial Plus - Office Cleaning Near Me

We absolutely LOVE working with Janitorial Plus LLC and their great team! I have been working with Jorge and his teams for about 6 months now and each month, they do a truly amazing job cleaning our home. The wonderful team that comes to our home are caring, very thorough, creative, and leave nice touches each time they clean our home. We are very happy with Janitorial Plus and would recommend them to anyone as they are affordable. read more

Had a great experience this morning with Janitorial Plus. They were very professional and friendly. I feel like I live in a new apt., now seeing my carpet so newly cleaned. I highly recommend them. read more

Best cleaners in portland. Extremely fast and efficient the service was amazing. They attention to small details and made my place fresh and clean. Highly recommend if your doing a deep clean they were more than fair price. Super fast responses too! read more

Janitorial Plus - My oven looks brand new now - Office Cleaning Near Me

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I had surgery and could not do certain tasks. Janitorial Plus responded quickly, did a great job on everything, and at a great price.

My husband fixed a rate for 2 hours of cleaning with Arturo for house cleaning and we decided on a time according to his crew's availability. But as soon as the 2 ladies arrived, she informed me she only has 1.5 hours and I have to tell her priority areas as she will not be able to cover the entire house. At a little over 1.25 hours, she tells me u want the floor to be cleaned or the bathroom, I only have 10 minutes. They did such a shoddy job, climbing on my sofas with dirty socks, left behind a mess of her dirty towels in my kitchen sink, staircase carpet not vacuumed and also left everything so unorganized that I had to spend a good 30 minutes to put things back in place. She also, told me she does not clean the couch or dust it. That too after climbing on my couch to get to the blinds. Dont know what kind of cleaning service is this. I dont recommend them. Dont waste your money on them! read more

Janitorial Plus is wonderful! I have had their deep cleaning service many times, and they did amazing job every single time. The people are friendly, polite and hardworking. I highly recommend their service. read more

I used Janitorial plus for my move out clean previously (they did an amazing job!) but this was the first time I had used them for a regular cleaning. Esmerelda and her team were amazing. The house was spotless and I appreciate that they ask me to look around at the end to make sure they hadn't forgotten anything. It was really easy to schedule with Arturo. I will definitely be using them again! read more

Update from my previous review: I was contacted by the owner and informed that they guarantee their work and would come back and re-do the cleaning or provide a discount. I ended up requesting the discount because we had requested the move-in clean prior to move-in because of Covid and don't want others in our space at this time. The refund of the discount was processed timely. read more