I have really mixed feelings about my experience with Tidy Up. I was excited to support a…read morewoman-owned business, for sure. Unfortunately, I wasn't happy with my experience in the end.
I found them online when they were offering a deal, so the price was decent - to begin with. But after three hours they were not finished with the (about) 700 square feet (including 1 bathroom, 1 small kitchen, a small bedroom, living room, and dining room.) We had company coming, so we asked them to stay until the job was finished and ended up paying for an extra hour.
On the plus side, the two women who came to clean were very nice. I wish we had checked their work, however. They just said, "Okay, we're leaving now!" And we assumed that they were actually done.
But after looking around the house, I would say, at best it was "okay"... But I described it to friends "It was as if I hired two 15 year-olds to clean my house." (Maybe we got 2 new employees?) One thing on a shelf would be dusted, and the thing right next to it was not. In fact, I'd say all of the dusting was irregular. And in the kitchen, we specifically said they didn't need to clean the inside of our microwave oven, but they *did* clean the inside, without giving the outside even a wipe down! Right across from it: a sparkling clean toaster!
It was odd (and disappointing) how one thing would be cleaned and another -- right next to it -- ignored, multiple times.
Am I being picky about these things? I don't think so. If I *had* hired two 15 year-olds, I'd expect it. But I thought I was hiring reputable, professional cleaners, and I was disappointed. I'm looking for house cleaners that will come regularly, but unfortunately, it won't be Tidy Up. I will not use them again.
Edit: in response to the owner's note, I have messaged them with my husband's name (the name used when scheduling the cleaning.) Also, no one followed up with us after the cleaning.
