1. NW Sanctuary

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NW Sanctuary

5.0 (2 reviews)
Open • 10:00 am - 7:00 pm

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Response quality

Excellent

Services - NW Sanctuary

Deep cleaning

Maid services

Move-in or move-out cleaning

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1 year ago

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Neat Hive Cleaning

Neat Hive Cleaning

(7 reviews)

Hillsdale, Southwest Portland

I rarely will hire a business that has zero reviews but Neat Hive got back to me quickly, asked all…read morethe right questions and was able to give me an estimate and do the job, all in less than a week. Obviously there's more to it than that: the cleaner was prompt (actually early, but asked first before coming over), brought all their own supplies and did a verrry thorough job of cleaning our 1 bed/1bath space. We didn't get a deep clean, just a regular one, but they do offer all kinds of extra services - windows, dishes, baseboards, etc - so you can pick those options when booking them online. Communication was quick and informative, from both Dmitry at the home office and Elena the cleaner, and I thought the price was fair. Our spaces look cleaner, neater and smell fresher. Would absolutely hire again.

First, the company does not publish its service contract on its website. However, you must check…read morethe box saying you will comply to receive the service. Once I asked for the service contract, it stated this: "All information, descriptions, or images that we provide about our services are as accurate as possible. However, we are not legally bound by such information, descriptions, or images as we cannot guarantee the accuracy of all services we provide. You agree to purchase services from our Site at your own risk." Is this real? How can a company not publish the rules? And how can a company claim that it cannot be liable if it misleads the public? What if the website states a price? But the company then charges a different price later? Be aware.

Cirrus Commercial Cleaning - Neither rain, nor snow....

Cirrus Commercial Cleaning

(4 reviews)

Southwest Portland

I utilized Cirrus for my business for 2 years. The team they assigned to my office seemed very…read morenice and helpful. I own a medical clinic, so was very sensitive to HIPAA access, and felt the Cirrus team was trustworthy. This prevented me from making the better decision to get another team after my office had numerous cleanliness issues that weren't addressed with cleaning, nor responsive to complaints. I involved the team manager, who did nothing, and simply re-directed my concerns back towards the team performing the cleaning. The service manager (a different person) seemed to care, but was unable to make any change or improvement on my service. My break room sink was not cleaned for 2 months. Black mold was growing in it. I addressed this with the team, and was met with push back defending the level of their cleaning. The Cirrus manager not only was not helpful, after I wanted a different team, he actually sent the same team back that I had fired, putting my HIPAA sensitive information at risk to disgruntled employees. That was the point at which I made the decision I had been hoping to not have to make, to interview a whole new cleaning operation, as Cirrus was clearly not wanting to provide good service to my small business. After I fired Cirrus for non-performance, I requested to hear from John, the owner. He defended the team, with an explanation that 'no other people have complained about this team'. And then proceeded to bill me for the following month (in which their services had been terminated for non-performance, and had been paid through the last cleaning). If I could do it over, (and now I have), I hired a local woman owned business, who cares about doing a great job and providing great cleaning service (and for a better price). My impression- Cirrus provides mediocre to poor service, probably to bigger businesses who don't notice as much. Keep looking, you won't find what you need here.

John and Jon, the two owners of the company, are excellent to work with. Jon has a background in…read morecorporate America while the other John has extensive experience dealing with smaller "mom and pop" businesses. Their personalities and skill sets compliment each other well. Their pricing is excellent and their staff is top notch. I can't recommend them more highly for any janitorial services you may need.

NW Sanctuary - homecleaning - Updated November 2026

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