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The Tidy Sister

4.0 (1 review)
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Services - The Tidy Sister

Commercial deep cleaning

Commercial move-in or move-out cleaning

Commercial standard cleaning

4 More Services

Deep cleaning

Maid services

Move-in or move-out cleaning

Regular home cleaning

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1 year ago

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Anna's Pristine Clean - Move out clean

Anna's Pristine Clean

(19 reviews)

Hazelwood

Anna was super communicative about her scheduleand did a great job cleaning. Would highly recommend!read more

I hired Anna to clean a residential unit back in October. We expected that she would be the one…read morecompleting the service and would be sticking to the quote provided. On the day of the cleaning, someone not associated with Anna's business arrived to complete the clean which was never communicated with us. The person who arrived was unkind, clearly bothered by being there, and left within the hour of arrival with no communication to any of us. She returned the following day to complete the clean, still rather rude, and did very little to actually clean the space. It is a jr. 1 bedroom, smaller than the size of an average studio apartment. Anna then told us that the person she "contracted out to" wanted to charge her $100 an hour for the clean and claimed to have been there for two full days of work. Over the course of the month we were sent multiple sporadic communications and invoices as high as thousands of dollars for a job that was never completed and done outside of what we agreed to. When I stepped in to take over communication and get the situation cleared up, I set an appointment to speak with Anna. She missed the phone appointment, despite texting with us earlier in that day. I attempted contact with her again yesterday, and finally after multiple texts and a call was able to get her on the phone to discuss the situation. We negotiated the invoice down to the hours truly worked at the quote we agreed on; despite the job not being done I agreed to pay to end the matter. This finally occurred at the end of my day yesterday. I then find that she called me outside of work hours, called my employee, and threatened to add a late fee if the invoice is not paid today. An invoice that had just been sent the night prior at end of day. I find Anna's actions and communication to be deeply unprofessional. I cannot recommend her services, and will not be working with her again in the future.

The Tidy Sister - homecleaning - Updated May 2026

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