Exceptionally professional and well trained staff. Everything was explained to me and the time and date of the cleaning was very easy to set and the email and text reminders were great. I had just taken possession my new home and needed the carpets cleaned prior to moving in. They gave new life to the carpets. I wish I had photos to share to show the before and after. This is a company that is a joy to work with from start to finish. read more

We highly recommend Pacific Steam Carpet Cleaning! I think I reached out to them last Thursday and they were able to accommodate me by coming on a Saturday. They normally do not work on the weekends but I mentioned that I work remote full-time so that would be difficult. The crew of two was supposed to come at 1pm and they were prompt. We have three bedrooms, stairs and a hallway and the pricing was so reasonable, even when we had them add the enzyme treatment too (senior dogs). The carpets came out better than we anticipated and the customer service was outstanding. Thank you so much and we'll definitely use your company for future services. read more

Everything worked out well. Reasonable price, excellent service and my carpet looks great. Andrew was a great technician, right on time and a quick worker read more

These folks know what they're doing. We really couldn't be happier with their professionalism and the results. They arrived on time, sent a text message before they actually got to our house, were fast, friendly, efficient, and clearly really cared that we were 100% satisfied with their work. Also, it's kind of a side note, but at times some men working in or on our house get really weird around my wife and I. They're either uncomfortable with our gayness or...idk. It's not like the walls in our house are covered floor to ceiling with Georgia O'Keeffe paintings (although that would be amazing!), so I don't get what their issue is. Regardless, that definitely did NOT happen with the two men that came from Pacific Steam. They were just a couple professional and friendly dudes who came to do a job and did just that. Needless to say, I'd definitely recommend them! read more

Overall experience was pretty good! First email response I got from them used the wrong name, so It wasn't a great start as far as being personal and attention to detail goes. But once we got that cleared up they were very prompt with scheduling and arriving on time. Technician was thorough and did a wonderful job. Would recommend for rug cleaning read more

We were about to put our house on the market and needed to have the carpets cleaned and wanted it to be done close to that time. Nick came in the nick of time and saved the day! He cleaned all the carpets 2 rugs and a chair. He did a great job and was so polite. We sold the house in one day so now we will not have the opportunity to use their services again. I highly recommend their service and they are reasonably priced as well. read more

Excellent customer service and outstanding job cleaning carpets. I highly recommend their service.

All pet and rust stains gone! They finished in less time and for less money than originally quoted - that is rare! My 8 year old carpet is bright and sparkling again. Very friendly service. read more

I have been meaning to write this review, and have been slacking. Pacific steam is amazing. Affortable, fantastic, professional, on time, on schedule, and overall first class. We have had them to our house twice now, and due to 3 kids, 2 dogs and a cat, will have them back again. Thank you!!! read more

Andrew did an awesome job getting my carpets cleaned in my new home. They needed it after too many years of neglect. He even got a "used" pet area extra clean after we found pet stains in the carpet. Highly recommend! read more

After staying up until the wee hours of the morning preparing my home for carpet cleaning, the other company I had scheduled with cancelled on me first thing the next day. I was upset and desperate and had already left Home for the day when I contacted pacific steam. Andrew came out and accessed my home without complaint and cleaned my dusty old carpets to perfection. He called me when he finished and set up fans and set the thermostat to ensure proper dry time. I came home to a fresh clean Home and my carpets that previously smelled like my dog were fresh and stain-free. 10/10 am calling Andrew again! I can't say enough how pleased I was with their service! Thanks Andrew and thanks pacific steam!! read more

Amazing job! Andrew Windsor removed 30-yr-old oil heat stains around our heat vents to the point you'd never know they had turned black. Dark spots in the diningoom and hallway have disappeared. Have had a number of companies clean our carpets over the years but NEVER had such an attentive or thorough job. Can't wait to have them back to steam clean our porcelain tile kitchen floors. read more

Prompt replies to emails and phone calls. Scheduling was super simple and Andrew, our cleaner, was thorough, friendly and on time. We have two cats, a dog, and a toddler that have done a number on our carpets, but you'd never know now! read more

Loved everything about PSCC and Nick. Great price, excellent cleaning. And Nick is trustworthy, honest and hard-working. We really enjoyed our experience with this company. read more

After renting rooms out of my home for a couple of years it was left just a disaster. Previous to that the carpet was brand new. Not top notch carpet but it was NEW and very nice looking. The carpet was left with deep pet stains, tobacco stains, dirt dirt dirt, candle fragments, and who knows what else. It was discusting and I thought it was ruined. I had googled carpet cleaning in Gresham and Pacific Steam Carpet was the first company that popped up. I called them and he was able to get me in fast and in a time frame that worked for me! I thought several times to cancel it to save money and go for a groupon or living social deal but I never got phone calls back from the companies offereing the deals. My carpets now look fabulous. Almost every single stain came out. The next day I noticed a small area that had turned slightly darker in the drying process. Just to make sure it was the stain they came out again within a half an hour of me calling and went over the area again. I have nothing but great things to say about this company. They were super affordable and have great customer service. Thank you! read more

Pacific Steam Carpet Cleaning was quick to respond, reasonably priced and did a fantastic job. My stairs looked like new and they had been in very sad shape. Five stars! read more

Great customer service, very helpful & I'm pleased with the quality. I'm keeping this number so we can use pacific steam again in the future. read more

Showed up on time and did a very professional cleaning job in our basement and upstairs office, Would rehire again.

I highly recommend Pacific Steam Carpet Cleaning. They (Andrew and another gentleman) cleaned our couches, chair, and ottomans today and did a fabulous job. They worked really hard, and were professional and friendly. I will definitely use them again! read more

They did a great job. The best I've ever had. Would highly recommend. They will be the only company I will use for carpet cleaning from now on. read more