Took my car in back in July. It needed an AC recharge. The lady at the front was kind, and quoted…read moreme a 1.5-2 hours for it to be done. After coming back to the shop 3 hours later to pick it up, my car was not at the shop. Turns out they took the car to another shop in town who had the correct machines to get the job done. It would have been nice to know that ahead of time instead of seeing my car driven in to the shop from a different shop. Fast forward to now, my AC went out again several weeks ago and I'll need to take it in once more to inspect what is happening. While this service was cheaper then competitors I feel it may have been worth it in the long run to take it somewhere else because I'll end up paying more to get it done again anyway at this point.

C Jae's has always given me very honest prices and great customer service. I always run the quote…read moreby my brother who is an auto mechanic and he always assures me that Jonathan's prices are very fair. Jonathan takes time to explain everything and gives great warranties. Highly recommend coming here for car issues!

Back in 2003, I was a poor college student driving a 1988 Audi Model 80 Quattro 2.5L 5 cylinder…read moresedan. Things were starting to wear out on it, but buying a newer car was not within the budget. At one point I could no longer unlock the Driver's side door from the outside or inside as the long metal arm between the locking peg and the lock itself broke off. No one made or sold that part anymore. I thought I'd have to finish my last year without a car, and then my first couple paychecks after that trying to get a newer one. The mechanics at Mitchell machined a new part and then installed it for about $20. The car saw me through commissioned officer training in the Air Force, and my young family to our first duty station on the East Coast. I'll always be grateful to Mitchell's for going beyond expectations, and at the same time being super understanding of where I was in my life, how needed the car was, and how limited of a budget I had.

Chad was very straightforward and honest and was making sure I stayed updated the whole time during…read morethe repair. Auto mechanics get a bad rap for a lack of transparency and arbitrary charges, but this shop proves every negative stereotype wrong. They have fair prices and are customer centered. My new exclusive auto repair guys as long as I live in Provo. Thanks Chad.

I cannot praise Bodie enough. Honesty, integrity and kindness are what he exudes. I brought my…read moremother's car in to be looked at for a dreaded catalytic converter code. He called me about an hour after dropping it off and asked me to come down so that he could show me what he sees with the car up on the lift. When I got there he walked me through how either the engine or turbo was pushing oil into the exhaust system and is what ruined the catalytic converter. He told me that he recommended not repairing it and moving on from the vehicle as the repair with the new catalytic converter and pulling apart the engine to find the source would be very costly. Having found an honest mechanic, I then picked his brain for another 15 minutes regarding his experience with different vehicles. After driving the vehicle, diagnosing the exhaust system, putting it up on the lift and walking me through everything, he didn't want to accept payment! He felt like he didn't do anything for me! After some haggling he agreed to take half what he had earned. Maybe it was a wise move though. He will now be the only mechanic I send anyone to.

Been in Springville a couple months now and needed a basic service. They were extremely helpful and…read moredidn't try to upsell me on anything unnecessary. Would highly recommend!

Super helpful over the phone and very communicative. Originally said they wouldn't be able to fix…read moremy car for like a week, but that I could drop it off early and they'd try to get to it. They had it fixed and ready the next day! Price is very reasonable, would highly recommend this place.

They have been great!…read more We have had to get emissions for a few cars in the short time we have been here. Not only are they the best price, but they are fast and friendly!! Call ahead and they can let you know the best times to come!! We will be back again!!

Jenel was efficient and fun to work with. They got the parts in and finished quickly. I would say…read morea wonderful experience!

From the owner: We will pay your insurance deductible up to $1000 call or come in today over 25 years experience…read moreWe work with all insurance companies We will beat any Written estimate

This group does a great job. I have found them to be good at diagnosing problems and repairing…read morethem quickly at a fair price. I would recommend them to anyone.

Needed a diagnosis to see what's wrong w my alignment and they diagnosed it at no charge. Well…read moreinformed boss who let me know everything wrong with the car and exactly what price, all the while explaining it very well to me, who doesn't have much experience with cars. Springville location highly recommended.

Went here for the first time for an oil change and filter change. They were very well priced,…read morefriendly, and reasonably quick to get my car done with no appointment. I will definitely be back!

I like these guys a lot. Very open and honest and don't up charge you for every little thing. They…read moreunderstand the need to sometimes spread out work for the sake of costs and are always happy to recommend what should get fixed now vs what could wait a bit. I've always been able to get in same or next day. Nice to have an honest mechanic shop close by and I won't go anywhere else.

I worked with Paul and he was so kind with helping me get my tires fixed! Great customer service!read more

This one has been a long time coming and I don't know why I've never given a review for them yet…read morebut here it is. I have heard people talk bad about big o tires multiple times in ny life and I myself have had a bad experience before at a big o before, however THIS specific location in springville has never and I mean NEVER given me a bad experience. I don't know why this store is above the rest but hands down the best big o to take your car to. The staff is super friendly and knowledgeable. They will make sure to get you taken care of without trying to drain your wallet almost every time. They are also pretty fast in my eyes when it comes to getting you in and out no matter how busy it is. So if you are having a bad experience with big o or have never been to one then I recommend switching to the springville location for your next service.

As a single mom watching her budget Sorensen's Auto is my go to for any car repair. They are…read morehonest, explain everything really well and make sure you understand before proceeding with the repair, and charge a fair price. Can't recommend them enough!

Let me preface by saying I'm not a trained mechanic, but I know my car and how to use a wrench. If…read moreI didn't have time, I took it to Sorensons The good: Sorensens is a friendly, local mechanics shop that will quote what you need, fit you in quickly, and stand by their work. By my previous review, I've had good work done here before The bad: the work they've done for me since has been hit or miss, and I had to go back to have them fix mistakes. They did some work that involved draining the coolant, but they topped up my Toyota with GM coolant. I brought it back and they fixed their mistake, but after some driving I noticed a few dark black oil spots in my coolant reservoir. I did a block test myself and the engine was fine. The oil in my engine was still light colored and the head gasket is fine, so it looks very much like cross contamination from the materials they were using. Sorensons is a good value, friendly, and prompt, but make sure for yourself to double check the work they've done.

Excellent car repair service and customer service, as always. An overall excellent experience.read more

As they say, a good mechanic is worth their weight in gold. Dickerson automotive is certainly a…read moregreat mechanic. But I appreciate most about Dickerson is their transparency and their prompt communication. After performing work on your vehicle, they will reach out and make sure that everything is still going OK and that you were happy with their service. While they are working on your vehicle, they will stay in frequent contact with you and send you a report on what they found before you pick the car up so you know what to expect. I have found their prices to be very fair, and they have even suggested at times that I get my work done that I needed through insurance as it would probably be cheaper for me, and I appreciate their honesty. I strongly recommend Dickerson automotive and will be coming here for a long time.