I honestly did not want to leave a review but after giving it some thought after a few days. I'm…read morejust overall disappointed on how they mishandled my shirt. I came in to drop off a dress shirt for cleaning, upon drop off the shirt has a bunch of brown stains , which I have asked let's try to clean and get the stains removed. But upon receiving my shirt the owner was being questionable asking me how did I get brown stains on my shirt and that my shirt was very fragile and the material was very delicate. They couldn't clean the stains which is just fine but they return my shirt with two giant holes just torn. Upon asking how my shirt got to that condition the owner said she does not know and proceeded to ripe the whole even bigger. I ended up just keeping my mouth shut and she said due to the incident she didn't charge my dry cleaning bill of $26 but I still had some uneasiness about my whole shirt being wreaked. Upon bringing it up to my other dry cleaner they said the shirt was mishandled and must of snagged into the machinery they were using to clean my shirt. I'm just at a loss to argue with the store. But I urge anyone considering bringing their nice clothes to clean at this establishment just to stay away unless you want to risk your clothes being mangled.

This is the best cleaning service! My husband recommended me because he gets all his uniforms…read morecleaned from them. They did not disappoint!! Got my wedding gown cleaned and it was DIRTYYYY! Black and red all on the bottom. They got EVERYTHING out. So grateful for them!! Definitely recommend for all cleaning services.

Platinum Cleaners in Fullerton is a wonderful, family owned business. They are knowledgeable and…read morereally go the extra mile to assist their customers. I teach high school and I recently brought in my graduation regalia for cleaning after having a bad experience at a different corporate dry cleaners. Platinum did a fantastic job pressing the several wrinkles from my gown and hood, making it look new again. And the best part is their pricing was very reasonable for the number of pieces I had cleaned. Thank you and I'll definitely be returning!

1,000% recommend this cleaners! I needed to have my ao dai steamed last minute and they came…read morethrough for me and got it done just in time. The material is very delicate and wrinkles easily. & they did an amazing job. They're very professional & know how to work with all kinds of fabrics.

Thank you Brea Gateway Dry Cleaners for excellent service and great service on my clothing. I'm so…read moreimpressed with all services especially hemming my pants or other alterations. Great work. I value this store and know all my clothing arrives in great condition . Thank you!! Thank you Team I appreciate all your dedicated work ! You're the best.

I brought my items in over two weeks ago. I requested two shirts to be dry clean immediately for my…read morehusband business trip. We dropped them off on a Friday afternoon. Came in Monday morning at 10 A.M. like instructed and he was told they were not ready. He let them know that it's for a business trip that he needs to leave for in the next two hours and they said give me a second and handed him one shirt which was still damp. I came in on Friday afternoon, a full week later, and they handed me the additional shirt that my husband did not get, to find out. It wasn't even the correct shirt! I went right back in and handed her the shirt and said this isn't the right one. She told me. Oh I'm sorry. Can you come back in two days for the correct one? I had just finished dropping off more items of my husband clothes and when I told him he said go back and immediately get all my clothes and tell them to hand you the shirt. I don't care if it's clean or not. I want all my stuff back. I don't trust this place. I had also dropped off two jackets to get zippers fixed, which it is now going over a week and it is still not done. The did seem very apologetic. When I walked back in to tell her that I want all my items back and my husband does not want me to leave without his shirt that was supposed to be ready five days ago. after searching frantically through her store,she did locate the shirt and told me if she can make it up by having it dry clean and it would be ready within one hour at no charge due to the mess up. I was told my jacket would be ready by Monday and to come and pick it up. Then I gave an extra day and today is Tuesday and I walked in to see that the zippers were fixed. Yet she steamed one of the jackets last second as I walked in. Meaning, of course it still was not ready yesterday when it was promised. Sadly, I tried to give this place a shot, but there is no way I will be taking my clothes in there, especially when I walked in today and she was once again, frantically looking for someone else's items that she could not find. They need a better system here since it seems that they keep losing customers clothing!

Dropped my shirt off for some alterations this afternoon and was able to receive it completed the…read moresame day. Fast, friendly, and efficient service. Will be back for all my dry cleaning and alteration needs.

HORRIBLE SERVICE !!!!…read more Even though I specifically requested that they not use pins to secure the train, they returned the dress with two pins stuck into the bodice, leaving visible holes. When I brought it back, they said it could be fixed right away, so I returned again a couple of days later to pick it up--but it hadn't been properly repaired. Only the lower part of the train had been addressed, while the most important area was left untouched. They then asked me to come back again a week later. When I finally received the dress, it came back with severe stains on the décolletage area that were not there when I first brought it in. Even after I complained, their response was shockingly irresponsible--they said they didn't want to touch the dress anymore. This is truly unacceptable service. I strongly advise against bringing your precious wedding dress to this place. I have worked in the wedding industry for over 25 years, and I have never experienced such poor service. Out of the five dresses I entrusted to them, two were returned in a condition that made them unusable.

Found my new go to location for tailoring and adjustments. One, the service provided was delivered…read moreas promised. Two, their pricing! What I would have run me $80-100 at say Men's Wherehouse or a retail suit shop was a fraction of the cost and the expedition as well. Friendly staff and very helpful with helping look at what needed tailoring and what did not. As I mentioned I'll be taking more business here.

So happy with this seamstress! I have been coming here since I moved to OC & they are so…read moreconsistent. Quick turnaround for my items, I am so happy with the quality of their work thank you custom cuts!

The owner was incredibly friendly and punctual, she arrived right on time after I made an online…read moreappointment the night before. As a stay-at-home mom and full-time student, I had fallen way behind on laundry, and she truly came through for me. She handled about four full bags of my family's laundry with care. My babies' clothes were washed with sensitive detergent as requested, everything was folded neatly, and she even matched all the socks (which I know is no small task!). Turnaround time was just two business days, so fast. This service honestly saved me days of work. I gladly traded money for time and energy I didn't have, and it was absolutely worth it. Highly recommend!

Whenever I have taken my stuff they have done amazing job !!…read moreI would recommend to everyone

I wanted to give this place another chance and went there at 9am this morning. Yelp says they open…read moreat 8am. Their sign says they open at 8:30am. Take a wild guess whether they were open or not. That's what I get for giving second chances. Shame on me.

Great service! I have been very pleased with this business. Great care of my clothes, custom…read morealterations, and super friendly service. Five stars, for sure. Convenient location, right off of the 57 freeway and Imperial Highway. I just had my formal gown altered and she did an amazing job!

The only place I trust for jerseys! You might encounter a small wait trying to pick up or drop off…read morebut the service is top notch!

HORRIBLE HORRIBLE HORRIBLE customer service. A new lady wasn't apply to apply a discount to our…read moreaccount when my husband picked up his clothes. She said take the clothes and she will call us when someone comes in to help her apply the discount. She called me and she was extremely nice and said the discount applied and she was ready to take payment. I'm at work so I said I'll call back. I called back in 10 minutes to pay. Someone named ALEX got very upset saying the payment needs to be done once you pick up the clothes not after. I told her I'm not sure what type of miscommunication you guys have but I informed her what happened. She said I'm aware but that can't happen again. She starts talking over me ignoring what I'm saying asking for payment. I hung up on her and had my husband call her and she did the same thing to him. Alex told him we can go somewhere else. Not sure how you guys will retain customers with someone like that. I was going to this place and wanted to continue but she completely lost my service.