I am so late in reviewing 360 Degree Moving. The only excuse I can make is that they made the…read moreprocess so easy, I slid directly into handling everything on this end of the move instead of being angry or worried about the front end. The team was prompt, professional, and careful, and we are very grateful we chose 360.
TL;DR details: After I sent 360 a request for bid via their website, Shane called me within 10 minutes. He booked an appointment for the next day, showed up exactly when he said he would, and proceeded to look at everything. He asked smart questions, and took me seriously. As he was leaving, Shane took a moment to explain to me that 360's bid would take into account the cost of fairly paying their qualified, experienced team to do their jobs correctly. My spouse and I are 100% behind that! He had the bid to me less than an hour after the appointment. The bid was what we expected: more than other moving companies who try to get the job by low-balling it. But it's true that you get what you pay for. On the appointed messy day in February, the team picked up at our apartment and the storage area (used to keep us from tripping over packed stuff the month before M-day). They packed up furniture, large framed objects, and mirrors. They were fast and thorough, but it still took several hours, so delivery had been scheduled for next day (we moved a couple hours north). Next morning, the guys were here to put everything where we wanted. While they worked, I slept in the bathtub because I was knackered.
The only other company whom I seriously considered was located across the street from where we lived. They made an appointment for a video consult. As I carried my phone around the apartment, showing them everything, she asked me to estimate how many boxes we would have. Isn't that what they're supposed to tell me? I had to insist that they raise the number, because we'd just moved two years previous, and what she said seemed really low. Anyway, they got back to me the next day via email with the bid which was similar like 360's, but I didn't really like them. It seemed like they expected to get the contract simply because we were across the street, and they couldn't be much bothered to do the work to make a real estimate. It probably would have been fine, but as I said (see above), we are grateful we found 360 Degree Moving, and we'd choose them again in a second.
