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    Frenchy Helping Hands

    5.0 (8 reviews)
    Closed 8:00 am - 6:00 pm

    Services - Frenchy Helping Hands

    Furniture disposal

    Property cleanout

    Junk pickup

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    5 years ago

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    James M.

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    4 years ago

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    James M.

    Thank you so much Geleni ,for sharing your experience with us..

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    4 years ago

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    James M.

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    7 years ago

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    James M.

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    3 years ago

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    James M.

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    5 years ago

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    James M.

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    7 years ago

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    6 years ago

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    Your Hometown Mover - Mold on table leg

    Your Hometown Mover

    (45 reviews)

    My moving crew Andrew and Josh did an excellent job. They deserve 5 stars. They worked hard and…read morewent above and beyond the call of duty given the difficult situation that arose. When I booked my move on the phone, I explained that we were moving from a two bedroom condo in Brooklyn to a house upstate and that I had a small child and only two days to pack up our 2bd/2bath 950 sq foot apartment to prepare for the next tenants, so I would need full service move, including packing. While on the phone we went through every item in my home: furniture, closets, books, etc. On the day of the move, a crew of 3 young men arrived, including Andrew, the driver and head mover. After going through the house and explaining what needed to be done, I signed the paperwork, and he said he and his crew would grab the materials and be right back. After 45 minutes when they had still not returned, I got worried and called. He explained that the two young men did not want to do the packing and didn't realize it would be an all day job. The company asked if we could reschedule the move for the following day. I agreed and was very understanding, in spite of the inconvenience this caused my family. When I spoke to Jennifer on the phone she said that they would not charge me for the day and would try to add an additional mover to the team for the next day's move at no charge to make up for the inconvenience. Andrew had been on the phone with Kate and told me that since he had already driven all the way down they agreed that he should pack for a few hours while he was here to make the next day's move run smoothly and the company would pay his hourly fee, but I would not be charged to make up for the inconvenience of what had happened. He worked very hard for 4 hours and then left. There was some miscommunication on the administrative end and I was initially charged for Andrew's services on Sunday which was very upsetting. However, the owner Jake reached out to me and refunded me for that first day. I really appreciate his working to make things right.

    We used this company as they advertised that they move out of state. It was a total disaster and I…read moreblame the owner 100 percent as the staff was very kind. They took our entire contents of our house and said they would have it to us in about a week out of state. Well, turns out they emptied all of our stuff into their warehouse (I have photos from someone who sent them to me) and then used the truck for other moves...keeping our entire lives for a MONTH before we begged them to please bring it. Trucks broke down, can't find help...one line after another. Then, when it arrived they upped the price, asked for a cashier check or cash or wouldn't release..we were desperate and heart broken. Finally, we got our lives back and a broken large screen Mac Computer. It was one of the most disrespectful, unprofessional, lying business I have ever experienced. STAY AWAY! I was also harassed with emails when I posted this on Yelp to take down my honesty. Not okay. Never called to apologize help...nothing. A CON GAME FOR SURE. I stand by my words here. I am also noticing a bogus response from the owner that we can contact their "claims" department for refunds. Lies. Not true. Doesn't happen. Saving face on poor reviews. TERRIBLE. Share

    Frenchy Helping Hands - movers - Updated May 2026

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