Paul was amazing - very comprehensive and available for questions we had after the inspection itself. As new homeowners we are so grateful for all the key recommendations he made, would highly recommend!! read more

found leak in bathroom ceiling. Paul came almost immediately inspect the area and provide very useful information. Paul is top professional, took his time. highly recommend Mr inside out for any home problem you in counter. read more

Paul and Martin were wonderful. They couldn't have been more professional and thorough. Detailed all issues and pointed out every important issue I required when I brought my house. They saved me a fortune at my closing and I highly recommend them. Ps: my contractor agreed with you Paul (the house has great bones) . read more

Mr, Inside Out are extremely professional and thorough! As a Real Estate agent I would highly recommend them. Paul is very knowledgeable and takes his time to answer any and all questions buyers have. Great Job! read more

Paul and Martin were totally professional and knowledgeable. They took the time to go over everything with me, making sure I understood their entire evaluation, even before I received their written report.They made me feel comfortable when I did not understand something, explaining it in layman's terms, and educating me along the way.They were both easy and enjoyable to work with. I would recommend them without hesitation, read more

I have know Dennis Friend, from Mr. Inside Out, for many years. End up knowing him because of a client who used him in his inspection. I was so impressed with his job that I started recommending him to my clients. Recently I was buying a house and called Dennis. He did a great job, his inspection report is easy to follow and most important, he pointed out the problem that let us not to buy the house. About the cooktop/kitchenette on the basement he wrote: "Check for Permits at the Town". Well, there were no permits...Deal fell apart... Soon I will be buying another house and will be using Dennis again. He brings a young guy with him which helps to expedite the process and the inspection is done in a reasonable time. If you are looking for a good inspector, call Dennis Friend at Mr. Inside Out! read more

Professional, knowledgeable, and trustworthy. Mr. Inside out was recommended by my realtor, and I couldnt be happier. Dennis was great, on time and answered every question or concern I had. I HIGHLY recommend his services. I dont see how you could be unhappy. read more

I'm a homeowner and they broke one of our window locks during their building inspection, but there has been no responsible reply from them. That's even nothing compared to what they have done to my sales. They made false or exaggerated claims, and completely scared a buyer away. For example, they pointed out that one board of the front porch floor hasn't been replaced and told the buyer that the entire porch floor is rotten! They said the roof was bad and the buyer will have to change, while there has been no leak for years and I had silver coated on top of it! The list goes on and on. It was a separate problem that we accepted an offer from the indecisive and unfair buyer, but will those inspectors take any responsibility for their ridiculous reports? No way. They broke our window and I lost the sales and they got away with their pay. On top of that, they insisted on coming much earlier than we had originally agreed on and they were quite rude. Home buyers usually try to bargain using those inspection business mafias. They even create problems like above, so that their customers would think it was worth their money because they charge them so much. There must be other sincere building inspection companies, but those guys are a part of many rackets of today's real estate business industry. read more

Mr. Inside Out was recommended to us by our realtor. They were great - came to appointments on time, valiantly climbed onto the roof and into basement crawl spaces, checked every outlet, turned on every faucet - you name it, they checked it! They provided us with a clear written report via email, with pictures, and made recommendations on what to fix now, what to fix in a few years, and what to fix further down the road. They were friendly and moved quickly while still being thorough. I recommend them unreservedly. read more

This guy is useless. Not only have I spent thousands on things he "missed" now I find I need a whole new HVAC system 7000.00 dollars He is horrible and do not use him! read more

I highly recommend Mr. Inside Out if you need a home inspection. We put an offer in on a house and had our appointment booked and confirmed within 48 hours. With this current sellers market you have to move fast and that they did. From the beginning to end Mr. Inside Out walked me through every step of the inspection and gave clear details. I especially loved that there were two inspectors (Paul and Brian) present. I learned so much about the house and was sent a detailed inspection report in less than 48 hours. I knew I wouldn't remember everything but I received a summary with recommendations as well as a booklet attached detailing our electric handle, condition of water pump, septic, etc. read more

Mr InsideandOut is a terrific company to have for your inspection. Dennis is an amazing and very knowledgeable individual! He does not beat around the bush! He's straight forward, professional, honest and very reliable! We were in the process of buying an older home and he was able to come out within a week. I would trust him for your inspection needs. His prices are very, very reasonable too! I would give Dennis a 10-star review! I even had to call him after the inspection to ask a simple question, he was immediately available to take my call and answer the question that ended up saving us from having to spend more money! If you need an inspection on your home - this is the guy to call! read more

My wife and I are first time home buyers, and we have had two great experiences with Mr. Inside Out (both with Paul and Martin). They were extremely professional, courteous, and thorough. For both inspections, they took their time room-by-room, and pointed out things to look out for, big and small. Afterwards, the inspection reports were comprehensive. At the first prospective property, they found a leak in the upstairs bathroom that wasn't obvious and would have cost about $15,000 to fix. Paul was also very generous in answering follow-up questions that we didn't think of during the inspection. I can't recommend their services highly enough. read more

My 4th home purchase and inspection. Mr. Philip Coombs was the most thorough and clear inspection I ever received. I felt my inspection was a priority and he had unlimited time to answer all my questions. Arranging the inspection was optimal, I called to request and the inspection was completed the following day. Mr inside out will be my inspectors for any future purchases. read more

I am a first-time home buyer and I've been very cautious during this process, so as to avoid most, if not all, of the common pitfalls I've heard of. I had Paul and Martin come for the inspection and not only was it extremely thorough, I could not have had two nicer guys come in and help me understand everything they pointed out. Even where there were not issues, they advised me on what types of things to look for over the course of home-ownership. Admittedly, I have lived in apartments for most of my life and have learned most of what I know through friends and family but they were both very patient, extremely knowledgeable and extraordinarily helpful. I don't know how long an inspection should take to complete but we spent a total of about 2 hours walking the premises and I didn't feel rushed or as though anything had been overlooked. I was very appreciative of the time, care and effort they put in and would not hesitate to hire them again, if needed and would certainly recommend them to anyone in the market for a home. read more

Paul and his colleague were brilliant! I was able to schedule their visit for the day after I initially called. They did an outstanding job, and left no stone unturned (ie, one of the internal doors is a little sticky, that particular window screen has a tear in it), and of course the big stuff. If something wasn't broken, but not ideal, he'd suggest upgrades to consider in the future. If he saw an inkling of discoloration on a piece of equipment, he'd quickly identify the cause. I might be describing the basic job description of an inspection service, in which case what I'm getting at is Paul knows his stuff, is prompt, reliable, thorough, and you'll walk away with confidence that you know that house, inside and out. read more

As first time home buyers, my husband and I have been very cautious every step of the way. My colleague referred me to a home inspector who had no availability on the short timeline we were given by the seller's agent, so we used Mr. Inside Out who was recommended by our own agent. Paul was beyond excellent. Friendly, knowledgeable, and highly professional. He gave helpful tutorials on various aspects of our new home (HVAC / plumbing / furnace), provided a home maintenance checklist, and more importantly located a structural issue the seller addressed before we completed the purchase, saving us $$ and headaches. read more

We used this inspector to look at two homes in the Westchester area. With the first home, Dennis did a very thorough inspection. To the point where we decided not to buy the house. As he was so thorough on the first house, we hired him again to check on the home we eventually bought. That's when the trouble started. When I arrived at the home for the inspection, I found Dennis and the home owner sitting in the kitchen laughing over coffee. This seemed a bit odd to me, but, considering Dennis's previous performance, I gave him the benefit of the doubt. I'm not going to say that any money exchanged hands between the buyer and this guy, because I have no proof, and saying this would invite a lawsuit. I'm just going to tell my story and let the reader think what they will. The inspection went fine, if a bit hurried. He mentioned a few minor things, but told us that the house was generally in good shape, and we should have no real issues. He did say the roof was a bit older, and would probably need replacing in a year or two. At the time, there was a bit of an odd smell in the house, but all the windows were open, and I didn't think much of it. I assumed it was the home owners. On his recommendation, we bought the house, and moved in a couple of months later. Upon arrival, the first thing we noticed was that the front door didn't close securely, and was misaligned from the frame. The entire front door and frame eventually had to be replaced. The second thing we noticed was that there was a very strong smell all throughout the house. Never having experienced a gas leak before, we assumed that some animal had died beneath the back deck or that some insects had made a hive somewhere. So we hired an exterminator to check it out. Nothing. Then, after moving everything in, we had some friends over. They immediately recognized the smell as gas. Turns out the gas lines in the kitchen and out to the yard were made of inferior material and were leaking like a sieve. We had to find other living arrangements for a month while we got all the gas lines replaced, the oven and stove repaired, and waited for the gas company to approve the repairs. Once this was complete, we moved back in and discovered a brand new overwhelming odor. Turns out the plumbing was awful, and the main waste line was leaking into the furnace room in the basement. A plumber had to replace a large portion of the pipes. Next: the roof had FOUR LAYERS of shingles, and the wood beneath was very thin and in bad shape. The pool needed a complete resurfacing and the lines to the filter replaced. The garage door was not only broken, but completely unmovable. Replacement was required. (Though admittedly, he had mentioned this in passing). There was a termite issue, fortunately there hadn't yet been much damage, but we needed to exterminate. The electric system was ancient and had had several very inexpert repairs in the past, leading to a host of electrical issues.. The shower in one of the bathrooms had a misaligned drain that leaked into the basement. (And it was not a small leak) There was more, much more. When people came to do repairs they would say things like "How the hell did this house pass inspection?". In total, we have been forced to do about 30,000 dollars worth of unexpected repairs. So far, that is... We've only been in the house a couple of years, so who knows what else is wrong? We still haven't been able to afford to fix the leaking shower yet (as it will require near-complete demolition and replacement), so our family of 4 uses one shower. When we talked to the inspector, they said they would refund the $900 fee, but only if we signed and agreement not to talk to people about our ordeal afterwards. Obviously I did not take the money. We looked into suing them, but discovered that NY State law says the inspector is only liable for the amount they charged us. There you go. There's our story. Hire this guy at your own risk, and, if you do, make sure he doesn't talk to the homeowner before you get there. read more

As a home seller, you must have the buyers at the home when these home "inspectors" spend their allotted time going through your home and ripping apart years of gentle use and meticulous upkeep on the part of the home owner. Inspectors are not licensed electricians, plumbers, or builders. They look for and check off any box that may cause concern for the buyer without pictures, proof, or inquiry. I was home and accessible during the inspection and was not asked one question while I watched the "inspector" fumble with my appliances. The report I received read like a home that was in need of a complete knock down. read more

In the 6 or 8 home inspections that these guys have done on transactions I have brokered there has been a problem rooted in an inaccuracy from them each time. We've been told that a furnace was bad when a HVAC was brought in and proved it wasn't; We've been told a propane connection was "not up to code" when it was, in fact in conformity. The list goes on. From the chicken scratch inspection reports devoid of any photographic proof (ever hear of a digital camera? It's 2011 guys) to the UTTER futility in getting a human being to call back with an answer to a question, they are completely frustrating to deal with. The website seems more focused on selling franchises. One or two bad experiences is one thing. Half a dozen with no good instances is another entirely. There are too many good reputable inspectors out there than to deal with them. read more

I hired them to do a home inspection for a house that I am buying. Mr Dennis was there early and was very friendly and professional. Throughout the inspection, he explained things that needed to be fixed and how to fix the problems. I really appreciate everything that he did. read more

Paul was absolutely amazing going over every aspect of the home we ended up purchasing. He is so knowledgeable and easy to talk to.

Dennis is very thorough with the inspection. He has a lot of knowledge and is not afraid to inspect every inch of the home. Thank you for helping us feel confident with the home we bought! read more

Professional and very thorough. Very responsive- was able to schedule an inspection ASAP. Would definitely recommend.

Paul did an incredibly thorough investigation for us, and found some issues in our new house that needed to be taken care of. He went above and beyond- on the day of our walkthrough we noticed some issues, and Paul responded quickly (even while on vacation), so that we could make a decision about how to proceed. read more

First I'd like to say I normally don't leave reviews but yet I turn to them all the time to help me make decisions on using someone's service. Boy am I glad I didn't listen to some of the reviews on here on this one. We went with the suggestion from our buyers agent. Our inspector for our new home was Paul and he was amazing. He went over every detail of the inspection with us, took his time and just an overall really really nice person! He really knows his stuff about EVERYTHING it seems. Things we didn't even think of he checked and went over with us. He also told us things we need to make sure we set up contracts with companies for heating, cooling etc. I don't know about any of the workers for this company but As long as you have Paul inspecting your home you will have every little detail checked. He even made sure he got there earlier than us so he could start on places like the roof (that we obviously couldn't go up and look with him) so he could spend more time going over things with us. Then later on in the day we received a very organized very long email report of everything that was found and items that needed to be addressed. But to top it off the beginning of the report had a whole checklist of things we need to make sure we check on monthly, annually and so on. As new first time homeowners this information will be so helpful and we appreciate every bit of it! Long story short if you are looking for a home inspector Paul from mr inside out is absolutely great! read more

We used this company for our home inspection. Dennis was thorough, smart, and funny! It was a seamless process to set up an appointment and they were very flexible with the schedule. We were able to get an inspection almost ASAP. Dennis took the time after the inspection to explain each detail of the report. I would highly recommend him and his company to anyone! read more

I waited until I was done selling my home before writing about this guy. I wanted to write about him without the bitterness I had for his antics that chased my buyer away due to his rediculous claims he made to paint a picture of him saving this woman from purchasing a home that was so desperate need of excessive repairs. These items were taken care of over a weekend and a trip to home depot that cost less than $100 in materials. Basically this guy was hired by a potential buyer of a home I was selling and he proceeded to basically trash EVERY item in my home to the buyer..I mean he basically said that she needed a professional electrician,roofer,carpenter and plumber to evaluate all of these claims he made that were,well,exaggerated. I'm not claiming that there were some issues with the home but all items were disclosed beforehand. What I am saying is that this guy must have some sort of hero complex and needs to feed it by creating drama to potential home buyers and "save" them from true disaster that can be averted by heeding his advice. If you are in the market for a home inspector do yourself a favor and steer clear of this drama queen. Read all reviews...including the ones written by the home sellers as well as the purchasers. The end to this story is the next inspection went well and the home went to a happy buyer who has no complaints. read more

Paul just inspected a home for us this weekend. He was very thorough and honestly just so into it! Very nice and straight forward. Highly recommend. read more

We love, love, love our team of inspectors from Mr. Inside Out, Paul and Martin. They are always early to arrive, knowledgeable, and totally ready to help. We have done three home inspections with them. Throughout the process, they are realistic and responsible but also able to see the positives and potential in any house. Really, we just enjoy spending time with them (our home inspections have actually been fun because of what nice, smart, and funny people they are). Another nice thing about the company is how polite and accommodating their receptionist Tammy is on the phone. We love Mr. Inside Out! Seriously, call them today and ask for Paul and Martin as your inspectors. You'll get your money's worth and more. read more

This was our first home inspection and it was a great experience. Paul and Brian walked us through every aspect of the home and were knowledgeable, patient, and funny. They answered all of our questions and pointed out things we had never though to look for. Spending 2 hours with them gave us a crash course in home ownership! Would definitely use them again. read more

Hello everyone... I just want to say that without Mr. Inside Out, I might have made a huge mistake and purchased a home with many issues. He is honest, thorough, and takes the time to explain everything to you. On the other side of home purchasing, Mr. Inside Out's report and explanation of things that should be corrected and items that we could do on our own, lead us to purchase a great home. Thank you for your dedication and service. Maribeth read more

I don't understand why all these reviews aren't 5 stars. Dennis, the owner of this company, saved us from buying a problem home and wouldn't take a penny for it. We made an offer on our first home about 2 months ago and hired Dennis to inspect it thanks to a recommendation. His expert eye spotted a major foundational issue before we even got started and, since it happened in the first few minutes, he didn't charge us - just asked us to hire him again when we found the right home. Two days ago, he inspected the 2nd home we made an offer on. He was very thorough and the house passed! We now know we are buying a house with the confidence that if anyone could have exposed any issues, he would have! Thank you Dennis and Mr Inside Out! read more

They did a very thorough job with this inspection. Explained things as he was moving throughout the home. Feeling confident in my purchase.

Dennis and team showed up way ahead of schedule . The care and education you will get from working with his team is top of the line. Inside out makes sure that you understand what they see with the house and the full implications of a purchase. read more

I had low pressure at my house. Mr Inside Out send for second flow test after the water filter were replaced. Dennis send one inspector to perform two person flow test and called it failed. I asked what was the cause and how to correct the problem? I was told the problem was that there were air in the system. I need a plumber. I am a licensed NY State Professional Engineer. Low pressure is caused by dirty water filter, nothing to do with air in the system. I increased the well pressure from 44 psi to 60 psi. The Problem solved. It is very simple adjustment. No need to make a big deal to scare the buyer, Realtors and sellers read more

If you're a BUYER this guy may be what you want. He will definitely create leverage for you to negotiate by exaggerating all sorts of "issues". If you're a seller get ready to spend money for nothing. In my experience he scared away two good buyers with his sky-is-falling approach for a house that he claimed had a bad foundation. The only problem was him. Two other inspectors came through and approved the foundation - all at expense to me. Too late. I had to sell to a third back up offer - for much less. Which inspectors were right? That inspection took place in 2002. The house is still standing. Tell me when the last time somebody's idiotic opinion cost you 10k? read more

As first home buyers, it is so important to feel comfortable with the inspector and understand the information he is providing. The team, Paul, Martin, and Elyna we great. They were efficient, answered our questions, personable and made us feel like we were in great hands. Sadly they uncovered many serious structural issue with the property we were looking to buy, but thankfully they did, otherwise we would have bought a complete lemon. Thank you. We hope to find another house soon to make an offer on.... we will definitely be calling you again to do the inspection. read more

After reading your post regarding Mr Inside Out, and having to deal with a similar instance, this response will definitely make you shake your head in disgust. Agent sets up inspection with Mr Inside Out, but forgets the necessary card to gain access. While standing around waiting for assistance, Inspector indicates that he inspected the home weeks earlier, and there were aleged problems. In discussions that ensued, decision was made by buyer not to have premises inspected...What information that was divulged at that time is known only to those parties who were present, but I'm sure it entered into the fact that no inspection would be done. Since the previous inspection, work had been accomplished to correct items that were noted, although the accuracy of the claims by the inspector were refutted by professionals that were brought in by the seller. Simply put, the seller just didn't want to present a less than high quality home to buyers. Needless to say, the listing agent was berated by the cooperating broker for not bringing those previously innacurate, but corrected issues, to light....... Shame on you Inspector, shame on you agent!!!! read more

These guys are scammers. They were hired for an inspection by a potential buyer for my home. They cited a couple of infractions as dire emergencies that needed to be repaired. Their interpretation was way off the mark causing alot of aggravation & expense. I don't know what their motive is except maybe they receive a kickback of somekind. They were referred by the buyers agent. When professionals came to make these "emergency repairs", we were told there is no emergency. Beware of Mr Inside Out! read more