Everything was a great experience from the first outreach to install. Great product, great pricing…read moreand really great customer service! Thank you!

Great service and reasonable price! It was very easy to communicate with Luke and our bedroom…read morecarpet turned out perfect! Highly recommend them! They do service in Manhattan too

I can't say enough good things about this store. If you're in the market for rugs, look no further…read morethan Kashan's in Nyack. The owner is a rug expert, and she is very thoughtful and kind. She knows exactly what will work for you in your space before you even can decide. She has immaculate taste!! You never feel pressured to buy anything, but know that when you do, it'll be the best choice for your space. I won't buy rugs from anywhere else!! Grateful customer.

Had a great experience visiting this little shop in Nyack…read more A very personal response from Pari, who I can see has open ears and a great mind for design. A diverse collection of rugs from a variety of cultures; I'll be sure to come back soon.

Amazing service fabulous collection to chose fab installation no attitude here to please customer…read morethat is very hard to find, and does not matter what you pay!!! when I say my carpet installed I nearly fainted so beautiful classy I am English and I know my carpets and was brought up having English wool carpet that took a year for it to be made.

DO NOT UTILIZE. A TRULY WRETCHED BUSINESS…read more We have used Kanters on three occasions. The first two times were fine, which is why we went back a third time. The third time was a disaster and they could not have been less accountable or less accommodating. In short, Kanters sent us the wrong colored LVT flooring, which even if we were willing to accept it, was defective and not capable of being installed. In any event, my wife and I were immediately willing to accept a different color LVT flooring that Kanters had in stock so that our construction was not set back weeks (we still had to pay our contractor for two days of work reserved to install this flooring, which now could not occur). Rather than doing what was necessary to immediately deliver this new LVT flooring, Kanters said it did not have staff to do that but eventually "agreed" to allow my wife and I to do all the manual labor ourselves (picking up 25 boxes weighing 60+ lbs each). Making it almost comical, Kanters had the gall to ask that we also bring back the 25 boxes of wrong colored and defective flooring so that they could get their money back from the manufacturer (which we did). Thus, my wife and I performed a half day of manual labor to correct Kanters' mistake because, apparently, they do not have adequate staff. When we asked for a credit, this is a quote from Brian Kanter: "These type of positions are the reasons that most small business no longer exists in our world. For some reason society has the belief that perfection exists and that a manufacture never makes a defective product or sends the wrong product. I wish that was the case but it's just a fantasy." Mr. Kanter went on to equate us transporting 50 boxes of extremely heavy flooring to the time he had to return a broken TV to Best Buy. In other words, don't expect that what you get will be what you ordered or even correct. In the end, the "credit" they offered was that they were not going to charge us extra for having to pick new carpet to match the different colored flooring (something he admitted they otherwise normally do). I think the moral is shop here at your own risk. If everything goes fine they are a run of the mill flooring company. They hardly answer their phones and take days to respond to emails. But, if things go poorly, you better expect that they will shift the blame to their manufacturer and/or to you. They will not be out of pocket - you will (just as we are).

Update: the company is now working with me to replace the carpet under warranty. While I did have…read moreto aggressively follow up to make this happen they are doing right by their promises. Final Update: They replaced our carpet and it now looks great. Mark was very apologetic about the delay and finally made things right.

I had luxury vinyl plank (LVP) flooring installed in my foyer in September 2020…read more The transitions of International floor covering LVP do not stay in place - so much so that the installer face-nailed the transitions after applying generous amounts of construction adhesive underneath! Having worked with laminate flooring myself, I found that odd, not to mention unprofessional. Within a month, i.e., by October 2020, the vinyl plank had snapped like a cracker right by the entry door. I called Mark Mateev, emailed him, texted him - all to no avail. I called the local office of floor coverings international and later called the national office - again, no response. Before hiring Mark, I recall asking about the other review on this site about their poor customer service and he dismissed it saying the parts took a while, but he had fixed their problem. Based on his experience with me, clearly I was had.

Wonderful job! I had new carpet installed in my home a 2 years ago and the condition remains great…read more The colors have not faded, the softness has not changed and the overall install looks as it did on the first day. Jeff and his team made sure to help us through the entire process and made selecting a color and material type very easy. This room is heavily used but you wouldn't know it based on the flooring. I got numerous estimates locally but this was the most fair. Would highly recommend!

Tri State carpet were a real pleasure to work with. We had an issue that required urgent…read morereplacement of our carpet; and the fast service and solid help from Kevin and team at Tri State was a huge relief for us. Their prices are very competitive, and I doubt you can find better customer service anywhere else. They were very helpful in selecting the best carpet for our needs and took their time with our questions. I definitely recommend them for any of your carpeting needs!

They showed up on time and were professional and efficient. They removed wall to wall carpeting in…read moremy mother's bedroom. It was very old carpeting so a lot of the cushioning/padding that was underneath was stuck to the floor as well so they made sure all of that was scraped up without damaging the wooden flooring below. I just had to do some mild cleaning the following day to remove dark spots and they gave advice how to get that up. They did a excellent job! They cleaned up everything and took the carpet and scraps downstairs to the recycle area.

I am crushed that I have to change my review. I checked with other craftsmen. Angel allowed for his…read morepeople to butcher my floors and explain it away. I learned later, with other craftsmen, that with correct tools and consideration of my desired outcome, it was not necessary to butcher my floors on their edges. This flooring company tore my floor up. I did try to go cheap so I went with them. I did not know that when we negotiated price, I negotiated away the sealant ti protect floors and allowance to butcher my floors. I was told back/forth 2/3 coats on floor. With/without sealant? Angel said 2 coats sealant. Soon dirt is well in the grains of wood. I know because I can see where a rectifying area was made with the sealant compared to everything that sticks with floor. I have question is it the @Bona #Bona product. My first rodeo. Fixing will cost me an entire 675 sq new floor. It aches my heart. I don't have that kind of money and I wanted a nice outcome. If I had been informed more, I would have work harder to have paid more instead to spend so much more now fix in a few years after I save to do it. Why are workers not honest?!!!! Please inform the consumer the cost of cutting price. I have regrets that will cost me now to redo and seal my floors, and more, if I want to resume my useable sq ftg because you ate it away to close the gaps you butchered. Please do not do this to another customer again. Just be honest even if you don't get the job. I am so hurt.

We are very happy with Aidan's work! We hired him to install a stair runner that we had been…read moregifted. He did the work quickly, was very kind to us and our insane dog, and even made us a mat out of the end pieces that we can use elsewhere. We would hire him again in an instant!

What a great experience I had with this company. I checked numerous installers and I'm so glad I…read morewent with AMC. Aidan and his crew came over and immediately got to work. They were very focused and non-stop. The work is detailed and clean. Aidan was very easy to work with in terms of carpet decisions and scheduling. I was blown away with the results. I would definitely recommend them to anyone. It's rare that a company surpasses your expectations.

Fast friendly service at office when looking at selections…read more Measurements were scheduled quickly and install was scheduled at next available. Nice service crew ...timely, efficient and clean. Great local company thats been around for generations. Highly recommend.

Got a recommendation from Ossining Moms FB to use Carpet Giant for our carpet job and we were not…read moredisappointed. They did a great job.