I wanted a mini for my next car. I found it on the internet. I called and said I was interested in the green car. He looked it up called me back. I told him that I couldn't come out there, so he brought it to me. I loved it. The salesman Jake Hodges was absolutely great. I came out there the next day and bought it. It took maybe an hour to get all the paperwork done thanks to Jake . Thank you so much for a perfect day. I got my car. Thank you Jake. Hassle free. Toni Esser read more

I was very happy with my my experience at Classic MINI. Jake Hodges we knowledgeable about the car and a pleasure to work with. Thanks

My online inquiry about the 2017 Mini Cooper Convertible was answered promptly by Kaylee - at 11:00 at night! She referred me to Jen Wilson, who had a video of the car to me by noon the next day. I came out to see the car 2 days later. I was heartbroken to have to surrender my beloved Fiat 500 who was getting up in years. Jen was the perfect salesperson who nudged me in a caring way. All the details with insurance, title and the rest were handled smoothly. Overall, Classic Mini was an outstanding dealership staffed by some really nice people. I would recommend them to anyone. read more

Bought a used Mini from out of state. This is not easy to do but Classic Mini made it easy. Thanks

Today was a good day. In/out in an hour. Friendly staff. Great discussions with guests about everything under the sun. No issues with the car. Drove away and could immediately tell the difference. Thanks, Classic Mini! read more

Mechanic Ed Grisez took my 2004 Mini for advanced computer diagnostic analysis. The mini is stuck in learning mode. $600 later, still no answers. Ed said they could not figure it out. I'd appreciate hearing from Classic Mini as to why they couldn't analyze the problem. 419-872-9227 read more

I have revised this service department to three stars because they corrected the problems with my car. Thanks to Tom Bowens. When it was one star.... Not at all happy with the MINI service department. I had to take it here after Airport MINI closed. Regret taking it here. Since July 27th, I've had it to them three times. All I need originally was the yearly service special. $600.00 later... a damaged leather seat and engine problems for the first time since I've owned the car. read more

Had an excellent customer experience at this dealership. Jamie and Jon in sales helped me through the process of getting my new leased car with ease. This is my second car from this dealership and would absolutely recommend it to anyone looking into getting a new Mini. read more

I drove over 2 hours to visit Classic Mini and it was so worth it! Kayla was fabulous to work with and everyone there was friendly and helpful. They run circles around the local Mini dealership. And off course I love my new car! read more

I leased a Mini for a few years, and when I moved to Ohio, I took it to Classic for service. It was one of the nicer Mini locations I worked with, and I always had good luck with their personnel. Service was sometimes a little bit slower than I'd hoped for, but they did a good job keeping me in the loop, and they made the process of getting a loaner completely painless. My lease was of the service-included variety, so I can't comment on the prices here (but highly recommend both the service package and the boot-to-bonnet warranty if you are leasing a car to prevent unforeseen costs). While I loved my Mini, I ultimately decided to go a different route for my next vehicle, and returning my car at lease-end with Tim from sales was surprisingly simple. If you have a Mini and need service or are thinking of getting a new one, I'd recommend Classic. read more

I've had consistently good MINI service from this dealership for years. It takes a lot to earn my trust, these guys have done it, so much so that I quit going to my independent BMW/MINI mechanic and use Classic exclusively. Their pricing is fair, they always offer me a new loaner, and most importantly, they are very careful with my car and respectful of my property. It's also great to deal with the same service advisors each visit. Michael is exceptional and I enjoy working with him. Keep up the great work! read more

Dealing with Zack Hill at Mini Classic was a great experience. He was knowledgeable and provided great customer service. I would recommend Zack to anyone. By the way, I love my 2019 Countryman! read more

Jamie Shields is fantastic!!! He wasn't pushy, listened to all of our wants and needs, and even made suggestions that fit our lifestyle!!! He was extremely kind and patient with us. He is our new Mini guy. If you're looking to buy or lease I highly suggest asking for him! You won't be disappointed!! read more

Best place in town to buy a BMW, service a BMW or get BMW parts. My inside tip is to see: Michael M in service Jason K in Parts Mike L in Sales read more

I was very satisfied with the service that I received from John Plumpton related to my new car lease. John made my experience simple and easy, without any undo stress. read more

I've been meaning to write a review ever since I bought my 2012 Mini last January but it keeps slipping my mind. This is by far the best car buying experience I've ever had and Classic Mini deserves 5 stars. Everyone at the dealership was wonderful to deal with. They let me test drive a few models as much as I wanted, explained the various features and options without making me feel like and idiot, and gave me a fair price for my trade-in. I didn't have a big loan, but even the financing went smoothly and was easily understandable. My customer service person was Bill and he, (along with the manager and other staff) was great and very accommodating. I bought the car about a week before I relocated to Las Vegas and drove across country by myself. Several folks at the dealership made sure I had everything I needed for my trip and they called to check up on me to make sure I didn't have any problems. Not only do I absolutely love my mini cooper - I also *highly* recommend purchasing yours from Classic Mini. read more

I've had a 2011 mini countryman s all4 for 2 yrs. To tell everyone, I hate mini's now. This isn't against these guys at Classic. They did some work the first year I owned it. To start off with my problems, 1st camgears and Vanos needed to be replaced. And since then I've replaced the spark plugs and coil packs five times in two yrs. 2nd The thermostat housing went out after 4 months from purchase. 3rd The evap system had a leak on the fifth month. Then just last month the thermostat housing went bad again. And now as I sit at home writing this. My High Pressure Fuel Pump is going out and the turbo is getting ready to go out (It makes a loud noise then smokes a lot and looses power, when I changed thermostat again I saw antifreeze in the turbo). I've heard a lot of my friends loving these cars and they have 90,000 miles I only have 82,000. I've put 30,000 miles on her since I bought her and she's been a disaster. Listen this is not to go against Classic Mini just couldn't find the right place to get the word out there about how crappy Mini's are. I Love Classic Mini, they did the warranty work on her when the Cams and Vanos sensor went out in the beginning. Just wanted to let people know how much I hate Mini's. Going back to Nissan, the only reliable cars I've owned. read more

We had a pleasure to make our 4th car purchase of our lifetime from Classic Mini. It was by far the most smooth, hassle free, stress free experience of all. At the end we got a lovely certified pre-owned Mini for my wife. Teri Blakeley and Zach Alicea helped us a lot. It was an open process, no unexplained fees and expenses. Zach offered us good financing options and Teri helped us during the decision process. This was just too good when I compare the previous dealership experiences. I can't wait to have our 5th car buying experience from Classic Mini/BMW. read more

I was moving from out of state and they helped me get the everything I wanted in a mini and then some. They even worked with me on the price on a brand new model that had only been out for a month. They were very helpful and explained every single button (and there are A LOT on the new models). They were also very helpful in figuring out which payment plan worked for me. Wonderful! Looking forward to all the free car washes and all the other goodies :) read more

This was the best experience in car buying I've ever had. Ian burrows to Tim horvath I thank you!. Mike May

I leased my Mini from Classic in 2010, and was happy until I signed the contract. As I signed the contract and reviewed the numbers, I noticed that the financial institution that they leased me through, US Bank, makes you pay $395 + tax if you turn the car in and don't buy it at the end of the lease. I questioned the Lease Manager/my sales rep about the fee, and he said that all leases have that disposition fee & that's normal (bunch of BS & learned that 3 years later at the end of my lease). Mind you, he never disclosed this fee to me during negotiations like any crooked salesman would do. Unfortunately, before signing the contract, I just dropped off my Honda at the dealership (just my luck & will never do again), so I would be out of car if I didn't sign the contract. I reluctantly signed it, and figured I would worry about the fee later. Three years later, I'm in the midst of trying to get out of this lease and it has been a nightmare. First, US Bank outsources their inspections to DataScan Field Services who call you every other day until you schedule your inspection. Pure harrassment. The purpose of the inspection is to inform the leasee of any excess wear & tear prior to the lease maturing. The inspector came to my house and crawled all around my car taking pics, etc., and reported that I needed new tires! My car didn't even have 35,000 miles on it! The inspector provided US Bank of his findings who then sent me a letter indicating that if I turn my car in without new tires, they will bill me $600 for them to put new tires on my car. A car that I would no longer be driving. I researched US Bank lease reviews online and learned that they are known for nickle-diming their customers on everything, and even come after them with more fees after cars have been turned in. So now was I not only having to pay a disposition fee, but I had to buy new tires not to mention put a downpayment on a new lease. Thanks Classic. I'm leasing a new car with Honda and learned from the Honda dealership that they have stopped using US Bank because of their unethical practices. Overall, I feel that Classic's service was unethical, and they lease their customers with banks who also have unethical business practices. I LOVED my Mini, but I rather drive to PA or Columbus to get another one than to deal with Classic again. Want a Mini? Don't waste your time by visiting this dealership unless you like getting ripped off. read more