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    Classic Mini

    4.2 (20 reviews)
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    2 months ago

    I was very happy with my my experience at Classic MINI. Jake Hodges we knowledgeable about the car and a pleasure to work with. Thanks

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    3 months ago

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    6 months ago

    Bought a used Mini from out of state. This is not easy to do but Classic Mini made it easy. Thanks

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    Sarah H.

    Hello, thank you for your kind words and this wonderful review!

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    4 years ago

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    Clifford M.

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    2 years ago

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    11 years ago

    This was the best experience in car buying I've ever had. Ian burrows to Tim horvath I thank you!. Mike May

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    Review Highlights - Classic Mini

    This is by far the best car buying experience I've ever had and Classic Mini deserves 5 stars.

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    Classic BMW - They can't even cover the sensors from salt. I had to tuck them myself.

    Classic BMW

    (96 reviews)

    Shaun got is into the perfect car! The process was smooth and I always felt taken care of. Highly…read morerecommend.

    USED CAR BUYER BEWARE!…read more My experience with Classic BMW was ultimately frustrating and disappointing, especially given the high standards and quality that BMW sets for themselves. I reached out regarding a used X5 that had just been listed. I was connected with Shaun Dubecky, who explained the vehicle had only been taken in on trade the night before and had not yet completed the inspection process. From the outset, Shaun was responsive and helpful. Providing videos of the exterior and interior, along with additional requests. I made it clear that I would be making a 3 hour trip to see the car and that I was a serious interested buyer. I specifically asked for an undercarriage video which I received one from the technician noting a check engine light that was being addressed due to the emissions. I was told there were no leaks or other concerns, and that the undercarriage condition was typical for a vehicle from the region. By Friday evening, I was told the necessary part would arrive and the problem would likely be resolved by midday Saturday. Based on that communication, I committed to making the drive with intention to purchase the vehicle. I was brought directly into the service bay to view the vehicle while it was finishing inspection after asking if I could see the vehicle up in the air. Once the car was lifted, I instantly notice fresh oil coming from the rear differential. A quick swipe coated my finger, and the technician immediately identified it as a rear differential pinion seal leak and would need to be repaired. This was clearly not something that had just developed in that moment and Shaun right there and knew it was on the top of my concern list and would notify his boss. We proceeded with a test drive, and I reiterated my concerns. However, when it came time to discuss the deal, the tone switched and the issue was reframed as a "seep," and I was told it would not be repaired because it did not trigger a warning light. To me a seep and a leak not much different. My offer was dismissed without being taken to management. When I asked if they could at least verify fluid levels or inspect for metal shavings so I could feel comfortable driving the vehicle home, I was told, "If it's leaking, it means there is fluid in there." That statement alone was enough to raise serious concerns about the standard of the dealership. There was also a noticeable shift in tone throughout the visit. At one point it was mentioned that the dealership did not need to sell the vehicle and could simply send it to auction, despite the fact that I had already traveled a significant distance based on prior assurances. I was also told that this type of issue is common for the model year, which did little to justify leaving it unaddressed. Troy, the used car sales manager, came out to speak with me. He was professional, listened carefully, and appeared to understand the situation from a customer's perspective. He made an effort to recover the absolute fumble of a sale Shuan lost, but by that point the combination of time lost, travel, and the handling of a clear mechanical issue had already undermined any confidence in moving forward. The vehicle sold itself. What ultimately ended the deal was not the existence of a problem confirmed by both parties, but the unwillingness to address it and the dismissive approach taken when it was brought to light. For a dealership representing a premium brand, I expected a higher level of accountability, transparency, and pride in the brand they wear on their chest. Based on this experience, I would advise others to approach with caution, particularly when considering a used vehicle and relying on the dealership's assessment of its condition. Troy followed up once. But once they washed their hands from the interested car, my experience and concern vanished with that sale as well. I'll leave with this, would you want your loved one to buy a car from a place that dismisses a mechanical "seep" and tells them its common and not a concern since there is no light on the dash?

    Pat O'Brien Chevrolet East - www.patobrienchevyeast.com

    Pat O'Brien Chevrolet East

    (26 reviews)

    They fixed my car fine but they charged me $190 for a base diagnosis that does not apply to the…read morefinal cost if they end up working on the car. I ended up paying $500 for an ignition switch replacement. I was already annoyed because I felt like they couldn't care less about my business. When I was paying they kept trying to get me to sign up for a credit card and then when I expressed my discontent with their lack of payment options they tried to make me feel OK about spending $500+ on an ignition switch by telling me that my keys are probably too heavy, which wears down on the ignition over time. I don't doubt that this could be a problem for some people, but my keys aren't very heavy and I drive less than 20 miles per week (for the last 4 years) and it sort of felt like they were saying "don't be upset at us for the high prices, it was your fault that this part is broken after all". I'm giving this a 2 star rating based on Yelps explanation of 2 stars: "Meh. I've experienced better." I won't be going back.

    I feel as if I were jerked around. Luckily, it only cost me $92 but it doesn't sit well with me…read more I had an issue with my right blinker/brake light (not working). I took it back to the original dealership the same day. They looked at it and stated, "We didn't even have to change the light bulb. It must be the cold weather." Ok, fine. It went out again and instead of going back to the west side of Cleveland, I made an appt. here as they are a certified dealership. 3 hours later, I'm out $92 (half of the cost of labor, etc.) because a light bulb was out and "is not covered by warranty". So essentially, we had to pay $92 because a light bulb was "out". Well, that's odd because the guy at the dealership previously said, "We didn't even have to change the light bulb." Hmmm. I'm not going to outright accuse them of shady practices as I can't prove anything. What I do know is that next time I have an issue with my car (aside from huge issues like engine, transmission, etc.), I will be going else where. Oh, I will say something positive - I got a courtesy car wash. Yay.

    Classic Mini - car_dealers - Updated May 2026

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