They were arrogant and told me a bunch of manipulation statements and wanted to play typical car sales games. Went to Rockwall Dodge opened by same person and the experience was 100% honest, transparent, and favorable to my terms. read more

My wife and I shopped around for a nice, gently used car. We dealt with a few used car dealers and ultimately chose to do business with Classic of Denton. Incredibly friendly staff and an enjoyable experience. We all normally dread used car dealerships but I highly recommend this company. I worked with Cameron Hutchens and couldn't be happier with his non-pushy approach to working with me and my wife. We'll be back again... but hopefully not too soon. read more

We had a great experience buying a usedJeep rubicon at Classic of Denton. Our sales advisor, Mike McNamara was very courteous & attentive. He made sure to work with us & get us a fair deal. The only reason I can't give 5 stars is because we had to wait for almost 2 hours to meet with a financial advisor though it was a cash down transaction using a check. Other than that, it was a fantastic experience read more

I had a 9:00 appointment for an oil change, I've been here 2.5 hrs so far and now the 'technician' comes in and tells me they can't get my truck started ( they've screwed up something in the ignition) it was working perfectly when I brought it in it's never had ANY issues. These guys are completely clueless as to what they've done/doing. A simple oil change is turning into an all day affair. read more

Don (Manager) is the most disrespectful person I have ever met. I have never been treated this way. I simply don't understand how he can a Management position in any industry. Best hope is that he does not pass these methods to his salesman. Terrible Person!! read more

I have been there to fix the check engine light of my car dodge journey. I met John McMurtray and promised to fix the issue. I left my car for three business days and received the call to come get my car. I drove the car for a while and the check engine light came back again. I spent $500 without fixing the issue. I went back again and asked me to buy a part only from them, when I get it from outside they will not fix my car. I also check the price outside and was way less than the price they offer me. I am really not happy nor satisfied with my experience in Classic of Denton. Thank you- read more

We recently purchased a car here in the used car dept. During this process we witnessed our sales person Jessica was making several racist statements and slurs about other individuals that were there who were of color. Although others laughed a long with it, we were highly offended. We have been Living in Denton a very long time and we have developed a strong business relationship with classic of Denton You guys have always been our go to , when we purchase vehicles. Sadly, this will be our last purchase. Not only was Jessica unprofessional, her conduct and remarks were idiotic and very disrespectful. We will no longer be referring our friends and family here as we have done in the past. No customer should have to be subjected to this nonsense when conducting a business transaction of EVER for that matter. It is my hope that you guys will take this as serious as we have and address the issue immediately. Word of mouth can ruin a business and Jessica has completely ruined this Dealerships reputation. read more

Keith Barbin sold me a 2018 Ford Fusion hybrid. Less than 6 months later the cars starts misfiring. I call Keith and he tells me there is nothing he can do about just take it to the ford dealership since I have a warranty. The ford dealer tells me the warranty is under someone else's name. I am out several thousands of dollars ($10k plus) and I have no car. Buyer beware!! read more

I'm giving 3 stars because we already purchased 3 cars from them. Decent service and all but the wait time in there is absolutely awful. They are nice people otherwise. To top it off the guy who did our financing ran me and my husband's credit 11 friggan times!!!!!!! Who does that??? My husband is fuming and confused in why this was done!!! read more

Our only real experience is with the service shop. We did not buy my husband's Jeep Wrangler here but we do service it here. My husband is very attached to his Jeep, they've been through a lot together and 'she' is covered in Badges of Honor and dents and usually mud. Bobby in the service department knows what he's doing and usually spot on with the price quotes so we don't have a ton of complaints here. It usually takes longer than we've been told so it would be nice if that happened less often. However, we usually drop it off and go run errands so it's not too upsetting to our lives but I would be beyond annoyed if I had to wait in the waiting room twice as long as quoted. We've looked around a couple of times while waiting but I don't do that anymore because I get watched like a hawk by a group of sales associates and I can't even walk to the bathroom without being asked if I've been helped. One time we humored an associate with upgrading my husband's jeep and it was a waste of time and the entire experience was awkward and very, very long. Since then we've done everything in our power to make it clear that we will not sell our Wrangler here, at least not at this time, but they continue to call whenever we are in there for service. Last time we stopped in for an oil change and a quote on something else. Bobby said he would call us with the final quote so when I got a call I expected it to be Bobby. It was a lady asking to buy the Jeep. I good naturedly told her that he's too attached and that we will not be selling it. Then Bobby called and we gave him the go ahead on the work. Then a manager called... and tried to buy the Jeep again. With less patience I told him I already informed someone we aren't selling the Jeep and to please let me know when the service department was done but nothing else, no more calls. That was followed by another call from the same lady asking if I talked to the manager. This time I was very firm: Do not call here unless the Jeep is ready to be picked up. We are not selling, do not ask me again. Her response was that the management team is hungry for sales, said with a laugh.... seriously? Maybe this appeals to some people but it was a huge turn off for me. I already don't trust dealerships and salesmen, don't go and tell me they are hungry! Why would that make me comfortable coming back to your location? I'm already tired of having to avoid contact with all humans while waiting for my husband to finish dropping off the vehicle for maintenance and meet me in the parking lot, I don't want to avoid my phone for that whole time too. read more

Came home with my dream car today all thanks to Jeff Trautman. He was truly a pleasure to work with, and very helping and caring! It wasn't about just making a sale with him, he went out of his way to truly take care of me and made my very first car buying experience a memorable one! He looks out for friends and family, and treated us nothing less than family. I highly highly recommend him and encourage anyone in the market for a new car to go see him at Classic of Denton! He genuinely wanted to help me and helped me get the best deal possible. Thank you Jeff for all of your help! read more

Classic Dodge Chrysler Jeep - Used Car Dealers Near Me - Denton, Texas

My husband and I bought a used utility vehicle from Classic of Denton last week. BIG MISTAKE!!! Less than one week after having this vehicle it was leaking oil and we had to take it to a mechanic. The mechanic told us that the oil pan drain bolt had been over tightened and stripped out the threads and the oil pan had to be replaced because it was aluminum (this dealership changed the oil per the salesman). One of the things that was mentioned several times during our visit was their 200 point inspection. Well obviously they didn't do it this time or if they did, they totally missed it. It cost us $545 to fix this problem. We were both very disappointed with this dealership. read more

These people are nuts. They lie to get you to come in from Dallas telling you that they will take off the price of free oil changes and car washes from your vehicle as I'm not driving up here every time I want a wash. Then they find you a vehicle you want. Now let's get to the great part. My USA car buyers service is super crooked which I had no idea was the case, so let me show you what the real trade in price of your 2014 loaded up black Chevy Silverado crew cab with 16,400 miles is worth. It's a V8, fully loaded with tubular side steps, hydro bed cover, front stabilizers so the front is lifted to be the same as the back. A couple little chips in the paint from road rocks and a tiny scratch on the back passenger door. But in the "Edmond" blue book on it, it's only allowed for "fair" condition so they offer me 21,000 for trade. Really??? I paid 43,000 in 2014, added the extra 3 things above after purchase, already have a cash purchase price at a dealership for 27,000 in Irving and these bozos want to rip me off without even looking at my truck. I got up to walk out and the sales "manager" wants to know what they can do to get my business. Umm nothing you dumba$&. What is with these stupid car salesmen that think every freaking woman walking in the door is stupid and they can rip them off cause they don't know what they are doing? I then drove to Allen Samuels Jeep in Ft Worth and bought my jeep. Classic, way to go!!! No wonder you have so many jeeps available. Who would want to buy from you. Every person you try to scam will tell at least 5 people their story and that's negative news for you. Here's more negative news and you must not realize the power of reviews!!!! read more

Classic Dodge Chrysler Jeep - My new jeep from Allen Samuels in Ft Worth! - Used Car Dealers Near Me - Denton, Texas

Nice people in Service dept but they are incompetent with repairs. Terrible. I have been taking my Jeep Grand Cherokee there since 2015 and each time is worse than the last. Case in point last visit, I had a tire replaced. The air pressure was off by more than 5 lbs on the tires. One was 40 another 35 another 38. I told them before I left about the problem and they said you have to drive the car for 20 miles to calibrate them. This was wrong. Two other visits - electrical issues. Radio replacement caused the camera to quit working. I do NOT recommend this place for service. Terrible experinence that leads to muliple visits to fix problems. read more

The finance guy, David, had the audacity of low-balling me on my trade-in while wearing no mask. This was way before the mask mandate was lifted by Gov. Abbott. If you love being treated like a sucker, this is the dealership for you. David even included sales tax credit in their trade-in offer during negotiation to make their low offer seem higher. Sales tax credit on the trade-in is from the government and not from the dealership. I ended up getting over $2,000 more for my trade-in elsewhere, and everyone was mindful of their customers' safety and wore a mask at the other dealership. Do yourself a favor and get a Carmax, Carvana, and Vroom appraisal and take that to other dealerships to get more for your trade-in, because you won't be treated fairly at this dealership based on my personal experience. I won't shop at any Classic dealership solely based on this experience. read more

BUYER BEWARE! WORST CUSTOMER SERVICE EVER! From start to finish the worst experience I have ever had at a car dealership. I usually always go to James Wood and/or Bill Utter Ford and have the best service but I decided to take a chance on Classic of Denton. Unfortunately for me it was the wrong choice and it ruined my weekend and I will NEVER return to another Classic dealership again. Now let me tell you why I feel this way. I walked into the dealership on March 26, 2021, around 10 am and it took a few minutes for any of the sales associates to even assist me. Whenever someone decided to help me in purchasing a vehicle I was shown around the lot and went to test drive a Nissan Rogue. My sales associate Markous Williams promised that my current vehicle would be appraised while I was test driving but this was a lie. I went to test drive the Nissan for about 20 minutes as I pulled back up to the dealership the appraiser was just walking out to inspect my trade-in vehicle. After waiting about another 15 minutes I finally received my quote. I was told that the finance portion of the car buying process would only take 45 minutes tops but that was lie number 2. Since I found out that they let another customer cut in front of me because they had a cash offer. I ended up waiting 2 hours and not leaving the dealership. Day 2 of this nightmare March 27, 2021, I called Denton Classic dealership around 2:15 pm my sales associate Markous Williams assured me that my vehicle would be ready for pick up in a "1 hour and 30 min tops" I arrived at the dealership around 3:45 pm. I showed it to my friend and our kiddos who are both 3 years old who was ready to go to a trampoline park. My car was still not ready even though it had already been almost 2 hours. My sales associate lied to me for the third time by not giving me an accurate eta for my vehicle. Then repeatedly lied again by saying "10 to 15 min tops" for the car to be fully ready. By this time both of the toddlers are already getting restless. My friend had to go into the dealership to figure out what was taking so long. She was informed by Markous that this situation was not his fault but another sales associate Josh Grady since he took care of his customers by putting their vehicle before mine. To ensure the rest of the detailing was done quickly she had to stand over and supervise everything was being completed. My sales associate never took responsibility for any wrongdoing by wasting my time instead he started flirting with my friend and me along with his fellow associate Josh Grady. Instead of what I thought would be a quick 10-minute visit turned into 2 hours. I wish that was the end but I drive off and realize that my gas tank is less than 1/2 tank but unfortunately I am already having issues with my Nissan regarding the driver door. read more

I bought a used truck there today and everything seemed to go very smoothly. I Dealt with Levi and Adam and both guys treated me fairly. I would do business there again. The process did take some time but I think they have ways around that if you call them in advance. read more

Classic Dodge Chrysler Jeep - New(er) truck from classic of Denton. - Used Car Dealers Near Me - Denton, Texas

It seems that people are having a decent experience buying new cars, but used cars are an entirely different experience. I purchased an older used vehicle from Classic of Denton about a year ago and have only put about 4,000 miles on it. I overpaid a little bit because I thought I was buying from a well-respected dealership and I didn't want to deal with any major issues/ being ripped off. It had a few minor issues that they were very transparent about and I was cool with. It is an older vehicle, so I expected there to be a few issues. The issues below stem from the dealerships lack of quality control. Their inspection process is flawed and they have no idea what they are selling you. The vehicle I purchased should have failed the state inspection that they performed. First, I was lied to several times while purchasing the vehicle. When I stated the shocks were going, I was told they were inspected and they were perfectly fine. I was told that my loan rate was a full percent lower than it actually was. I was sold warranties that my vehicle doesn't qualify for. Last month came time for my annual state inspection. It failed. I was informed that the window tint was too dark for them to pass it. I called JT (who I believe is the only good guy there) and he said that he would make it right. It took 7 phone calls in total, but I scheduled an appointment to have the tint fixed. I made the hour drive and they took about 45 minutes to peel the tint off the front windows and they sent me on my way. Not great customer service, but hey, they "fixed" the tint issue. Fast forward a week and I go to get it inspected again. This place won't even look at it because the lights are smoked. This piqued my curiosity, so I started doing some research. Sure enough, it fails if the "lamp is other than clear". A few days later, I go get another inspection. It fails again. Parking brake this time. I have never used the parking brake so this is a new issue to me. I called the dealership again and left a message. No call back. I called a few days later and ask for a manager as I was quite frustrated at this point. The manager told me that they would never do anything like that because they have such high standards and blah blah. I explained to him that my vehicle wouldn't have any of these issues if they did a proper state inspection. He said he needed to look in to some paperwork and would contact me, by the next day at the latest. It has now over a week later and I haven't heard anything, and I probably never will. I think I'm being given the run around. For transparency, here is a list of the issues I have had from the past year/4,000 miles: Parking brake doesn't work, high beam lights were actually fog lights, window tint was too dark, front signal lights literally fell out, coolant leak, fuel sensor fault, brake light went out, fault in trailer wiring harness, A/C went out, rear shocks need to be replaced, differential gaskets are leaking and need to be replaced, rear brake pads need to be replaced, 4-wheel drive needs service. I have learned my lesson about Classic of Denton. I'm done dealing with this place and I will never be back. read more

10/23/20 I started working with Marke trying to get a vehicle for our company. Provided my entire identity it seems and the process kept beeing dragged out. Then I was told Ricky "the guru" would now work on my application as he could get anything done that no one else could. Till this day 11/20/20 I have heard nothing. Not even news to say it can't be done. This entire time I have been the one to contact them for updates. I found them very unprofessional and lack of customer support. One of our customers referred us here and I did let him know what a bad experience we had and I also directed other people he referred here elsewhere. Nothing good here to even reach two stars! read more

If you happen to come here for a vehicle steer clear of Keith lindau ! He sold my wife a 2019 jeep wrangler not even 2 months ago and the windshield that they replaced had to be redone 3 times due to it leaking for them to get it fixed correctly. she's had to replace the aux battery, which was dead and taking from her regular battery which jeep of prosper said certainly would have killed the battery and potentially left her stranded on the express way. When she called to speak to him, he hung up on her multiple times. So she texted him and still hasn't received a response, its been 2 weeks. Luckily the jeep dealership in prosper covered the cost because no one could reach Keith to rectify the issue. To top it off, just yesterday her engine over heated and Started smoking to the point it had to be towed from dallas. After calling denton they said bring it back to them to look at. Upon arrival the gates were locked she had to have it towed again to our house in aubrey. The overall disregard and lack of customer service on Keith lindau's part is disgusting and I do not recommend his service to anyone. read more

had a great experience with salesman Xriston Turner and finance Ryan Hembd! very easy going, non-pressured and honest! highly recommend classic of denton! read more

Beware of this dealership. They sell used cars with bad trannys and pass it off to you. Go to a real dealer. Spent over 20k on a used car, within hours of leaving the ac no longer works, the tranny is bad, the fog lights don't work and they say to bring it in so they can fix it......... until they see it will cost over 3K for things that should have been fixed before I bought it. Then they tell me we will not buy a new transmission. Chris Mueller is a joke and should be a manager a cicis. Stay away they will scam you too. read more

This dealership is amazing! Service is the best! Chris Tucker in service is awesome! He took care of all my needs even got my truck washed! Thanks so much! Greg read more