I recently purchased a used Outlander from Lewisville Mitsubishi, and it was truly the best car…read morebuying experience I've ever had. From start to finish, the team was professional, straightforward, and respectful of my time. There was no pressure, no games, just honest communication and a genuine willingness to help me find the right vehicle. The entire process was smooth, transparent, and surprisingly enjoyable. If you're looking for a dealership that treats customers the right way, I highly recommend Lewisville Mitsubishi. I couldn't be happier with my Outlander and the experience overall.

Although the purchase process of my Mitsubishi went pretty well and straightforward and I like the…read morecar, I've found that the interior plastic trim items are total junk. I got so tired of trying to put them back on, I started putting them in a box and now I've got about 8 or 10 pieces of random useless plastic items in a box. When I asked about having them replaced, I was told that they weren't included in the warranty. I don't get that. They are NOT wear items, like tires. And the service department has performed more poorly than any other dealership I've ever worked with, unless it is something super routine, like an oil change. Unfortunately, that doesn't bode well for future purchases of a Mitsubishi, at least here.

We've shopped and purchased many cars in our lifetime from various dealerships. I have to say this…read morewas the BEST experience we've ever had at a dealership! Keep up the good work Matthew & team!

I moved to Texas and brought my Subaru to Huffines for mechanical service. They always knock it out…read moreof the park. When it came time to purchase a car, I was able to call and get a wonderful salesman to help. Clay listened to the why, what, and how. Clay immediately responded and was able to show me a few options that not only fit what I wanted but what was safe, reliable and a perfect fit. He got exactly what I was looking for in a price I was comfortable with, and a the service package that guarantees safety for the life of the car. Thank you Clay for making this car purchase easy and enjoyable. We'll be back for sure.

I did extensive research on both the vehicle and dealerships (near and far) before I began…read morecontacting dealers to inquire about vehicles. I contacted Clay Cooley VW of Lewisville, in part based on prior ratings, to inquire about one of their existing new vehicles. Brendan Shafer was my sales contact. I have nothing but great things to say about Brendan. He's knowledgeable, professional, and was genuinely interested in making sure I got the right deal on the right vehicle for me. I personally mattered to him and wasn't just another sale. During the entire process he was attentive, low pressure, followed through on my questions, and never dropped the ball. If you're interested in purchasing a new car from CC VW Lewisville, I would highly recommend asking for Brendan. John Chapman in the finance office was also exceptional. He thoroughly explained my options, was very easy to work with, offered me options on additional products which might add value (my choice/no pressure). The entire process was simple, efficient, and seamless. I honestly believe this dealership does put high value on the customer and the customer experience. A+ from my point of view.

Quoted me 1500 dollars to change Fan and an oil change, part was 120 and I replaced it in 20…read moreminutes myself

Im extremely happy with my purchase of my 2007 Shelby from salesman Mitchell Mc Dearmon. He was…read morevery professional and kind. I was dealt with extreme courtesy and hopefully will buy again. Thank you so much,

1 out of 5 -- Complete waste of time, avoid if selling!…read more If you're a seller and they reach out, don't waste your time. I listed my car for sale on FB Marketplace, and one of their employees contacted me promising an "aggressive offer." They wouldn't commit to a number upfront (unlike Carvana or CarMax, for example), but assured me it would be "not wholesale." They came out, took pictures, test drove the car, and then offered significantly less than any other dealer I'd talked to. Offered over $10k less than the asking price. I told them they were wasting my time, and they kept "checking with the team" to see if they could improve the offer. Over an hour into the process, they finally left. Afterward, several people from the dealership continued reaching out asking if the original lowball number could work. I eventually had to block their numbers to make it stop. If you're looking to sell your car locally without the hassle, I'd recommend the big-box options or a place like Texas Auto Value (Addison, TX), which offered significantly more than this dealership did.

Neighbor on NextDoor Recommended this wonderful place for a state inspection…read more Neighbor on NextDoor Recommended this wonderful place for a state inspection

Let me say any company that has "Castle Hills" in there name is downright EXPENSIVE. I don't care…read morewhat kind of company it is! Castle Hills Elementary School is a school my children had to go to for one - two years. I regret that my sons had no choice to attend that school. Anyone that associates with the name Castle Hills is downright rude, arrogant, snooty, stuck up, has their nose so far up in the air that they can't smell themselves because they think their Shit doesn't stink. That statement goes both ways women and men alike. I unfortunaty had to deal with HONEST-1 Auto Care 972-829-6135 www.honest1castlehills.com I took my car in for diagnostic look over and was charged a diagnostic fee! That fee included no dye in the service. If you understand cars you know what that means!! This company thought they caught a wild fish on the line ( meaning me) There was no way I was going to replace everything that made the AC unit run like brand new. This said company was not willing to do car maintainance to fix the problem. I spent my last monies of $170.00 for diagnostic test and that hurt me financially as I am a single woman over the age of 65 and collect Social Security on a very limited income. So since I spent this money it will take me to the end of year to recoup my monies that buy gas, food, medical supplies and needed specialists for my ongoing cost of bad health and having to pay for this unnecessary diagnostic procedure on my 2014 Fiat 500L Trekking vehicle. I feel very much taken advantage of and violated. I am a survivor of a stroke over four years ago. I have memory loss and being taking of was how ivhh-+8 advantage

I honestly can't say enough great things about my experience at Huffines Dodge Chrysler Jeep Ram in…read moreLewisville. This was the best vehicle-buying experience I've ever had. I hadn't purchased a vehicle in five years because I dreaded the typical dealership experience--long waits, constant back-and-forth negotiations, pressure from salespeople, and the overall stress that usually comes with buying a vehicle. Coron and his manager, Surya, completely changed that perception. From start to finish, they were professional, transparent, respectful, and genuinely focused on helping us find the right deal instead of playing games. The entire process was smooth, efficient, and completely hassle-free. They listened to what was important to us, worked with us every step of the way, and exceeded our expectations by helping us reach a deal that made everyone happy. What made this experience even more meaningful is that my wife is 38 weeks pregnant, and we're expecting our baby girl at any moment. They understood our situation, respected our time, and made the entire process incredibly seamless, allowing us to focus on what matters most--our growing family. If you're looking for a dealership that values honesty, professionalism, and exceptional customer service, I wholeheartedly recommend Huffines Lewisville. Be sure to ask for Coron--you'll be in great hands. Thank you to Coron and Suyra for restoring my confidence in the car-buying process. You've earned a customer for life, and I'll gladly recommend you to my family and friends.

DO NOT TAKE YOUR CAR HERE…read more We brought our car to this dealership because the windows and power seats had stopped working and we were also having issues with the AC. After taking it to multiple repair shops, we decided to take it directly to the dealership because we assumed they would actually know how to properly diagnose and repair the vehicle. That was a huge mistake. Their first diagnosis was that the AC compressor needed to be replaced. They also told us the windows and seats should only require a few module updates. Considering the car is less than five years old, we weren't convinced the compressor was actually the problem, so we told them to address the windows and seats first. While working on the modules, they discovered water damage underneath the seat near an electrical panel. We immediately filed an insurance claim. Insurance told us it could take approximately 10 business days to process because the vehicle was still drivable. That's when this experience went completely downhill. We told the dealership we wanted to pick up our car and drive it while we waited for insurance. Suddenly, we were told the POWER STEERING NO LONGER WORKED and the vehicle was no longer drivable. We drove this car into the dealership without a single power steering issue. We asked them to return the vehicle to the condition it was in when we brought it to them. They refused, claiming the power steering problem was caused by the water damage. Somehow, we're supposed to believe that the car drove perfectly fine for approximately five months with the existing water damage, including the day we drove it into their service department, but conveniently became undrivable while in their possession. They refused to correct the issue and refused to provide us with a rental. We were left without a vehicle for more than a month while waiting for the insurance process. Insurance ultimately covered the replacement of the water-damaged electrical panel. Once that was replaced, the windows and seats started working again. However, now sensors that were working perfectly fine when we dropped off the vehicle were suddenly no longer working. Once again, the dealership refused to take responsibility or correct the issue. And after ALL OF THIS, the AC STILL ISN'T FIXED. They are still insisting that we replace the compressor, despite the electrical repair doing nothing to resolve the AC issue. At this point, we have zero confidence in their diagnostics or workmanship. It feels like they are guessing at repairs, and our vehicle has developed multiple new problems while in their possession that did not exist when we dropped it off. We went more than a month without our car, dealt with multiple new issues after they worked on it, received virtually no help resolving those issues, and STILL don't have a functioning AC. We will absolutely be taking the vehicle somewhere else. Horrible customer service, zero accountability, and one of the most unhelpful management experiences I have ever dealt with. I would strongly recommend documenting the exact condition of your vehicle before leaving it here, because based on our experience, if something stops working while they have it, you may be told it's suddenly your problem.

Found this shop through a Google search near my home. I…read morepromised my daughter that before she got back from vacation I would have her hood fixed. With only a few days to spare, Mike took on the job and did a fabulous job on the hood! My daughter arrived home 2 hours after I picked up the car. She was ecstatic!! Now I'm looking for other work that needs to be done on my car. Thanks to Mike and the entire crew!

What a great find! The work couldn't have been better and the folks couldn't have been nicer. The…read moreentire experience exceeded my expectations.

You know when everything is going well on life and out of nowhere your car starts having problems…read more My car wouldn't start so I needed a new battery. I called the dealership and found out I still had warranty on the battery. Which I was like thank God. Mind you I needed an oil change as well but I had been putting it off until payday. Jason S. was very helpful and caring. I guess he could see that life was lifing and they took care of my oil change as well as my battery. I appreciate you so much Jason as well as the service department!

We've been loyal customers at Lewisville Autoplex Mitsubishi for years because Tyler treats our…read morefamily like family. Unfortunately, yesterday, the Service Manager Doug Williams gave us a hostile, deeply manipulative experience. We brought our new Outlander (39k miles) in for a brake warning and received an inflated $3,600+ quote full of optional maintenance. When we declined, Doug became aggressive, claiming we couldn't leave with our car and forcing us to sign a waiver just to get our keys. They then intentionally stalled us in the waiting room for TWO HOURS without performing any work. Instead of honoring Mitsubishi's 5-Year/60k warranty on a failed caliper, Doug resorted to high-pressure bullying. As a Black, LGBTQ+ couple, the blatant disrespect made us feel entirely targeted. See Tyler, but stay far away from Doug.