If I could give 0 stars I would!!
DO NOT PURCHASE THROUGH ENTERPRISE!!
Finally getting a chance to write a review about a car that my husband and I recently purchased through enterprise, it is a 2022 Chrysler Pacifica. My husband and I were very excited to get a new car after we sold his tiny Hyundai Elantra, since we have a toddler and a baby on the way, we went to enterprise in Corinth hoping that we would find our dream family vehicle. We worked closely with an extremely nice individual and he helped us find our car almost instantly the manager of this establishment is named Ryan (remember this). Ryan is not the nicest of individuals, our first interaction that made me realize this is, we were going to sign for our car before we sold our Hyundai, we told Ryan that we were not selling our vehicle with enterprise anymore since a different facility has offered us double the price. He asks if we could show him the appraisal to see if he could match the price for our Hyundai. Sadly for Ryan, he could not match the price, so then later on as we're signing on our van, he makes a cocky and rude remark saying that the car facility that offered us double than what Ryan offered us was going to offer us $3000 and when they did if we were still going to be able to purchase our van. Firstly, that is none of his business and Second that is extremely rude and unprofessional. Well long story short we DID purchase our 2022 Chrysler Pacifica and a week into buying, our car gets a service light on our dash that says service shifter light. This light keeps going on and off and a second service light that is for our automatic start/stop. AND OUR AIR FILTER HAD MILDEW SMELL!!! This enterprise location down right USED us just for our money not only are we getting TWO service lights but our brakes are RUSTED and GRINDING!!!! I would also like to add after doing some research, selling us a vehicle with defective brakes is against Lemon laws and Like I said before my husband and I bought this car in hopes that it would be a dream to help us luggage around our family and it's been the opposite. Almost 3 weeks after purchasing our vehicle, Ryan gives us a call and tells us that we don't have enough financial information ( even though he's the one that filled out our information to find us a finance company) and the finance company that we are using is trying to change the down payment $1400 more than what we've already put down on the vehicle he goes on saying, that if the financial company does not receive the information on getting a better look into our financial that they were going to raise the down payment which did not sound right to me because we had already paid the down payment and signed a contract with enterprise. So, I told Ryan that is illegal and he proceeded to tell me that is not illegal and there are certain ways that finance companies do things and it takes seven days to process information IT HAD ALREADY BEEN TWO WEEKS AT THIS POINT so I called a lawyer. The lawyer told me that is very illegal so not only has enterprise scammed me one time but they were trying to scam me twice. We HAVENT even made our FIRST PAYMENT on our vehicle!!!! Our payment isn't due until November 21 and we already have SO MANY PROBLEMS with this vehicle not only am I upset that we were sold a vehicle with GRINDING and RUSTED brakes that we had to spend almost $200 to get fixed out of OUR pocket no coverage but now, two service lights and a carpet that is ripping up in the back. Luckily for enterprise, they sorted out the whole finance company situation, but I am still very upset with EVERY last interaction that I've had with enterprise. I highly DO NOT recommend getting a car from this company!!!! ESPECIALLY the CORINTH LOCATION!! read more