Saw a flyer in Auto Zone in Roanoke. Took my car there for a state inspection. Very friendly staff…read more I met the owner who gave me good recommendations to bring my car back for some work. State inspection was very affordable. Will definitely bring my car back to get repaired.

They do not deserve a star, owner needs to humble himself. We had a flat tire, my husband went in…read moreto ask for help change a tire or rent a jack to change our tire and he said NO. Then my husband said I am not from town I came from Dallas and he said "And you came from Dallas just for that" LITTLE DOES HE KNOW, MY HUSBANDS WIFE IS AN ATTORNEY AND CAME FROM DALLAS TO GET DOCUMENTS SIGNED FOR MY CLIENT. IF YOU ARE HISPANIC DO NOT COME HERE.

Sheesh. This place is untouchable on quality and customer service. Actually I would call it…read morecustomer care. I brought my car here based on reviews and I can confirm the 5 star rating is legit and deserved. My suspension was acting sus. So they checked out the sus suspension, and not only fixed it but addressed other issues without charging. Most shops will find issues and see it as a money grab. First choice does not. They communicate issues, fix it fast and don't charge an arm and a leg. Small town car repair shop and phenomenal small business vibes.

I'm so happy to have found this auto repair shop! Our truck was in desperate need of some TLC. Greg…read morewas able to diagnose the same day and provide a clear breakdown of what we needed immediately and what we would need later. We had our vehicle back in 2 days. I even took my son's car the next day, and he looked at it right away and took care of it immediately. As a woman, it's hard to trust some of these places because they just want to poke your eyes out, but I did not get that at all. The perfect rating First Choice Auto has is rare but definitely accurate!! I won't go anywhere else for our repair needs.

I went to Roadrunner Lube and Tune twice- once for an emissions test and once for an oil change on…read moreanother car I had. Dang, these guys really try to upsell you on everything. They were trying to get me to do their oil change. Anything and everything, they were trying so hard to upsell me. I won't be going back. They say they will give you an all-point inspection. "You need your coolant topped off, that's $X." "Oh, you need a filter, that's $X." I came for an emissions test. I'm already paying a lot for that. I don't want to spend more money. I also told them I already had an oil change scheduled for my car the next day. When I bought my car, they gave me six oil changes. They still wanted me to get my oil change with them. This place doesn't take no for an answer. Learn to accept NO, and maybe you will have more people come back. ****Ladies, don't go here. I will bet $100 they don't do this to men. I tried to give them a chance twice.

I came here for an oil change. I was advised that my tires were bald and I had an alignment issue…read more They offered to sell me four tires and a discounted alignment plan for around $1000 I opted to get a second opinion. I brought my car to my regular tire shop and they told me my tires are fine and my alignment is only slightly off. Very disappointing.

I went for a diagnostic test. The owner was super nice to me and answered all of my questions…read more Pricing is reasonable. The lobby is your typical car shop repair lobby, looks like a man cave which was fun! I gave 4 stars because the receptionist was a little short, BUT to her defense is was incredibly busy, so I ignored it and kept smiling, she was very nice at the end of my visit. It was one of those days! I get it. I would recommend to family and friends.

Took my truck in for a brakes issue, they misdiagnosed the issue, replaced the wrong parts and on…read moretop of that recommended replacing more parts that were not needed. This was my second time going there. Not going back. Buyers beware.

They did a great job. I rolled in with no appointment needing a state inspection. I was in and out…read morein 20 minutes and they reminded me I could finish my registration online. Less than $20 for inspection.

I took my car to Auto Revival to check the engine car light on September 2025. At that time they…read moreclaimed they fixed the problem. Since then (September), I have been taken my car to them with the same problem (check engine light) and every week they said that is a different code. So far I have spent over $1K and still with the same situation. Yesterday, November 6, 2025, they said that the check engine light now is something related to my car transmission. Don't take your car to this place!!! In my humble opinion, they have no clue of what they are doing. You will be throwing your money away.

Nightmare! Service tech took my truck joy riding and posted pics online of himself in it. The owner…read moreAlex Yanez said that this was not that uncommon and that I should just calm down and not worry about it. He offered no solutions at all and just kept saying, "what do you want me to do". OMG, worst business acumen ever. Then he charged me over $500 to replace a fuel filter with a smug grin on his face. Never again! Highly recommend going to another shop, really anywhere else would be better than this place. Their Grapevine location has always been great and is well worth the drive instead of dealing with the Keller location drama.

I have been using Blagg for oil change, emission test, flat tire repair and mechanical/electronic…read morerepair at my Jeep for couple of years. The experience was always excellent. The two gentlemen at the desk are very friendly and helpful on the phone and in person. They always made me feel like my car has priority and every work was always done fast. They clearly communicate what is going on and would keeping touch as agreed. For comparison I have very opposite experience with Jeep Grapevine. Dealing any repair there is frustrating and time consuming.

I guess I was the only one that didn't know they close at 5. Paid close to $100 in Ubers to go pick…read moremy car up thinking they closed early when I got there a little after 5 to pick up my vehicle. Left there in the cold. Had to uber back home. Then had to uber to work at 5am next morning and back to the shop to attempt to pick up my car again. Signs on the door, yelp, even the answering machine says they close at 6... cause of all the time and money wasted, I told the guy it would've been nice to know if they were gonna close early or that they actually closed at 5, and I get a no sympathy response "welp, well we close at 5." Needed extra work done on my car, they weren't interested in going over any of that when I was checking out. I could've easily dropped $1000 in there to get my car fixed up, instead no customer service and my time/money wasted. Won't be back.

So again I needed automotive help and I went to Top Shelf Auto . I like the people here their…read moreattitude and seems like they do very good work like today. I had an issue with what was done, but they brought it right back in and got on it and made it right so thank you to Top Shelf automotive. These are good friendly people here

I wish I could give more than 5 starts. I was able to book a same day appointment when I noticed…read moremy check engine light come on. I was provided a courtesy Uber ride to my office and received a call within the hour providing me an estimate and eta. My repair was completed a day early. Every employee treated me with the utmost courtesy, care, professionalism and respect. I am very pleased and grateful.

If I could give this place 0 stars I would. I came in ask for a quote for change alternator. They…read moredamaged the relay and When I brought this up, Maressa denied responsibility and refused to help resolve the issue. Please think twice and review before you decide to drop off your car.