0/10 would I ever recommend this company. Richard does not follow his own quotes or his own word that I have proof of text messages on. When we initially had him at our property our relator had been the initial contact as we were looking to purchase this home but had issues with the trees in our inspection report. When he came to meet us after our close, he decided the amount he quoted us needed to go up an extra 200 dollars. But he seemed knowledgeable about the trees so we went with him. During our tree removal he literally complained the entire time how much bigger these trees were than he expected and that he was not going to finish the clean up due to them being bigger and us being under quoted by him. We were already paying $2k for these trees to be removed. But whatever, I still tipped each person that came to work $100 on top of that amount. He required us to pay him for the stump removal at the time of trees being removed as well which we were understanding on and went ahead with being we had planned for him to finish the job. Richard had told us these types of trees are extremely hard to get rid of and he would poison them and 6 months after our removal is when he would come to do the stumps. He texted me ONE month after saying he was doing someone else's stumps and if we wanted ours done he could stop by and than he will re-poison what is left. We declined this offer because we want as minimum as possible left of the stump and with it not being the full 6 months more was going to grow from it. I contacted him when it was time for it to be done, he scheduled us no problem at his convenience. The day before he is expected to arrive he sends me a text asking how much I am planning on paying him, I explained to him that I have our receipts that we have paid him his $200 that he quoted us. He got EXTREMELY defensive and told me that was a 6 month offer and a "special" he was running at that time and we didn't have it done than. If that was indeed a special, it would have said that on our quote as well as he would have said that to us. But not one time did he tell us that in person or in text message and when I asked him to show proof of him telling us that he has now decided to ignored us and is not returning our money for the stumps that he is now refusing to take care of. Richard is not trust worthy. He will steel your money, complain about what you need done, not finish the job and not follow his own quotes multiple times. If you are needing tree service I highly recommend you find another company. read more