Decided to try this shop after my first car accident. Luckily was only the front bumper. Box truck…read morebacked into my front bumper and dragged. The bumper mount screws have been damaged, which made super loose. I used duct tape to hold together until I reached the body shop. My first interactions with Ricky has been honest and humble. He inspected the damage and gave me rundown what type of repair phases this is going to be. Mostly going to be alignment with bumper bracket and painting the replacement bumper. The bumper not repairable and went with replacement. After confirming with the quote matched with insurance check, he went extra mile to re-attach my loose bumper to be secured until the replacement arrived. Provided peace of mind and I removed the duct tape holding the bumper. Called-in after he got the bumper replacement arrived and painted. Brought into the shop and performed the repair in an hour. Seeing the aftermath looks pretty good. I opened up the hood to see the mount bracket been fixed and secured. The bumper alignment looks identical.

I had a very disappointing experience with Custom Auto. I brought my front bumper to be painted,…read moreand the job was so poorly done that multiple wrap shops refused to touch it. Every shop I spoke with said the same thing: the paint was done incorrectly, most likely outside, and nowhere near industry standards. To make matters worse, parts of my bumper were glued together even though I brought every component separately and had already test-fit everything myself. There was absolutely no reason for anything to be glued, and now the repair is even more complicated. Because of the poor workmanship, I'm now paying more than double the original cost just to fix the mistakes and get the bumper done the right way. Based on my experience, I would not trust this shop with your car. The quality, care, and professionalism simply weren't there.

Services and quality are good, and plan to come back for future services for any other help needsread more

We had our rear brakes replaced here for our 2022 Hyundai Santa Fe and had a great experience. The…read moreteam was very responsive to our concerns and made the whole process easy. Service was quick, and the pricing was very reasonable. We really appreciated how fast they got everything done. Would definitely recommend!

When I pulled in and saw how many vehicles were in the lot I wondered if they would be able to do…read morethe body and paint work on our Ariya. I met with Steve and he and two others from his team came out and looked at the damage. Steve explained to me that both doors would need to be painted so that the color would match correctly as my damage was close to the edge of the front door also. He walked me through the process, told me how much and how long it would take. We scheduled my drop-off and he communicated with me during the job. Car was delivered 100% looking great and absolutely on time. When I went to drop the car off, the same lot only had a few vehicles in it- they had fixed and completed the work on most all of them that week. AMAZING Steve saved me over $2,000 versus the bid I received close to home. It is/was worth the drive for sure, easy access off and on I-5 . Our paint is a tough color and they did it perfectly while saving me dollars. I can't recommend this business any higher.

NAC does a phenomenal job with your vehicle. They take such detailed and careful care -from the…read moremoment it arrives on their lot to when you pick it up and leave. I noticed some blemish when I went to pick up the car and they immediately looked to get it fixed and replaced on the spot even though the mark wasn't there an hour ago on their inspection. they thoroughly fixed the damage to the rear of the car, and even went above and beyond to buff out / detail some of my front that was unrelated to my original incident. super nice and thoughtful, I was blown away by the service and quality of work. they do have an account with Tesla so they order OEM (original parts direct from tesla), so you have peace of mind that your car is returned to its original state of quality. they also have 5yr warranty on their fixes so you can be assured the work is maintained or they'll help you fix until you're happy.

Mike was so helpful and friendly. Walked us through the insurance maze and getting a rental car…read more Very happy with the quality of the work. Our car looked like nothing had ever happened to it! Would use again and recommend to others.

My beloved car was recently involved in a hit & run, and my insurance claimed it a total loss. I…read morewanted to get a second opinion so I hit up Yelp and set up an appointment at Michael's Collision Center. Right away, Mike greeted me warmly - and by name! - upon arrival. He got a quick overview of my accident and where I was in the insurance process, before assessing the damage. He thoroughly explained what repair would entail, the timeline to repair, and ran some quotes. My previous collision evaluator provided a similar repair quote, but Mike made everything much easier to grasp and comprehensively overviewed what each step would entail. Mike told me he operates the way he'd like to be treated, and that very much came through. He was extremely professional, approachable, and real, and talked to me like a human not a checkbook. He took the time to explain allll the nitty gritty and gave me all the data I needed to make an informed decision. I ultimately chose to let my car go (still sobbing!) but I felt empowered and comfortable to make that decision based on Mike's thorough assessment. Our interaction was relatively short, but I'd absolutely return to MCC if - god forbid - my future car requires collision repair. Mike is the man!

I got my car window replaced by skyway auto body and glass and they did an amazing job!! I called…read moreand was gotten in within the hour for the window replacement. Customer service is amazing and the best price in town! I highly recommend this shop.

I couldn't be happier with the service I received from Tony. From start to finish, the experience…read morewas professional, smooth, and stress-free. They did an absolutely amazing job on my vehicle - it looks brand new again. You'd never know there had been any damage at all. The staff was friendly, honest, and kept me updated throughout the entire process. The quality of the work, attention to detail, and quick turnaround exceeded my expectations. They went above and beyond, and I really appreciate the care they took with my car. Highly recommend this shop to anyone looking for quality work and great customer service. I wouldn't take my car anywhere else!.

Amazing service!!!…read more Having a motor collision is upsetting and navigating repairs and insurance can be also upsetting I am so pleased from start to finish with this company This company has many locations, however from my first call to their intake center to directly interacting with the local shop, I have felt well taken care of. I received ongoing updates on my vehicle through text and service website, every interaction was friendly, helpful and cheerful! I greatly appreciated their 100% service!

Caliber (Renton) is my place to go for a repair! They have always returned by car back to…read moreperfect shape, reversing any damages that happen (not always my fault!). Today I had a small issue when one of my trim pieces inside the car detached and was impacting the safety of my seatbelt. Shane and the crew in Renton were able to fix the problem and get my car back safely on the road again. Thank You for everything you do...

They did a quality job, had the lowest quote, and gave me an excellent customer service experience…read more Family owned and small. This is who I recommend my friends and family to.

Great, small shop, that gives personal service at a great value. I grew up in auto sales and…read moreservice in Wisconsin. I did my own body repair for years. I am so glad I found Bob and his crew at Harold's Auto Rebuild. Our 6+ year relationship started by repairing my wife's Mercedes ML550 that I had bought from a dealership in San Jose. It needed some minor repairs to a quarter panel and door that would be very obvious if not done right. Bob gave me a great price and did Fabulous work. He has since helped with more minor repairs to my convertible and then a variety of more substantial repairs on my work pickup. I am so glad I have found someone I can trust who does great work.

Gustavo gave me a fast and competitive quote for some bodywork and bumper repair for my kid's…read moreSubaru. I love that he comes to your location. Very professional and kept me updated the day of the appointment. He did fantastic work to fix a dent and cracked bumper. I am keeping him on speed dial for any future repair needs.

Wonderful and prompt service! Thank you so much! I would 1,000% be happy to have Gustavo as my…read morego-to painter for all my future needs!

My son stopped by here the other day to have them look at his driver side non-working door…read more They treated my son with respect, looked at the door, made a quick 5-10 minute adjustment and sent him on his way with a working door for no charge. It's truly tough to find a company that operates honestly these days! I will use this company agin!

More paint on car! They remanded my car and left scratches under paint. Barely put enough paint on…read morethe car to cover it. Told me they would fix a little damage on the bumper, but didn't. 10 years ago, when I got a car painted here, it turned out amazing. Just disappointed with degradation of their work. Sounds like they're doing better now though.