I was so happy because they fixed the scrape on my Honda Pilot at this wonderful business. The…read moreperson who prepared the estimate was very kind. They helped me so much because they fixed the scrape while I was on a trip out of town and I did not have to rent a car. All in all, they were very kind and the work was superb. I really appreciate all of the people I dealt with.

Another well-known German auto dealer recommended a low-ball scratch and dent repair place in…read moreAustin with multiple temporary locations in tents. They were half the price, but I chose Texas Auto Refinishing in Buda for a couple of small dents and scratches on my Audi S8. After 1 week, I am pleased with the result. The door looks like it used to and the paint matches perfectly. It is very dark blue with a crystal effect sparkle. Nice job and I am glad to recommend TAR to others.

I would highly recommend this business. We were traveling through the area (1300 miles from home)…read moreand broke a shackle bolt on our 5th wheel camper. Two days before the holiday. They got our rig in and had us back on the road in less than 24 hours. The staff are very friendly and knowledgeable.

This business most likely will be taking advantage of customers through deceptive pricing practices…read moreand excessive markups in several ways: 1. Excessive Markups Beyond Industry Norms While a reasonable markup on parts is expected, marking up parts by 100% to 200%--especially when parts are widely available at lower prices--can be exploitative. Luxury vehicle owners may be particularly vulnerable because they expect higher costs but may not realize they are being charged far beyond fair market value. 2. False or Inflated Charges Some shops may add unnecessary fees, such as: Non-existent parts or labor: Charging for components that were never replaced or for work that was never performed. "Shop supplies" fees: A vague charge for basic materials (rags, bolts, etc.) that should already be factored into labor costs. Duplicate labor charges: Charging multiple times for labor that was already covered under another line item. 3. Misrepresenting Parts as OEM or Premium A shop might install cheaper aftermarket parts but charge the customer as if they were getting expensive OEM (Original Equipment Manufacturer) parts. In some cases, used or refurbished parts may be billed at full new part prices. 4. Taking Advantage of Insurance Claims When insurance is paying, a shop may inflate prices, knowing the customer is not paying out of pocket. Some repair shops bill insurers for high-end parts while installing lower-cost alternatives. 5. Lack of Pricing Transparency Some businesses avoid sharing part costs with customers, making it hard for them to compare prices. Without itemized invoices, customers may not realize they are being overcharged. How Customers Can Protect Themselves Request a breakdown of parts and labor costs before authorizing repairs. Compare part prices online or call multiple shops for quotes. Ask for old parts back to verify replacements were actually made. Check reviews and complaints about the shop, especially regarding pricing issues. By combining excessive markups with deceptive billing, a shop can extract far more money than is fair, turning what should be a standard repair into a financial burden for the customer.

First Light Auto Body was incredibly helpful and kind throughout the entire process. They made…read moreeverything easy and stress free, and you can tell they truly care about their customers. Highly recommend!

First light auto body fixed the damage I did to my truck when I wrecked it. They are honest…read morefriendly and they did a great job making my truck look good again. I will go back to them when I need this type of wrk again. They are friendly polite and very capable at what they do !!!

This is the place to go for automotive paint supplies. The owner, Rick, has been in the paint and…read morebody world for decades and knows his stuff. He has a body shop also, so he uses what he sells.

From the owner: Opened in 2004, we are your first choice for wholesale auto body and paint supply needs. We carry…read morean extensive selection of paint, primers and clear coats as well as custom effects, tools, fillers and abrasives for any auto body work conceivable. With 30 years' experience as an auto body shop owner, we know the ins and outs of every product and can offer expert technical support, exemplary customer service and competitive prices. We guarantee if you buy from us you will be buying quality products so give us a call today!

Team Buda is a great team! Team Buda is a great team! Team Buda is a great team! Team Buda is a…read moregreat team!

From the owner: Caliber Collision didn't become the nation's largest collision repair provider by accident…read more Recognized as one of Forbes' 2026 Best Large Employers, our team of highly skilled certified technicians and state-of-the-art equipment are committed to providing excellence in every auto body repair to get you back on the road quickly and safely. From minor dents to major collision damage, we have the expertise to handle it all. Our comprehensive range of services are backed by a limited lifetime warranty, flexible payment options, and includes expert auto body repair, dent removal, fender repair, and more. When you hand over your keys to Caliber, know you've made the right choice, and the first step toward Restoring the Rhythm of Your Life®.

I was really worried about the staffing at this location and the facilitation of my repair when I…read moredropped off the car. They kept promising me an estimate (on 3 separate occasions) and it didn't even happen until the shop held onto my vehicle for TWO MONTHS. An estimate for repair should take max one day. On top of holding onto my car for 2 months, the estimate was provided and the work was started however THEN they realized they couldn't even DO the work. Never again will I go here and I recommend to stay away from this Mom and Pop shop 100%.

I was waiting for 2 months for them to get an estimate for my white shuttle bus e350, another 2…read moremonths to fix a small thing , and now I have to redo everything. Would never recommend them

Sam was amazing! Replaced my alternator the same day I called with the best quote around and it's…read morebeen working great since. Very friendly and wonderful service, thank you Sam!

My new go-to spot for car repairs in Austin. They are awesome! Friendly and fast service.read more

THE BIG: Dent repair shop near Slaughter of south Austin. Very big garage and plenty of parking in…read morethe narrow lot. THE BLACK AND WHITE: Google maps couldn't pinpoint exactly where the dent repair shop was. Make sure you turn into the same road that the tropical smoothie cafe is on and keep driving down. Charlie is the owner and keeps himself busy, couldn't get an appointment until a month after the initial visit but that's because his prices are more reasonable than other shops. Charlie's knows a lot about dents and we had a pretty lengthy discussion about how to fix them. Not a simple plunge. And when the car was in the shop, he would provide text updates along with pictures on how well the repair was going. Very nice! THE FINAL BAMBOO: Highly recommend Charlie for any type of dent work. Very knowledgeable, reasonable prices, and friendly. The dent work for the sides of my car as well as the hatch came out to be around $1K.

Charlie took great care of me and my car, after a woman backed into the side in a parking lot…read more Luckily it was very small and the impact was at ~ 2mph or less. Charlie repaired it in one day! I hope I never have to use his service again, but if I have to, this will be the only place I will go to.

Unfortunate experience. Work was performed paint was not color sanded or buffed. After a month or…read moreso a large portion of the dent returned. Communicated with them for a couple months promised to come repair it. Never happened I got the work redone and asked for a refund. After getting the run around for about her several months where I agreed to work with them as work was slow. They went dark. Update 10/4/24 they saw the review and immediately called me. He cussed me out for being unreasonable and refused to accept responsibility. Called me a piece of $hit and hung up. Things what I get for trying to work with them.

I commend this wonderful service business for their professionalism,…read moreprompt and friendly manner. Highly recommend you look into their service...you will not be disappointed in the craftsmanship and fairness of the service. Thank you very much for working with us Roman!

I called, booked, and had my windshield replaced at my house in less than a week. It could not have…read morebeen easier! The technicians got my windshield installed in less than two hours, and made sure I checked it out before they left. They also hauled off the old windshield which was just part of the service. I had a few questions before the actual appointment and everyone was super kind, professional and helpful. It's been several months, and the windshield is holding up great too! Edit: the price was closer to $700, and at least $500 less than my dealership. While they used an after market windshield, I don't care for the savings.

Great service. Our old F-150 needed a new windshield. The "brothers" responded same day with a new…read morewindshield installed under $300. Very quick and professional, they also installed 2 new hood hydraulic struts for me at no charge. Better than Safelite for sure and LOCAL!!