Went in with an alternator/battery issue and they fixed it expeditiously. The manager Mr. Russell Darnell was extremely helpful, receptive to what I had to say, courteous, and explained everything thoroughly so I understood what was going on. All the other men I interacted with were very respectful. Exceptional experience. Will definitely be coming again for future car issues. read more

If I could give this place a 0 I would, this place kept my truck for a week telling me they were gonna fix my problem and what not to just tell me at the end of the week they can't fix it biggest waste of time and terrible communication read more

Let me start out by saying this: everyone here is SO kind and professional. They also try their best to stay on top of appointment requests and communicating via email and phone to keep customers on top of their service needs--it was apparent that many people were coming here to fix the dirty work of other, lesser auto shops that may or may not have provided less expensive parts and labor costs. A "get what you pay for" service, I'm sure. In my experience, their pricing is very competitive and reasonable compared to other shops. They are also FAST! I've never had an oil change come out quicker than about an hour or so, and they knocked it out in 30 minutes exactly. One may think this speed is a possible sign of sloppy work, but it is clear from all employees this is a marker of obvious expertise and experience. I was able to knock out a full synthetic oil change on my 2013 Honda Civic for only $65 by using a $10 coupon. I've struggled finding a decent auto shop to trust with my vehicle (I work an hour away from home--Having my car fully functional is not just a want, but a need) and since leaving my home state, I haven't been able to depend on my dad to hook me up with service discounts anymore at his own shop. It's more than likely that the Buda location Austin's Automotive Specialists will be my "home" shop to trust for future repairs. Give them a shot! (PS; even though there's only about 5 months left of state inspections being required by law, just be aware they DO NOT DO inspections on MONDAYS!) read more

Austin's Automotive Specialists - Services rendered invoice - Auto Repair Near Me - Buda, Texas

Attention To customer needs, fast, and friendly! We take all family cars for service there. read more

Nick and Russell are the guys I call first when I need something for my vehicle. Folks, being able to trust the team working on your ride shouldn't be hit or miss! I appreciate the professionalism and customer care that they give. Thank you oh gentlemen! My business is yours. read more

They know me and my car event though I'm not there often. If there's ever and issue, they fix it simple as that. Russell is respectful of people's time and I know it's gonna be a fast, easy experience every time. read more

These guys are awesome! I was in need of someone to help me out with a busted tire, my spare had no wheel and Josh came all the way to me just to pull out my tire, take it back to their shop to put my old wheel onto my bare spare--THEN he came all the way back to put it onto my vehicle. Josh and Nick yall are the man . I was down on my luck and they helped me out without charging me. I will be coming here for all my future automotive needs! 10/10 highly recommended. Love this place!! read more

Never expected the true support we got from Russell and the team at the Buda, TX Austin Automotive. short story - MAJOR issue with the DEF system on my 2014 RAM. I had also scheduled an oil change. After diagnosing the issues he told me what it would cost. I explained that I had planned to trade in my truck at the end of the year (8 weeks away). He could have tried to convince me to fix it. That would have made them more money. Instead he told me that he thought with the age of the truck and what my plans were that it would be good to trade it in and let the dealership fix it as this would be cheaper for them to repair. OH AND he didn't do the oil change because, and I quote "I was worried this might be bad and I didn't want you to have to pay for an oil change on top of the expensive diagnostics we had to perform.". While it sucked for me, he didn't milk me. Then to add wonderful to the experience, he let me leave it there for two nights while I bought a new truck and got the dealership to tow it in for the trade in. Russell and Austin Automotive is now our go-to. Thank you Russell! read more

Don't come here for alignments on lifted trucks cuz they only know how to tighten or loosen your torsion bar screws, go some where they actually know how to do alignments, don't waste your time here read more

My car had a flat tire. I called all the auto shops in the area to see what their wait time was because I had my toddler with me and he is a handful. They were polite over the phone and even more polite in person. The waiting area was clean and open with magazines and a book my son looked at. One gentleman saw my son looking inquisitively at the cars and tools in the bay and gave him a quick (and safe) tour. He was very kind and the service was quick. I never felt pressured to purchase something that wasn't needed, and felt like they were being honest with me the same way they would with a friend or family member. Definitely going to come back! Thank you! read more

Every time I visit it's a great experience. I believe Nick helped me during my most recent visit and I was in and out for my state inspection. I need to come for my oil changes because these current oil changes prices are crazy. The next time I pay over $100 for an oil change anywhere I expect a car wash, fluid fill up, and someone to drive me back to my house in my car. read more

For oil changes and inspections it's fine. About two years ago I took my car. Was having problems when idling, rpms all over the place, car shaking and sputtering, etc. I got a tune up but my main concern was why it was doing this. The guy basically said they couldn't replicate the issue and said "everyone drives different" so maybe that's why. The issues weren't when I was driving it was when I was idling, you literally start the car and it does this. Fine whatever, I rarely drive my car. I brought it back a year later, now it's even worse and is stalling. The stalling was a new issue and not the main issue. They tell me I need a new oil separator. I don't know anything about cars but I know that was not the problem but I let them do it anyway for $200. What do I know?! They tell me to drive it for a few months and see if it still happens. It immediately happens. I live in kyle so by the time I was home it was obvious it was still happening. Took it to the dealership. My timing chain was stretch, needed a new tensioner, cam shaft, the works. It was very close to catastrophic engine failure. if they had listened to me about the issues maybe this place could have got the $3,000 I paid to have my car fixed. Instead they got $200 and no more of my business since they can't listen. read more

I had called telling them to inspect all my 4 tires because I saw that one of them had a frozen lug nut and the company I bought the tires from couldn't change my tires. If you guys record calls you can clearly hear me say to check all 4 wheels. I didn't have time so I told my dad to go drop off my car. Me feeling confident that they did their job and inspected all 4 wheels, to my surprise when the other company tried changing the tires, they found a frozen stud on another tire. I called Austin automotive back and the manager kept stating that my dad told them only to inspect 1 tire. First of all my dad doesn't even speak English and 2nd I talked to my dad and he said that they had someone translate but that the worker translating didn't even know how to speak fluent Spanish. I'm so upset that they did not do what I asked them to do. I now have to keep getting days off because I work 6 days a week and yall are closed on Sundays. Hopefully yall can hear the recorded conversations I had with them. Will not be coming back here. I wish they would have at least called me before they started doing the work if they couldn't communicate with my dad. read more

Had several repairs needed on my Honda Civic 2010. Service was fast, great communication, and fair pricing. I will be back.

It's rare to find auto repair shops that you can trust, Russell runs a great shop with complete transparency and honesty. I'll continue to use the shop for my auto repair needs. Highly recommended if you are in the area. read more

Austin's Automotive Specialists - Honda CRV rear brake package - all parts included for both sides, very affordable. - Auto Repair Near Me - Buda, Texas

Wish I could give a negative number of stars. Took my car in fou an oil change. They took my keys and ignored me for 2 HOURS. When asked how much longer I would need to wait - they said another hour. Cost for the oul change? $90+. During the 2 hour wait an employee was consistently telling EVERY customer that no matter what the issue was with their vehicle, it was ALWAYS MUCH WORSE and repairs would always be$2000 - $4000 to fix. Guess they are trying to recoup their losses from the fire! read more

Doug and his team are AMAZING!! I have brought my car here multiple times and will continue to come here! Only team I trust with my car! They are knowledgeable, quick and VERY helpful. From breaks, to state inspection and full service. 10/10 recommend this shop to all my friends and family. read more

I do not recommend giving business to this company especially if you are a Tesla owner. We went in for a car inspection and Russel the store manager was incredibly rude and unprofessional. read more

Amazing service, so friendly and fast! I went in there thinking I need a major repair done, they actually took a look and didn't think I needed it, even brought me in the garage to look for myself that I didn't need it. Saved me so much time and money, not sure how many others would have been so honest and helpful. I'll only be taking my car there from now on! read more

Nick and Russell are good guys who I trust. I didn't give them the best situation with a timeline, but they worked with me and keep me updated throughout. Fair, honest, and helpful. Thank you guys! read more

Awesome customer service. Had low tire pressure and they were extremely helpful. Was raining and cold and made sure my tires didn't have a problem other than lo tire pressure. read more

We always try to call ahead to see how busy they are and when would be a good time to come in for our inspections. Every time we go, we walk right in and get great cutomer service! They are really fast and knowledgeable and the Manager always takes great care of us! He also always asks us if there is any other services that he can help us with. It is never pushy! He just outlines the services that they can provide, checks us out and we are on our way! read more

My inspection was fast. Perhaps 20min. Friendly helpful guys.

Saved again with these guys. Not once but twice I had auto repairs needed to be done and I completely forgot about the plan maintenance package we did and both times they were covered under that maintenance plan. Saved us a lot of money, you guys are awesome! read more

I was hearing a dragging noise while I was driving. Austin Automotive had me drop off my car and they had the problem fixed in 20 minutes and didn't charge me because it was a simple fix. I appreciate thier quick service and I'll be going back. read more

DO NOT BRING YOUR CAR HERE FOR REPAIR... unless you like paying twice. Here is my story, 2 years ago they replaced my entire A/C in my car, we had after the initial fix we had to bring the car back 3 times as it still was not blowing cold after 2 compressors and a full a/c kit and 2000.00 dollars later, it was blowing, cool, but we were tired of dealing with them at the time. fast forward the clock 2 years. same car, the compressor goes out, we look through the warranty see its under warranty, and as much as we DID NOT want to bring the car back to them, we had to so they could honor the warranty. they held the car for 6 days, while they argued and fought with us over the warranty work. They did finally honor there warranty and again, replaced all the A/C components free of cost to us, after many calls to discuss a warranty, Russell continued to tell us we were not under warranty, or use loopholes in there warranty to get us to pay for the repair, even though our paperwork showed we were warranty based on the website we were directed to. 2 days after we got the car home, the car again is not blowing cold, we ended up taking it elsewhere, as we were simply tired of dealing with this company, where they told us the expansion valve was bad, mind you a part they said they replaced, and it was leaking from a fitting, on a system they just replaced. we had the other place go ahead and fix the car for 575.00.. Now the car is blowing 39 degrees, and is staying ice cold save your headaches go elsewhere, unless you like bringing your car back in for shoddy work, to fight with them to fix it. read more

Just a quick stop at Buda location to get vehicle state inspection. In and out within 30 minutes. Extremely courteous and prompt service!

I was in need of a serious alignment and Russell was very helpful in explaining how my tires were wearing and what I could do in the future to keep them in good condition. The service was great, they were very attentive, and I plan on returning for future services. read more

I went in to get my car inspected. The guys were very nice and respectful. We are new to the area and it feels good to find a great place to take our cars for regular maintenance, inspections or whatever needs our cars have! read more

From out of town passing through Austin around noon on a Saturday when we lost a brake line. Mobile mechanics were unavailable and my wife found Austin's Automotive Specialists in Buda about a mile from where we were. Called, and they said they would try to get us in, so we hobbled our way there --- very cautiously. Their lot was pretty full when we arrived, but they still managed to get us in and fixed up after only a few hours, and we were back on our way home. Very courteous, very knowledgeable, and very fair on the price. We went there because we were stuck and desperate, but if i'm ever around Austin and need help again, i'll call them first because now i trust them. read more

My car (manual transmission) was having issues on my way back to Buda and called these guys while on the highway! They said bring my car down. They checked what the issue was with the clutch and recommended a new clutch (car has 125k miles). Price was on the high side but they didnt push me to do it. They were ok if I took my car out and take it somewhere else (diagnostic charges still applies of course). Everyone I interacted with was nice, no douche selling, scaring tactic or anything like that. In the end, I got them to do the work and my car is back up and running :) read more

It takes so much to gain the trust of a customer when it comes to automotive services. Tom and his team do a great job. When I have taken my three vehicles in I get a fair price and get them back in the promised time. I have recommended this shop to my Sister and Mother-in-law and both have been very satisfied. I recommend this shop to everyone needing work on your car. I take my cars for everything from the simple oil change, inspections to the replacement of my catalytic converter. Come see Tom and tell them Julio sent you. read more

Tom is the manager here and this guy has a customer servants heart. On top of that he is a Military Veteran. This place employees good mechanics who like taking their skills at automotive service and repair and match it with customer care. The entire team works hard to get you fixed right the first time and get you down the road. I have yet to experience this team trying to Up sale some stuff you don't really need and neither has my wife. You may or may not find cheaper prices for an oil change or repair/ service, but if you do you run a big risk on the customer service and integrity being poor, at least in Buda and Kyle. And keep in mind that Factory Warranty work does not have to be performed by a dealership. read more

Austin's Automotive Specialists - Soda anyone? Comfy pleather chair anyone? Clean restroom too. - Auto Repair Near Me - Buda, Texas

The 2 stars are because the manager Tom was very friendly and because Dani did give me the option of paying $53 to test the fan motor instead of charging the full $98 diagnostics fee because we already pretty much knew what was wrong with my car. I will not come back to this place because I feel they were trying to rip me off. I only needed the AC condenser fan motor replaced, but they wanted me to replace the whole fan assembly and their cost for that part is $263. At Auto zone, the price for the whole assembly is only $97. The fan motor itself online is only $38 through Amazon. Auto zone price was around $65 I believe. The labor cost to replace the whole assembly was $148. My friend who is a mechanic was able to replace the fan motor in about 30 minutes so it seems they were likely charging me a lot for labor for such a quick job. I asked why they could not just quote me on replacing the fan motor. I was told it would be about the same cost, which doesn't make any sense since the fan motor is a lot cheaper than the whole fan assembly part. When I went to get my car after getting the quote online, I had to ask for a printout of their quote. Dani was hesitant to print it out for me, but she did. She probably did not want me to see their prices because anyone can look up the parts online and find out they are asking too much. read more

Russell and team are reliable and informative with the work they perform. Overall a well run shop and will be back.

very professional, repairs were explained to me before hand. no surprises. in and out and they kept me informed on the progress . I appreciate that. read more

I had a great experience here, after being told I need at least 800 a in repairs from another shop nearby I took it to them for a second opinion. I'm glad I did turns out it was an easier fix than I had been previously lead to believe. they had me in and out in just over an hour and for almost half the price. I will be telling everyone I know!! Thanks again. read more

Austin's Automotive Specialists - Auto Repair Near Me - Buda, Texas

It's so very rare to actually find an automotive repair or service shop these days that doesn't make you want to pull your hair out afterwards. I've used this place twice since moving back to Texas. I had my brakes changed out here and they quoted a fair price and that's what I ended up paying. NO hidden costs. The second, and most recent, time was after my wife's car broke. I was fairly sure she had a blown turbo, but due to my disabilities I'm unable to work with my hands long enough to effect a repair this intense. I had called the dealership and got a run around quote that ended up being 30 plus percent more than I paid. They did an excellent job of keeping us informed during the job and actually ended up coming in $200 under the initial quote! They also gave me a 10% military discount both times!! read more

Parts pricing was a bit steep but Eric did try to earn my business by lowering the prices twice for me. At the end of it I bought my own parts much cheaper and paid them for the labor to install new front and rear Bilstein 5100 shocks on my truck. They got me in and out in a few hours. read more

Want to share my experience with this shop in buda and their manager Russell Darnell is very sentimental about the customer service. I am truly pleased with how they handled the situation with my vehicle. Okay what happened was right after I had my fuel injection service completed - I was concerned about my vehicle that was sputtering and blowing black smoke outta of my muffler on middle of the highway where I had to pull over to the shoulder after I left the shop (not too far- maybe three miles or less) I called them immediately and explained the situation which they were more than willing to send someone to check it out and followed my vehicle back to the shop to make sure nothing was serious. Ended up it was a false alarm which it's normal to have smoke and sputtering occurring after 5 mins of drive time when the fuel injection service was done. Very good customer service with care of my vehicle being inspected throughly. read more