Honestly never paid such high prices for dry cleaning ! $34 for a dress and pants to just get dry cleaned no other service. I'm from Chicago and never paid that much. Was a convenient location but would not take my business there again , extremely overpriced read more

I recently went to Classic Cleaners in hopes of getting dirt removed from some sweatpants that wouldn't come out in the wash. When my pants came back, every mark from before was still there. I was expecting to at least have the marks lightened, but they remained exactly the same. I would not reccomend. read more

Nickel and dime you for everything. Have to use the coupon before dropping off. Poor customer service. Plenty of other options

My husband uses this Cleaners for drop off and pick up and has never been disappointed. Our son-in-law came into town and needed his dress whites cleaned and they had it ready in less than 24 hours. I just called for estimates for other work and the staff was very friendly and pleasant....After the wedding I called in to see about getting the dress cleaned (as well as the whites, again). I was told to wait on the dress for the July coupon! Whenever I stop in, I always am treated to good service and pleasant words. The cleaning is well done and prompt. read more

This is a love hate relationship. I recently moved to Carmel IN and was looking for a cleaners. I had a bit of highlighter on a white shirt and they were able to soak it overnight to get it out. I personally thought the staff were nice and helpful- However they charge an arm and a leg for their services. I was ok with this premium price at first because they give you coupons after every visit that can be used the next time you go in. HOWEVER, they have an extremely strict policy that they DID NOT make clear to me. The policy is that the coupons must be used when you drop off your items, not when you pick them up and pay for them. They didint allow me to get the discount that im accustom to so I will now be trying out different cleaners in Carmel. read more

Absolutely horrible. The older lady who usually works couldn't be more rude. Get ready for judgy looks if bring in something with vomit and you openly tell them so that they can clean it appropriately. And get ready to pay for spot removal even if they don't get a stain out. And get ready for them to be nice to returning customers dropping off bags of laundry behind you mid-transaction while they are being rude to your face. Never going back. I've given them too many second chances. read more

BE ADVISED... 3 items (1 unlined linen jacket, 1 pants, 1 silk sleeveless top): $24! Yeah, my clothes are clean, on time, and the employees are nice enough, but GOOD GRIEF! WAY TOO EXPENSIVE. The gal at the counter saw the look on my face ($24??? I was expecting about $15 for dry cleaning my 3 items...) and she explained that their minimum charge is $7/item. I told her that she won't be seeing me again. I appreciated the e-mail advising that my clothes were ready for pick up, but it wasn't worth $9 extra. read more

I read the other reviews and I have a different experience. I am a first time customer. I dropped off three winter coats and a dress. My white down coat had a red nail polish stain on the sleeve. This happened when I lived in UTAH. I took my coat in UTAH to three different cleaners who all told me there was nothing they could do. So when I took my coat in I pointed out the nail polish stain and said don't worry about it I know there is nothing you can do. When I picked up my white down coat SUPRISE the stain was gone. 5 stars to them. I wasn't expecting to see that. Let me tell you about an experience I had with a less expensive cleaners in CALIFORNIA. They charged $1.50 per item. A hard price to pass up you would think. I bought a $150. white pants suit for a cruise I wore once. Took it in for the $3. charge and they destroyed it. The repeated attempts to fix it and then having to go through the claims process wasn't worth $3. YOU GET WHAT YOU PAY FOR!!! Classic Cleaners in Carmel price tag showed the quality of work. WONDERFUL JOB CLASSIC CLEANERS CARMEL. read more

I would definitely have to say I am a fan of Classic Cleaners over some of its competitors. The staff are friendly and the business appears to be well-kept and organized. Some have mentioned the higher price, but to me it was not that bad. I will definitely pay a few dollars more for better services rendered. The price was by no means shocking to me like previous reviewers mentioned. Take a look at other cleaners in the area and when you realize your order is messed up, your business will be back here. In the end you get what you pay for, and this is a great place to have your dry cleaning done, worry-free! read more

I recently moved and with hesitation switched dry cleaners based on distance. The first time I used Classic Cleaners in the villages they came back with yellowing on the shoulder. I was advised by the staff it was starch and they would send them back. They came back better but with a slight tint. The second time (and last time!) I picked up 6 white shirts (5 from Brooks Brother less than a month old and 1 Nautica) and they were covered in yellow stains from the neck, collar, and shoulder. I spoke to the staff member at the counter and they advised they would rerun them and they would be back in four days. I went in and they were as before, stained and worthless. I spoke to the manage Eric Wollenhaupt and he first claimed it was a resin from aftershave, I explained I had used my previous dry cleans for 10 years with no issues, then advised it could be a default in the shirt. He told the clerk to give me paperwork showing all of the reasons it could happen. So it was everyones fault but Classic Cleaners. He refused to pay for the shirts on replace them. Of course it had to be the new shirts fault. Will never use again and will warn all of my friends, coworkers, and anyone else living in the village area! read more