we wanted to remodel from a traditional to a fun master bath. They have excellent design ideas that…read moremade our master bath look spacious and opened up the space. Their design team had excellent eye to details and patiently took our inputs to incorporate. The execution teams were punctual, good quality of work and reached out to us for consultation through the process so that we were on the same page. They also shared good resources to select all the material. We were very happy with the final output.

Excellent custom kitchen remodel. Very patient and thorough gathering our requirements and…read moreproviding line item breakdowns so we can pick and choose components. Work included countertops, sink/faucet, painting, new LED lighting and new flooring. Good price especially during COVID. Excellent results - love our "new" kitchen!

Great customer service! They are available to help at anytime during the sale, delivery,…read moreinstallation, and afterwards. We had a slight issue after the install, and the owner called us to straighten the situation out. He could not have been more professional and understanding! I have recommended them to 2 friends so far, and I will continue to do so!

We love our countertops! A huge thank you to Kamila and her team for making that happen. We were…read morevery picky and nervous to spend the money for a Quartz countertop so there were a lot of back & forths but Kamila was always there to answer our questions. She even set us up with suppliers to go see the pieces in person. (one actually came to meet us on a Saturday morning early). When the time came to install, the guys did a really good job. There were a few minor issues that she arranged to have repaired within a few days. That team was also amazing and did everything to make sure we were happy with the final results! We love the finished product and would recommend Legacy Countertops for sure!! Thank you Kamila and Team! Photos to come when we're finished with the cabinets...

My contact went on a long vacation which I don't have a problem with but her backup would not…read morereturn my call or my contractor's calls. The tile was delivered broken after taking a month to get here so they had to order more. The grout I'm not sure was ever ordered but was not there with the tile and it was ordered at the same time.

***SAVE YOUR MONEY AND GO SOMEWHERE THAT APPRECIATES YOUR BUSINESS***…read more Don't be captivated by the tile selection in this store. Yes, they do have beautiful options, but once they get your money you will be forgotten about and receive ZERO customer service. I was working on a kitchen remodel and the designers helped me to find some accent tile as well as trim pieces to match the statement tile I purchased from Floor & Décor. THAT'S WHEN MY GOOD EXPERIENCE ENDS! My tile did not arrive in the window of time I was given. I wasn't even notified. I called in to check the delivery status and low and behold, my tile had been received, but no one had cared enough to notify me. While picking up my tile I discover the wrong trim pieces were received. (If you're thinking this is no big deal, please read more reviews and you will see that this is a common error TinT has been making for years, yet they have done nothing to prevent it from happening. Also found out the same thing happened to my neighbor.) After days of calling and emailing the Store Manager, I finally received an email back from her stating my tile is estimated to be received in 9 days. You would think that I was in good hands now that I am dealing with the Store Manager, but you would be wrong. 9 days came and went and still no word from TinT. After waiting an additional 5 days I asked for an update and AGAIN my tile was sitting there, but NO ONE cared enough to notify me. I brought my dissatisfaction with their service to my designers attention and her response was "If we had sku numbers and tracking then that would be great, but we don't". Really?!? They caused me to delay my tile installer 3 times due to their continued carelessness and this is their response? To say I am disappointed would be an understatement. This is a high end store where customers are paying premium prices, so to receive this low level of customer service blows my mind. I spent ¼ of the price at Floor & Décor and received 1000% better service. PLEASE take your hard earned money to a store that values their customers!!!

We've had quite the renovation experience, but i will save you the details. One of the biggest…read moredecisions we had to make was for countertops. We needed them for the kitchen counter, a huge island, a buffet, a built in dresser, a powder room and the master bathroom. My wife wanted Quartz, so I sold a kidney through uncle Joey to pay for it, and we eventually decided to go with a full height kitchen backsplash as well. I called several places, pricing was similar, but when I spoke to Matt "it was like Sparks, down on E Street!" Matt was so friendly and inviting and wasn't pushy. He just said our remnant yard is open, come by anytime you want and take a look. So we did. I can't remember if I called him, before or after we went by. We went through the show room and looked at several different Quartz samples, prices varied so much. We finally chose a very reasonably priced quartz product that looked very nice for the entire kitchen area, and the buffet in the dining room. For the other pieces, that were going throughout the house, we chose those out of the remnant yard. The remnant yard holds lots of different types of stone, and they are discounted, so you can find some great deals. I also ended up having the entire master bathroom shower bench, niche surrounds and threshold cut out of Quartz. Sorry for all the detail. Matt is a great person. I found him very sincere, helpful and honest. He was with me through the entire process. We had a few issues along the way, and trust me, if you haven't renovated expect issues. They're going to happen, it's how you and the people you deal with take care of them. That's when I met Don, the owner of G&M. What can I say, I wanted to hate the guy, but he was so nice! There was a small accident, which I understand can happen when dealing with these very large and heavy pieces of stone, and Don without hesitation took care of the problem. I have to mention Glauco, the installer. This guy was great, his whole crew was great. Good luck! Once the house is cleaned up, I will try and update with some pictures.

We spent A LOT of money with this company for a lot of countertops on our new build. Lots of…read moreproblems with the install that were originally jointly caused by Granite & Marble Solutions and our builder, and the owner did the right thing at that time. Subsequently with seeing even more install issues that are solely on Granite & Marble Solutions, they are completely unresponsive and keep kicking the can down the road. Very bad customer service. Pretty clear that they just hope I will go away. It's been very disappointing to have spent the money we did and have all the install issues which permanently impact the quality and look of the stone. I've waited a long time to post a review hoping they would come to the table.

West Georgia Design Build did an awesome job on our kitchen and our 2 1/2 baths. Stacy was great…read moreon helping us decide what we wanted and in giving us different pricing options. These guys never blinked when we would come up with last minute changes which there were a few. We love our new kitchen and bathrooms!

I hired West Georgia Design Build to remodel at my residence. In the master shower the floor did…read morenot drain properly due to Dwight installation errors. On the third attempt, the floor now drains properly, but a large portion of the tile is now lighter than the initial tile that was not repaired. In addition, there are grout coloration inconsistencies on the master shower flooring. We had discussed with Dwight that we did not want to see a difference in installation if he repaired only half of the floor. The grout in the master shower niche was mixed incorrectly by hired help when Dwight left the worksite. It was applied with poor craftsmanship and overlaps individual tiles resulting in a sloppy finished product. In the guest bath remodel, the plumbing was not installed correctly. This resulted in water leaking on the exterior and interior of the wall upon our first use. The water ran down inside the wall to the lower level of the house. We had to discontinue use of this shower to prevent water damage until Dwight came out to repair the issue. They did not take caution when moving materials during the remodel resulting in damage to hardwood floors and two walls. Final clean-up was not satisfactory as they left unused materials in the yard, including small pieces of tile and chunks of hardened grout. Stacy never came out to review the final product and is currently refusing to come and make things right. We're very disappointed with the issues mentioned above. I wish I could report resolution, but cannot at this time.

This is the second time I've used them (or their sister company FD Remodeling)... they did such a…read moregreat job with two of our bathrooms that I got them to redo my kitchen. It's now more modern and has some more practical touches. We're really happy with the process and the result! Very friendly and are fantastic to work with. A+ from us!

I used Zeus for a laundry room / Kitchen overhaul and was very pleased with the result. I was…read moreextremely impressed by how attentive to detail the crew was and how quickly the jobs were done. I was particularly impressed by the tile work and paint job in the laundry room. I am very critical of paint jobs, and I was pleased that I didn't have to redo anything due to sloppiness. The kitchen cabinets were stock cabinets and were pretty much installed in a few days. Zeus was also accommodating to some last minute additions. All in all, I am very pleased and if we have anything else to do in the house, I'm calling them. I wish I had pictures, but we need to do some tidying up still before that happens.

I really love coming to this store. Tyler was so great. He had so many great options and was very…read moreknowledgeable about products. The customer service at this location is top notch. I will be coming back to this location specifically for Tyler's opinion. He is really great.

Shop at any other floor and decor. The employees at this…read morelocation are incredibly lazy. Trey Taylor the manager didn't bother coming out to speak to us just said to go back to a different store. Really disappointing considering I've been shopping here for my renovation projects.

Based on my experience, I wanted to make you all aware of…read moredetails of this entire disastrous project so that if I saved even one person from using this company, I did something good. But honestly, after the project was completed, I didn't even have the energy to detail it all. Please look elsewhere as once you sign on the dotted line they don't care about you or your wishes. All they care about is the payments.....and to top it all- their customer support is a absolute nightmare Avoid " Dove studio kitchen " at all costs.

Love Dove Studio. Fantastic and friendly showroom. Many…read morecabinet options. Dove has appliances and plumbing as well. Designers on staff for design ideas, plans to installation. Many options from traditional to modern. There open Monday through Friday till 5.