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Clarkson Eyecare

1.8 (10 reviews)
Open • 9:00 am - 6:00 pm
Updated 1 week ago

Services - Clarkson Eyecare

Eye exams

Eye testing and diagnosis

Eyewear fitting

1 More Service

Retinal imaging

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6 months ago

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2 years ago

Staff is extremely unhelpful and don't seem to understand basics of eyewear adjustments.

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7 years ago

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8 years ago

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12 years ago

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9 years ago

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8 years ago

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9 years ago

Dr. Hubbard and his staff make getting your eyes checked easy. They have a wide variety of options and take the time to help.

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10 years ago

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8 years ago

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Ask the Community - Clarkson Eyecare

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Clarkson Eyecare

Clarkson Eyecare

(32 reviews)

Thanks to all at Clarkson Eyecare who have provided our family with eye exams and contacts &…read moreglasses over the year. THANK YOU, Sandy, to the repairs today. At the dog park, our dog dropped his tennis ball... apparently on top of a bee... when I picked up the ball, the bee took a minute to get moving then flew straight at my eyebrow and stung me... I swatted hoping he wouldn't sting me and would instead love on... I failed and he stung and surely perished... ... in the process I knocked my glasses off; with the recent lack of rain, the ground was dry and hard and both lenses popped out... my frames are metal at the top and the clear lower halves, with fishing line or similar clear material holding the lenses in... those were broken. I visited Clarkson and Sandy quickly whisked herself away with my glasses and was soon back with them cleaned and repairs and with new nose clips and looking like new... then she fixed my primary pair... wow... unexpected to be so quick and so thoroughly restored THANK YOU, SANDY!!!

What happened to this company??? My entire family got our…read moreeye exams, eyeglasses and contact lenses for over twenty years at the Ellisville location. However, now it is a circus/clown show filled with laziness, incompetence, and unprofessionalism. I even tried another location a while ago and it was even worse. What's wrong? -Poor customer service -Poor or no training of employees -Lazy scheduling practices -No looking at your own customer files -Unprofessional reception staff I'm done with Clarkson for good.

West County Eyecare

West County Eyecare

(10 reviews)

$

We've been patients for decades and Dr. Haring is one of the finest folks I know. But since the…read morepractice no longer belongs to him, his spirit of caring community and customer service is being slowly sucked out of the place. I will always come to him for my eye care, but my recent experience buying glasses was very disappointing. I was picking up my $1500 glasses and saw that they are offering a 40% discount on new glasses! I asked to have that applied to my $950 copay and they refused. Why? Because I used my insurance. Does it say that anywhere on the discount flyer? Nope. Not a whisper. It was very disappointing. Not because I didn't get the discount, but because I left there feeling incredibly disrespected and cheated. My hub and I will always see Doc for our eye care but they will never sell either of us another pair of glasses. 3/31/25: The utterly unresponsive response attached to this review actually makes it WORSE. No organization that "strives for 5-star" service acts like this. Now I've been disrespected AND dismissed. Learn from this, John D. If you aren't going to do something about your customers' complaints, don't be dismissive. Just say nothing.

My 3 kids and I have been patients here for several years and my husband recently became a patient…read moreas well. Today, I had a scheduled appt with my 15 year old daughter. We have always declined the optimap pictures, which is a little box you check on the paperwork. It has always said on the form, that if you decline the pictures, you will have your eyes dilated. ( Except during covid, they said it was required, so we all did the pictures at that visit.). The appt after that, we declined them and I asked Dr. Haring if my kids and I needed to do the dilation part of the exam, because the appt had wrapped up and it hadn't happened yet, but he said no, it's not necessary. Ever since, at each appt, we've done the same thing and we have never once been offered to dilate our eyes. I assumed they knew what they were doing and never questioned anything. At today's visit, the office manager tells me they have notes they've been keeping on me that I have refused dilation at every visit, which has absolutely never happened. I've never been to an appointment here without my kids having appointments as well. 18, 15 and 11. They have never been offered to have their eyes dilated either, nor have they ever witnessed me telling any staff member that I refuse having our eyes dilated. She started speaking to me as if I was some problematic patient, when we have been patients for years with no issues. Today they said insurance has changed and it's required to do one or the other, but that I cannot drive if I chose dilation. I was not sure what to do at that point. I didn't mind getting dilated today, I just was not sure about driving arrangements. I was also in complete shock that the office manager told me they have been keeping notes on me refusing dilation, something that I've never even been offered. In fact, was told it was not necessary at my second visit. I tried to figure out what was going on, but she refused to hear me out. The office manager was rude with me, telling me to chose or reschedule for January. Her tone and attitude towards me was completely unwarranted. She could not be bothered to try to remedy the situation. It's the most awful feeling being told you've done something that is completely false and having the office manager so unwilling to even hear what I was saying. She handled the situation so poorly. I chose to leave with my daughter without rescheduling. I prefer to find another office that does not keep false notes about patients and then treat them so terribly when they are surprised to hear that that's what's been happening. Why would they continue to see us, as patients, for so many years, if we refused something they required? Probably because it never happened, I've never refused anything. Why would anyone go to an eye doctor and not want the proper care? I don't even need contacts or glasses. I go to make sure my eyes are healthy. So unbelievably disappointed with how I was treated. Now that I am home, I wish desperately, I would have asked her "what in the world did I do for you to treat me this way?". Essentially calling me, a patient, a liar and not allowing the person she's made all these false notes about to try to figure out what in the world happened. I cannot describe the absolute disheartening feeling this woman left me and my daughter with. This family of 5 will find Eyecare elsewhere.

Clarkson Eyecare - opticians - Updated May 2026

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