Thanks to all at Clarkson Eyecare who have provided our family with eye exams and contacts & glasses over the year. THANK YOU, Sandy, to the repairs today. At the dog park, our dog dropped his tennis ball... apparently on top of a bee... when I picked up the ball, the bee took a minute to get moving then flew straight at my eyebrow and stung me... I swatted hoping he wouldn't sting me and would instead love on... I failed and he stung and surely perished... ... in the process I knocked my glasses off; with the recent lack of rain, the ground was dry and hard and both lenses popped out... my frames are metal at the top and the clear lower halves, with fishing line or similar clear material holding the lenses in... those were broken. I visited Clarkson and Sandy quickly whisked herself away with my glasses and was soon back with them cleaned and repairs and with new nose clips and looking like new... then she fixed my primary pair... wow... unexpected to be so quick and so thoroughly restored THANK YOU, SANDY!!! read more

What happened to this company??? My entire family got our eye exams, eyeglasses and contact lenses for over twenty years at the Ellisville location. However, now it is a circus/clown show filled with laziness, incompetence, and unprofessionalism. I even tried another location a while ago and it was even worse. What's wrong? -Poor customer service -Poor or no training of employees -Lazy scheduling practices -No looking at your own customer files -Unprofessional reception staff I'm done with Clarkson for good. read more

Wow. I came to this office because I had blurry vision in one eye that occurred over a period of 2 months 1 year after having a lens replacement due to a cataract. It is known that the lens capsule has a 50% chance of developing a cataract after such surgery and certainly should have been flagged. I was told there was some evidence but the Dr proceeded to fit me with glasses anyway. After paying ~$250 for my glasses with insurance! I get them a few weeks later and they were useless ( my very blurry vision still remained, despite the new prescription) because cataracts can change quickly. I objected to having to pay anything for the misdiagnosis and what appeared to be centered around getting me wearing new glasses, rather than the proper treatment, a capsulotomy. They insisted that I pay a restocking fee of $40, even after paying for insurance and getting an improper diagnosis and treatment. While I expressed my frustration the team and office manager made me feel like I was being unreasonable. Finally they gave me all my money back but it should have never gotten to this. Today, I got the proper treatment, on my own initiative, a capsulotomy, and my vision has 100% returned without glasses!! Clarkson Eyecare should own it when it makes a mistake, they should listen to the customer, try not to make a customer get eye glasses when it's not best practice or to meet some unit target. I will find another office for my eyecare read more

Doctor was fine, I ordered contact lenses and never received them. When I call the office, message goes to a full mailbox. When I talk to a human they say, "system says rd pieced, sorry". No call backs, zero help. Refund my money or provide my contacts. read more

I had not issues with the doctor or check up. However, my issue is that they do not inform you of the additional cost for tests and they just do it, so you had to pay for it at the end. Inform your patients. read more

I brought my two children here for an eye exam after one had a failed vision exam at school. The exams were extremely rushed and I was quickly ushered off to pay without much explanation of anything at all. I ended up having to pay out of pocket to take them somewhere else where the one who failed the vision exam at school was told she needed glasses. After this, they have auto called me on repeat, trying to get me to schedule another appointment, despite me asking them to take me off their list and blocking several numbers coming from them. read more

I had a horrible experience at nearby location earlier in the day where I just walked out. Ellisville staff was friendly, knowledgeable and got me in and glasses adjusted quickly. read more

I really appreciated the optician that took her time with me. She was very professional and kind. I also appreciate the unrushed and caring atmosphere in general. As always, Dr. Lojka answered all my questions. He's always made me feel comfortable. read more

Dr. Lojka is always complete and efficient with his exams. He seeks the best solution for my as a patient and not as a revenue stream. Dr. Lojka is the main reason I remain loyal to the Clarksoneyecare company. read more

Clarkson Eyecare had gradually declined to the point of being awful. The staff will stare right through a customer. They're indifferent and do t seem to give a darn. The selection of frames is terrible. read more

My daughter needed replacement contacts before leaving for Europe in 2 days. Clarkson Eyecare Ellisville made the arrangements to have the contacts delivered to our home the next day. Thanks to the front office staff who took care of this last minute order so that my daughter will have enough contacts for her extended trip overseas! read more

Dr. Loijka is very knowledge and personable. He does a great job of explaining things for understanding. The assistants at the front desk are very nice! read more

Really? Clarkson makes me a new pair of glasses and when I look up at the night sky, I see three moons instead of one? Clarkson then tells me that the eyeglasses are fine...my nose is the problem. I had to go back SIX times, most of these times they try to re-fit the glasses on my nose. FINALLY, they admit that my nose is fine and the eyeglasses are the problem. The glasses were re-ground, and they are OK now. Not great, just OK. I do not want to go back to Clarkson six more times... read more

Great, wonderfully personable and professional staff. I tried LensCrafters at the mall, and while C.E. is more expensive, it's TOTALLY worth the money. Lenscrafters tried to tell me the rimless glasses I replaced three times were fracturing at the screwholes was because my prescription wasn't strong (thick) enough. Funny... I've had ZERO problems with the same type of glasses - purchased from Clarkson Eyecare; I've had them for two years with NO problems. read more

I called Clarkson Eyecare for an urgent/emergent eye condition. All staff was helping other callers so I left a message as instructed expecting a timely return call/. That was on Thursday at 0900. I received my return call Saturday at 1210. Don't expect a return call in a "timely" manner. No excuse for a 2 day delay knowing the condition of the cornea was a concern. Save your vision. Call someone else! read more

Clarkson Eyecare is great but I come there for Dr Klinger. She is a valuable asset to your business. read more

Great experience so far. Loved Dr. Klinger. Checked in and filled out my paperwork, had a very thorough exam, picked out my glasses and ordered them....all in just about an hour. read more

Great group! I Had to stay in my car cause my dog was with me. They brought my glasses out to me. Now that's what I call service! Thank you

Quick appointment time. Very professional staff. Willing to spend extra time needed for instruction. Friendly and knowledgeable employees. Excellent selection of frames. read more

Dr Klinger is the best, she is thorough, professional and friendly. She is truly an asset to this office.

Customer service is so bad. Been waiting 17 minutes with 5 different employees walking past me but not one stopped to see if I was being helped yet. In retail, you always check to see if someone is being helped. read more

Friendly staff at this Clarkson. The doctor is always professional. They do a great job helping me find a new pair of glasses. I am very picky about how my glasses fit and the people here are patient with me. read more

Quality service. State of the art equipment. Qualified optometrists. Not cheap, but you get what you pay for in terms of service. Great selection of frames. read more

The service at Clarkson is always excellent. I love the doctors as well, the Issue is with my glasses. I have really had trouble seeing out of my last two pair. I began to believe it was just impossible to correct my vision due to my dry eye. Then I found the glasses I was prescribed 2 years ago and I can see again. So now I only wear them. Still a bit blurry at a distance but much better than my newer glasses. read more

Ellisville Clarkson Eyecare (off of Clarkson Rd) is awesome! Dr Lojka is the best! He is honest, on time, professional and very understanding of old people (ha). We've been going to CE for over 10 years. Staff are always friendly and very helpful. read more

Clarkson Eyecare professionals are always excellent, knowledgeable and friendly. Dr. Lojka is outstanding, the best optometrist I have ever had. His diagnoses have always been accurate, and he takes time to explain complex information in easily understood terms. read more

BEWARE!!! I bought my daughters glasses from Clarkson Eyecare. The frame broke due to a defect and they replaced them but they broke again due to the same defect and I'm now being told that because they weren't broken when I left the store that it's my problem. No it's your problem for selling defective merchandise. Save your money and go somewhere that will stand behind what they sell. And calling corporate will get you nowhere but a lot of aggravation. read more

Brand new office remodel. Very clean and very nice. The staff is very helpful and tended to what I needed.

They have a well-run office with a kind staff. I met the new doctor, Jennifer. I really liked her. Pricey but they had exactly the frames I had in mind. read more

I have been going to this location for over 10 years. The Staff and Doctors are polite and courteous always welcoming and smiling when they greet you. Something you don't see much anymore. They take good care of your eye health. And have a nice retail shop for Frames to go with your Lens prescription. Love shopping for Eye glasses and Sun glasses!! read more

I walked in with my teenage son to buy a new pair of glasses last Thursday afternoon, since an earpiece on his current pair had broken that morning. This would have been the third pair I bought for him at this location. I told the woman at the desk we are here to buy new glasses and that we could use the same prescription on file from August, 2012, and why we could use the same prescription is because I had just taken him to see his eye specialist at Cardinal Glennon who confirmed no changes to the current prescription. She promptly told us that in order to buy new glasses we had to physically bring in a written, signed prescription from his doctor. I told her we didn't have one and that his prescription is less than a year old and we were given the okay to re-use it, but she just sat there and refused us service and repeated that she needs a written prescription. No offer to look at his file, or call or fax his doc at Cardinal Glennon. So we walked out, no apology, no effort on her part. I came with cash and excellent vision insurance through my employer. I sat in the car and called Wildwood Vision, and Dr. Kim promptly offered to fax Cardinal Glennon and obtain the prescription--no problem. We drove straight there and for the specialized lenses he needs (to tackle strabismus, astigmatism and high myopia), the price was less than Clarkson for similar frames and poly carbon lenses with Transitions. By the way, this was a second chance I gave Clarkson. The glasses we bought last year were not made correctly--he could not see out of them at all--it took 2 extra visits to get them made correctly--and then they had the gall to charge an extra $25 re-filling fee for the correct pair after admitting their techs did not make them correctly. read more