Great shoes selection. Try again soon. I plan to go back soon. Nice values. I suggest for any serious shoe purchase.

Rebecca was such and amazing associate! We almost walked out with 4 pairs of shoes! We've been to 4 stores in the outlet and all the ladies here have been super friendly and helpful. Love Clark's and for the customer service and deals can't beat it. I recommend this location to anyone! Did we get lucky today? I think we did. Thanks again Rebecca for the awesome service! read more

Everything went great. The manager at this location is so great at her job. She was able to help me over and over. I so appreciate her professionalism read more

I was wandering (not wondering) around the Petaluma Outlets and stumbled upon this place! Want a great shoe store, with someone who actually HELPS you? THIS IS IT!!! If you're not in to the Nike status symbol, or Adidas, etc., this store is for you!! They have great quality shoes, and they're a bit pricey for being part of an "outlet" mall, but so worth it! David was very helpful, he signed me up for a contest to win a one hundred dollar gift certificate, as well as their email list which earned me a discount, plus they had a buy one get one half off sale going yesterday. Very good customer service, and as most stores at the Petaluma Outlets, it was very hot and stuffy inside. Thankfully, David had the door open so there was a tad of fresh air flowing through. read more

Clarks Outlet - Shoe Stores Near Me - Petaluma, California

I love Clark's shoes and I really enjoy this store but not today. I went in on Sunday 10/30 just before lunch and there was one sales person and 2 other customers besides me. As I was leaving I asked a question and wow was she grumpy. I am sorry your staff called in sick but I did not need to hear that - I was pleasant and I even helped you with the door. Please relax and learn to be courteous and if you don't like your job QUIT - it's simple. read more

I've never own a pair of clarks. I've always considered the style for a mature client. I was walking around and pulled towardds their big sale sign. Luckily for them, i needed a pair of weatherproof hiking boots for the next day. I found the pair i needed and asked LeeAnn if she could order it for me and she told me it would be from the warehouse with free shipping! I was so happy! I bought 2 pairs of hiking boots, not only because of the sale, but LeeAnn was so helpful and so nice, that i decided to make the leap. Ariana helped ring me up, and place my order. I was holding back the line.....i was one of those customers....but they got another person to ring too. Ariana was super nice, and helped me quickly to finishh checking out. Luckily for me i left happily with 2 pair of weatherproof boots that ive been meaning to get for 5 years! This store has definitely changed my perpective of their style. They also sell stylish heels and flats and they come with a bonus that theyre super comfy! read more

Well, this is my second review. A couple of weeks ago I went into Clarks to let Nicole (store manager) know she could throw away my request for the Plaza Float boots. I was sure,at this point, they weren't coming in. She agreed but, showed me a short cowboy boot in beeswax that might work for me. She told me the beeswax was better for ranch and riding because they have a sort of beat up look about them but, you could always wear them dressed up as well and contined to show me shoe care especially for the beeswax. I just had to write another review because I have never had this kind of service here at Clarks. Not only is she professional and knowledgeable but, she remembered what I wanted the boots for. Riding my horse. She sold me and I am so happy again that you found her. I'll be back and thank you! read more

This place is awesome always has great selection.it's the only place I ever buy my shoes that I use for work. The last time I went in there this lady greeted me I believe she was around my age (25) and she was not only super sweet but super helpful she told me she had only been working there for three weeks. But her product knowledge was extremely impressive I spent literally an hour there because I am super picky and I just couldn't make my mind up and I really didn't want to buy a third pair because I was already buying two pairs so she help me make up my mind she help me decide what size to go with because it was the first time I've ever purchased boots for work. She help me order them because they didn't have my size!! I believe her name was Brenda or brenna. She needs a raise I don't know how much she's getting paid but all I know is she needs a raise. lol. read more

Wasn't looking for anything specific but they were having an amazing sale. Mariela locates FOUR pairs of shoes that were on sale for me by calling other stores. In my experience, most sales person won't even take the time since it is often a very slim chance of finding the size needed. Marisela didn't seem put off by the challenge. Very much appreciated her service. read more

STAY AWAY. I was actually told I couldn't shop in this store because my stroller was too big. I have a compact double stroller and was told that it was too large for the store. At the time I had brought the stroller into the store successfully, and it was not blocking any isles. I was prepared to buy at least one pair of shoes there but upon being told that I would have to leave my stroller outside Ieft. I was shopping alone with my 2 kids...I couldn't leave them outside the store and to be asked to leave my children outside a store was ridiculous. I don't care how great or cheap the shoes are the customer service was awful to say the least. read more

Great deals here at the outlets on Clarks shoes. They are very comfortable for a relaxed semi dressy shoe. Some can get a bit pricey. But you it's what you are paying for. The name and the build. They are known for the men's dress shoe. They have a great return policy of 90 days with the receipt and as long as the shoe is not worn outside. The people who work there are very nice. Take the time to work with you to make sure you are happy. read more

I was set to buy some Clark's today but could not come in because the lady at the front said I had a rental stroller and they are not allowed. Funny because all other stores were fine with it and their aisles we're much more narrow. Definitely not family friendly!!! read more

I have shopped here the past and the prices were fair for an outlet mall. However I shopped there yesterday and thought the prices had gone up and indeed they had. Today I found the same shoes on sale at Macy's and I also saw some similar items at DSW that were cheaper. read more