I've been a customer at the Santa Rosa fleet feet and have been buying my running shoes at FFSR…read more since 2003. They've helped me get ready for more than a dozen marathons and other races. This is not just a retail store, this is a place where active people can come to be a part of a community. I recently visited the store because I needed to be fit for a new running shoes as the brand I had been using discontinued my shoe model. As a long time marathon runner, I know that value of having the proper shoe for my gait body mechanics. The store offers a state of the art analysis to scan your foot anatomy as well as record your stride / foot strike to see what type of shoe you may need. The process takes about 30 minutes as the next step includes trying out the shoes which are designed for your specific needs ( neutral/ stability etc). This level of service is complementary; no purchase necessary. In addition to their gear, the store also offers a variety of training programs to support novice and experienced runners/walkers. Many participants became longtime friends. If you're looking to get started with a walk or run program or just need some new gear, this is a great option.

Stores like this shows why brick & mortar shops go out of business and people shop online instead!…read moreI would rather order ten pairs of shoes online, try them in the comfort of my own home and return the ones that didn't work out than to step foot in Fleet Feet again. The moment I entered, no one greeted me (though, subsequent customers all got a warm "Welcome In"). I waited in line at the cash register while a customer was being checked out with employee #1. Customer left and employee #1 says there are 2 customers in front of me. So I walk around and check out their shoes. I was referred to Fleet Feet from my podiatrist who recommended I come in for Oofos. I do not like to wear socks (unless going hiking, I wear socks with my Altras) and just wanted a pair of slip on shoes for everyday wear. I saw Oofos had a pair of slip on shoes and thought I would try those on so I waited. I watched 3 customers come in and they were all greeted with a "Welcome In". I watched Employee #1 help a customer in front of me and employee #2 help the second customer in front of me. Employee #3 was finally done and walks up to me and tells me "My shift is over, employee #1 or 2 will help me when they are done". I waited for 30 minutes, had to renew my parking too! It wasn't just the wait, I dont mind waiting for good customer service. At around the 30 minute mark, employee #1 who was still with his customer, walks over and asks how he can help me. I felt like he was just trying to push me out at this point. Why are you NOT giving me individual attention as you are with your current customer? I told him I have bunion pain and looking for an everyday slip on shoe. He did not suggest any items to help with my bunion pain. He did not even acknowledge my bunion pain. I mentioned I dont like wearing shoes with laces and noticed the Oofos had a pair of slip on shoes I can try. He told me to go to Beck shoes instead. I asked if I can try on the Oofos slip on shoes. He said they are limited sizes (I found out after, because that style was discontinued) and grabbed me a pair of 7.5. I tried it on anyways but it did not fit because I am a size 8. I put the shoes back, walked out the shop and will never be back again. May I suggest that Fleet Feet operate on an APPOINTMENT ONLY basis given the individualize one-on-one service that can take up to 45mins-1 hour. They have a foot scan and that can take up to 10 minutes to scan, interpret the data and explain findings to their customers. I was not offered the scan either so I will not be back!

The service at Boot Barn has gotten considerably better over the years, they have a really good…read moreselection of boots & boot manufacturers, for women, children and men, with additional sizes available online which can be shipped either to your home or to the store, to be tried on and approved before final purchase. The prices are very competitive with other boot outlets. The clothing options are trendy and somewhat higher than I like to spend, but the clearance sales are decent. There is a nice selection of belts and good quality western hats as well. I have a lot of boots and most of them have been bought at Boot Barn.

Julian was of great service to my husband in replacing is leaking leather cowboy boots with skid…read moreresistant awesome boots for his birthday! He surprised us with a birthday discount! We highly recommend the quality, service, and value offered here.

I understand what DSW is so based on that they get 4 stars…read more DSW is a shoe store that has their entire inventory out which creates a self help situation for the shopper. You know right away if the shoe on display has your size by looking down at the inventory stacked below. You won't find the latest greatest models of shoes but you will find something for your feet. Manage expectations. You aren't shopping at Nordstrom or even Neiman Marcus designer shoe parlours. I bought New Balance for my sweet mother in law. Then I bought a pair for my loving husband. They both LOVE their new shoes, the fit, and how it makes their bodies feel. I'm delighted that I have made straightforward no fuss purchases at a great price to persuade both of them to exclusively buy footwear that fits well from day 1 while supporting your body. I knocked off a star because while I do understand their great prices are due to self service and not stocking the latest style. I wanted the latest style New Balance like mine from Nordstrom. I was too lazy to drive to Nordstrom Corte Madera when I also wanted to take my MIL clothes shopping at the lovely Vintage Mall. They have different inventory online vs in person at this location so do check there as well. Lots of parking, easy try on and purchase, friendly staff, easy return/exchange. Get you a pair of shoes that make your body feel good.

This is a busy location, so it is understandable the staff is usually preoccupied. Most of them are…read moregreat despite this. They try to help as they can even they are bogged down by a line full of customers. However, Hannah..... is the epitome of bad customer service. I get there is a lot of people there, but if you can't even put on a professional attitude while at work maybe don't work with customers. As I said they are busy, I came up and she made a line full of customers wait because she was gossiping to a co-worker. Finally the manager asked her to jump on a register and she did. I swear snails move faster and once the manager left, she tried to continue her gossiping over the registers and in between instructions for the customer. I had questions, but forget it, maybe it's best to find another place to get my shoes. This wasn't worth my time. The selection is pretty broad and easy to find something you need no matter the occasion. And they have great brands that are well worth it. The price is usually pretty reasonable and they have a great clearance section.

I walked in, looking for s specific item. Had to check all the racks to see if they had in stock…read more Found a different color of the garment I wanted; took to dressing room to try on. There were at keast two clerks working, abd neither of them even acknowledged that zi was there! Zero help, zero greeting. Wow.

Cool to see a Vuori in NorCal and very good to see Montgomery Village modernizing…read more The staff is incredibly helpful and attentive. They're sporting the clothes so it's nice to see them on various bodies. No issues on the clothes and the store is pristine. If you're familiar with the brand and clothes there are no surprises. Though high prices for this brand are the norm, rating does not reflect that (again, normal for this brand). Rating is due to lack of inventory. Larger sizes are not as common place - needed for those with curves :). Also, wish there was a larger sale rack. There was MAYBE 25 items on sale. It's good to go in the store to feel the material and try on what they have. Recommend buying online for more inventory and sales.

Talbots is like a constant star. Every time I visited, the store has been beautifully stocked, The…read moreinventory had at least three seasons going. All sizes were decently represented. There were styles to suit many people there were colors for more than one complexion. The Talbott style does lean towards the practical and the casual. You don't hear me objecting. When I popped in today, it was clearly the holiday season in there. The sales weren't quite as impressive as the ones I saw on my first trip, but this is clearly the lead into the holiday frenzy and things will be changing rapidly. My doctor just informed me she's making a change to my medication's. Therefore, I will be losing weight again involuntarily. While I may be actively looking, I won't be buying anything until my weight settles down. I believe that will be sometime after the new year so I'll have to check again. But it sure is encouraging to pop into Talbots. Here's a store with clothing I feel comfortable wearing and I think I can rely on them to offer me selection and excellent price when I need it. If Talbots and Talbots outlet seem to have separate webpages and emails. If you are interested in announcements from the outlets specifically look for the Talbots outlet webpage and sign up there.

Sizes. Colors and styles Best service across the board!…read moreLooking forward to purchases!

This is the first time I've been inside this cute boutique. Last time I came by the shop was…read moreclosed, so I was sad because I really wanted to go inside. I think that was maybe the fall or late in the summer. This particular day I was able to enter I was surprised to find out the shop goes all the way back and was bigger than most of the other stores. I've been to in downtown Petaluma. the only thing I didn't like was the lack of color which I'm sure is a trend for fall or the winter season. Lol everything was all beige, white and a weird tan color, which is too close to my own skin color and honestly washes me out. I was surprised to see the only thing that did have color were all on the sales rack and in larger sizes or very petite/small sizes and each $20 apiece. Lol. I really like the environment, and every employee greeted me as I walked in, so I felt welcomed, but I didn't really see anything I would wear without altering or dying a different color. I guess I will have to go back in the spring when they get some new colors. But I did like the whole set up of the store very easy to walk through and I really like their display table with the jewelry And individual stones you could buy.

Great staff! Always a pleasure to stop in and pick up a new…read morepiece for fun ~ the black & gold shoulder strap purse helped this look pop

Located in the back corner of the plaza, plenty of clothing with good deals. The plaza however is a…read morebit dead and empty.

I have never been to this particular Nike store before, but I did so happen to find a pretty good…read morekid section since I wear a boys/youth five size tennis shoe! I really miss shopping at kids footlocker, but the discount wall on the back is always helpful! This particular day I was able to find these Air Force ones for about $70 With their extra discount since it's on the back wall. My boyfriend also found some basketball shoes on sale and we were on our way! They also have a few or select shoes in the front off to the left of their cash register and I guess those are the last in stock so they keep those sales racks off to the side. They were some really cool high top Air Force ones there but they were only on sale for 120 in the youth size that's still a bit pricey for my teacher budget. Lol but these ones I liked so I bought these.

Shout out to the Jess!! I'm currently experiencing my first pregnancy, she made my experience 10x…read morebetter. I was looking for a specific diaper bag and she ensured one was saved and shipped to me right away. Thank you so much Jess and I hope you see this personally

Let me say that I'm soo happy I had shopped @ Kate Spade in Petaluma Outlets! :)) I had the best…read morecustomer service from Morgan and Ariana!! :)) Big great shout out to Kiara for being pleasant on the phone when I had called back to ask a question! :)) I love Kate Spade products coz of the variety of beautiful purses..the shoes especially which I bought two of for my besties as birthday gifts! :)) The prices are phenomenal and can't beat the additional 20% off sale..a great value overall! :)) So I hope the GM Samantha Selmann to please give these three awesome ladies for a great job well done! I'm definitely driving back here from San Francisco and shop for more stuff especially since the holidays are approaching! Thank you again Morgan and Ariana for giving me a warm welcome smile as I came in your wonderful store! ;))