***CORTLAND NEW YORK Everything about this hotel was great!!…read moreThe staff is so friendly and thorough. The room was really clean. The breakfast options were fresh and there were several choices! The cleaning staff was really nice and always willing to help out. (Extended stay) ...even the grounds keeper showed great pride in his work! I'd recommend two thumbs up if you're looking for a clean friendly place to stay.

Close to I-90. Beds were comfortable. Room was clean. Bathroom was cramped but adequate for a…read morenight. Shampoo, conditioner etc were mounted to the wall inside the shower. Room had a mini fridge and microwave. No usb plugs so be sure to bring your own power cubes to plug in devices. Room was overall quiet but we had rowdy teenagers next door that no amount of walls could have blocked the sound. Light came in through the curtains but that's pretty normal when room faces a lighted parking lot. Nice little indoor pool that was just big enough. Pool towels available in the room with the pool. Pool was 3 - 4 feet deep. Workout room had usual equipment and also a filtered water bubbler. Plentiful breakfast with lots of options from scrambled eggs and sausage, hard boiled eggs, yogurt, cereals, waffles, bagels, etc. Had allergy friendly items like soy milk, oatmeal, udi gluten free muffins, etc. Nice topping area for yogurts or oatmeal including walnuts, granola, dried apricots, chocolate chips, raisins, etc. these details took normal hotel breakfast to the next level. Plenty of seating for breakfast but came crowded and congested the later the hour. Staff was friendly and helpful - especially the woman working her tail off making sure all breakfast items were hot and fresh. Coffee, tea and hot chocolate available in the lobby. Ice maker right by the lobby. We would definitely stay again.

We had an unbelievable experience at the Inn. My daughter and her bridesmaids stayed there…read moretogether the night before and after her wedding. The space was perfect for the girls to be comfortable and we took amazing photos there in the morning before her wedding. Maureen, the owner, was so accommodating and readily available to answer questions and offer suggestions . We even hosted a small gathering on the porch after the rehearsal which was the perfect space. I would highly recommend the inn whether you are looking for a uniquely beautiful setting for a small group or looking for a romantic location for a stay in the Finger Lakes.

Had an amazing stay here!! The inn is clean, beautiful and close to town. The food was amazing and…read morethe owners could not have been nicer. We stayed during covid and everything was done perfectly in terms of covid guidelines. Perfect upstate getaway!

The view of the lake is wonderful once you look past the cobwebs all over the windows. The tub…read morestopper was rusted and the water drained out slowly. Had to take our breakfast up to our room from the restaurant in the hotel because it was freezing in there.

It looks and feels like a hotel that was taken over and they havent put any money back into it…read more Sheets had hair, stains on the comforter, blood stains on the sheets. Was given new sheets also with hair inside it, was told Housekeeping wasnt available. Stains on the walls in the bathroom, stains inside the shower, rusted old containers hold shampoo, conditioner and soap. Hair on the floor in the bathroom. "lakeview room" was a front facing to the lake room, small really dirty window you couldnt open. Water bottle filler downstairs, i went to use it, got close it had white splash marks all over it, and water was undrinkable. Furniture is chipped in the rooms, or has tear marks on it. Dont stay here. I always stay at an airbnb and my friend insisted on staying here and it was the WORST.

This is a lovely place to base your wine tasting trip. Really homely comfortable rooms. Comfortable…read morebeds, deep, deep old fashioned bath where I soaked for ages. They leave a note on the front door so when you arrive, there's no red tape. The owners don't bother ever. Breakfast in the room or on the porch in good weather. Short drive into town. I have 2 minor gripes of which one can remedied by taking a kettle and some coffee and tea. The other is a really small TV screen which is quite difficult to watch but I suppose you're not going to watch TV. All in all, an easy five stars. Thanks for your hospitality, guys. We'll be back. NB. Only 3 rooms so book early.

What a gem of a place! So beautiful and interesting, and in a great location. The room we stayed in…read morewas super comfortable, and breakfast on the porch with a lake view was absolutely lovely. The owners love what they do, and they are very good at it too.

This restaurant is a real mixed bag, but overall, it provided more positive experiences than not…read more The bar tender that served us on our first night staying here was very friendly, however, the bar was out of several ingredients listed on the cocktail menu for a drink or two that my husband wanted. The servers were friendly overall but because they appeared to be short staffed over our visit, they were running around which felt a bit chaotic. The wait times for food even with advance reservations were rough. The Arancini, breakfast sandwich and dinner burger were just okay. The breakfast burger tasted much better and the avocado toast was packed with delicious flavors (I ordered it several times). Their brunch buffet offerings were definitely lacking, so I'd pass on it if you're on the fence. And as you can tell, the grounds here and views were picture perfect! We loved the live music offerings as well!

A beautiful bat and tiny restaurant. Ate in the library a little cramped but beautiful. Nye dinner…read moreselections were delicious except thee lava cake which was a hard cake without lava. The servers were fantastic especially bar service. An experience for a special occasion the prices are very high for the area wine $17 per glass.

Really want to give this place the benefit of the doubt with a rating of 4/5 but it's just not…read morethere. The place is HEAVILY worn - marks on the walls, stains on the carpet in the hallways, weird bubbling wallpaper, and an out of date decor in the rooms. The main concern was that upon check in there was a brown stain on the bed sheet. We were headed to dinner but the lady at the front desk went up and changed it out. Also to flush ANYTHING you had to hold down the handle. The lights on either side of the bed were out and one would randomly flash. TV had minimal channels and was beat up. To be as transparent as possible, I looked at other Hilton properties nearby in hopes of changing but the avail wasn't there so we roughed it. Positives were a nice shower head despite the discolored shower doors, and they had a peloton bike. For $249 a night, it needs to be better than this. All I will say. Out dated . Mediocre . but passable.

We booked a room for 3 nights on the Hilton app, but after the second night, I was done and ready…read moreto leave as I felt dirty even after taking a shower. Not sure how this hotel is part of Hilton. Its old, outdated, heavily worn, disgusting and dirty. The ice machine is so gross and dirty. The front fell off when trying to get ice, the floor around it is absolutely filthy with white bath towels (same bath towels that guess use) all around it on the floor as its leaking, does the hotel not own a mop bucket? When I went back to take a pic, some of the towel were removed but still had a few on the floor. There was metal shavings on floor in front of it, not sure where it came from but hope its not in the ice. If they can't keep the easy to reach areas clean, you know the inside must be worse and full of bacteria. We got a bag of ice at the gas station. Don't understand why an out of order sign wasn't on it. The shower had mold and the shower curtain was too long and because of this, it sits in the water and doesn't dry so the bottom half is gross and yellow and still wet from previous guess. The bathroom sink had a leak at some point that didn't get fixed right away as the wood shelves are warped and damaged from the water. Oh course they put the bath towels on the shelves that are damaged so the bottom of the towels had paint chips on them. The mattress' are worn out and old. So uncomfortable that my back and hips are hurting. If your lucky enough to finally fall asleep, the train will wake you up. The fitted sheet was on inside out and the flat sheet was completely tucked under all four corners, not even really made, which is just pure laziness. The thermostat will only run on low fan so you have very little control of the heat/air. The furniture is old, dirty and worn. Should have been replaced years ago. The desk chair is so worn the leather is peeling off. The other chair was so dirty we absolutely was not going to sit in it. We brought our folding chair up to our room to use. The parking lot is small, only open spots to park was the EV parking spots unless you want to park in the back of the hotel and walk around the hotel. Not doing that in the dark. After this, there was no way in hell I'm eating the free continental breakfast with powdered eggs and rubber sausage. So disappointed. I expected a nicer hotel for $140 with one night costing $175. What has happened to Hilton hotels?

Absolutely beautiful building, grounds, and views. We ate at the restaurant and the server was very…read morefriendly and helpful. The food was delicious, and the decor was lovely. Very child friendly, also with good kid menu options.

One of the most entertaining Wineries in the Finger Lakes…read more They have a Chocolate and a Cheese Flight for Wine Tasting, but you can also go with neither and just try out 5 different local wines for $10 - a good deal. Their staff are super knowledgeable and friendly, and happy to explain what flavors and notes to expect from each kind of wine - or just chit chat with you about your trip to Geneva. The gift shop is cute and has a little something for everybody - whether you're just visiting or having a wedding nearby. And you can't beat that location or that view of the lake as you stroll across the lawn in front of the castle.

For a quick and relatively local getaway for the kids, we booked a night here over winter break…read more The main attraction definitely being the pool. Every part of our experience was excellent. The service at check in and check out was nice and efficient. The building and room were in pristine condition, modern and clean. The bed was super comfy. Room was spacious and well appointed. Amenities such as complimentary coffee station and lemon infused water were a plus. The pool and hot tub area is great, especially compared to other similar hotels in the area. The kids had a blast as did the adults! The complimentary breakfast was better than your average continental breakfast and the worker was on top of refilling foods. The price per night was well worth the money. I would definitely return and recommend.

I stayed for two nights for some friends on Labor Day weekend. I was happy with the cleanliness of…read morethe hotel and very grateful they were able to allow early check in. Check in isn't until 3pm but we were able to get our room around 1pm. We got a two queen bed room which was decent sized. Due to covid, no room service or towel changes but we were able to get what we needed at the front desk. Our room had a Keurig coffee maker and small mini fridge. We weren't in the room much but when we were, it was very quiet; didn't here our neighbors or people in the hallways! Service was very friendly and accommodating! When we arrived back late after the wedding, the front desk person offered us water and late check out which we gladly accepted. Breakfast was extensive for hotel breakfast, but your typical holiday inn express breakfast with pancakes, cinnamon buns, eggs and biscuits. A couple of downsides; if you have more than 2 people staying in a room, they charge you for the extra people, even if the room is meant for 4 people! That didn't seem right. The gym was a nice touch but very old. The treadmill was broken while I was there and the elliptical was squeaky, loud and did not seem safe when I tried it out. I was happy to see free weights and mats with a large mirror; this is more than most hotel gyms. The indoor pool area was busy at most hours of the day. Also, if you need to get an Uber back to the hotel late at night, forget it! It takes 15-30 min to get one; just an FYI! Overall, great value for the area! I'd highly recommend staying here if you're in the area!

booking.com lists as pet friendly, get there to find out not pet friendly, they mark us as a no…read moreshow when clearly not a no show, then they make me pay for a room, then I ask booking.com for a refund request, 2 weeks with no response from hotel, call to speak to manager barely speaks English, and hangs up phone call on me, I call back he refuses to answer phone. I ended up getting my refund through financial institution over a month later. Will never book there or recommend.

Clean, but ridiculously overpriced. Apparently there is a dog show nearby and so the hotels in the…read morearea can get away with higher prices this weekend. Our room is clean and rather small. The bathroom sink does have a crack in it, and on of the tiles on the floor is also cracked. The breakfast area will be crowded if more than 10 people are there at once, but a sign asks that no food be taken from the breakfast area! My thought is that it might be easier for guests to take their breakfasts back to their rooms or to-go. There are no hot/warm breakfast items besides coffee and oatmeal. Bananas are the fruit. No water pitcher and the milk pitcher is not labeled as 1%, 2%, or whole milk. The bed was comfortable.

This is a nice modern stay in Geneva New York. We are in town for a special event. Breakfast…read moreincluded. There is a fitness room with dumbbells but no place to sit. The room is nice. Main color for everything is gray white and black. Should be fine. Guest laundry available. Vending machines for water and snacks on the first floor. Breakfast is minimal. Bagels,toast and a pancake maker. Next door is a breakfast place, bagels n cakes. Full breakfast available We ll see.

Two stars is me being generous because I do t like to leave negative reviews…read more This is just my opinion based on my personal experience. I'll start off with the few positives. The woman at the front desk was very nice. She greeted us warmly. I enjoyed the orange water in the lobby. The bed was soft. Now to the gross part. It looked like someone gave someone a haircut in the bathroom. There were small long hairs all over the floor and all over the shower. It was disgusting. In any other circumstance, I would have bolted. However, most hotels in the Finger Lakes area were sold out and they practically were too. They were gouging people since it was Labor Day Weekend. If you ask someone to pay $300 for a Microtel, at minimum, cleanliness is not too much to ask for. I told that to the guy at the desk, he listened, gave me sorry about that platitude and that was it. Thus, the reason for the negative review. I always give people a chance to make it right. Do yourself a favor and don't stay here. It's worth it to drive farther for a nice, clean hotel with staff that care about your experience.