***CORTLAND NEW YORK Everything about this hotel was great!!…read moreThe staff is so friendly and thorough. The room was really clean. The breakfast options were fresh and there were several choices! The cleaning staff was really nice and always willing to help out. (Extended stay) ...even the grounds keeper showed great pride in his work! I'd recommend two thumbs up if you're looking for a clean friendly place to stay.

this place is crawling with bed bugs/ stained towels/ incompetent and rude front desk…read morestaff/management. moldy showers/ dirty coffee makers / filthy windows / the carpets smell. the whole building generally smells of mold and mildew, and personal items came up missing!

Theresa is a gem. Made everything easy. Helped us plan activities, made great suggestions for…read moreactivities and dining. Changed plans, and she accommodated. Room was clean, and comfortable. Breakfasts were delicious. We definitely recommend this Inn.

We had an unbelievable experience at the Inn. My daughter and her bridesmaids stayed there…read moretogether the night before and after her wedding. The space was perfect for the girls to be comfortable and we took amazing photos there in the morning before her wedding. Maureen, the owner, was so accommodating and readily available to answer questions and offer suggestions . We even hosted a small gathering on the porch after the rehearsal which was the perfect space. I would highly recommend the inn whether you are looking for a uniquely beautiful setting for a small group or looking for a romantic location for a stay in the Finger Lakes.

Visited this hotel for a local non profit fundraiser. It seems lovely. The food was meh. It was a…read morechicken salad but the dressing and chicken were not good. The coffee station had no creamer. So weird. The event space and scenery is absolutely gorgeous. The spaces given for the event was also very nice and the hotel seemed easy to work with.

The room was nice, clean. It was a good size to fit 4 people. The mattress was fine, not the best…read morequality mattress, and maybe like a medium firmness. Pillows were ok. The bathroom mirror was super cool, had a light and a warmer so it doesn't fog up in the shower. No fan to get the steam out though... although we did not need to even use the mirror defogger because the shower water was cold. It would not get hot. We tried to tell the staff when we checked out of the room, but the staff did not even appear at the front desk for at least 5-7 minutes, and there were other people ahead of us. I just put the key in the box and left. I'd most likely stay here again, because it was clean, it's right on the water, and within walking distance to everything.

My boyfriend and I came to the Finger Lakes for the 2nd time which also happened to be over his…read morebirthday weekend. We stayed in Watkins Glen on our last trip decided to stay in Geneva this time and were lucky enough to have stumbled across this gem. We found the Chapman House via the Finger Lakes B&B association website and having reached out the same day we needed somewhere to stay, it was relieving to get such a quick email response. The house built in the 1800's is beautifully maintained with the original woodwork and moldings. Our room was beautiful and we felt like we had taken a trip back through time (except for the air conditioning of course!) It's also in walking distance from the main strip of restaurants and bars, which makes it easy to get around. Steve and Julie are wonderful!! And they go above and beyond when it comes to serving breakfast. Where most B&B's provide you with fruit and toast, they made a fantastic spinach and ricotta quiche which we ate on the front porch outside. I highly recommend staying at the Chapman House, we will be back!

This is a lovely place to base your wine tasting trip. Really homely comfortable rooms. Comfortable…read morebeds, deep, deep old fashioned bath where I soaked for ages. They leave a note on the front door so when you arrive, there's no red tape. The owners don't bother ever. Breakfast in the room or on the porch in good weather. Short drive into town. I have 2 minor gripes of which one can remedied by taking a kettle and some coffee and tea. The other is a really small TV screen which is quite difficult to watch but I suppose you're not going to watch TV. All in all, an easy five stars. Thanks for your hospitality, guys. We'll be back. NB. Only 3 rooms so book early.

Lancellotti's is absolutely beautiful. The grounds are breathtaking! I would highly suggest dining…read more around sunset. My husband and I were celebrating my birthday and this could not have been anymore perfect. Our waitress was wonderful, even those who simply stopped by our table to make sure we were satisfied were absolutely wonderful. Our cocktails were divine our dinner was splendid. We really enjoyed the outdoor seating with live music. We could not have asked for a better ambiance & service for our dinner.

This restaurant is a real mixed bag, but overall, it provided more positive experiences than not…read more The bar tender that served us on our first night staying here was very friendly, however, the bar was out of several ingredients listed on the cocktail menu for a drink or two that my husband wanted. The servers were friendly overall but because they appeared to be short staffed over our visit, they were running around which felt a bit chaotic. The wait times for food even with advance reservations were rough. The Arancini, breakfast sandwich and dinner burger were just okay. The breakfast burger tasted much better and the avocado toast was packed with delicious flavors (I ordered it several times). Their brunch buffet offerings were definitely lacking, so I'd pass on it if you're on the fence. And as you can tell, the grounds here and views were picture perfect! We loved the live music offerings as well!

My stay at the Hampton Inn was pretty decent. It's definitely not a lake view like the hotel…read moreadvertises but the lake is within walking distance. The staff was friendly, rooms were clean, continental breakfast wasn't half bad, it's within walking distant to several restaurants and bars and there is plenty of parking. Called to make a reservation the day of, it was a Wednesday and they were able to accommodate us. We got a room with a queen size bed and it wasn't huge but it was good enough and the bathroom was spacious. The pillows on the bed might be the best pillows I have ever slept on in any hotel, EVER, and I have stayed in many hotels. So fluffy and wonderful. So one thing I have to say: they have coffee downstairs in the "lobby" area 24 hours a day and they also have cookies. Yes, soft, wonderful, delicious cookies. They are enormous and stare you right in the face when you walk in the hotel. You may think you have willpower, but when you are coming back to this hotel after a night of drinking in Geneva, willpower gone. Those cookies were darn delicious. Yes, cookies, plural. They have a pool and a little fitness center too, which we didn't utilize but maybe you will. Their continental breakfast was definitely impressive, for the most part, as long as you didn't intend on eating very healthy. Their hard boiled eggs were bad, two mornings we had continental breakfasts here, both times, the texture just wasn't right. They had oatmeal in a crackpot, which was my go to because it was one of the only healthy options. The toppings they had seemed healthy until you really looked at what it was. There were "almonds" but they were coated in loads of sugar. There was cinnamon sugar and there were also candied fruit. Luckily there were some peanut butter packs and I added that to my oatmeal with a banana and was set. They had make your own waffles, turkey sausage, omelettes, cereal, bagels, muffins and toast. Their coffee wasn't my favorite, but it also wasn't the worst. They had 2% milk, skim and half and half out. I thought the rooms were a tad expensive for what they were, but it was convenient that we didn't have to get a cab to go to the various restaurants and bars in the area. They even let me leave my car in the parking lot overnight while we headed to the end of the lake and stayed in Watkins Glen. I would definitely stay here again.

the toilet was 13 inches off the ground Ada - suggests 19…read moreinches not good for recent hip replacement Rug wet under air conditioner Not noticeable till you stepped on it bare foot ! No Liquid body soap Renovations. everywhere will look nice - but We forgot they would start at 9 Guy outside was very friendly ( on 3rd) floor

Absolutely beautiful building, grounds, and views. We ate at the restaurant and the server was very…read morefriendly and helpful. The food was delicious, and the decor was lovely. Very child friendly, also with good kid menu options.

We came for a wedding in Penn Yan and stayed at the Ice House and in the main castle. For such a…read morelovely property it is terribly neglected. The mattresses are old and worn out. I mean really old where you can hear the springs creak and you wake up dozens of times in the middle of the night. The bathroom and foyer of the Ice House smells like feces because the septic tank is so old and not working properly. Stepping from the foyer into the living room shakes the entire floor. The gas stove in the kitchen doesn't work and isn't hooked up to anything. Why bother having a stove then? There were no full length mirrors in either the Ice House or the room in the main house, very inconvenient for getting ready considering many people come here for weddings. Septic tank for the Ice House needs to be replaced and the house needs to be renovated so the building doesn't shake when you walk around. I like a rustic charm where things look old but at least do some upkeep to maintain the property. In the main building, you can smell the septic tank from the lobby. They sprayed a ton of perfume to try to cover it up but the perfume smells awful and now it just smells like perfume and feces. Also spraying that much perfume is disruptive for people with sensitivities and migraines and will give you a headache. For the amount we're paying, we shouldn't have to smell shit during our whole stay. The continental breakfast is pathetic and definitely not suitable for people with dietary restrictions. They have plastic wrapped bagels and pastries and sugary cereals. All refined carbs. Everything has sugar added, including the cream cheese. No almond or oat milk, they only have dairy milk. That felt more like a "f*ck you" than an oversight because dairy intolerance is so common and every place has non-dairy milk these days. The yogurt isn't even vegetarian! It has gelatin in it. The fresh blueberries were nice. We ended up eating in Geneva. Again disappointing considering the price, you'd expect a better breakfast. Overall not worth it considering the price. I do not recommend staying here unless they renovate the property. Shameful as it's so beautiful.

Amazing place super nice and not to mention Jordan going above and beyond and giving us an upgrade…read moreamazing if I could give 6 stars I would

The room was fine, clean. The breakfast cleanup was not that great. Both garbage cans were…read moreoverflowing. It is, however, very nice that this chain of hotels offers healthy options for breakfast. There's often egg white omelets, hard boiled eggs, light Greek yogurt and a variety of low fat and plant-based milk options.

Clean, but ridiculously overpriced. Apparently there is a dog show nearby and so the hotels in the…read morearea can get away with higher prices this weekend. Our room is clean and rather small. The bathroom sink does have a crack in it, and on of the tiles on the floor is also cracked. The breakfast area will be crowded if more than 10 people are there at once, but a sign asks that no food be taken from the breakfast area! My thought is that it might be easier for guests to take their breakfasts back to their rooms or to-go. There are no hot/warm breakfast items besides coffee and oatmeal. Bananas are the fruit. No water pitcher and the milk pitcher is not labeled as 1%, 2%, or whole milk. The bed was comfortable.

booking.com lists as pet friendly, get there to find out not pet friendly, they mark us as a no…read moreshow when clearly not a no show, then they make me pay for a room, then I ask booking.com for a refund request, 2 weeks with no response from hotel, call to speak to manager barely speaks English, and hangs up phone call on me, I call back he refuses to answer phone. I ended up getting my refund through financial institution over a month later. Will never book there or recommend.

This is a nice modern stay in Geneva New York. We are in town for a special event. Breakfast…read moreincluded. There is a fitness room with dumbbells but no place to sit. The room is nice. Main color for everything is gray white and black. Should be fine. Guest laundry available. Vending machines for water and snacks on the first floor. Breakfast is minimal. Bagels,toast and a pancake maker. Next door is a breakfast place, bagels n cakes. Full breakfast available We ll see.

Two stars is me being generous because I do t like to leave negative reviews…read more This is just my opinion based on my personal experience. I'll start off with the few positives. The woman at the front desk was very nice. She greeted us warmly. I enjoyed the orange water in the lobby. The bed was soft. Now to the gross part. It looked like someone gave someone a haircut in the bathroom. There were small long hairs all over the floor and all over the shower. It was disgusting. In any other circumstance, I would have bolted. However, most hotels in the Finger Lakes area were sold out and they practically were too. They were gouging people since it was Labor Day Weekend. If you ask someone to pay $300 for a Microtel, at minimum, cleanliness is not too much to ask for. I told that to the guy at the desk, he listened, gave me sorry about that platitude and that was it. Thus, the reason for the negative review. I always give people a chance to make it right. Do yourself a favor and don't stay here. It's worth it to drive farther for a nice, clean hotel with staff that care about your experience.