I dont think we take the time to appreciate our administrative staff at all. That being said, let me take the time to say thank you to Hilary for your candid, respectful, professional and genuine conversation. She was flexible with my schedule and make sure to keep my appointment by moving it up sooner to address my pest issue. (And she was non-judgemental about my issue as well! I was kinda embarrassed.) Not only did she move my appointment up several days, she gave me a helpful range to on who to expect, (she gave me the best exterminator!) Thank you for your kindness and professionalism, and I highly suggest the people at clark give her a Christmas bonus gosh darn it :) all the best, -Steph read more

A sales person cme to our house trying to sale a service.Later, we received a $200 bill claiming mosquito spraying services were completed, even though no one ever came to perform any treatment at our home. This feels extremely misleading and unprofessional. We never agreed to any service contract, never authorized treatment, and never received the service they are billing us for. I would strongly advise others to carefull. I called to dispute the service, and representative said someone was going to call, and no one ever did. read more

Had them for over 6 years on a termite maintenance plan paid every month. Went to sell and they tell us it's 250.00 for inspection. Please note they come every year and do a full report. Had to pay the technician directly when he came to do the inspection for the sale. They said had to do all these forms. Well after said and done was the same report we get every year. AND. Found you can get this done by other companies under 150. Now for the big problem. We canceled the policy as we don't own the house was told all done Well yesterday they sent a receipt they took the payment out of our account. Called said now would take 7-10 days for refund asked where are you sending as they said has to be a paper check said to the service address. Finally got the lady to understand we don't live there. Got her to take a forward address. So in all Do not use them. Would put 0 for stars but won't let me read more

I have been a customer of Clark Pest Control for many years. When I moved from Clairemont to Santee, I continued with Clark for my pest control needs. In all the years that I have been using this service I have had numerous Individuals come out to do the servicing. There have been only one or two that have really stood out by the expertise of their service, and I'd like to commend Jose Vargas Mendez as this one particular individual. Jose is not only very professional and courteous, he is extremely thorough in his job performance and I really do appreciate his excellent work. read more

Always a great experience with Clark. They come in time, communicate, and the guys are super accommodating

Sam Wilson came to the rescue! My regular pest control company couldn't come out for a week and Sam came within 2 hours. I thought I had a rat with babies living in my fireplace. Turns out it was a racoon with babies. Someone came out to install a one way door. Sam called me after hours when he got the report from the technician. He told me that it was not a rat and he came right away. It was after 6pm and he took off the one way door and put exit solution and the racoon took her babies and left that night. He followed up a few days later and sealed the space. It was so stressful to have the scratching and babies crying and my pets losing their minds. Sam saved the day and it is quiet again. read more

Sam Wilson came to my house to find entry used by rat(s) to get in my walls. He found I think 3. He fixed them for me the next day!!! He calls before appointment. Is very prompt and SO courteous! He has a big smile and is completely professional. This company is so fortunate to have him as a rodent specialist. Days later I asked him to come back and see if there was any activity in my attic. There was none. I cannot say enough about his great service. Bunny Johnstone I give him 5 ***** read more

I have been a customer of Clark pest control for 20 years. I have a concern recently about my service and have been awaiting contact back from a manager for 2 weeks with multiple follow up's calls and emails with no response. read more

only do yearly contracts. i have lived here 30 years with this being first time with wasp and only need one time

I called Clark as a potential new customer and scheduled a pest control treatment that nobody ever showed up for. I had to call and dispatch said she would try to locate the driver and call back but never did. I sat at home from 1:00 - 3:00pm waiting and by 3:30 I called and asked if I could speak with a supervisor. They said one would call me but never did. This company is too big and they don't care about customer service. Which only tells me that they probably don't care about doing a thorough job at spraying either. Take your business elsewhere. I will for sure! read more

Buyer beware! This is awful company to work with. I started using Clark 5 years ago when they were a smaller more user friendly company. I've spent over $7,000 on their services and feel totally ripped off!! Originally they did basic rat proofing and set traps as part of the initial $250 package (which they no longer do). When the rats came back, they advised me to hire their special guy to do a thorough rat proofing which I did. But the warranty was only one year. Now low and behold, after spending all that money, I still have rats. They are now a publicly traded company and their service is worse than ever. They gave me one price and then changed it after the fact. This is called bait and switch! Their customer service and the quality of their work is awful. Their prices have gone up astronomically. If I would give them 0 stars I could! read more

Family has used Clark for years. Due to summer ants I needed to get help in clearing out. I read online thru pest.org they gave Clark points for the availability of no annual contracts, and no service or initial fee. Sadly I was placed on an annual contract and was billed around $120 for start up fee. I needed the help in getting rid of these tiny black ants. In which they did gradually get rid off. Because it does take a fee treatments to get rid of them. I did call concerning the annual contract and initial or start up fee. But was told that they place service on annual contracts & the fee is what they charge. :( read more

Leonardo came today for an inspection ... he was very professional, and honest ! He showed me all the findings in the house and explained me all my options ! I definitely recommend Leo for future inspections . He will not disappoint you ! read more

I purchased a Termite Protection Plan 10 years ago from Clark Pest Control, and thought I was protected, as I have been paying monthly. Recently I had to have foundation repair, and found out the wood foundation is riddled with termite damage. When I contacted Clark, they told me my Plan has been voided due to their previous discovery of moisture under my house. They sent me a service agreement for $17,780 to replace wood and treat adjacent wood. I thought they would cover this under my Protection Plan, but they expect me to pay! I have asked them for documentation of their inspections and recommendations, and a statement that my plan is voided and the date that occurred, but they have not sent me anything. Don't trust this company; they don't stand behind their agreements!! read more

Horrible horrible horrible! I have had the service for years and my tech was awesome. Well he is gone now and no communication at all! I have sent 5 text messages and left 4 messages with the customer service team, NO return calls! They want me to pay my bill but will not service my account! I pay for both spiders and ants and well as the separate gopher service, my yard is over run with gophers and I can not get them to come out or even return my calls! SO FRUSTRATING! I do NOT recommend them! read more

If I could give zero stars, I would. I live near the ocean in Point Loma where rats reside on the cliffs. I have been a customer of Clark for over 10 years and they used to be responsive. I have repeatedly called because I am seeing live rats in broad daylight in my gardens. They keep telling me a supervisor will call me back at specific times, but they don't call. All I can conclude is that they have no commitment to excellence, or frankly even to mediocrity. I am getting quotes from other companies that will give me the courtesy of a call back. As an aside, this is the second major rat infestation we have suffered while on a comprehensive contract with Clark. If you have a rodent problem, don't trust these people. read more

We have been a customer of Clark Pest Control for years, both at our old house (Clairemont) and now at our near house (El Cajon) - we have experienced excellent service at both locations. Our tech Jose Aguirre if our favorite tech so far. He does exemplary work. (WINNER, WINNER!) There is a major gopher problem in El Cajon. Jose is very patient and determined to remove them from our yard. (Never knew so much thought and strategy could go into catching those little suckers!) With Jose's persistence and willingness to come when the gophers are active is greatly appropriated. Jose is a great communicator letting me know when he can make it over - He is a keeper, a truly valuable employee in this customers opinion! Well deserving of a large bonus! :). Thanks for such good care of this happy customer Jose Aguirre!!! April & Brian - El Cajon, CA read more

I have the best technician! Makoto is professional, punctual, thorough and personable. I have had to call Makoto one or twice for a bug emergency and he has never failed to swoop in and save the day! My hero! No, really - if you knew how I feel about bugs, you would understand! Hahaha. I highly enourage you to try Clark Pest Control. If you can get Makoto as your technician - BONUS! read more

I highly recommend using Clark for there Mosquito service. They offer reasonable pricing and great customer service. We're lucky enough to have Jose Vargas service our property. He is a wonderful technician. Always kind and friendly to not only my family and I but amazing with my pets. Jose is always on time and is great at communicating with me about his arrival. You can tell he is a hard working man, Much appreciated! read more

Please save your money and sanity I have been a customer for about 3.5 years and sometimes yes they are ok but other they don't show up for your monthly service so randomly you'll be like wait why am I getting ants and spiders ..... when I have pest service.... There has been times they didn't show up for our service for the month or I have called to schedule service and they didn't show (Monday July 12th between 3-5) to be specific was the last time this happened... I'm sitting on the phone currently on hold 53 min now ..... they answered and then put me back on hold.... The service isn't all that I've had to call them back a week after having the inside sprayed and I'm extremely organized and clean I also have cleaning service each week so I'm not a pack rat person either the service is just not great.... I'm honestly pissed At the point having to chase down a company to complete service I pay for every month ..... read more

Clark Pest Control - Picture of the wait time to speak to customer service rep...... - Pest Control Near Me - San Diego, California

If I could give a 0 star I would! Horrible horrible horrible. Waste of money. They come barely move and de Webb anything. Waste of money! Your better off doing it yourself read more

Bad customer service and they are way overpriced. Also their drivers are horrible and don't know the rules of the road.

Excellent service prompt and courteous! We had a crazy infestation of pincher bugs, spiders and all the other bugs you could imagine, so Clark's Pest Control came as a referral from my Neighbor. We called and Jose came rite out. Jose cares about your bugs as if it was his house. We signed up for a maintenance program that has been working out great! Highly recommend this company and the price is much more fair than the competition!! read more

Clark Pest Control - This is the best pest control, Jose is on it always follows up! He takes pride in his work and treats his customers like family. - Pest Control Near Me - San Diego, California

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My management company used Clark's on a monthly basis and unfortunately I had a rodent problem. I needed them to come out urgently and was able to call them at 6:00 am and their office opened at 8:00 am and they had someone come to my home before 10:00 am that same day. I was extremely impressed with their professionalism and follow through. They have had to come out several times since and have done so on a timely basis. Again, very impressive read more

We were charged $650 to service our garage for rodents for a month. They set 9 traps and did not catch one. I had to clean up the feces, urine and damage myself. I dismissed the service after 2.5 weeks. I asked for a refund and was denied.. I will NEVER call them again and you may want to think twice before doing so also. read more

Makoto is the best! Always prompt and thorough! And always has a smile on his face! Mahalo Makoto! read more

If I could give 0 stars I would. Absolutely horrible customer service and the actual quality of service as far as getting rid of pests (my pests were ants, crickets, carpet beetles, and spiders) was very hit or miss. I would constantly have to call them to make sure they were keeping up with my service and my payments. They actively admitted they have issues on their end with payment processing but continued to blame me for payments not going through and holding me financially accountable for their mistakes. After months of trying to work things out and then refusing to work with me to right their wrong, I finally cancelled my monthly service and found a new provider, EcoGuard, who gave me a better rate and has amazing customer service and actual product (locally owned eco friendly company with such kind staff). read more

I've been using Clark Pest control for a few years and have always been happy with the service provided. Makoto's attention to details and willingness to go above is always appreciated. We live in an area with many critters and this makes us feel more comfortable in our home and yard. read more

I gave Clark a out here chance after years of working together. Hopefully service stays at a high standard.

I hired Clark Pest Control last month for an unpleasant sighting of German roaches around my dishwasher. Justin Chapman arrived promptly, did a throughout inspection and recommended a treatment for the disgusting critters. He advised I would see more before there would be improvement, which was true but thankfully after a couple weeks I have not seen a single one. I decided to do year round pest control for indoor and outdoor, Justin did a fantastic job treating the outside for critters just as he did inside. read more

Terrible service. They did not do what we payed them to do. Charged us after we finished our contract

We started service yesterday based on a friends referral and was very happy with the level of professionalism. I initially was going to cancel because they required that we leave the house for 3-4 hours to spray and I stubbornly did not want to do that. The tech Rigo was extremely friendly and explained how he would treat the outside well which would dramatically reduce the amount of bugs that could even make it inside. He called his supervisor/scheduler and made arrangements to come back tomorrow morning when we knew we would be out of the house for 3-4 hours and spray without any extra charge. Rigo maintained a friendly demeanor and smile which makes all the difference. Great job Clark Pest and Rigo for helping to calm my nerves with all of the stress and commotion of moving into a new home read more

No one likes termites and the experience of selecting a company can be filled with twists and turns. I want to thank Bill Peterson (Clark Pest Control) for his honesty and professionalism. He did a thorough inspection and his crew was a delight to work with. I had to have several facia boards replaced and I am more than pleased with their workmanship. Thank you, Bill. read more

They had done one of the downstairs apartment for rats ans mice. I called them because they had been here before. They came and looked at the problem. Some wire mesh had to be installed under the kitchen sink and in the bath room. They wanted $600.00. Spoke to them the next day and asked for a reduced price as it was only a 1-2 hour job. No way. It was $600. They said they would do additional work which I did not need. This is an outright highway robbery. Good thing they are not the only exterminator in the book. Don't call them. read more

I am most happy with Makoto,'s service. He does an exvellent job He is so helpful in making Me understand everything ! I highly recommend him read more

Out of the multiple technicians that came to the house to deal with a rat infestation, David Watson went above and beyond- he made sure to fill every hole in our house, staying past hours to inspect every possible option and make sure he was missing nothing. He even took the time to fix two drawers in the kitchen that had come loose, and to make sure our dishwasher was connected properly after filling a hole behind the appliance. He did it all with a smile and friendly attitude and made this experience a positive one. Thanks David! read more

Our service tech Jose Aguirre was very professional and kind. He arrived on time, gave me a breakdown of the services and costs before they were performed, and carried out efficient and thorough work. I highly recommend him for anyone needing pest control services. Thank you Jose! read more

Y'all should let people know you're going to charge them $900 to fix less than a square foot of drywall. Are there really no pest control company's that aren't trying to rob single women? Do you see us coming orrr... ?? Oh well. This is my second company to use and I really can't afford another initial inspection with a different company so please keep taking my $50 a month for absolutely nothing. read more

Very happy with their service! Mahalo is very professional and thorough. He always does an excellent job! We use his service routinely! Will keep using their service- Ramona, Oceanside read more

We recently had an infestation of mites in our home. We called Clark and they sent our service tech, Jose Aguirre, out within 2 hours of calling. Jose provided the most impressive customer support I have ever seen. He was knowledgeable, professional, and compassionate about the situation. I highly recommend Jose and Clark Pest Control for any pest control needs. read more