For now I'm giving a solid 5 stars (just had the spray service about 2 hrs ago) BECAUSE these guys are awesome! Their response to my reaching out was fast, professional, friendly... they got me on the schedule so fast! Thanks you Ryan B. for your thorough expertise and taking care of our home! I'm so tired of these freaky house spiders and ants! I'm confident that the perimeter spray service will solve our problem! Especially because we've used Clark at our previous home! I'll be back with an update next month :o) read more

We have been using Clark Pest Control for the last 2 years. Have been extremely pleased with how very thorough , polite, kind and interested in knowing if there has been any issues since the last visit. Professional and very knowledgeable. Our regular scheduled technician- Brendan C. is exceptional in everyway . He is very professional and remembers from the last visit if there were issue(s) and follows-up to make sure the issue is no longer . Grateful, Debbie read more

I recently hired Clark to fumigate my house for dry wood termites...or at least I thought I was hiring Clark. They basically pull a bait and switch on fumigations, they sell you they are doing the fumigations but once you sign the contract, Clark subcontracts fumigation work to a company called SoCal Fumigation. The salesman Dan Smith was not upfront with me about this and I only found out another company was doing the work less than a day before the work. This did not give us time to cancel our hotel reservation and look for another company so we had to go through with the work. One of my concerns with having the house tented was the crew walking on the solar panels mounted on the roof, Dan Smith from Clark Pest and Hugo from SoCal Fumigation assured me that would not happen. Well, as they were removing the tent i watched one guy made a direct step onto the panels so I shouted up from the ground and asked him not to. After this, I climbed up their ladder and saw a lot of footprints on the solar panels from when they installed the tent. They don't care at all about protecting solar panels. A few minutes later I saw one of the crew removing the tent from the chimney cap. They had completely flattened the chimney cap. So this guy is up there trying to bend the chimney cap and make it look like it's fine. He finishes, climbs down, and goes onto another project. I climb up their ladder again and find that he just set the chimney cap on the masonry work, it was not fastened in any way. Our chimney cap is 13" x 18" made from sheet steel and expanded metal mesh. Basically something that could easily blow off if it's not fastened, fall down to our back yard, and seriously injure someone. It was a serious safety hazard and this guy was going to say nothing. The chimney cap was beyond repair so I had to have it replaced. Additionally they damaged two other flue caps and several shingles. You have to sign a form that states you will fix any of the roof damage. Plan on adding a couple hundred dollars or more to fix what they break on the roof when they are done. I also noticed these guys dug holes in my yard. I asked about this and they said they needed dirt for something. Heres the thing, these guys are so lazy and careless that they dug holes in the landscaping right where they needed the dirt. The other half of our yard is being redone and just dirt, all they had to do is walk to get a shovel-full of dirt. One hole where they dug in new landscaping was 8' away from 2 cubic yards of fresh planting dirt that had just been delivered. Yet they destroyed new landscaping for a shovel-full of dirt. Two more things. 1. Their truck leaked oil on our driveway. 2. They walked on our daughter's bed with their boots on to open/ close a window. Yep, dirty footprints all over her bed. So did I have a good experience with Clark Pest? Absolutely not. If I need fumigation again I will shop for a company that actually does the work and will treat our house with a little more respect. Here is my text conversation with Dan Smith about the work being subcontracted- Me: hey, why didn't you tell me you were contracting this work out to another company? Dan Smith, Clark Pest: I did, we spoke about it on my second visit when I brought the bags and had the notices for you to sign. Me: uh no, you mentioned multiple times about "your guys" and "our crew". you certainly never told me the company name. i can't even find a bit of useful info on Socal Fumigation. this really feels like a bait and switch Dan Smith: I assure you it is not. This is the same service that our company has been providing since 1941. I apologize if I made you feel in any way uneasy. We and they are fully licensed, insured and bonded. Me: so why are they doing the fumigation not Clark? Dan Smith: The only thing Clark doesn't do in house is fumigations. Me: who is this company Socal Fumigation? What kind of guarantee do they offer on their service? Dan Smith: They guarantee that the job will be completed to industry standards and we offer a 2 year guarantee. So basically, if the termite activity doesn't stop - they will redo at no charge Our guarantee covers you for evidence showing up with in 2 years. Me: who is this company Socal Fumigation? Dan Smith: They are a company dedicated to only fumigations. They are in Oxnard and we have done thousands of fumigations with them. I have personally done a hundred or more Me: do they only do contract work with other pest companies? trying to figure out why their digital footprint is almost nill. Dan Smith: Yes they only work with termite companies because of the report writing. In order to have a fumigation done in California, first you must have an inspection from a licensed inspector. Then a report is filed with the state. When and only when the presence of dry wood termites is found the fumigation can be done. We do all of the inspections, reports and filings. They do the fumigation read more

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3 stars and that is because I am being nice. 5 stars to the technicians. Had them for two years. The technician that came out always friendly, polite, dog friendly. Can not speak highly enough of the technicians. 1 star for phone customer service. They called regarding an expired credit card, I gave her current information and it gave me the opportunity to ask about rate increases without notifying me. Not a lot but enough to where I think a proper notification should have been given. 2 increases it seemed within a year. The woman I spoke to was snarky and arrogant. I said she seemed not to value customer relationships and I said I should just cancel my service of two plus years. She said she could help me with that. I thought well if my business means nothing to you then go ahead and cancel. I mentioned that $1000's of dollars are spent on advertising and she is literally throwing away a solid based autopay customer. She closed the account and asked if there was anything else she could help me with. Hmmm wonder if she knows of a good pest control company... read more

I never write bad review but this is very disturbing experience horrible service, product , administration or customer service The products are not effective the technician does not know his job yet the smell is so strong and not eco friendly These photos 2-3 days after service read more

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i just wanted to say that Lance did an excellent job. He was very friendly and professional. I would definitely recommend him and Clarks Pest Control to my colleagues, friends and family. read more

Horrible experience after trying to help a local business. I hired them for a specific task which is Rodent control, they sprayed for spiders as they said. The tech showed up late after 30 minutes he took an hour lunch and told me he forgot the rodent traps at work. I called and canceled the service they want to charge me $345 for incomplete service. avoid at all cost. read more

I am very late in writing this review, but it doesn't change the fact that Clark Pest Control is wonderful. I was finding random bees in my house one day. The following day, my daughter said she heard bees in the bathroom vent. I went outside and found bees flying in and out of the vent exhaust area. Of course it was a Friday after work and I was desperate to find someone to come out that evening or the next morning. I called Clark and they said someone could come out the next morning. A technician showed up at the time that was scheduled. He assessed the issue, told me what he would do, and gave me a quote. After signing some paperwork, he "suited up", sprayed some "dust" in an area next to the vent and took care of my problem. He cleaned up the area from any lingering "dust" and was done in less than an hour. I haven't had any bees in my home or seen any near the vent since. Great job!! read more

I can always count on Clark to keep me bug and termite free. Ryan always let's me know when he's coming & always shows up exactly when he says. Always answers my questions and gives great advice and suggestions. read more

I called and left a message for a quote. A week later I am still waiting for a response.

We were being invaded by hordes of persistent ants for weeks. We needed to find a permanent solution fast and Clark came to the rescue. Friendly, effective and safe. I highly recommend them. read more

We have has Clark's for about 10 years they specially Michael Merrill are there anytime we need them. Michael know this business .ant problem gone! Slug problem gone! He listens to what we need and knows We have cats so he is always use Things which will not harm them or not use anything in the house. I would recommend them to everyone thank you clark read more

After we had a roach one time, we got worried, and called Clark Pest Control service. They are great at customer service, and after that one scare, we've never had a roach, or for that matter, any pest, in our house or in our backyard/frontyard ever again. They come each month, and things are just on auto-pilot now. Love their service! read more

The salesman John is very rude, I'm giving him business and he yells at me? He needs a vacation! Even though I never got an apology, your customer service and follow up to this review was handled great. Just talk to the guy. read more

After having further conversation with Ken who is the general manager at the Newbury Park location we have come to an agreement to continue with the service and see if it works out better this time I am going to start with a three-star and if their service lives up to their billing it will turn into a five-star thanks for reaching out read more

Imagine the horror of learning you have termites, two kinds, in the back, in the front and moving up to the rafters. That's exactly what happened and when we called Clark Pest Control, they sent Bill Peterson. The perfect guy to handle my husband who was in shock, unable to comprehend that there was no longer any wood behind the paint on the front of the house. Slowly, with great finesse, Bill toured and inspected and found we had dry wood termites in the back and subterranean termites in the front and in the garage. Bill was just right: laid back and informative, quiet, polite and funny! He even came inside to meet our dog. Joe and Rick came on time on the appointed day and did the best job of professional repairs on all of the damaged wood, replacing and painting. I cannot even tell where the termites were. The drilling into the slab to get the subterranean termites was meticulously completed; again, I could barely discern where they had drilled. They cleaned up all of the debris, the barely existing eaten wood and even the nails that fell, leaving not one thing that could possible show you what had been destroying our home. These people are professional, warm and friendly, excellent craftsmen and welcome for Thanksgiving! We have signed up with Clark for regular checks and recommend their service to everyone, especially our neighbors who live within 75 yards of the subterranean colony since we are now protected! Don't think you will get away with never having termites. Southern California is a haven for these bugs and you cannot see them until they are happily established in your home. Call Clark. read more

Horrible customer service. Being in the service industry and appear to be dodging their customers' calls. Also, lack basic organization within their own employees. After showing up and entering property without authorization, still haven't found a resolution to the issue and keep sending their service guys to our property. On the verge of taking legal action. Do not use this company for any of your pest control needs! read more

So first off my parents house is in ventura right off the beach. They had a check for rats and the inspector said the attic area was bad along with the insulation. Come to find out no rat issue and and had no business working at the house. All they did was change the insulation which could of been left alone . These inspectors are worse than the car salesman from the 80s. TOTAL LIARS AND WAY WAY expensive for what they do. Also dont get me started on the quality of work the termite wood workers do. I do not recommend Clark at all. Complete rip off read more

We wanted to get termite treatment and repairs done before leaving for vacation. Jared Smith and his team were extremely helpful, friendly and efficient, Jared was constantly communicating with me to ensure everything was done on time. Would absolutely use Clark Pest Control again. read more

I was given a time frame of 3-5 and Bill arrived at 2:58! Very polite and professional. Did a thorough job inspecting the house for termites. Fortunately for us, what we had was not termites. Unfortunately for Bill what we had was not termites. However that did not deter him from his inspection and review afterwards. If you are in need of a termite inspection, I strongly suggest you call Clark Pest Control. read more

Dan Smith was so kind, courteous and responsive. It has been a nightmare dealing with a recent mice invasion after my husband died of Cancer last Winter, but even though I had to reschedule with him, he showed up and was really gracious. Merci Dan. read more

I want to thank Bill Peterson for being responsive, informative, and honest in his dealing with a home I have listed for sale. I deal with many different contractors and service providers for homes, and I was impressed with my dealing with Bill at Clark Pest Control regarding termites. Bill is very personable and easy to deal with if you have a need for Pest Control. I recommend Bill! read more

I've been here In Newbury for 20 years and Ive been with Clark for at least 15. This company is by FAR the best company I've hired for my home We live in the hills and deal with every kind of insect imaginable and rodents. Clark comes out immediately even if it's between service and fixes the problem at NO EXTRA CHARGE !! Do yourself a favor and hire them you won't be disappointed. By the way I'm very hard to please read more

We have used Clark's Pest Control on our farm for over 2 years. We started out with Justin, he was absolutely fantastic. He got promoted and we had a couple more technicians that were good, but then we got Brad Hail. He was so good and thorough. The best. Reminds us of Justin. We don't have ants or spiders at all now! We are very happy with the great service we get from Clark's Pest Control. We highly recommend them. read more

Clark has a great team of employees. We have used them for several years now. We just had Bill over our home and he was a true Gentleman, going out of his way to make sure everything was checked. I found this to be typical of the Clark team. read more

I was totally infested and Bill Peterson came out was very professional he took care of me quickly and I couldn't be any happier I thought their pricing was awesome and I would continue to recommend them to everyone I know read more

I am so angry at Clark Pest Control. The technician came out and gave me an estimate for about $1400 to plug up holes in my mother's house and the garage. I chose not to sign up for a monthly service, and they canceled on me because that's their deal--either monthly or not at all. The technician was nice enough, but if I hadn't called two days before the appointment to find out about their environmental standards, he just wouldn't have shown up. They wasted my time. I will be sure to spread the word to choose any other pest control company but them! I'm pissed. read more

If you want to spend $85 every 2 months and still have an ant problem, then definitely call these guys. Otherwise, keep your money. I had to keep calling them in between sessions to address ants. When I did that, they just charged me more money. Basically I emptied my wallet and they didn't fix anything. They're useless. Look elsewhere. read more

Bait and switch guys. I was crystal clear what I needed when I made the appointment. The technician was very nice but said they really only do long-term service plans. (1 year I assume) I only needed a service call for that visit and I was clear about that on my call. Total up sell. Fortunately I remembered the company i used prior and got it done for a fair price and with an honest company. read more

Clark shows up when they say they will and since they started I have not seen a lot of ants, crickets or spiders. When I did see ants outside, you took care of it promptly. Best of all Clark's customer service is excellent. My previous pest control service was through a large company and the same person never seemed to show up nor did he care if I had a problem.Clark cares and their prices and quality are excellent read more

If you want someone to tell you the real deal, ask for Anthony. As a property owner with almost too much to deal with, I appreciate someone who gives straight talk so I can make a qualified decision. Service is impeccable, quick, friendly, and CORRECT. Do yourself a favor and book it. read more

We've been doing business with Clark pest control for years and have always enjoyed great service. We recently acquired a new technician by the name of Jason Mann. "Mann" is he fantastic!! Pardon the pun . Jason is both thorough and efficient in treating our house and entire property. You can tell that he takes a lot of pride in his work. I just wanted to give credit where credit is due. Great job Jason and great job Clark pest control for hiring only top notch employees!! You have made a life long customer of us... keep up the great work and thank you for keeping all those nasty creepy crawly critters at bay!! read more

Extremely happy with the whole process and warranty offered for termite extermination. The price was more than fair, honestly the lowest of everyone out there-we had 5 estimates, they were 1/4-1/2 less than all the others, they work on Saturday's and the service was quick and easy with no bs or uprating/upselling of ridiculous extras. read more

My mother needed some pest control service. I called four different businesses. Clark's was the only one who followed up on time. Extremely courteous and gave me extensive information on the problem. Day of the service was a very pleasant experience. On time. Both tech and manager were on the job. Very respectful people and explained the entire procedure to my elderly mother. We had the heat treatment done. It was a pleasure doing business with Clark. They were also $300 less than the only other company that actually called me back but not very timely. read more

We have been with Clark for a couple of years now and they are excellent at coming whenever we call them. Today, we called because we spotted one dead mouse and one live one in our garage. Within 10 minutes of calling the Technician by the name of Tony was at our door. He was really friendly, professional and he immediately found where the mice were getting in. He placed some steel wool in the holes and placed a few traps after inspecting both the inside and the outside for holes. He was really helpful and knowledgable. He was reassuring and he let me know that he will be back several times over the next few weeks to check the traps. He explained that we would need to replace the weather stripping due to mice chewing through it. So we immediately went to home depot to buy the stripping. Got back home and opened the garage to install the stripping and sure enough, a mouse was in the trap. It had only been a couple of hours. I really appreciate the immediate response. Service doesn't get better than it was today. read more

I am very pleased with Clark Pest Control. My technician, Brad, is reliable, friendly, accommodating and cooperative. I have had other pest control services and I believe this one is the most professional. Not only that, the ants are gone, the rats are gone, and we're working on the squirrels! read more

Great service, if we have any problems we call and someone comes out immediately to fix it! Someone checks every other month to make sure every things in order. read more

Canaan Dozier - showed up at our house right on time. He was extremely professional, insightful and took his job very seriously. He is an asset to this company and they followed up to get the job done. read more

I'm super disappointed with Clark Pest Control. The service started off not so great initially but soon I had two technicians that were amazing for a couple years. I was very happy as they were timely, knowledgeable and respected my wishes to text or call me to set up an appointment to enter my property for service. Those two techs eventually moved on and were replaced by technicians that couldn't understand my wishes of not entering my property without prior consent. I called to correct the issue three times in a row and they were great, apologetic and even credited my account. Then I realized nobody had serviced my home in quite some time. I called to inquire and was suddenly treated very differently and told that my contract was canceled and they would look into it and call me back. Still, no call. I would not recommend Clark to anyone, unfortunately. read more

I've had this company service my house for a while n was quite satisfied with Daren, then tech. Had him check out a rental house of mine for mice in the attic. This guy Deren was weird!!! All technical and talking BS like it was a major job. I called and spoke with manager Dan who assured me Daren would not do the job bcs it was not his territory. Next I receive a call from Dan stating that Daren knows my tenant n my tenant would only allow Daren to do the job. Bull!!!! Dan quoted me $785. I smelled a rat! Pun... Dan & Daren were in this together. Don't get scammed by Dan & Daren at Clark. read more