This was s my second visit since they did such an amazing job the last time I brought the car in. I…read morebrought in my 92yr old mother in law's 2006 impala this week to be repaired. To my surprise they came in $600+ UNDER the original estimate. Completely fixed and ready to go. I am very impressed by how honest they were. So will you be. Businesses like Master Automotive make Burnsville a great place to live and do business. Honest and competent in every way! I highly recommend. If you are looking for a shop you can trust and depend on, look no further-it is Master Automotive. Steve F. Burnsville

Great service! Big thanks to George and Kyle. I brought in our vehicle for new tires, alignment,…read moreand a general tune up right before a 3000 mile road trip. The tires ran quiet and smooth--the entire trip was about as trouble-free as it gets. I would highly recommend Master Automotive. The pricing was spot on too!

Service requested :: normal oil change + engine checks…read more Quality :: pretty good , they were thorough , sent a message to me when they were done and then they also sent me the webpage for the all the checks along with the photos. Value :: Overall for the service , great value , I have been to local mechanics who does a good job for cheap but this shop adds the tech and makes the report so much accessible that it is definitely worth it.

Absolutely do not trust these guys. I've taken my truck in to them a few times over the last year…read moreor so, and they always seemed fine. Recently I took it in for an oil change, tire rotation and general service. I don't drive a lot because I work from home, so it was a day or so later that I noticed - when they removed the oil change sticker they had put on my windshield at the last visit, they completely fucked up the tint on my windshield. Then they just slapped another sticker over it, like nothing had happened lol! I called them immediately and they asked me to email them a photo, which I did later that evening. I got a reply back that they had received the photo and would get back to me in a day or two. A day or two passes and I heard nothing. So I reach back out and let them know I had not received a response. Then another few days pass, and I reach out again. So not only did they not PROACTIVELY admit their fuckup - which I get it, shit happens, but you have to be professional when it does and let your customer know what you fucked up and how you're going to fix it. And sometimes there's just a bad apple who doesn't represent your business well. So they put the onus on me to bring their fuckup to their attention, and now they are conveniently ignoring me. My last email to them was to let them know that I will be pursuing legal action in small claims court if I don't hear from them again in a few days. Because getting the entire tint job redone is going to set me back probably $5-600 with labor.

Took my Commodore in for two new front tyres and a wheel alignment this morning. The professional,…read morefriendly staff who worked on my vehicle were very thorough and particular with the task at hand. I drove my car home and it felt like different vehicle, a massive improvement. No more drifting to the left and now able to travel in a straight line WITHOUT drifted off. It feels much safer and stable compared with what it was prior to visiting Ian and his crew. Prices were very competitive to boot! Highly recommended this tyre company!!! Dave

Had a wiper and tire emergency, happened to be by the Lakeville North GVT store and the guys got me…read moreright in, fixed everything and back on the road. Had never been here for anything before but will definitely be back. 5 Star Service all around...THANK YOU!

Since moving to Roseville, I decided to try Vrooom based on the reviews. I was not disappointed…read more I used them for two services: new tires on my Tesla and an oil change for an old SUV that only sits in the garage. Both experiences were great. There was one very minor hiccup that was easily remedied. I have two sets of wheels, one for winter and one for summer. I left the winter wheels and they called me when the new tires were ready. I was told I could call back the day I wanted to swap them on my car since it would only take 15 minutes to accomplish. When I called in the morning to see if I could come in that afternoon, I was told I had to make an appointment, which would be a week later at the earliest. If I had been told this in the first place, I would have just made the appointment at that time. Nonetheless, they called me back and said they could squeeze me in that same day. Very minor and not concerning. Everyone was incredibly helpful and the service and pricing were amazing. I'll be back for sure.

This is regarding GVT. As a mechanic the guys are great but management is terrible. Another waste…read moreof time corporate tire center. They go well out of there way to try get you to buy new tires. Go somewhere else.

I have used this place many times from tires to brakes, as well as just for my regular oil changes…read more I love my mechanic Jason and have always been treated well. I never feel as though I am being taken for granted and they are extremely honest on what needs to to be done ASAP and what I can wait a bit longer to budget for. I know I pass at least 20+ shops on my way here from my house, but I am willing to do so for this service. They do have loaner cars, I haven't needed it as Caribou is within walking distance and I usually just hang there until the work is done.

To Mark M's comment - They do not over charge. They are more expensive than a national chain, but…read morethe difference in level of honesty and trust doesn't compare. Having a mechanic who you know is not trying to rip you off or just straight up lie to you is worth paying for. It's not over charging, it's called small business making ends meet. They are local people and have been around for a very long time. They care about the community. I love going somewhere where they will tell you what is wrong and what is coming up in the future. "This is what you need now and this is what you need later, which we could do now if you want, but you don't need to." You will not hear that from a national brand. I love Hawkins and have been going there since I have had a car. Before that I went there when my dad brought his cars there.

This is by far our favorite place to have auto repairs and maintenance performed and can't say…read moreenough nice things about their service five stars only because 1 million stars was not an available option

Brought my car in twice to have it serviced, once for a heating issue and recently to get a leak…read morefixed. They're extremely efficient and honest about the issues my car had and didn't make me feel like I was being hustled like some mechanics do. Their prices are really fair and I don't have any worries about calling them for issues I've had with my car. I also live super close so dropping my car off in the morning and being able to walk home is such a plus!

Very personable and knowledgeable in their craft. Top-notch customer service, quality work and…read moreaffordable

Excellent and honest repair shop. They restored my belief that honest car repair shops DO exist and…read morethis is now my GO TO place for repairs. Always very polite and professional and a pleasure to work with. I brought my 2005 Chrysler 300c and they fixed my coolant leak (Faulty water pump) and took care of a problem with an exterior door handle. Great job well done!!

I brought my sedan into Auto Works without an appointment & desperate for a solution. Mitch…read moreimmediately listened to my concern & assured he could help. After a courtesy drop off, I received a call a few hours later with resolution & would be completed by end of day. Once again, insisted on a courtesy pick up, and I drove away within the same business day (and it was a Friday, no less!) I can't thank Mitch, Wayne, and the team at Auto Works enough for your customer service, quality of work, and kindness you showed me. I so appreciate your service & you have found a loyal customer in return. Thank you, thank you!

Several issues with my experience here, but the last straw that induced this review is that after…read morean oil change there, my car sat for 2 weeks and lost 3 of 4 quarts of oil. Took it to another mechanic who discovered that Auto Works used the wrong drain plug, so all that oil simply drained out of my car. Unbelievable.