Brought my car here for an oil change because it was convenient; that part was fine. But they told…read moreme I needed a new motor mount, so I agreed to have the work done. After that, my car started making a rattling noise, which they claimed they "didn't hear" when I brought it back. They also said diagnosing an oil leak would be free, but then charged me. After driving about 100 miles, they told me they still couldn't find the source and that I'd need to pay more for them to remove the oil pan and keep looking. Took it to a real mechanic who found the issue in under 15 minutes. These people are full of it. Do not get anything other than an oil change done here.

I had a very disappointing experience at this Meineke location. Last week I was told to return…read moreTuesday for an oil change appointment through Hertz. When I arrived, the employee immediately said I had no appointment without asking for my name or checking anything. I showed my Hertz paperwork, but instead of reviewing it, he handed it back and told me to leave. The interaction felt disrespectful and unprofessional. Customers deserve respectful communication and proper appointment verification before being dismissed.

I stopped by to get an oil change because I was driving my daughters car and the OIL CHANGE warming…read moreappeared. Before they did anything they checked the service and told me it was done within 1,000 miles and should not be needed. The filled up the wiper fluid and sent me off for free! Will encourage my daughter to use this business when she really needs to change the oil.

I came in and it turned out I didn't need an oil change. The guy working there asked me if I still…read morewanted air in my tires and if I wanted him to check my fluids. I said yes and he did so quickly, free of charge. He was extremely professional and kind about it. I tipped him because he did so much to be helpful and kind to me!

i recommend Lloyds…read more Lloyds proved to be really dependable, walkable and honest about what to spend money on and what's a waste. They have done consistently good repairs, and made good referrals when other shops were a better choice for a particular problem. They are friendly, can squeeze in simple emergencies, and i trust them very much.

I recently had my catalytic converter replaced here. The service was good and everyone I spoke to…read morewas helpful and respectful. They communicated quite well. However, the service took a lot longer than I anticipated and what they said online. They had misplaced the part so the service was delayed. But once they found it they got it done in a single day. The replacement was also more expensive than I had hoped.

If you're like me, you dread getting your oil changed. Not because of the time it takes or the…read moremoney you spend, but because of the sales pitches and upsells you'll inevitably be offered during the process. I've been to this Valvoline location a few times, and rarely feel any of this stress. Sure, they mention a few recommendations (tire rotation, air conditioner re-charges), but quickly back off if you're not interested. A other places, it seems like you need to fend them off with a stick, but not here. They're fast, too. The last time I went in there, I never even got out of the car. A very friendly technician guided me through what to do - test the lights, blinker, brake lights, A/C, etc. He then had me put my key on the dash (for safety reasons, I assume), and I waited while they did their work. I paid right there and was on my way in about 10 minutes. As another reviewer says, there are $5-$10 coupons all over the place for this location, so rarely should you have to pay full price. Another nice little perk - if you have some hardware store needs, there's a store right across the street so you can shop while they change your oil. I just moved into the area, so I'm very happy to have found a quality place to get my oil changed.

The workers here were nice, but were lazy and withheld information or just did not know what they…read morewere talking about. One of my front lightbulbs was out, and I went there to have it replaced. The workers attempted to fix one light bulb, but then proceeded to tell me I had to see a mechanic. When I asked why, they said it was because of the wires. After taking a look myself, it was clear what the problem was: the light bulbs were broken. The technicians did not want to replace with a new light bulb. Always ask questions and advocate for yourself!!! It may save you a trip to the mechanic.

It's hard to find a new place to work on your car. And it's difficult to know if you can trust…read morepeople especially if you're not mechanically inclined but at Troy's - I could just tell that I would be taken care of. It's a small shop with minimal waiting room so if your car is going to take more than 45 minutes - you might consider waiting at a coffee shop or something. I had an appointment that I arranged via email. They were prompt with bringing my car back for the oil change and I was out within half an hour. During my wait - I had a lovely chat with the guy behind the front desk, he talked to me about the history of the shop and the experience Troy has. Another patron brought them fudge while they worked on her car and a second patron tipped them for pumping gas - in this economy?! To me those were clear signs that these people take care of their customers and the customers keep coming back! I'm glad I found this place for all my future car maintenance

Troy and his staffs are awesome people. He truly cares about you and wants the best for you and…read moreyour car. Honest opinions and examinations. Fair and reasonable pricing. Big subaru dealership I used to go to quoted me with 5k and barely explained reason why so I took my car to Troy. He looked and showed everywhere and said no big problem noted. He's usually booked out so I recommend making an appointment.

My son goes to UofM Twin Cities and needed a reliable auto service shop near campus. We asked…read morelocals for referrals to someone good, and Brooks (my son) ended up going to Tuan. He has been bringing his car to Tuan ever since, and we couldn't be happier with the service and cost and quality of the work. The reviewers that complain about lead time to get an appointment should just go ahead and take their cars to all the other service shops in the area! That way we can keep waiting a week or so for Tuan's amazing service and the impatient reviewers can get less amazing service without the wait. Win-win!

Recommended by my neighbours who've been getting repairs there for years. So lucky Raks could fit…read moreme in so quickly with such an amazing quote. I grew up in the automotive industry and pride myself on being able to understand "car talk" and repair the small stuff at home. Never once did I feel like I was being patronised, duped, cheated, or mansplained to. Straightforward, clear, concise, and easy to reach via SMS- each interaction was useful and easy to understand. Labour and work all done in a day!!!! Replaced clutch, struts, control arms, etc- had to drop the entire transmission to do so. Amazing. Other places (before we knew of Tuan's ) told us to total it/throw in the towel on the repairs. That they'd cost well over 6K (!!!!!!). If you haven't had your car serviced there, get on it! No frills, no gimmicks, no pretend problems to fix it. They're proper badarses in the business.

We dropped our car off for an oil change; the pricing was SUPER reasonable, they used synthetic…read moreoil, & you get a discount when you have one of their stickers on your car! Plus, they have cats in the store! This place is WAY better than the dealerships. Everyone is super kind & helpful, & they offer rides home if you need to drop off your car. When we picked up, they gave us a full report after inspecting our car, outlining what needed to be fixed & what could wait. There was no pressure to add those things on, but they were put in our car's notes for next time. We'll absolutely be making the switch for future services :)

I've had nearly every service done on my vehicle from this business. They are kind and don't talk…read moredown to you. If you don't know anything about cars they treat you like how every human should be treated and the cats are a total positive. They send you diagnostics about your car and confirm before doing anything, there's pictures and pricing. they even offer loaner vehicles and free rides.

Scheduled an oil change for 10 am and it took them two hours to begin the service. By then I had…read moreasked to be taken home to wait because they quoted me over an hour when I checked in. Then 2 pm rolls around and I hadn't gotten a call, so I called and they said it was done. Absolutely bananas insane that a routine oil change made by appointment would take 4 hours.

It's hard to believe that it was 10 (ten!) Years ago, when I gave this place a 5* review. Well, my…read morelast experience here changed EVERYTHING. My wife brought in the car for an oil change, and on pickup the manager discussed the condition of the drive belts.. He told her that they were "the worst he had ever seen" and that they were "ready to fail at any moment". Now get this.. he quotes her over $350.00 for replacement! Yes, three-hundred and fifty dollars for one hour of labor and $30 in parts. I'm sorry, but that's nothing short of criminal. Absolutely shameful, trying to take advantage of a lone woman (who just happens to be married to a retired mechanic, unknown to him). Needless to say I'm thoroughly disgusted with his behavior and we will never return. Oh, I ordered the new belts (Continental brand, mid-range quality) from Rock Auto for under $20 total. A good neighbor installed them for us, for which I paid him $60 cash. Took a little over an hour.. for an amateur, who knows how to do basic to intermediatec car work.

These guys are decent - not flashy, just solid mechanics. Also patient with me when I got fussy…read more And it certainly beats giving your money to a dealer who is in essence owned by a globalist hedge fund manager or 10 proctologists pooling their money and looking for a tax dodge.

My favorite and most trusted mechanics for 15 years for both new and old cars. They are great for…read moreoffering options that fit within the budget and they are good at communicating why some repairs are necessary for the safety and longevity of the car. You'll find knowledgeable and professional good guys at this auto shop.

Got me a quote right away, great communication. Loved that they had a loaner car to use! Will…read morerecommend to everyone

Requested a quote and got a quick, detailed response. I scheduled an oil change and the price was…read moregreat. Oil change included a car inspection now I'm going through my maintenance checklist, will be scheduling more services soon!