Service is great, my piercings came out so good!!the vibe there is amazing. The workers made me…read morefeel very comfortable

I had a great experience getting tattooed by Kira @stuckbykira yesterday! She was on time and…read morefriendly from the start of the appointment. She made sure I liked the drawing and made changes as needed. She then printed out multiple sizes and had me place them wherever I wanted so I felt certain about placement. She placed the stencils perfectly. Everything felt sanitary and efficient. She did two tattoos on me and finished in 3 hours. Her vibe was great during the tattoo and she has a light hand. Lastly, her pricing was super fair! I will definitely be coming back and would recommend her to anyone.

My birthday came around and I've been wanting a nice necklace but nothing too flashy something you…read morecan wear on the weekends casually, I went to multiple jewelers here at the West Covina mall and if I'm honest Nancy reached out promptly asked me question to get a better feel for what I was interested in , we scheduled a in store appointment but she had some emergency personal matters to attend to and I went and disliked the service I was sure I wasn't going to go back , Nancy called me the following day and apologized and went out of her way to regain to my trust and most importantly make me feel like a valued customer, the process took about 2 weeks due to me not being available but Nancy was patient and did not rush me she showed me over 10 different options and made the whole process smooth , 10/10 only because of Nancy she's professional and very attentive to the customer and yes I did buy a tennis necklace for myself

This place scammed my elderly mom. They convinced her to buy 2K earrings and upped the price on…read moreher. My mom isn't all there mentally and took advantage since she was with my aunt who didn't know better. They have a 30 day return policy and when my dad tried to return them well under the 30 days, they told her it's final sale. This place is dishonest and filled with horrible salespeople who will take advantage. So highly disappointed. Do not waste your money or time here. You will get scammed and ripped off.

Shorti was very helpful removing an embedded mid helix piercing that I had gotten from another…read morepiercer over seas. Shorti was able to identify the cause of the swelling and informed me of the process of how she would approach fixing it. She did a great job extracting the stuck piercing, as it was quicker than I thought. She went over the aftercare process, and even offered to check in on the healing process. I could tell she really loved piercings and I'm glad I found her- very awesome and easy to talk to. Will be getting my piercings done here next time!

Shorti was the best she pierced my daughter's ears and made the experience not scary for a 4 yr…read moreold. She told us how to care for the piercing and sent a booklet through text with how to care for my child.highly recommended

Brought my daughter to inflictions for her second earlobe piercing, and it was overall a great…read moreexperience. Eric (piercer) was awesome! He explained everything in detail to my daughter, he made sure everything was sterile, and it was a comfortable environment for her. Eric also educated her on the aftercare. We were extremely satisfied.

I called Inflictions Tattoo & Piercing in Covina to ask if they pierced minors. I specifically…read morementioned that it was my daughter's 6th birthday, and the guy on the phone said yes and asked how soon I could get there. He seemed rushed, so I said 10 minutes, and he told me to "take your time, there are other people in front of you." No problem. When my boyfriend got there first, the piercer told him it would cost $200 for ONE ear. Excuse me... what?? When I arrived, I asked him to verify that insane price. He mumbled something, nearly bolted away from me, and when I asked him to repeat himself, he half-mumbled again that he was "finishing up with someone." The whole vibe was shady, the place had a weird smell, and my gut told me this was not the spot. So I left with my daughter. Frustrated that I wasted my time driving there, I called back to say my piece. Before he even answered the phone, I could clearly hear him call me a "stupid bitch." When I confronted him, he played dumb like he had no idea who I was. I told him I had just left his shop and asked why he had me come all the way there only to spring a $200 one-ear piercing price on me. His excuse? "You didn't tell me your daughter was six. $200 has been my base price for 25 years." That's a blatant lie--I had my nose pierced there before, and it was nowhere near that. The truth is this guy doesn't listen, doesn't respect customers, and acted completely erratic--like he was amped up on something. His whole attitude screamed bitterness and misogyny. Businesses survive on treating people well, not by insulting them and scamming families on their child's birthday. Save yourself the trouble and take your business somewhere that respects you and your time. Covina has plenty of better options...this is not one of them.

Tanya the store manager and Mewdy have always help me get the better price. I have bought many…read morejewelry from this location the staff as always been friendly and help me look around for the best options for you.

Tanya is a horrible manager and very rude to anybody. I asked her simple questions and she gave me…read moresnarky remarks and very rude comments maybe it's her weight loss supplements she's on but no need to give people who spend thousands on rings and jewelry to be a straight up disrespectful to paying customers. I will not be bringing my money back here for a purchase again. If somebody can maybe message Tanya about her attitude I will be glad to go back and spend more money here.

Going to any jewelers during the holidays is like walking into a glittering treasure chest without…read morethe fear of getting glitter in your eyes. And if that's not enough to sell it, the sales people dazzle as much as their diamonds without feeling the pressure that you too will become a diamond. This place is overall great. It's the only place one can justify spending a lot of money for something that will fit in a box, but boy is it worth it. Thank you to the staff for making sure my rings are kept clean every 6 months and tempting me with a new watch.

I forget the name of the associate who always helps me, but she is wonderful! She is so pleasant…read moreand bubbly, her personality just pops and it makes it so welcoming any time I enter the store for my ring cleaning and inspections. They have a few sections for their clearange and typically during their holiday sales, they will still add an extra 10% off on top of that, making it a great deal.

The service here was great. I've been to other jewelers and these ladies are always very helpful…read moreand kind compared to others. I've gone in on multiple occasions to find a gift for a loved one and they always know how to suggest the most perfect gifts. Everyone has loved them! The products last a very long time. I've had a bracelet my mother gave me 20 years ago from there and it is still in great shape. If I have any issues like a broken clasp or necklace they know how to get it fixed. The pricing is good and they offer financing as well so it makes it easier to get a gift and not worry about paying all up front. Perfect jewelry for any occasion: holidays, birthdays, anniversaries, graduations. You name it and they can help you. I always send family and friends whenever they need something and would continue to recommend over and over.

Recently had my baby's ear pierced here. The two ladies were very friendly and patient. They were…read morevery welcoming and made us feel good. I would recommend them if you are looking into getting your babies ears pierced

Went back to try to return my things after the employee told me to use certain products that made…read moremy hair fall out and gave me a second-degree chemical burn the manager Diane told me to come in to get a refund for all my things went into the store Melanie the employee told me that I had already done the refund at a different store when I never did and the other store confirmed that I didn't do the refund. Melanie was also very disrespectful and very rude. This store is the worst store I've ever been to all the employees give out wrong direction to what to do with your hair and their products make your hair fall out so be very careful.

I had the best experience!! Diane had amazing customer service and made me and my friend feel so…read morewelcomed !! I will 100% be coming back just for her !! Thank you for being so sweet Diane !