The Service: Friendly & helpful. The Store: Great price & lots of selections. Always have promotions or discounts. The Parking: Mall parking structure read more

My wife and I stopped by this Claire's inside Burbank Town Center mall to ask questions about piercing our baby daughter ear. Anna was the lady who answered all our questions and provided amazing customer service. The prices will vary depending on which earring you want. We were happy to hear how they do things and are planning on bringing our daughter here soon to pierce her ear. They use a instrument to pierce someone ears here and not a needle. read more

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I went to Claire's just to look around then I spotted Samantha and she inspired me to get my ears pierced. Great customer service very detailed very patient and very kind. If you are looking to get your ears pierced for yourself or a loved one she is so amazing. Please go see her at Claire's Samantha. Thank you so much. read more

If you are looking to get your ears pierced this is the place to go! I wanted to get my cartilage (top of ears) repeirced and had looked all over the mall for the Piercing Pagoda. It was nowhere to be found. Turns out that they closed down! Reluctantly I decided to head to Claire's to see about getting them pierced there. There was an employee, Diana, there who had lots of piercings in her ears. She got me set up for my piercings and I was so relieved to see she had so many. She was very professional and friendly. She even let me have a sticker since I wanted one when I was done. I know the stickers were for the kids but I was feeling silly and she was fun to offer it to me since I was interested. She also gave me a tip for cleaning my ears by getting a spray bottle to spray the cleaner on them. It has been working great! After just a few weeks the soreness is almost gone. So if you are looking to get an ear piercing make sure to see Diana! :) read more

Claire's - Accessories Near Me - Burbank, California

We came here to get my daughter's ear pierced. She was 5 at the time and quite nervous. Thankfully the person who pierced them was talkative and kept my daughter busy answering questions . The process was very quick and easy. We picked the simplest of packages and it was over $100. read more

I bought one sunglass for my granddaughter yesterday evening when we leave at parking lot at malls, my grand daughter wanted to try on as soon as she put it on, its broken on side so today I went there ask to exchange Store lady told ne their policy is never return if its broken. their product is good for 20min Very awful store read more

So I've been going to Claire's for years since I was in middle school. I'm not bringing my 8 month old baby girl to get her ears pierced for the first time, and let me start if by saying Rebecca our Ear Piercer did an amazing job. She was patient with us and made sure we felt comfortable with where the earring was going to go thru and explained everything. My Daughter did well with her which made it semi easy. I definitely appreciate the amazing job Rebecca did for us and I highly recommend her for piercings. read more

I've gotten piercings from here twice. And both times they did an almost perfect job! Thank you Rebecca!

I walked in today 1/11/24 at 12pm and could not have left fast enough. I asked about piercings and the girl was so rude, interrupted me when I was asking a question and was not helpful with ANYTHING. I was going to get 3 piercings and purchase jewelry however, her rude attitude was so disappointing that we just left the store. read more

Excellent Ear-piecing service! Elizabeth & Rachel are the Super Hero's of ear-piercing! They did such a wonderful, thorough & sterilized job with our two girls ear piercing today! This dynamic duo each pierced at exactly same time, to limit the stress & discomfort. The girls are thrilled & did not cry once. I highly recommend Elizabeth & Rachel, as they were very skilled, kind, patient & clean. Thank you Elizabeth & Rachel! Clare's is lucky to have you both & so are we! We are so grateful for your help! read more

They had a $2 clearance or 12 for $12 or buy 3 items get 3 free ( which would be the same as $12 for 12 ). I got 12 things the associate says it's ringing up $19 and change . Initially says I got something regular price . Then verified I didn't . Says it's still ringing up the $19 and change and she can't give me any more discounts . Apparently the 12 for $12 is false advertising. read more

Claire's - False advertisement - Accessories Near Me - Burbank, California

My daughter loves this place and the staff are always helpful. She's into headbands and they always seem to have what she needs. (They do need to take this sign off because it might poke someone in the eye) read more

Claire's - Accessories Near Me - Burbank, California

this claires was bad everything is over priced and the workers are so rude i do not recommend at all terrivle customer service-

I got my cartilage pierced here and the experience was awesome! The piercer (Elva) was the nicest and was patient enough to answer all my annoying questions lol. The piercing was fast and painless! She's so so good and really friendly. They of course have so many cute pieces of jewelry & accessories at the store. The piercing is free w/ a purchase of their selective earrings (which range from sterling silver, to white gold and even diamond studs). If you're thinking about getting an outer ear piercing, I highly recommend this Claire's! read more

About 2 weeks ago an early Sunday morning, my daughter and I went to pick up an order that we ordered online and WOW! We were the first ones in the doors and it was not very welcoming! A good morning or simply a smile would have been nice. The clerk opened door as if not happy to be there gave us a look as yes? Explained we were picking up an order and just asked name and walked away. Came back gave us our package and nothing. No thank you, no have a nice day, no thank you for shopping at Claire's. Very poor service. read more

My daughter was excited to get her ears pierced. Brought her in to get them done and the 3 employees stood behind the counter talking. Never acknowledged my family or came over to see if we needed assistance despite us standing there for quite some time. I kept looking at the counter but they couldn't be bothered to stop their conversation. We left with my daughter in tears because she couldn't get earrings (they didn't even stop their conversation as I'm telling my crying daughter that she can't have them because no one wants to help) read more

Got my second piercing done here a while ago, everything is good now and it's all healed up. The staff is very nice and the ladies that do the piercings are very patient and kind. The only thing I wish, and this is not the staff's fault, was that they had the tiny like 2 mm stud with a long back, as the regular one is too short and caused my second piercing to be way too tight. This resulted in lots of pain, but everything is okay now, like I said. I'm probably gonna go in soon for a third piercing. read more

I love Clair's but usually there's always two associates that focusing more on having a conversation with each other then focusing on the customers. I was there this Friday and the girl that was there was very helpful to find what I was looking for. Their selection was so so but my overall experience was very good read more

My husband, daughter and I came in Thursday afternoon, October 13th, and the most helpful guy and girl helped us through the exciting yet stressful piercing of my toddler's ears. They were WONDERFUL. The guy (I can't believe I forgot his name) was so reassuring and professional. They both must've sanitized their hands three times before starting and as a worrisome first-time mom this was so encouraging to witness. The process was quick - they both took an ear so the piercing would go fast - and they even set up a chair so I could quickly comfort my daughter in private afterwards. Hands down I'm so happy I came here. Thank you for hiring such caring people. read more

My 6 year old got her ears pierced yesterday and both the manager in charge and another girl helped and were amazing from beginning to end.They were able to do both ears all at once. The manager (I wish I had gotten her name) was great at easing my daughter and my worries. She explained everything at every step of the way. My daughter handled it like a pro and it's all because of the way they made her feel. I definitely recommend this place for piercing and shopping. Aside from the ear piercing the manager was very friendly and had excellent customer service. read more

Came in here to get my 4 and a half year olds ears pierced. Asher helped us and he was beyond incredible. The only reason she didn't lose it was because he took the time to get her comfortable and told her everything he was going to do step by step! We weren't able to do a double where they both go at the same time... He had to do them one at a time! I was amazing with how well he handled her. I don't think we could have been happier!!! What an amazing person. Thank you Claire's!!! read more

i got my ears pierced here when i was younger and i remember it as a pretty reliable place so naturally when i wanted my second piercing done i went here but as soon as i walked in i could feel the attitude of the lady working... it was obvious she didnt wanna be there but i didnt think much of it ... throughout the whole piercing process she gave me nothing but attitude. i asked her multiple times to move the piercing mark bc she kept doing it uneven and she would roll her eyes and sigh everytime she was acting as if we bothered her by walking in (also on the claries website it says piercings are FREE with the purchase of a cleaning kit which is $30 but we were charged $70???) anyways all i got was shitty expensive piercings from a shitty worker im not happy at all .. if u want to get ur ears pierced go to a piercing and tattoo place i promise the people will be much nicer and ur overall experience will be better read more