A job well done. Quick and thorough. I appreciate how responsive the team was. Recommend them to…read moreanyone in search of carpet cleaning

On time, knowledgeable, efficient cleaning by a pro. Eric is the pro to clean stair carpet and…read moreupper floor. Plan to keep up with maintenance cleaning going forward.

I couldn't be more pleased with Fresh Start Carpet Care. Communication from the get go was…read moreexcellent. I left a message with the business and got a call back right away from the owner Zach Culley and got on their schedule. He contacted me the day of letting me know he was on his way arriving on time. Both he and his team member provided top of the line carpet care. I couldn't be more pleased with the outcome of my carpet and also Zach's professional and friendly demeanor. They will be my go to for carpet care needs going forward. Thank you Fresh Start Carpet Care.

On my initial phone call to owner Zach, I was immediately impressed with his professionalism and…read moreresponsiveness. My first call went to voicemail, and he returned my call while I was leaving a voicemail message. On March 24, 2026, Zach and Craig came to our 1850 sf home to clean all the carpeting. They arrived on time and got right to work, bringing in their equipment carefully and putting corner guards in place throughout the house. One of the first things I noticed was the pleasant scent - it is very light and does not smell like chemicals. My usual preference is for no scent, but I found myself preferring this delicate scent. They were efficient and quick (but not too quick!), and the carpets looked very clean when they were through. The price is one of the most reasonable I have found in Reno and includes a military discount (thank you, Zach, for your patriotism!). Fresh Start is fairly new to our area, but not new to the business of cleaning flooring. We look forward to trying their tile cleaning service next. If you need your carpets cleaned, I feel confident recommending Fresh Start Carpet Care.

Had our carpets cleaned the other day and Evergreen Carpet Care did the most amazing job!…read moreEverything from scheduling to the time of service was so seamless and easy. And what a beautiful job they did and our carpets look amazing!!

Chris did a great job cleaning my carpet. He was professional , knowledgeable and friendly. He…read moreAnswered all my questions. He made suggestions that improved the condition of my carpet and was patient and helpful. I've used this company for many years and they have always met my expectations and beyond.

We were impressed by Michael sending u before and after pictures of his previous jobs…read more He was responsive and showed up as agreed. It only took him about 30 minutes to remove the dark spots on the carpet. I highly recommend him and his business. The estimated cost was reasonable and well worth it. Thanks Michael! You can use me a a referral if you want. See you next time.

Had this company come out and fix my carpets that another different company messed up…read more They did a great job and more than fare pricing ! Highly recommend

Norbert was prompt, with excellent service, and the two rooms and stairway came out very clean with…read moreno odor. He came back the following day and took out some newfound stains. Excellent service and very personable. Would recommend his service.

Prompt and professional- Norbert did a phenomenal job cleaning large area rug for my parents. He…read morewas so kind and a delight to work with. Definitely calling him the next time they need their carpets done!

They came to clean our carpets when we first moved in. I noticed there were some spots still on the…read morecarpet. They came back out to clean them again as promised. I thought they would steam clean the spots but all they did was use a spray bottle and towel to try to touch up. Seemed very lazy way to me like they didn't want to drag out the equipment again. I also noticed the entry to the bedrooms did not come clean and nobody uses them. I will be trying somewhere else next time. Sorry

Great service, quick, professional, fair price! They got…read moreright back when we contacted and arrived right on schedule. Communication throughout was flawless and the tech did great work.

This is a great carpet cleaning business!!! Jeff responds quickly and is so very accommodating and…read moreprofessional. He and crew helped with carpet nearly destroyed by dogs peeing and pooping. They did a superb job, showed up when promised and worked hard!! The price was very reasonable I will not use anyone but Sierra Steam Carpet Care from now on:) Jackie

Do not leave this guy a message asking for his services. Just hang up and call back later until he…read moreanswers if you are that set on using him. I left a message early in the am to inquire. Jeff called me back a couple hours later when I was checking out at Home Depot with my little girl. He was irritated that I wasn't in a quite room when he called. I apologized and told him I was just checking out and said to just call him back later. Called him as soon as I got out of the store and again the next day. He Never answered or returned my calls. Obviously has some very fragile feelings, so maybe I dodged a bullet.

The friendly tech arrived earlier than expected (he called ahead to confirm that was OK as he was…read morerunning ahead of schedule). We only have carpet on the staircase (16 stairs) and he did a good job in a short period of time. The carpet did take longer than the quoted 2-3 hours to dry but dried faster than I remember with carpet cleaning in the past. Overall, the carpet looks good and I was pleased with their services and reasonable pricing.

Two hours after my schedule time i received a phone call telling me that the van was in the repair…read moreshop and they were hoping that it would have been repaired by today. Obviously they knew in the morning that the van was not repaired so why didn't I get a phone call before 2 p.m. It also took four days for them to get back to me to even schedule an appointment. I should have known then. Besides the owner can not even pronounce Nevada correctly.

Service: Rug Cleaning--Amazing Service! Very good quality and great value. They take extra care to…read moreavoid nicking walls and can maneuver around tight stairs and corners. I requested a rug cleaning service, but will do the tile steam clean as well in the future.

Contacted Scott's carpet cleaning based on reviews. They provided a prompt response and were able…read moreto complete the job in a timely manner. Professional and responsible service. We can not believe how much better our carpets look! We will definitely use their services again. Highly recommend!