I reached out for a move out carpet clean and Mark was very quick and professional to get back to…read moreme and get it scheduled. Eric came out the day of the cleaning and was very friendly, detailed and knowledgeable. He was able to finish it within schedule and did such a great job! I appreciated the value of their services and the quality of their work so would definitely recommend and use them again.

Sterling Carpet Care delivered an experience that truly exceeded my expectations. The two…read moretechnicians arrived on time, were incredibly respectful, and worked with real care and attention. My couches look refreshed and ready for the holidays, and the difference is noticeable the moment you walk into the room. If you are looking to revive your upholstery or carpet, Sterling Carpet Care is the team to call. Their professionalism, quality of work, and friendly customer service make the whole experience easy and worthwhile. Five stars without hesitation. I would happily recommend them to anyone wanting their home to look and feel its best. Excellent Value!

On my initial phone call to owner Zach, I was immediately impressed with his professionalism and…read moreresponsiveness. My first call went to voicemail, and he returned my call while I was leaving a voicemail message. On March 24, 2026, Zach and Craig came to our 1850 sf home to clean all the carpeting. They arrived on time and got right to work, bringing in their equipment carefully and putting corner guards in place throughout the house. One of the first things I noticed was the pleasant scent - it is very light and does not smell like chemicals. My usual preference is for no scent, but I found myself preferring this delicate scent. They were efficient and quick (but not too quick!), and the carpets looked very clean when they were through. The price is one of the most reasonable I have found in Reno and includes a military discount (thank you, Zach, for your patriotism!). Fresh Start is fairly new to our area, but not new to the business of cleaning flooring. We look forward to trying their tile cleaning service next. If you need your carpets cleaned, I feel confident recommending Fresh Start Carpet Care.

The owner was very responsive and polite. He took care while cleaning our carpets. I got quotes…read morefrom a handful of cleaners in the area and they were all pretty much the same. Our carpets came out great. They were in good shape before so I can't comment on stain removal or things like that. They came in at 8am and the carpets were mostly dry within 12 hrs. They will be our go to going forward

Had our carpets cleaned the other day and Evergreen Carpet Care did the most amazing job!…read moreEverything from scheduling to the time of service was so seamless and easy. And what a beautiful job they did and our carpets look amazing!!

This was my first carpet cleaning experience with any local company. After two years in our new…read morehouse (with little kids), our carpet desperately needed a cleaning. I called and asked about their special for two rooms and a hallway for $125. The gentleman on the phone told me that rooms larger than 200 square feet would cost more (I forgot the actual price) and any special treatments would cost additional as well. He helped me schedule a time for the following week. About 15 minutes before the scheduled time, I received a phone call letting me know that they would be arriving soon. I wasn't there but my partner was there and said everything went well. We opted for the basic cleaning and didn't expect all the stains to be removed (for example, some chalk paint in the hallway). The carpet looks much better! The invoice noted the stains that couldn't be removed and the traffic wear pattern in the hallway. We had reasonable expectations for what carpet cleaning could do and are satisfied with the entire experience. Would definitely hire again for future carpet cleaning needs.

I needed a large area rug and 2 smaller runners cleaned. The concern I had with my largest wool rug…read morewas that it was in storage for 5 years and had yellowed a bit. Michael was super responsive, and when I explained my rug concerns, he asked questions, had a couple theories about it, and knew how to treat it while also being realistic about managing my expectations. He showed up as expected, super friendly guy, and went to work. I'm pleased with how my carpets turned out, my expectations were managed well, and would absolutely use him again!

Did a good job on my carpets, quick to respond, think stairs could have had a bit more attention,…read morebut overall good job!!!

Great communication…read more Representative who did the job Efficient and business like Overall Great job

Norbert was very quick to respond, was able to come out within a few days and did a great job of…read moreimproving our highly pet-stained wool carpets (RIP Gigi). Thanks Norbert!!

They came to clean our carpets when we first moved in. I noticed there were some spots still on the…read morecarpet. They came back out to clean them again as promised. I thought they would steam clean the spots but all they did was use a spray bottle and towel to try to touch up. Seemed very lazy way to me like they didn't want to drag out the equipment again. I also noticed the entry to the bedrooms did not come clean and nobody uses them. I will be trying somewhere else next time. Sorry

Great service, quick, professional, fair price! They got…read moreright back when we contacted and arrived right on schedule. Communication throughout was flawless and the tech did great work.

This is a great carpet cleaning business!!! Jeff responds quickly and is so very accommodating and…read moreprofessional. He and crew helped with carpet nearly destroyed by dogs peeing and pooping. They did a superb job, showed up when promised and worked hard!! The price was very reasonable I will not use anyone but Sierra Steam Carpet Care from now on:) Jackie

I am so pleased with the results! I was afraid after pets and teenagers my carpet was ruined, but…read moreSierra Steam saved the day! These guys are so professional, arrived on time, and were super efficient. Overall they did an excellent job, I would highly recommend them.

The friendly tech arrived earlier than expected (he called ahead to confirm that was OK as he was…read morerunning ahead of schedule). We only have carpet on the staircase (16 stairs) and he did a good job in a short period of time. The carpet did take longer than the quoted 2-3 hours to dry but dried faster than I remember with carpet cleaning in the past. Overall, the carpet looks good and I was pleased with their services and reasonable pricing.

Two hours after my schedule time i received a phone call telling me that the van was in the repair…read moreshop and they were hoping that it would have been repaired by today. Obviously they knew in the morning that the van was not repaired so why didn't I get a phone call before 2 p.m. It also took four days for them to get back to me to even schedule an appointment. I should have known then. Besides the owner can not even pronounce Nevada correctly.

Service: Rug Cleaning--Amazing Service! Very good quality and great value. They take extra care to…read moreavoid nicking walls and can maneuver around tight stairs and corners. I requested a rug cleaning service, but will do the tile steam clean as well in the future.

Contacted Scott's carpet cleaning based on reviews. They provided a prompt response and were able…read moreto complete the job in a timely manner. Professional and responsible service. We can not believe how much better our carpets look! We will definitely use their services again. Highly recommend!