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City Place Boston

3.4 (10 reviews)
Closed 7:00 am - 10:00 pm

City Place Boston Photos

Business Info

CITY PLACE BOSTON ATMOSPHERE

What's the vibe?
Moderate noise
Good for groups
Good for kids
Good for working

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Copley Place

Copley Place

3.8(132 reviews)
0.6 miBack Bay
$$$

I used to adore this place. But now it's just as depressing as the other gentrified, dull, and copy…read moreand paste store fronts at other malls. Newer isn't better. The whole atmosphere is cold, not inviting and boring. No distinction, character or charm. Before there used to be. Under better prior management I presume. Removing the iconic waterfall? Big mistake. It was elegantly paved with small penny fountains. It was timeless. This urge to just nuke what was beloved to make everything look like a clinical and soulless hallway. All employees at almost every store are glued to their phone and not present at all to customers. You don't make money that way. Even the joke of security guards are glued to their phones outside Gucci. What a joke. In unpredictable and trying times like these, inflation isn't going anywhere and high end stores need to actually try. It was never this catered to the 1%. You could actually go to a restaurant or store and not feel like you've been robbed and facing a debt to pay off for a year. Management can waste their breath saying that Copley was simply updated to keep up with trends. Well, you failed. There's no heart, hardly any selection, all classic architectural which features attracted people from all over the world - destroyed where you do not know where you are. What once was a place of wonderment, excitement and to spark your Christmas Spirit, is now simply a drain of disappointment as you go home with a sigh. Management - you don't have to bother responding. You obviously made decisions to destroy the good made by top notch engineers. It's too late. Sad.

One of my favorite shopping centers. Very clean. Huge variety of stores. Love that they have high…read moreend luxury stores here - not many in other malls. All employees that I interacted with were very friendly and knowledgeable. You will not leave empty handed!!

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Copley Place
Copley Place
Copley Place

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City Place Boston - food_court - Updated May 2026

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