Great customer service and got a good deal on my glasses. There was a 20% discount on certain frames and you get to use your vision insurance too. The purchase of glasses came with free eye exam, anti-glare and adjustment. The doctor was very professional and cleanly; he sanitized and wiped down all the equipments right in front of me. I felt comfortable to put my face on the machine and the room wasn't cramped like the ones i've been to in manhattan. He usually leaves at 6pm and come on certain days. The store is open all seven days and closes at 7:30pm. There was a wide selection of brand name prescription and sunglasses to pick from. The staff members here speak English, Mandarin, and Cantonese. Cecilia was very helpful in explaining everything clearly, she was very accommodating and friendly. I am usually very picky when it comes to shopping yet she had a lot of patience and kept her professional composure. It was a enjoyable experience selecting a pair of fashionable eye glasses with her because she offers great suggestions. The boss is lucky to have such an exceptional employee like her. Everything went smooth, quick and easy; I picked up my glasses the day after my eye exam. I am very happy with my purchase and got two other people I know to come get their glasses here. I highly recommend this place. read more

City Eye Optical - Black and gold rim Dolce & Gabbana frames - Optometrists Near Me - New York, New York

I have not been back to City Optic since four years ago that was what Dr. Chen said to me when he reviewed my medical record. I just want to tell everyone the staffs there are very courteous and very patient. In addition, I believe Dr. Chen did an awesome job with my eye prescription. He did it with precision. I am now able to do my work on the computer as well as see far distance. I am so glad I lost my eyeglasses so I can go back and get my eye exam again. I highly recommend this place! Please reach out and request for Dr. Chen. read more

I purchased eyeglasses a year ago. Since I have glasses from a young age I always buy the most expensive lenses. The customer service was great but a year later my glasses are in a bad condition with coating falling off and scratches all over. I was told a two year guarantee is not available for me no more and I should speak with the man who sold it to me. This was by far the worst eyewear experience I had by read more

I just had a great experience at this optical store,Cecilia was great,very friendly and talkative. I didn't made any appointment and was in the chair right the way. I actually brought my own frames and they did an eye exam and installed my lenses within an hour!great job!now I can see everything read more

I usually don't write reviews (too lazy) but I will do exception. This place deserve high traffic! I spent some time looking for a prescription frame for my husband. We got his previous couple of frames and exams in the Cohen's Optical in the city. We moved to Bensonhurst recently so we tried to find something local. OMG what a hustle. There are quite few optical stores in the area, but all of them are so unwelcoming with high markups! City Eye Optical just the opposite. Its a very fresh place, with friendly hip staff, great selection of frames and unbeatable low prices. After getting two frames done in this place we realized how much extra money we spent in Cohen's previously!!! I highly recommend this place if you need exam, want new pair of glasses, contact lenses or shades! read more

City Eye Optical - City Eye Optical - Optometrists Near Me - New York, New York

I've been to many other optical places before but this is truly the best place- the staffs are warm and the products are stylish and IN!!! Cecilia helped me when I was there- she is so patient, friendly and professional! This place changed my normal point views of optical shop! Will definitely bring my friends there too! read more

So glad I came to City Eye for my new pair of glasses. If you purchase a glasses from City Eye, they offer a free eye exam, 20% off, and they gave me $30 off on my frames too. Michelle was super patient during my eye exam and gave me tips on how to keep my eyes from drying. The sales lady was so nice, helping me pick out my frames. The frames were ready in 3 days, and im in love with them! I receive compliments for frames all the time, really happy i went to city eye read more

I have been passing by this optical place for years and not notice it. It had a very small sign! One day I needed to purchase a pair of sunglasses and was roaming on 86 Street. I found this optical store and was so surprise with their collection. They have lots options from the economical pairs to very high end designer pieces. I found that their staff was very helpful with recommendations and fittings. What I most appreciate was that their staff was not pushy, they make you feel very relaxed and comfortable when you browse the store. I ended up with a few pairs of designer collections and was very happy with my purchase. I recently brought my 14 year old niece to get a pair of Ray Ban sunglasses before her trip to Paris and Israel. I was so surprised that the staff remembered me. I highly recommend this store for their friendly and personal services. read more

I absolutely love this place for all my eye care needs. My parents also love this place too. My mom and I just bought another pair of glasses. They have chic, trendy and a wide array of different brands all at a reasonable price. The staff is very accommodating, patient, and attentive to your needs. Cecilia guided us through all the different options and gave us some helpful recommendations. I would definitely recommend coming here. read more

City Eye Optical - My New Saint Laurent glasses - Optometrists Near Me - New York, New York

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I used to get my glasses at 8th ave. No need to do it anymore since this is conveniently located next door at the place I work. The staff is friendly and offers great advice for selecting glasses. They hire professionals for getting your eyes checked. I brought my first pair of contacts here and provides me with valuable information as to what type to get. read more

City Eye Optical - One day contacts - Optometrists Near Me - New York, New York

Never realized how much of a scam this place was until I tried another glasses store. Me and my mother both got glasses here, and upon receiving them we both felt really dizzy and the glasses made our vision feeling distorted. I dealt with it and wore it anyways, but my mother asked them for help and they basically struggled their shoulders and said, thats just how it is. Forward to one year later, my glasses were becoming loose and I noticed that there were screws on the side so I went back and asked if they could retighten them. They immediately said no, those are not fixable, they would not even try tightening it. They simply kept on insisting that I buy a new pair. This week I went to a different optical store for a new pair of glasses and the clerk asked to see my glasses and immediately she noticed my glasses was loose and without me asking she simply tightened it for me. I CAN NOW CONFIRM, THIS GLASSES STORE IS A SCAM. read more

I recently purchased a new pair of glasses from City Eye Optical and they are now my favorite pair! I was so impressed with how friendly and attentive the staff is. They have a huge selection of frames and the sales person was really helpful in choosing the right pair for me. I will definitely be recommending them to my friends!! read more

Been here for glasses for my whole family. Nice staff, especially Cecilia, very professional. Wide range of optical frame and sunglasses frame available, best price in the neighborhood. Doctors were professional and precise. I would recommend this store. read more

Great customer service, good quality of products and most importantly the price is great and reasonable!!!

I was here with my friend who just needed an eye exam for her DMV renewal. The equipment in the exam room was so nice and clean. the eyeglasses collections are wide. I bought a pair of sunglasses when my friend was doing her exam. I love this store. And I believe it's the best optical store in this area. Thanks. read more

In the last 3 days I had dry eyes and couldn't see well from near of far. I suddenly lost vision! My eyes hurt and wasn't able to write my phd for more than 30 minutes without making a long pause to rest my eyes. I was really worried. On a sunny Sunday after July 4th I called Cecilia who assisted me carefully once I got there. And received then great attentions from doctor Michelle D. who checked -with all the machines possible- my poor eyes. She sent me for more exams to another good doctor they work with, faxing her all the medical informations possible. I payed 30$ and got even a discount on new lenses without pushing me to buy anything. I'm really satisfied and thankful. read more

The most disrespectful, uneducated and rudest staff (the middle age woman with shoulder length hair and glasses). I asked her about the price after her unclear explanation about the process of using the insurance plan for the glasses and contact lens. Instead of explaining things clearly, she mocked me by saying"ARE YOU SURE YOU GRADUATED?" She has no right to treat the customer this way. It is none of her business whether the customer is graduated or not. She just needs to explain things CLEARLY and the educative way if she is an educated person too. The worst customer service ever!!! The customers ask questions because they don't understand things clearly. It is neither because they are having so much time nor fun talking to you. read more

Cecilia is a great sales lady and wonderful to work with. I went in there to get new frames and in less than 10 minutes she gave me 5 frames that fit me perfectly when I tried them on. Needless to say, she knows her stuff. And if you aren't too indecisive or here to pick stuff up, you could be totally in and out in minutes, which is why I particularly like to come here with my parents. I've come in for an eye exam, check up, and mostly for my new frames this year and the previous year. On the times I've visited, she's always around but her assistants seem to change sometimes. All of the times I've went, everyone's super nice. They're also all trilingual so they all can speak Canto, Mando, and English (at least from what I've heard). Lots of frames, always some sort of discount that month, and quality frames. Well actually that seems to be a hit and miss and here is why I almost want to give this place 3 stars. Not only has my dad's frames somehow unscrew themselves at one point, but sometimes when I've stepped in I've seen guys come in telling them, "hey one screw on my frame just popped off on its own". Hm. I've had frames that last years without having a side pop off or get loose. I see that they sometimes tighten the screws for the customers themselves. Except when my dad came in at one point, that old guy there wanted to charge him? I don't know what was up with that. Plus if you read my tip down there, that old guy also accidentally burned the sides of my head after he molded my new frames. Yeah, I wasn't paying attention when he was done molding, and he put my frames on after heating the sides up. I just felt this intense burn on both sides and just went OW really loudly. I dunno, as a person, I'm not very fond of neglectful people. He also laughed (right in front of my mom mind you) and said sorry in between laughs. I like coming here and getting frames from Cecilia, but I definitely want to stay away from that guy if I could. read more

They are very awesome!!U get a free eye exam when u buy glasses from them..I bought a glass and accidentally it got broken after few months ..so I went there and they gave me a brand new pair of glasses after a week or so..which is unheard of in this Urban jungle..NYC!! read more

Came here for contact lenses and had a great experience. The doctor is very thorough and made sure that the contacts were comfortable. She even went as far as staining and dilating my eyes to make sure that I didn't have any damage because I mentioned that I sometimes see floaters. The staff is helpful and there is also a great selection of eyeglasses that I plan on going back for. read more

Every time i came here I fell so good.They got a great quality,and great service.

If you care about your eyes and perhaps want to pick the best pair of glasses for yourself, then do yourself a favor and go to this optical. Extremely helpful staff willing and happy to help until you find exactly what you're looking for, however long it takes. With a wide selection of products from every price range at an affordable price, I am truly impressed! read more

Really good service!! Miss Huang helped me to get a sunglass and a optical glass! She is patient and really nice! Really love my new sunglasses and is waiting for my optical glasses! read more

I've been their customer since it started. The reason that I keep coming back for either glasses prescription or contact lenses is because they offer exceptional services. Cecilia, who is the owner of this place is very helpful and professional. She answered all of my questions regarding my insurance coverages. She also helped me pick my eye glasses when I have trouble picking the right one. They have a lot of trendy sunglasses to choose from as well. The staffs were helpful and patient when I brought my glasses for cleaning and maintenance. Oh, last but not least, the price was reasonable. read more

This place is my first choice whenever I need to get new contacts, frames or sunglasses. Not just because it's a decent place with almost every brand available in a lovely price, it's more about the service attitude. Ceci, the owner of City Eye Optical is so helpful and professional. She always considers customer's experience over the profit. I already purchased 2 frames and 1 sunglasses from this store, and I recommend every friend in need to this place. And Ceci never disappointed me. 5 stars for sure. read more

Need to be very careful if you decide take the risk. Everything seems nice, the sales lady will rip you off. My insurance offer total $225 coverage for eyeglasses. Cecilia told me my insurance only cover $125 without a shame. Stay away from this place! read more

Can you say amazing prices!!!!!! Their prices are so right that no place can compete. The staff there is so nice friendly and helpful.The actual store is also very upscale and modern. I also had my examined there and the doctor was great and very thorough and had all my questions answered. Would definitely recommend this place. read more

I can't believe no one's written about City Eye Optical. Come on Yelpers, have you not made your way into Bensonhurst?! Well, score another "First Review," for me. Ha. Stats aside, City Eye Optical is one of a kind in the area. If you're not familiar with the neighborhood, it's dotted with typical run of the mill restaurants, delis and takeout joints. I stopped by City Eye Optical on my way to Hottest 86 for hotpot. I was so glad they were still open when I got there at 7pm - they're open until 7:30pm daily - and was able to accommodate glasses my needs. The staff were all very friendly and apparently aside from English and Chinese they have staff who speak Russian?! Cool. I needed to get new frames and was able to see the optometrist for a quick but thorough eye exam. I was due for one as my last test was more than a year ago. The shop carries a number of designer brands and many styles. The staff were SO patient when it came to helping me pick glasses from the counter; they also have a wall of filled with frame you can try on yourself. I always feel bad asking to see frame after frame so this is a bonus. I ended up with a Ralph Lauren plastic frame. They also have contact fittings. Spread the word Yelpers, this place is tastefully decorated and has efficient costumer service. They do walk-ins service but if you need to get an eye exam it is best to call for an appointment with the optometrist. read more

Saw this store on my meeting up with some friends. Since I had time before my friends came. I stop by the store just to check it out. The sales and doctor there was very helpful in examining and choosing a frame. I came out with 2 pairs of frames. One everyday and one sunglasses. I would recommend this places to friends. read more

You can't say enough good thing about this optical store...the staffs are super friendly!!! They are not pushy in making their sales...they offer what's suitable for their customers and their follow up services are incredibly satisfied as well...oh have I also mentioned their prices are so down to earth and reasonable!!! There's no other optical stores you can find that beats City Eye Optical!!!...I highly recommend them!!! read more

Bought 1 day acuvue moist for 90 days. Price was reasonable. I got free 10 pair contact lenses absolutely free.

I was greeted as soon as I entered the store. Staffs are friendly and knowledgeable! Helped me pick out glasses that fit my needs with their professional recommendations. The eye doctor was extremely patient with all my questions and explained everything thoroughly. Prices are also responsible! A pleasant experience with City eye optical! Highly recommended! read more

i just purchase a sunglasses from city eye today, they have great customer service and reasonable price !! i will recommend people to this place. read more

Bought a pair of frames here and I am in love with them! Great customer service! Cecilia is very patient and knowledgeable.. Prices are a little high but they do have sales. I recommend this place! read more

I have had eye glasses made in 10 different places and I never got the treatment that I received from City Eye Optical. The whole staff were very friendly and helpful. The manager Cecilia was very knowledgeable and answered all my questions. I walked in and got my eyes examined, chose frame and type of lens. Cecilia told me the eye glass will be ready in one week. Within two days, I got the call that my eye glass was ready for pick up. I would definitely recommend City Eye Optical to everyone. read more

Be aware, they might rip you off. I did not get what I ordered and they said it's not their fault, it's my fault for having bad eye sight.

Service is very bad. The sales has no manners and disrespectful. Will never ever recommend this place. When I pick up my glasses they didn't even help us to adjust it. Never been to an optical store with this bad of service. I am very disappointed. read more

i was there a week ago, had a very professional eye exam, doctor was very professional, staff were very friendly and helpful, great selections and prices were reasonable. i would definitely come back for my next glasses, definitely recommended. what a great place to shop for glasses, and most importantly, the optician helped me adjust my new and old glasses, they felt extremely comfortable after she adjust my glasses...... read more