I have horrible vision but I am really bad about going in for checkups. Therefore, I've walked by this place for the past 3 years and never thought anything about them. I didn't even think I'd use them for whenever I did decide to get my eyes checked. But I decided today to go because I wanted to get a checkup before I start my new job and my insurance expires. They were listed as a participating provider and since they're right around the corner from me, I thought, why not? I called to set up an appointment and a very friendly lady answered and said I could just walk in anytime during their business hours.
I went in around noon and both ladies at the desk were very pleasant and friendly. Not an ounce of the typical NY attitude! While I waited for the doctor, the other ladies were helping customers and they were so incredibly friendly to everyone! I caught myself smiling and laughing along too!
The doctor who saw me was very professional and pleasant as well. Once he was finished, I went back to the front to pick out frames. The girl who helped me was very knowledgeable about what would work for me and made the decision process very easy and quick.
I never write reviews, but as I was standing in their office, I decided that I would because they were so great!
Update: I gave them 5 stars but I downgraded them to 4 because they are very bad about returning phone calls and email. After my visit, I remembered that I had forgotten to ask them a question about the glasses I ordered. I called on 2 different days and they said they would call me back because they were so busy. No call back. I also emailed but did not receive a response.
2015 Update: I gave them 5 stars when I first went in 2011, then down to 4 on my second visit, Now I'm giving 3 on my 3rd. The doctor is very nice and if it were just him, I'd give him 5 stars. However, the front desk staff are VERY unprofessional and rude. I walked in and there were 3 girls behind the desk. There was one lady at the desk being helped on so I stood just a bit behind until one of the staff was ready. I stood there for a good 4-5 minutes without a single greeting from anyone. When they started helping people who were behind me, I finally asked them if I needed to fill out something. Later, when I was in the back area, one of the girls was sitting at a desk talking on her cell swearing and gossiping. The doctor should really do his business a favor and hire new staff. read more