Friendly staff (owners) and good service. Always happy with their work both laundry/dry cleaning, and alterations. Stains always get removed and no shrinking. It's our goto place. read more

I am so upset. I took all of my nice worth clothes to Citrus Cleaners and they shrunk everything. I paid $142 for them to ruin over $1,000 worth of clothing. I called them as I am out of town for work for the next couple of months. They refused to refund me or help me out. DO NOT RECOMMEND. read more

To me they are extremely expensive, i was in shock when I had to pay $55.00 for a cheap blanket dry cleaning . I asked why it is so costly, the owner (I think) just laughed at me. No explanation. Bad communication...But maybe I'm cheap? That's my experience, of course I'm an old bugger on social security. When I was working making good money, I didn't even looked at bills, but now I have to..Be careful, look at the invoice when you drop off. I didn't unfortunately, otherwise I would run out of the store. read more

Stay away from these guys... Their price is ridiculous their turnaround time is long... Just took in a sportcoat and I ended up paying $14... read more

I wish we had a cleaners this good near our other house. We save all our alterations, and cleaning, when possible, until we return to LaQuinta. The prices are very fair and the people are always helpful. read more

Don't usually write reviews. We had been loyal customers at Citrus Cleaners for three years. Recently picked up dry cleaning and saw that minor stains on two pairs of wool pants had not been removed. In addition, I noticed new stains in plain view on front of both pair that were not there when I dropped off my clothes. Asked them to clean both pair again. When I returned several dayside later, stains were still as visible as when I first took pants in for cleaning. Discussed with owner, herself. Her attitude was dismissive and she replied, "Oh, well". Did not appreciate that. In addition, I asked them to use light starch on my shirts, yet, they used heavy starch repeatedly. Drove directly over to another Cleaners, who had been recommended to me, explained what happened, and left pants with them. Both pair of pants were cleaned properly the first time. Will not return to Citrus Cleaners. Incompetent and rude. read more

I took my white sofa cover to get dried cleaned, it cost 45 dollars and I waited a week to get my sofa cover returned worst than before. When I picked it up they warned me that they were unable to take the original stains out but once I was home I noticed it had many more stains that weren't there. Don't waste your hard earned money I recommend you take your stuff to some other cleaners. read more

I sent in my expensive shirt to be dry cleaned and it came back in a lesser condition than when I turned it in. If you have pricy shirts, I do not recommend this place. read more

The owner is really rude I only took two shirts to laundry not even dry clean and they overcharge $3.50 each I merely told her where I come from they only charge $1.54 laundry shirts, she basically said go there if you don't want to pay our price we cannot serve you in my opinion that's very rude read more

I was in need of getting two uniforms dry cleaned and pressed on Saturday and need it done first thing in the morning. When I called other locations, they were rude and said no even when I offered to pay extra. I called Citrus Cleaners and without hesitation she said that she would do it. Said she closed at 2pm(it was 2:03pm), but she would wait for me. I got there at 2:30 and she was still waiting for me. I was able to pick up the uniforms by Monday at 11am. Will definitely be going back. read more

Specifically asked to get the stains out of my expensive shirts and sweaters and they all came back with the stains. Very disappointed will definitely not be coming back. read more

This review is tricky to write...first, a piece of advice. Chose your dry cleaner because they don't wear the same size as you. I had used Citrus Cleaners a few times and had made them my local cleaners. They were adequate. I took 14 sweaters, some trousers and some comforters in. Because of the large load I failed to count the pieces or bring my receipt. But what caught my eye was the cashier, wearing a sweater I purchased in London. Before I realized it was me ne, she even let me look at the tag, it was most definitely mine. At a cost of about $300 U.S. she swore she bought it at the local thrift store. This was an extremely light weight special cashmere from a designer shop in London. Without proof there was little I could do. So, after a good cry, I waited until closing to speak to the owner. I handed my receipt ( I had found) explained what had happened, and much to my surprise... Laura, had deleted my account, there was no record of my having ever been there. The owner balked, it took him back realizing my records were no longer even there. He steadfastly started his language skills were inadequate & I wasn't a customer of his...this is what you can expect of Citrus Cleaners, schlocky! read more

I called to get the price for cleaning shirts and was told $2.50 per shirt, so I dropped off 3 shirts and a blouse. When I picked up the shirts and blouse, I was charged over $20. After asking about the difference I was told, "Shirts are $2.50 ...if you just have them laundered. Your shirts were dry cleaned." Call me crazy, but that's just flat-out unprofessional. If you are a dry cleaner and someone calls to ask about shirts, tell them, "It's $2.50 for laundry and $4.50 for dry cleaning." Let the customer decide what they want to do. I might have paid the high prices happily but instead I feel very misled. read more

This place is awesome! While on vacation, I stained my favorite blouse. I didn't want the stain to set so I took a chance and brought it here. I was a bit skeptical from the previous reviews, but as they're dated I gave it a shot. Turned out to be just what I needed! Friendly service and quick turnaround time PLUS they got the entire stain out. I even came back to get a dress pressed that had wrinkled in my suitcase. We're in the desert often for vacation and will definitely return! read more

My mom & I went into Citrus Cleaners to have a little hook replaced on the inside of my Dad's dress pants which had broken off. As soon as we walked in we were asked "Can I help you?" by a employee named "LAURA." I placed the pants on the counter and showed her where the piece had broken off & proceeded to show her the broken piece we had brought with us in a ziplock sand which bag when she rudely interrupted me and put her hand up and sneered, "Oh no, no we cannot replace this, it is factory made, done at the factory, and we can't put that back on!" I replied, "okay, well it doesn't have to be the same little hook, can u put a similar one on?" Then employee LAURA said as she's shaking her head back and forth, "NO Ma'am, no, no, it is Factory made, we cannot replace it!" Ii was so shocked by her rudeness, not to mention there were other customers also Iin there, that I said as I went to walk out, "You are a VERY RUDE person!" And as we walked out, she said nothing... I turned around and took few steps back towards the door. & asked what her name was and rather than give it to me she replied with, "I didn't do anything!" After asking her three times she finally gave it to me! At least she was honest, because she "didn't do ANYTHING" at all!! We left and went to "Discount Cleaners" on Hwy 111 in La Quinta where we were welcomed by a very sweet woman named Norma. We explained what we needed, showed her the hook, and surprisingly she happily offered to fix it right then & there & it cost $2. read more

The customer service is horrible at citrus, the owner won't take responsibility for damage. I had a button down summer dress come home missing the top 3 buttons .I couldn't wear the dress , when I complained I was told it's not their fault the drum must of pulled them off. Her solution was for me to go buy more buttons. Not worth the convenience of the location I won't go back! read more