I like this kohl's location. It's free standing (not a mall). It's clean, close and not crowded…read more They have better quality and different brands than Walmart or Meijer so paying more but for better quality. Love getting Kohls cash!

Your employees are great. You don't have enough of them. Today is the 3rd time in just a couple…read moremonths that I have laid my purchases down somewhere and left because there was one person at the register and a long line of customers, and either there is an issue with the register or the cashier has to walk away to find someone or something they need. It's inefficient. I understand it's challenging to find great employees but you're going to have a hard time finding customers if we are waiting in line for 10+ minutes on a Sunday mid morning when things should be relatively smooth. I don't know if it's management or just poor overall business model but it's not good.

Stopped in for a pair of basketball ball shorts and left with the store, lol…read more Customer service was nice as well as associates were kind and the lines were moving. Clean and well organized. I found everything I wasn't looking for.

I love this store. Lately they have had plenty of cashiers, they keep merchandise on the floor and…read morethey are always friendly. I'm probably here once a week browsing and there is always new product in the store. I usually find pretty good deals.

What a fantastic adventure I had today. I love Boba tea. So, it was not a surprise I would find…read moremyself visiting Ann's Boba Tea. I had difficulty debating which tea I wanted to try and ordered two. Fortunately, the first one was sooooo delicious that I drank it up fast and felt delighted and refreshed. Needless to say, I did not get a picture of the pineapple goodness that had strawberry popping bobas, but I know that combination is . With my second tea, I asked the owner to get creative. She created a honeydew with green apple masterpiece . If you're in the mood for some refreshing Boba teas, definitely head to Plaza Urbana in the extended food court to try some delicious Ann's Boba Tea. Black-owned/woman-owned

If you have not tried the businesses at Plaza Urbana-I encourage you to stop by. We stopped by…read morethree restaurants today and I will definitely be back!! 1. Cup de sac was our main stop. It's a vegan restaurant that is absolutely great. The owner and chef greets you with a smile and is ready to go over any question you have. We ordered the cooked nacho stack and the gargantuan burger meal and a small smoothie. 2. Ms Marsha's bakery was our next stop. Again greeted with a friendly smile and some deliciousness. She's got sweet potato pie-cookies-brownies parfaits-cupcakes-cheesecake; every treat you can imagine. But be warned-her cheesecakes sell out fast, so beat the rush. She also offers vegan treats as well. 3. Carnitas el tarasco was great as well. Their agua fresca were so fresh. They have different flavors so something to look forward to next time. There's boutique shops, a hair salón, I believe a nail salon and more spaces to be filled. Definitely worth a visit to the Eastside of Indy

Don't go into the shoe department and try to return something because you might run into AJ . He's…read morevery rude. The only really rude person I have ever come in contact with Nordstrom!!

Excellent customer service!!!!! I didn't get the floor manager's name (male) but he went WAY ABOVE…read moreand beyond to help me look for a dress with pockets I didn't find what I wanted in a dress, but he left no stone unturned. I greatly appreciate all of his help....he is a TRUE ROCK STAR!!! I did purchase the most beautiful pair of Adidas... They spoke to me as soon as I entered the shoe department! When I checked out, my cashier was Bridgette!!! WOW!!! She totally killt it!!! She was so incredibly personable, funny, and willing to give me suggestions on what to use inside my sandals to help my foot not hurt, and just overall was SUPER SWEET!!! Parking is never a problem, the location is prime, and prices are pretty good. It's not a mall, per se, but I always get the mall shopping feeling when I shop here. They have just about anything you need (dresses with pockets) in every section of the building. It's one of my favorite places to shop. Thanks, Kohl's.

I can't see how this store is still open. It's the neighborhood that's bringing it down. I would…read morehate to be the manager of this store because there's only so much you can do. There is product all over the floor like someone just went through mad and started knocking stuff down. It's like a tornado went through this store. They may even need to have a sign that saying children under the age of 21 should need an adult. The restrooms were horrible and my wife said she decided to hold it until she got home which is the first time I heard her say that and she's missing her gallbladder. We'll just take the drive and go to the one in Fishers.

I went to the music section to the kpop albums. And some of the packaging was open and the…read moreinclusions that come in the album was missing there was like a few open and 2 were fully out of packaging. And when I opened my enhypen album everything was missing so the poster the photocards etc. And on the target app for this store it showed things were in stock when it definitely was not. And it was very disappointing.

The prices were reasonable, and the employees were really nice and honestly funny! Don't get fooled…read moreby the cheap prices though. Buy to much and youlll think it's a rip off!

It looks run down from the outside but it's fairly well organized on the inside, bit cluttered but…read moreclean. They have a bit of everything and if you take the time to really look you'll probably find some good deals. I did a quick run through of the entire store. Got a 5 pack of Glad medium size tupperware for $3.50, nice deal. There were some small area/entry rugs for cheap ($3 to $12 depending on size). The furniture wasn't as cheap as I'd hoped. The greeting cards were slightly discounted but could've been cheaper, got a few anyways. If you go here have a plan of what you need/want and comparable prices in mind so you don't spend forever in the store getting lots of random, unnecessary things.

1/20/26 In the area…read moreand after having dinner decided to walk to the mall.. Crazy cold but needed to get our steps in. Enjoyed seeing a few familiar retailers.. Glad they are conveniently located from the hotel too.

It might seem strange to do an update review without actually changing my rating, however, a…read morecombination of today's visit and it having been over five years since my last review both lead me to revisiting this review. While I've always had a strange affection for Castleton Square, the truth is these closed-air malls are dying out in favor of mixed usage malls and open-air concepts. Fashion Mall is still around, of course, and Greenwood Park is still here even if it has done at least a modest renovation toward open-air. Washington Square? It might as well be dead. Lafayette Square? The same. Hamilton Town Center is pretty rocking, however, it largely is an open-air concept. Fashion Mall is great for luxury items and a food court vastly superior to Castleton. Both malls have movie theaters - while I love Landmark, I actually give the nod to AMC Castleton here. Castleton is still a Simon mall. It continues to have major spots vacant including the front of the mall spot recently vacated by Forever 21. This is an older mall that still has sporadic issues with violence, a fairly strong IMPD presence, and a woeful lack of major draw retailers. JC Penney is still here despite rumors of bankruptcy, though the store itself is so dirty you'll likely need a tetanus shot when you leave. Von Maur is fine. You've got Macy's with a Starbucks in it, though Cath Coffee is local and has a kiosk in the mall (the old Starbucks). The food court still has a Chick-fil-A, a Luca Pizza, and a handful of others. McAlister's still has a spot with an exterior entrance. It looks like a Mexican joint has taken the old Johnny Rocket's spot that has seen several other restaurants quickly fail. I'd recommend coming in from East 82nd Street as streets are smoother. East 86th Street is getting some attention (finally), but you'll still likely need an alignment from driving it (if you go to Costco or Saraga you know this). Parking is typically abysmal here. People argue over ADA spots (Seriously, I was yelled at today for moving too slowly to vacate one). There's a tension in the mall that seems palpable and I actually felt a sense of relief when I left. My favorite spots? The movie theater, of course. I do still like the McAlister's. I'm a fan of Earthbound Trading Company off the food court. I like FYE, Yankee Candle, and Spencer Gifts. There's a Native American goods shop that's pretty cool, as well. Four Seasons Florist is a nice spot and Grade A Tattoos has a place here. Boss Battle Games has a $15 entry and you can play all day. Lego still has a great and popular spot here. There's an exterior sign indicating Hobby Lobby is joining the mall soon - I think around the long vacant Sears spot. Accessibility is pretty decent here. Main doors are automatic. Accessible/ADA parking is plentiful (though frequently misused and nearly never enforced). The main accessible restrooms are near the food court. I'd still like to see this mall get a more practical retailer - Hobby Lobby may fill that need soon. I noticed today that there's almost an international marketplace vibe starting to happen here with a more diverse clientele and a few more indie shops noticed. Ultimately, I didn't really enjoy shopping here like I have in the past. I didn't hate it, but I didn't leave thinking "I can't wait to go back." Instead, I noticed the tension and I really felt like I'd much rather go to free-standing or open-air spots than be immersed in this tense, uncomfortable shopping experience. I'd probably go 2.5 if I could. I can't. 2 feels a little low and considering there's still some great shopping to be had here I'll stick with a 3-star rating with a slight disclaimer that Castleton Square sure seems like it's headed downhill.