This company is GREAT! I woke up to no water. I checked the breakers but they were fine so I…read morestarted calling around for help. Rich responded right away and was here before the other places even called me back. He was quick and thorough and explained everything. Then his bill was VERY VERY reasonable!! Absolutely going to use them again!

These guys are outstanding. We live in New River and have historically dealt with our local well…read morecompany for any issues we've had. Our well services three home and one morning our neighbor texted us that that water was spewing out of a pipe by the storage tank. It was early in the morning but we tried calling the company we usually dealt with. No answer so we left a message. I'd received a flyer in the mail from American so we called them. Also no answer and we left a message. Rich from American called us about five minutes later and said he'd be there by 10 AM. Rich showed up and was working on the problem before the other company even bothered to call us back. He quickly found the problem and had another tech show up with the part. We also had them replace a defective storage tank (better quality at a lower price than the other company) and redo the wiring from the control panel to the breaker box. Their work was impeccable and unlike the other company their workers were fully engaged in what they were doing and communicated with us throughout the repair process. I can't overemphasize how pleased we were with American. If you live in New River and are unsatisfied with that other local well company give American a call. I'm confident you'll be glad you did.

They came right out for our emergency and fixed our issue quick, super knowledgeable and friendly…read moreand I appreciate he took the time to explain things to us in a way we could understand. The price is the best in the valley that I found as a bonus! We will always use Black Mountain for any issues in the future for sure! I highly recommend! ~Aimee and Andy T.

Highly recommending Black Mountain Septic Services! I live on the county island in Cave Creek and…read morethe septic backed up today. With a large party planned at our house tomorrow we were panicked. These guys figured out a way to send help out to me in the small window of time that I had and they got everything fixed perfectly. Great service and quality work, all at a fair price! Use them if you can!

We were having problems with our misting system and I contacted MistAmerica and Tony contacted me…read moreimmediately and scheduled a technician to come out the next day. Incredible customer service. Within minutes the technician ( Zach ) had the system running better than ever, dude is amazing. Thank You MistAmerica for your professionalism and customer service. I highly recommend this company!

Time to get ready for summer! I have seen Mist America commercials on local television and on quite…read morea few occasions and enjoyed sitting under their fans at a local car wash. Since I enjoy sitting in my porch swing on most evenings, this last Christmas, my wife said she wanted me to have a Mist America system installed in the spring. Well, I pulled the trigger and am glad I did! After contacting Mist America, I decided that I wanted them to do the install since they have experience with the stainless steel tubing installation. After calling, Jeff came by to assess the installation. We discussed, fan models, fan color, pumps and routing. Jeff was patient and knowledgeable. On my end, I needed to provide an electrical outlet and water source. No biggie there. Jeff took a few measurements, thanked me and was off. I was scheduled the next week and the guys were out to install the following week. Ruben and Kenny were my installers. I discussed routing and pump placement with them and they went right to work. They were to install two Mist360 Cyclone fans and their high-end 1000psi pump. When Ruben began routing the tubing, I could tell he was particular about his work (just like I am). The runs were straight and the bends precise. Kenny went to work with the fan installation. All-in all about a 5-hour install. I was very pleased with their work. We fired the system up and it worked perfectly. I use my ceiling light switch to turn the fan on and a key fob to kick the pump on. I was given instructions on winterizing the system and changing oil in the pump. With that, we were done. The guys were so enjoyable to have around, I kind of hated to see them go! It looks as though I have one year warranty on the installation and fan, and 3 years on the pump. Everything was professionally handled by all of the Mist America representatives that I encountered. Years after purchasing a high-end porch swing and thoroughly enjoying it almost daily, I feel that same way about my Mist America Fans and look forward to summers outside with my two favorite recreational pleasures!

I am writing this review on behalf of my father who does not have a Yelp Account. It is distressing…read moreto me to see first hand how our seniors are taken advantage of and lied to. If you can't complete a job because you're too busy or you have something else to do then you should not take the money. This has affected our family. I can confirm I was sitting with him when he spoke with both office staff and Ed on the phone on multiple occasions. And my son drove him to drop the deposit at Cave Creek Septic. My Dad's review: I hate having to write a review for a small business, but my experience with Cave Creek Septic has been extremely disappointing and has caused months of stress and unnecessary hardship. In early August, Cave Creek Septic agreed to repair the septic system for our tenant located at 6015 E. Cave Creek Rd. (Ledger Glass). During the second week of August, I paid a $12,000 cash deposit to begin the work. (Side note: my tenant has been using a Porta John since the end of July.) Since then, the only work they have completed is a camera snake to assess the damage and submitting two permit applications--both of which were filed months late. The first permit was not filed until October 15, and the second wasn't filed until October 28, even though I was told weeks earlier that they were "waiting on permits." (This information was confirmed on 11/20/2025 by the Town of Cave Creek at 2:30 pm. At the end of September, I contacted Ed for a status update and he claimed he was waiting on the permits. That turned out to be untrue, as they hadn't even been submitted yet. This kind of stalling, lack of communication, and dishonesty is an unacceptable business practice. Trying to get information was almost impossible. The office rarely answers the phone, and I had to call repeatedly to get anyone to respond. After weeks of delays and empty promises, I decided to take my business elsewhere in the first week of November. On November 3, I requested a refund of my deposit, and they refused to return my money. I have since spoken with multiple reputable septic companies in Cave Creek. Every one of them told me that permits in the Town of Cave Creek usually come back within weeks--not months, which confirmed my suspicions that something was wrong. I am a disabled veteran with ALS, confined to a wheelchair, and traveling is extremely difficult for me. I rely on drivers to get anywhere, and it is not easy for me to make personal trips to resolve issues like this. I truly feel that Cave Creek Septic took advantage of my situation, and all I want is my money (12k) back for work that was never performed. I am filing an official complaint with the Arizona Registrar of Contractors so that no one else has to go through what I went through. I strongly recommend choosing another company.

Instead of paying $3,500 without seeing the problem myself, I hired a laborer to dig up the area…read morethey said was affected. The septic company said they had to do the job start to finish, but I wanted proof first. We dug up about 12 feet of pipe, and there was absolutely no root where they claimed it was. The pipe is not cracked, crushed, or compromised. That misdiagnosis caused me to spend extra money digging up my yard unnecessarily. Another strange thing: the plumber told me I could continue using my plumbing -- showers, washer, toilets -- just don't flush toilet paper. That made no sense. It's now been weeks, we've used everything normally, and the system has worked fine ever since. I also never saw the camera evidence they said they had. I was later told by the receptionist that the technician's iPad died, so there were no photos or video to show me. After I uncovered the pipe and found no root, I called the company. The plumber, Curtis, said, "I guarantee there's something there," and then said he would replace the baffle (the T-shaped fitting at the tank connection). He also told me that if I didn't replace the baffle, I would "have problems again in 7 years." Not next week, not next month -- seven years -- which made no sense to me. When I spoke with the owner, I got yet another explanation. He said they were not replacing the baffle, only two 45-degree ABS fittings that he claimed were "compromised." They are not. I offered to send photos, but the owner didn't want to see them and told me to just cover everything back up because "everything is good." I have now received four different diagnoses from the same company. In my experience, the owner was rude and unprofessional, and the plumber's behavior felt very sketchy and inconsistent. Between the changing stories, the lack of proof, and the refusal to even look at photos of the exposed pipe, this whole situation left me with zero confidence in their honesty. Make sure the plumber's iPad is "charged," and that you get clear photos or video showing exactly what's wrong and exactly what they plan to fix before approving any major septic work

Az Septic Pumping were amazing. On time, communicated well & helped with our septic. Risers are a…read moremust after my ordeal. Please have them take care of you & get a riser if you dont have one. Will always use them.

AZ Septic Plumping. A company that I had used before, took advantage of the fact I was moving and…read more I had to drain the septic tank before I could sell the house. They were very aware of this and quoted a fair price, until the day of drainage. They then said I had to pay about 30% more, knowing I had no other choice, at that time. Not a company with any integrity. Don't use them.

Absolutely terrible services provided, not professional and did not fulfill promises. For filling a…read morewater tank, I would recommend any other company. Ripped us off and did not make right the mistakes made on my property. Could not recommend less.

As Murphy's Law works, our neighborhood ran out of water on Sunday morning. We first called another…read morecompany that we had used in the past and they must have thought the Apocalypse was underway and priced their water accordingly - including a $50 weekend surcharge on top of a ridiculously priced delivery. We called Water Express and talked to Danny (we later discovered he's the owner) and he couldn't have been more helpful. He said he would take care of us and within a short amount of time and delivered 4000 gallons for HALF THE PRICE and NO surcharge for it being a weekend. Obviously, they realize the aquifer knows no day. As a result, we will no longer be calling anyone but Water Express in the future. Customer Service is always KING.

My husband and I are so happy we went with the decision to call Howard Air years ago to install a…read morenew air conditioner. All of their techs are so professional when performing their bi-annual maintenance visits. We must acknowledge Chris who performed the latest visit. Chris was not only professional and thorough, but a true gentleman and very respectful. He is truly a valuable asset to Howard Air.

I had the pleasure of having Gabriel F. assigned to my a/c thermostat issue today. He was…read moreknowledgeable, personable and extremely helpful. I would highly recommend Howard Air and in particular, Gabriel for a service call. Howard Air replaced our a/c system 7 years ago and it was a seamless transition then with courteous and professional installers. I've recommended Howard Air to many people over the years since then.

Spoke to Amy to get a quote on a landscape service for our front yard, from beginning to end Amy…read morewas amazing! She came out first to see what we wanted done, took lots of pics and then about a week later her team came out & did their magic!! My husband and I were so impressed by what Colton & his helper did! Our yard never looked so nice & trimmed and even sprayed weed killer which was unexpected but great! They didn't miss anything and even raked our rocks!! The cost was definitely worth their hard work & attention to detail. We HIGHLY recommend Azteca Home Services for excellent landscape service! You won't be disappointed.

Owner is a complete dbag. Him and his buddy came to our front door and intimidated my wife with my…read morekids at home because a payment failed on their end, not even my fault, and wanted cash immediately. Lucky I wasn't home is all I'm saying..