We had windows and French doors installed 6 years ago with Arizona Window and Door Store. The…read moreFrench door needed a lock repair. Laurie and Megan in the office got right on it and Korey came out to repair the lock once the part arrived. Korey was thorough and completed the local replacement quickly. I appreciated Korey's professionalism and kindness. This company continues to com through as they advertise. Thank you!

Purchased four total windows for this project. The first crew installed three, leaving replacement…read moreof glass block to a second crew. This required reframing for a different sized window. The framing was sloppy, out of plumb, and required a ton of rework to finish the work on the interior. The attitude from the second crew was poor. However, the first crew did marvelous work and cleaned up after themselves. So, it really depends on who is sent out. Hit or miss.

Lionel is always great and knowledgeable to interact with. Their showroom is great and if they…read moredon't have something in stock they will research to try to find it for you.

Even though I work here I can honestly say that Preach Building Supply cares about their customers…read more It's always about customer service and fair prices. They have been in business for 50 years and there is a reason, great customer service. A very good product selection and they will go out of their way to try and get what you need if they don't stock it.

Some good deals Have found some goodies once while…read more You need go often to see differences or products.

Eli at BMO Phoenix has put my faith back in Customer Service! I had an issue with finding some…read morespecialty parts that are difficult to obtain, and Eli walked me through the process. He followed up routinely to update me on the status of my order. He was professional, conscientious, and personable. Great job, Eli!

Horrible customer service with zero follow-up and incompetent, unprofessional behavior,…read moreparticularly if you are unfortunate to get sales rep Maison Murch. She may respond initially to inquiries but, no matter how polite and patient you are, she eventually fails to follow up, dodges emails and phone calls, hanging up on you or even to the point of faking an accent to suddenly pretend it isn't her on the phone, despite having already identified herself as such. Such bizarre game-playing behavior has no place in a professional business. Management is also unresponsive to complaints. Good luck if you have any questions or issues whatsoever. Don't waste your time or money.

This place is so sketchy I honestly don't even know how I got in touch with these clowns I…read moreinitially sought for a completely different store to replace all the glass at my house so I gave them a call and a representative named Josh answered it. He claimed that store doesn't have any people who do installations so we need him to order the windows and doors for us and that we will also need a contractor to do the installation. I was already getting weird vibes from the get go because typically a glass store takes care of all that. I thought he was working for the company in question but come to find out he's just some third party guy for a different company I never had any intentions of working with. He then tried to show us other brands which was bizarre because I called the number for a specific store so why would I be shown other brands? He was absolutely unhelpful and made us waste our time. Thank goodness we found a much more credible company to work with otherwise we would have been so screwed.

Great working with the owner, Doug and his crew . Able to retro- fit my broken basketball hoop and…read moremake it brand new . The teenagers will be happy . Thanks Doug and Jill

Totally overpriced. Made a purchase of almost $400 and returned 2 weeks later because I needed some…read moremore of the same material (steel squares tubing). I assumed that they would charge me the same but they wanted roughly 25% more. I passed and found a different metal supplier in Chandler which charged me $257,- instead of the $387 which AZ Metals quoted me. That's a difference of 50%. Total ripoff.

We purchased our Prescott Valley home from the orginal owner 23 years ago who had a wood buring…read morefireplace installed when the home was buit in 1991. We decided to have Builders Wholesale perform the conversion to a gas insert. From start to finish Builders was there for us. Tyler and Chris accuretly meausered and discussed insert options with us. Their showroom was well stocked with many fully functional insert units that we could "test drive" the unit we selected. Builders installation crew of Dan and Chad are true professionals and did an outstanding job. Why anyone would decide to contract with another supplier is beyond me. Thanks to all at Builders Wholesale!

Gasket has fallen off Vermont Castings Wood Stove 11 months after installation. Apparently this is…read morea wear item and not covered under warranty. I expressed my concern about carbon monoxide poisoning and was asked by their staff if I have a carbon monoxide detector which of course I do, however, I would feel safer having a stove that doesn't pump carbon monoxide into my home. I feel this shouldn't be a concern with a relatively new stove installed by their company. We have only used the stove for 4 months during the winter. Builders Wholesale says it will cost me a service charge to send out a technician or if I purchase a gasket and glue from their business myself it will be $50 ++ to replace short amount of gasket and adhesive!! Please be aware of the Vermont Castings wood stove "Dauntless " poor quality before purchasing. In addition all of the handles on the stove repeatedly loosen up and have to be tightened on a regular basis. Stove cost us $8,200 for unit, chimney, and installation . We never questioned the price or tried to get a deal. I feel it's sad that Builders Wholesale can't even give us a little bit of glue and new gasket seal so we can repair it ourselves. They were very friendly during the purchase but not so much when asking about a warranty. Very disappointing.

Helpful and kind. Took my measurements and cut exactly what I needed. They were quick, and perfect…read more Thank you

Cheap lumber and crappy customer service. My plywood started splitting within a few months of being…read moreinstalled. Call Dylan, the manager and explained the situation. He said he would call me back. Never did. Called several times never answer. Cost me 3K to tear that patio roof off and get it redone.

I love this place. I have come down here for the last 3 years buying everything I need for my…read moreflips. Other reviews about their fans are false, in fact I have gone in and they have been very understanding over a screw missing and even if something doesn't work. Highly recommend this place for anyone doing flips and or remodeling!! Ivan and his son will do anything to ensure you leave smiling even if you don't buy!! THEY DO ENFORCE THE "YOU BREAK YOU BUY"

BEWARE!! I bought a fan from this place and it didn't work!! I try returning it or exchanging it…read moreand they wont work with you. They just take your money and don't respond. Don't waste your money just spend the extra money a buy it new.