This is an update to a previous review of two stars. After complaining to Laura about the…read moreincomplete cleaning of my house, she came over and redid everything to my satisfaction. She told me she would talk to the couple who originally cleaned my house and let them know what they missed. I am more than satisfied and Laura will come back for the next cleaning herself ensuring the job is done right the first time.

My house is glowing! And doesn't smell like bleach! Laura and her team did such a fantastic job…read morecleaning my entire house, treated everything with kindness, very professional and all were so friendly. I literally don't want to touch anything it's so clean. Highly recommend...but don't take my time slot for our next cleaning!

Everything went well. Adele and Kristy did a wonderful job of cleaning the entire house. Extremely…read morecompetent and willing to please. Eager to show how fast and efficiently they could do the job. Marie was excellent and very eager to hear my review. Dirt Busters will be coming every two weeks. I'm a perfectionist, as is a friend of mine who also uses them and recommended them! If you don't already use them, perfect time to try them!

Fantastic service. My home sparkles. Marilyn is awesome. She notices the little things. I highly…read morerecommend her.

I was able to get an appointment when I needed it short notice. The team did a fabulous job for a…read morereasonable price. Highly recommend!

BEWARE! I used Perfectionist Cleaning for window cleaning in April 2023 and had a great experience,…read morewhich is why I hired them again in April 2026. Unfortunately, this second experience was completely different. I was told they would arrive between 9:00am-10:00am, but after multiple calls throughout the day, they didn't show up until 3:00pm. The crew that arrived did not speak English, rushed through the job, and the quality of the cleaning was poor. I had to go back and clean numerous streaks myself, and there was still bird droppings left on several windows afterward. The worst part, however, was the damage they caused to four of my window screens. One worker even knocked on my door to ask my husband to help bend a damaged screen back into shape and force it back into the window frame. (You can clearly see their cleaning supplies in the background of the attached photo of window #1.) The screens are now bent and damaged to the point that several windows can no longer be properly opened because the gaps are so large that bugs and debris can get inside. One window will not open at all because the damaged screen is obstructing it. After multiple attempts to resolve the issue and request reimbursement, Perfectionist Cleaning claimed the screens were already damaged before they arrived. That makes absolutely no sense considering we could open all of our windows before the cleaning, and now we cannot. My husband also sent photos of the damage, and they responded by claiming the photos were of "different windows." We are honest Christian people who simply wanted our windows cleaned and instead ended up with damaged property and a company refusing to take responsibility. With a baby on the way, we cannot afford the unexpected cost to replace multiple window screens ourselves. After reading other recent reviews, it appears this may be becoming a pattern for this company -- damage customers' property and refuse to fix it. DO NOT USE THIS COMPANY!

UPDATE - Changed review. Queen of Maids instantly got ahold of me after posting my below review and…read morepromised to refund our $50. Apparently it was a miscommunication with the person I spoke with originally. I sincerely appreciate the responsiveness and understanding. Great customer service, thank you! It is a challenging time, cleaning out the house out after the loss of a beloved family member. Due to the uncertainty of our time schedule due to the death, we cancelled the day before (23 hours before, to be exact). They charge $50 if you don't cancel within 24 hours. 23 hours notice, but they had zero sympathy and we are just out $50. Please be aware of these charges and the corporate nature of this company. (The silver lining is that we found a small cleaning business down the street who did an outstanding job.)

Hired for tenant cleanup. Empty house it was a mess. It was…read morea half ass effort. Would not use them

I use this Locally Owned, Family Ran Business. Not just because I'm supporting my community, but…read morebecause I can trust them with my home, around my animals and my property. They are one of the best cleaning services I've ever used. They're attention to detail is impeccable. I not only use them for my personal home, but have the also clean my office and the Airbnb I have. Thanks "A Tidy Touch!"

I'm so glad I found A Tidy Touch! They were the first to respond to my request for a house cleaner,…read morearrived promptly and provided a detailed estimate. They've done a great job cleaning our house. We also added an extra project of cleaning a few windows; the results were fantastic. We've already booked them to do a deep clean on our studio apartment. I highly recommed them.

Spotless Society gives you the peace of mind that your home is clean which makes for a very…read morepeaceful feeling. Casey and Azemina did an amazing job deep cleaning our home. I will be using them now on a monthly basis. The price is unbeatable for the amazing job they did. I feel like I went to the spa, but I guess it was my house that went to the spa!

Awesome service! I had a deep clean and was very satisfied. Very thorough and friendly team! I…read morehighly recommend Spotless Society!

I've been getting my two bedroom apartment cleaned for a couple months now from WHB cleaning and…read morespecifically with Elena. It's super easy to book with them & their pricing is very fair imo. Elena always does a great job and leaves the place smelling & looking great. She's friendly & easily follows any special directions we have. The service includes cleaning of the floors, countertops, bathrooms, dusting and organizing. I also like to add on washing of our bedding as well. Overall I'm always very pleased & love having less stress on me.

Highly recommend for a high end shine at a great value. I hired WHB for a move in cleaning, and…read moreeven though the apartment was mostly clean, Alice made my space really shine. Alice was extremely professional, understanding of my chaos (I was overly ambitious about being unpacked) and based on her investment, I decided to hire her for regular services.

Clinton was friendly and prompt. The best part is that he did an amazing job. Home totally clean…read moreand smelled really good. His price was totally affordable and very fair. I will definitely use this service again.

Poor quality of work performed, I'm honestly wondering what was even done. I specifically asked for…read morewalls to be cleaned. There were obvious marks from previous owners pets. When questions why they were not cleaned owner stated "Hello sir, I dusted the walls i just don't wipe them not comfortable putting chemicals on walls." I'm not a cleaning professional but I do know general dish soap and water or just water would do the trick. This is a 2 star service may recommend if you want some dusting done that was not requested. Trash left in cabinets. Mind you this is a house I just purchased completely empty that just needed gone through and cleaned up before I moved in yet I'm stuck doing it myself after I already paid for the service while I was out of state. I would generally look at the areas that needed most attention and start there first, not perform work that goes unnoticed.

Very good cleaning. Very happy with the quality of work baseboard, windows , floors, bathroom ,…read morecountertops.

The service I received was lovely my cleaner was so attentive and through. I paid for 4 hours and I…read morebelieve her quality was well worth the money. I will say as a company i wouldn't send just one person for a 3 bed 2 bath home she didn't get to all the things in my house but the places she did like I said we're great. I think it might be nice if the company offered to send another person for an extra fee or something I probably would have paid it so my house was fully clean.

I requested quotes from 8 different companies this morning. Plan B has already been here in person…read morethis morning to give an official quote. I appreciate the very quick response time. Yuri was great.

From the owner: Plan B Facility Services, founded in 2010, is an Arizona-based janitorial provider committed to…read moreexceptional service. As a locally owned and operated company, we take pride in our hands-on approach and direct interaction with clients. Our experienced principals actively manage the business and understand the industry inside out. We firmly believe in a customer-focused approach, ensuring that our clients' needs are at the forefront of everything we do. With a philosophy rooted in local service and a wide range of capabilities, we have successfully served numerous locations nationwide and throughout the valley. Choose us as your trusted partner, and we will efficiently and meticulously clean your facility.