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    Black Mountain Septic Services

    4.7 (20 reviews)
    Open Open 24 hours

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    Services - Black Mountain Septic Services

    Septic system cleaning

    Septic system inspection

    Septic system installation

    2 More Services

    Septic system pumping

    Septic system repair

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    Recommended Reviews - Black Mountain Septic Services

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
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    6 months ago

    Travis and Jake saved a disaster, the day before thanksgiving! On time, thorough and fair. I would highly recommend!

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    3 months ago

    Friendly, knowledgeable and efficient. We will be using their services again in the future.

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    9 months ago

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    10 months ago

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    9 months ago

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    1 year ago

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    1 year ago

    Excellent service! Helped me locate all the info I needed about my septic! Jake is the best!

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    3 years ago

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    Jake D.

    Thank you!! We are always happy to help! Appreciate your kind review!!

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    1 year ago

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    3 years ago

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    Jake D.

    Thank you Jeff! We appreciate your business!

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    1 year ago

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    2 years ago

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    2 years ago

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    Jake D.

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    2 years ago

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    Jake D.

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    2 years ago

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    Ask the Community - Black Mountain Septic Services

    Review Highlights - Black Mountain Septic Services

    Jake kept me informed every step of the way, sending me pictures on my phone and facetiming me.

    Mentioned in 9 reviews

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    Cave Creek Septic Service - no roots

    Cave Creek Septic Service

    (20 reviews)

    I am writing this review on behalf of my father who does not have a Yelp Account. It is distressing…read moreto me to see first hand how our seniors are taken advantage of and lied to. If you can't complete a job because you're too busy or you have something else to do then you should not take the money. This has affected our family. I can confirm I was sitting with him when he spoke with both office staff and Ed on the phone on multiple occasions. And my son drove him to drop the deposit at Cave Creek Septic. My Dad's review: I hate having to write a review for a small business, but my experience with Cave Creek Septic has been extremely disappointing and has caused months of stress and unnecessary hardship. In early August, Cave Creek Septic agreed to repair the septic system for our tenant located at 6015 E. Cave Creek Rd. (Ledger Glass). During the second week of August, I paid a $12,000 cash deposit to begin the work. (Side note: my tenant has been using a Porta John since the end of July.) Since then, the only work they have completed is a camera snake to assess the damage and submitting two permit applications--both of which were filed months late. The first permit was not filed until October 15, and the second wasn't filed until October 28, even though I was told weeks earlier that they were "waiting on permits." (This information was confirmed on 11/20/2025 by the Town of Cave Creek at 2:30 pm. At the end of September, I contacted Ed for a status update and he claimed he was waiting on the permits. That turned out to be untrue, as they hadn't even been submitted yet. This kind of stalling, lack of communication, and dishonesty is an unacceptable business practice. Trying to get information was almost impossible. The office rarely answers the phone, and I had to call repeatedly to get anyone to respond. After weeks of delays and empty promises, I decided to take my business elsewhere in the first week of November. On November 3, I requested a refund of my deposit, and they refused to return my money. I have since spoken with multiple reputable septic companies in Cave Creek. Every one of them told me that permits in the Town of Cave Creek usually come back within weeks--not months, which confirmed my suspicions that something was wrong. I am a disabled veteran with ALS, confined to a wheelchair, and traveling is extremely difficult for me. I rely on drivers to get anywhere, and it is not easy for me to make personal trips to resolve issues like this. I truly feel that Cave Creek Septic took advantage of my situation, and all I want is my money (12k) back for work that was never performed. I am filing an official complaint with the Arizona Registrar of Contractors so that no one else has to go through what I went through. I strongly recommend choosing another company.

    Instead of paying $3,500 without seeing the problem myself, I hired a laborer to dig up the area…read morethey said was affected. The septic company said they had to do the job start to finish, but I wanted proof first. We dug up about 12 feet of pipe, and there was absolutely no root where they claimed it was. The pipe is not cracked, crushed, or compromised. That misdiagnosis caused me to spend extra money digging up my yard unnecessarily. Another strange thing: the plumber told me I could continue using my plumbing -- showers, washer, toilets -- just don't flush toilet paper. That made no sense. It's now been weeks, we've used everything normally, and the system has worked fine ever since. I also never saw the camera evidence they said they had. I was later told by the receptionist that the technician's iPad died, so there were no photos or video to show me. After I uncovered the pipe and found no root, I called the company. The plumber, Curtis, said, "I guarantee there's something there," and then said he would replace the baffle (the T-shaped fitting at the tank connection). He also told me that if I didn't replace the baffle, I would "have problems again in 7 years." Not next week, not next month -- seven years -- which made no sense to me. When I spoke with the owner, I got yet another explanation. He said they were not replacing the baffle, only two 45-degree ABS fittings that he claimed were "compromised." They are not. I offered to send photos, but the owner didn't want to see them and told me to just cover everything back up because "everything is good." I have now received four different diagnoses from the same company. In my experience, the owner was rude and unprofessional, and the plumber's behavior felt very sketchy and inconsistent. Between the changing stories, the lack of proof, and the refusal to even look at photos of the exposed pipe, this whole situation left me with zero confidence in their honesty. Make sure the plumber's iPad is "charged," and that you get clear photos or video showing exactly what's wrong and exactly what they plan to fix before approving any major septic work

    Black Mountain Septic Services - septicservices - Updated May 2026

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