1. Sewer Time Septic & Drain

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Cave Creek, AZ

Sewer Time Septic & Drain

3.2 (5 reviews)
Open • Open 24 hours

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Cave Creek Septic Service

Cave Creek Septic Service

(20 reviews)

I called Cave Creek Septic a couple of days before Christmas about an ongoing issue we were…read moreexperiencing with our septic system backing up and they got back to me very quickly considering it was the holidays. I was battling at cold and my voice was shot, so they happily accommodated me by texting me to help diagnose the issue we were experiencing. Whoever it was that was texting me was clearly very knowledgeable as they were able to quickly diagnose the problem sight unseen. When they came out, they were very professional and got to work right away. The problem they thought it was ended up being accurate (filter cleaning) and they resolved it quickly. What I really liked about the service is the technician was very helpful in answering all my questions. He even showed me how to service the filter in the future which will save me from having to pay someone to come out regularly. When it comes to pumping, they'll be who I have come out time and time again. Cave Creek Septic truly is an asset to the community up here in the New River and Cave Creek area. Keep up the great work!

I am writing this review on behalf of my father who does not have a Yelp Account. It is distressing…read moreto me to see first hand how our seniors are taken advantage of and lied to. If you can't complete a job because you're too busy or you have something else to do then you should not take the money. This has affected our family. I can confirm I was sitting with him when he spoke with both office staff and Ed on the phone on multiple occasions. And my son drove him to drop the deposit at Cave Creek Septic. My Dad's review: I hate having to write a review for a small business, but my experience with Cave Creek Septic has been extremely disappointing and has caused months of stress and unnecessary hardship. In early August, Cave Creek Septic agreed to repair the septic system for our tenant located at 6015 E. Cave Creek Rd. (Ledger Glass). During the second week of August, I paid a $12,000 cash deposit to begin the work. (Side note: my tenant has been using a Porta John since the end of July.) Since then, the only work they have completed is a camera snake to assess the damage and submitting two permit applications--both of which were filed months late. The first permit was not filed until October 15, and the second wasn't filed until October 28, even though I was told weeks earlier that they were "waiting on permits." (This information was confirmed on 11/20/2025 by the Town of Cave Creek at 2:30 pm. At the end of September, I contacted Ed for a status update and he claimed he was waiting on the permits. That turned out to be untrue, as they hadn't even been submitted yet. This kind of stalling, lack of communication, and dishonesty is an unacceptable business practice. Trying to get information was almost impossible. The office rarely answers the phone, and I had to call repeatedly to get anyone to respond. After weeks of delays and empty promises, I decided to take my business elsewhere in the first week of November. On November 3, I requested a refund of my deposit, and they refused to return my money. I have since spoken with multiple reputable septic companies in Cave Creek. Every one of them told me that permits in the Town of Cave Creek usually come back within weeks--not months, which confirmed my suspicions that something was wrong. I am a disabled veteran with ALS, confined to a wheelchair, and traveling is extremely difficult for me. I rely on drivers to get anywhere, and it is not easy for me to make personal trips to resolve issues like this. I truly feel that Cave Creek Septic took advantage of my situation, and all I want is my money (12k) back for work that was never performed. I am filing an official complaint with the Arizona Registrar of Contractors so that no one else has to go through what I went through. I strongly recommend choosing another company.

Pink Plumbing & Sewer - Pink Plumbing's licensed, bonded and insured team provides reliable drain, sewer and water heater service in Phoenix.

Pink Plumbing & Sewer

(953 reviews)

Biltmore Area

We've been using Pink Plumbing & Sewer for more than six years, across two different homes, and…read morethey continue to exceed our expectations every time. What sets them apart is their professionalism, attention to detail, and commitment to customer education. Rather than simply fixing the issue and moving on, they always take the time to explain what they're doing, answer our questions, and provide helpful recommendations for extending the life of our plumbing systems and fixtures. Most recently, Lou and Anthony spent an entire day at our home tackling a long list of plumbing projects. Their work was thorough, efficient, and completed to a very high standard. Despite the large scope of the job, everything was finished in a timely manner, looked great, and functioned perfectly. Just as importantly, they treated our home with respect. Before leaving, they made sure everything was clean and tidy, leaving no trace of the extensive work they had completed throughout the day. It's rare to find a company that consistently delivers this level of service year after year. We highly recommend them and are grateful to have a plumbing team we can trust whenever the need arises.

Called for an estimate for a hot water issue we are having in our condo. Two guys came out and…read morelooked at it and had no clue what it was. They recommended opening the walls. While I was waiting for permission to open the walls I called for a second opinion and that plumber fixed it within 20 minutes without opening anything by turning down the cold water valve and adjusting the limiter/cartridge - so Pink Plumbing & Sewer is either ignorant or intentionally trying to charge for a bigger job

Sewer Time Septic & Drain - septicservices - Updated October 2026

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