So I went in to pick up my prescription and there was a gentleman standing to the side of the…read morepharmacy line. I wasn't sure if he was next so I asked him and the rude pharmacy tech kept saying hello, hello, hello. I explained I was making sure he wasn't next and she said in a snarky tone "no the line is where you're standing." Someone needs major customer service retraining!

Waited on the phone, on hold for over a half hour and they never answered. Lousy customer serviceread more

Avoid this location during the evening because the customer service is literally night and day. The…read morelast few years I have been here I went during the day and the customer service was awesome. Last night I came in about 8:30. I know 30 minutes before closing but I was only grabbing small amount of things for a quick overnight trip that I forgot to grab before leaving to Prescott. While I waited in line, I thought the customer was being frustrated with the cashier just for the sake of being rude. I was wrong...there was a reason. I came up and greeted the cashier. She responded with "We are closing" Yes I know you are closing and if I'm at the register, it means I'm checking out. When it was time to pay, I went to use my Walgreens wallet and it set this woman off. "NO YOU ALREADY TYPED IN YOUR NUMBER WHY DO I NEED TO SCAN THIS!!!" That was the tone and volume she used towards me. I actually stepped back a little in shock. "Ma'am, this is Walgreens pay. You can pay through this." I even pointed to the sign that suggested using Walgreens pay. "Pay with your card...we are closing" the cashier sighed. Whatever I had my wallet in my hand and I took out a card without a chip and swiped it. "UM WRONG WAY". Again the cashier barked something at me. I rolled my eyes and swiped the correct way and her register froze. No deal, just move to another register right? Wrong. The cashier blamed me for this. "Because YOU had to use digital coupons, now your holding up this line while we are about to close" Other customers were glaring at her, not me. We waited for about 5 minutes for a lead to come up. During that time, the cashier was mad at me and telling me to try to swipe or cancel the transaction because "we are closing and I can't believe this" The cashier had to ask for help 5 times from another co worker whos attitude matched hers. When the cashier told her she needed to use that register, that coworker said to her "Yeah I know you need to wait for me to log off" I see whats going on here. All of them are miserable. The poor guy who the other miserable cashier was checking out even told her "I hope you have a wonderful day and please make it better" A 3 minute check out process took 15 minutes. I made sure to use a chip card not to set this woman off. The cashier apparently works in the beauty department. I wouldn't even want her assistance with finding makeup matches if she is this short with something as simple as being on the register. Closing shift, you all need to do better.

GO SOMEWHERE ELSE. Pharmacy does not know what they are doing. Lady who answered the phone (and I…read morecalled twice) said I could not get my prescription since my insurance did not cover it. It absolutely covers it, but I said that's okay, I would pay cash and just get it. She said, no I could not pay cash and get it since the insurance does not cover it. YES, I CAN PAY CASH FOR A PRESCRIPTION EVEN IF I HAVE ACHHHS OR ANY OTHER INSURANCE. IT IS MY LEGAL RIGHT TO CHOOSE HOW I PAY FOR MY PRESCRIPTIONS. SO SAD SINCE I CAN'T BREATHE AND REALLY NEED THE PRESCRIPTION.

I nearly always go to the second lane and 99 times out 100. They're great no problems. Everything…read moreworks fine so I don't blame them if they have a problem cause it's usually with the doctor or the insurance not Cvs itself.

if you are prescribed a controlled medication, WATCH YOUR BACK. always audit your medication before…read moreleaving. I won't name names, but I had the worst experience that is going to corporate. it seems that at least one staff member has a prepared story to evade responsibility by showing pI tired of meds dispense. be extra careful if you have more than 1 prescription, because I just assumed both bottles were in the bag. They were not! warning Issued!

Ok, so I came here with my wife to get vaccinated, this is our second shot. When we came here the…read morefirst time (Easter Sunday), she was scheduled on Sunday and I was scheduled at the same location 3 days later, which was my day off. They were super accommodating and they got me in. The line here was huge but they put me on a waiting list and go me in about an hour later. The people were really nice and very professional. This is why I go to CVS in the first place, they are just better!!!

The staff is competent and kind. The lines and wait times are normally good. The automated computer…read morefor refills or anything else is 100% garbage. You can't even talk to the staff without a callback. It's not just this store, it's a CVS problem! It's doesn't understand anything you say no matter how many times you say it. Then it hangs up on you. I have contacted corporate, but the computer system is never fixed. Please fix your computer! Retired Pharm Tech

Love Loves! Staff were very helpful and nice. Told us about the potable water down the street…read more Bathrooms were clean and tons of food options! Dump station on sight for $10. No potable water, but there is a RV park down the road that will let you fill your tanks for free!

Stopped to get fuel for my transportation device (SUV) before heading down the long black pathway…read more(road) to my destination! The pitstop was full of bipedal beings (humans) and their animal counterparts (pets) so I figured that I might as well let my four legged daughter (puppy) out to explore their animal cage with grass (dog park) We had just had a 4 day rain storm that flew into town and caused a couple fatalities with flash floods. Needless to say I was surprised to see a LAKE (overflow reservoir) at the pitstop. My daughter wanted to go play in the water. Even though it was cold outside! She had a blast!! It was the first time she has ever seen a lake! It was great fun! Elation ran through us like a lightening bolt!

Chino Valley pharmacy fills prescriptions as soon as they are called in when they are for a…read moreprocedure. Refills are always done on time as well.

Had an issue with the pharmacy, but they corrected the issue. Customer service is always spot on…read morewith this pharmacy.

I like to hike with an umbrella and forgot mine at home. Stopped here for some water, snacks, and…read moremy umbrella. Super quick in and out. Coupons came in handy. Please come and create your own adventure.

This is a nicely sized CVS and I like the exterior design theme...it blends in well with landscape…read more We came here to pick up a few things while we were staying in Sedona and were able to find what we need quickly. The store was clean, organized and stocked. The only downside was the restroom wasn't working and that was a bit of a bummer but lesson learned not to have a large drink while driving to Sedona.

This place rocks they have fresh vegetables fresh fruit milk eggs bread they even sell wine and…read morehave a liquor area they even have a fresh baking area where they do pizzas and they have food there where you can get it freshly made. The people that work there a pretty awesome pretty cool people new owners they've been new owners for the past 4 months now pretty awesome

I like their drive-through. I like the store as well, but don't usually have the time to go in and…read morebrowse.

It is a horrible experience every time I visit this CVS. They are just rude. I will never use this…read morelocation or CVS ever again

Walmart is a good place to go, especially when you're away from home and need something. In this…read morecase, it was masking tape to wrap a gift for the flight home. This Walmart is in a good location in Prescott Valley and it's a large store with a good inventory. They have everything from food to electronics to personal care items, which is convenient if you forgot to pack a toothbrush. While walking around the store, I met Jasper, whose owner was kind enough to let me take his picture. The store is clean and employees are helpful if you have a question. Walmart stores are the same whether you travel in the states or oversees, it's always good to have a dependable place to shop. Prices are good too.

Love the new look..and the better choices of name brands. Only thing now is the aisle are more…read morecompact and less room for carts