So easy to place your order on line for pick up. It was ready within about an hour without extra…read morecost! Accurate order. They also offer curb-side service if you aren't able to go in and pick up the order yourself. Highly recommend this store!

We regularly shop at Total Wines. They also provided a donation to support the Breast Cancer…read moreFoundation here in Prescott. Great store and they support our community.

Stumbled upon this gem looking for a bottle of wine... I was surprised by the huge selection of…read moreitems! They had it all! From mixers, to hard liquor, to aisles and aisles lined with fine wines.... Including local offerings that I have never heard of before. I heard that the local Prickly Pear Vodka (I think it was a vodka at least) is amazing. We did not get a bottle too try, but I'll definitely be back when we are in the area again., The best part was that we ended up discovering our new favorite brand of wine / champagne at this place (XXL). They have a bar inside & there were quite a few people sitting at the tables enjoying a drink. The staff were friendly and extremely knowledgeable. They helped guide us to exactly what we were looking for... hence the new favorite wine ! Very nice place to stop and pick up some drinks! I will be back!

I've only enjoyed beer to go at this location and will the selection for everything is incredible…read more Yes it's not retail prices but they aren't gouging you either so it's a fair price for just about everything Will you find what you looking for there it's are in your favor, will you find something great no matter what, absofrickinlutely!

Sam was amazing!! Best service and sweetest employee ever!! Just turned 21 and didn't know what to…read moreget. Sam helped me figure out EXACTLY what I was looking for. 10/10 service

Great spot to visit when in Prescott. They have a huge selection of wine, as well as other types of…read moreliquor. Devon, Mike, and everyone we've encountered are always friendly and super helpful. They suggest bottles we haven't tried yet that have been just what we're looking for.. Really hit the nail on the head. Over the years we've acquired some cool bottles to add to our bar. They also have a drive thru which is convenient, and dog bones for the pup which is great!

Love this place. Fast friendly service. If you can't find what you're looking for they will try to…read morefind it for you!!!

Excellent service. Always help in carrying out to car since I am in a wheelchair…read more Will cintinye t use them. Major USAF (R).

Great selection of high end liquors.and the prices were Low. The clerk was helpful and friendly.read more

As someone that's in the service industry I'll say that customer service is crucial especially in…read morefront of other customers, as you are not only representing yourself but your company. My very first time at top shelf. I didn't have the best customer service. I was checking out with a expensive bottle of tequila. And I handed the cashier a $50 bill and then proceeded to put my debit card out so that she could put the remaining balance on my debit card. The cashier looked at me like she was confused and asked, why I had my debit card out. I told her that you need to use the cash and then put the remaining amount on the debit card. And then she continued to look at me with a confused face and as I was leaving, I said, have a good day, and she completely ignored me. 2 days later, my boyfriend goes into this same liquor store and hears the cashier talking badly and disrespectfully about me to another co-worker until she realizes that my boyfriend is the one that was with me when I made this purchase. And she looks up and looks completely stunned and then stops talking. All I'm saying is that customer service is lacking in this world. As of AI and after COVID, we still need to hold ourselves accountable and especially in a business setting. You should probably not talk badly about the customers in front of other customers to your co-workers. And if you're going to do so do it behind closed doors. Don't be naive and arrogant and look unprofressional in your work place setting. Your job is to bring business in, not shy it away. You are supposed to represent the business that you work for. And if you don't have common sense to realize that someone hands you cash and then a credit card or a debit card use the cash then use the card. In any retail business, you should probably know that the cash goes first and the remaining amount will go on the card if you can't figure out that out.You should probably go back to elementary school sweetheart. Understand that people listen and they talk, so to the owner of Top Shelf, maybe vet your employees so you don't lose business about them bad mouthing customers in front of other customers. I will not be returning to Top Shelf other than to confront the cashier who was obscenely rude.

We came here to grab some supplies for the weekend and this place had everything. They even had…read moresome unique snacks and food items. The people working were really nice and polite. The store was clean and pretty well stocked. There was firewood for purchase too. Definitely a one stop shop!

I was excited to go to this small town grocery store as I am new to the area. Very dirty and…read morecluttered. Staff/owners were not friendly. Seems to be owned by a Middle Eastern family. The whole box of tomatoes were old with fruit flies on them. The frozen tequitos were over $13.00 a box! Way overpriced. I will go back in a pinch if I only need milk or a few items, but I would only go back in an emergency.

Nice little outdoor store in Williams. Not just because there are literally no other stores like it…read morebut because they have all the essentials. Went to buy fishing equipment for a bunch of kids on a camping trip. Bought what we needed, everything at a reasonable price. Will definitely go back when in town.

Shop owner is helpful and has a wide selection of useful products. She's invested in the community…read moreand clearly listens to her customers and makes sure she has what your looking for from fishing and camping gear to local products from local people. We even picked up fresh eggs! Definitely worth stopping and checking it out. Oh and get a picture in front of the store with the majestic animal (elk) out front!

Spot on recommendations!…read more I told the owner what kind of wines I enjoyed and he absolutely nailed the selections. Wines I had never heard of before - every single bottle has been great. Definitely recommend, they know their wine!

If I lived closer JesseLee's would be my EXCLUSIVE go-to for beer. He's super friendly, makes…read moreexcellent recommendations, and has the absolute BEST selection of craft beer. You can even mix and match from the four packs. He also has a great selection of wine too from all over the world. Might I also add that sometimes he has fresh sourdough bread!!! Go early and get it. The store is fun to browse some of the finest beverages I've ever come across. Thanks for being awesome and helping us with our brew needs.

So glad I visited while up to see the Grand Canyon. From a cheery greeting from Lucy on arriving to…read moresuperb assistance from both Lucy and Robert as I did a bourbon hunt on the eve of my birthday; to then having Josh (the affable/knowledgeable store manager) come in to finalize my order, I couldn't have been better treated. Store has an awesome selection. Couldn't be more appreciative. Thanks!!

If reading this, just go...A+/kind staff and superb selection. They'll have what you need or help…read morefind something new. One of few places 'Deal' is actually a good deal! Favorite in town and lucky to have place like this around