We used to go to good out alot and it's always been good. We went there today and the service was…read morevery poor. We ordered 2 big double trays, they completely got the topping wrong on one of them, and the other was poorly made. If I ever go to cookout again, it'll just be for a shake. Good bye cookout

I can see why they get low stars here. There is no engagement. It's order your food from the drive…read morethrough, hand them the card, make sure you reach all the way out your car to get the card back. Wait for them to give you your food and drive off. That's it.

While running some errands in Park Road Shopping Center I wanted a quick lunch and decided to stop…read moreat Wendy's, some place I have been in years, but remember liking. I ran through the drive thru that moved pretty quickly, which was nice. I ordered the Dave's single with cheese combo, no tomatoes and extra pickles. The burger wasn't as good as I remember, but it was okay. The burger patty was pretty small too, but the most disappointing thing was the tomato and only two pickles, so obviously they didn't get that right. However, the bonus for me were the fries. I didn't realize how good their fries were, the perfect size and cooked to perfection. Not sure if I'd return for a burger, but might stop by for some fries again !

Pile of sh*# Wendy's - My order included a chili, and an iced tea ~ But (after DoorDash brought it…read moreto me) I can't easily enjoy either of them, because they failed to put a STRAW (one drinks the beverage with) and a PLASTIC SPOON (is required to eat the chili), in the bag. - Are these people retarded? Who the ---- is the manager, over there? I stirred the chili, with the ketchup packet to cool it off - then I plan to slowly drink it [classy]. This is like -1.2 out of 5 stars.

We ordered online to dine in. I got the smokehouse burger and it was delicious and fresh. It was a…read morelittle spicy for me but keep in mind I weak lol. One of the employees we encountered wasn't personable but the one who gave us our food was very nice. Two what appeared to be managers walked right by us when it was empty inside and didn't acknowledge us. That's such a simple gesture to at least exchange pleasantries. The fries were fresh and the sodas were spicy if you know what I mean (not literally) they had that fizz!! The restaurant was clean and good level of music playing.

After saying I was going to try Shake Shack for years, I finally decided to try them on a Friday…read morenight. I used their site to place a take out order. Easy peasy. My order wasn't ready when I walked in, but that gave me time to view the restaurant's interior. Was happy to see that all spaces I viewed were clean. I wasn't the only person who thought to do take out as a few people came to pick up orders, but the staff kept things moving. I ordered a chicken shack, cheese fries, & frozen custard. They're a little pricey for me to go as often as I'd like to. If you're on the fence, try then out. Food was fresh & hot. Was tempted to try the custard once I got to my car.

Terrible location with a tremendously long wait time. I tried going inside and was told I had to go…read morethrough the drive-thru instead - just a FYI, the inside seems to be closed even for ordering. It's completely dark inside for the sit in dining area. The person taking orders over the drive-thru speaker sounded like she absolutely hated her job and had no desire to be there. The food took over 25 minutes and the crazy part is that it was only one slushie, no actual food. I was asked 4 times what's the name for the order before I actually got the slushie. By the time I left, about 4 cars behind me had already received their food. I don't recommend this location.

I arrived at the drive-thru about an hour before closing, only to be told by a young lady working…read morethere that they were "done taking orders for the night." That's completely unacceptable. If the business hours say you're open, you should be serving customers. Turning people away well before closing time is poor customer service and reflects badly on management. Disappointed.

My date and I ordered a couple of desserts. She ordered the flan and I got a slice of the tres…read moreleches cake. She really enjoyed hers, taking at least half of it home in her to-go box. I thought the cake was tasty, but not as moist or as cold as I like it to be. Our server was very nice. Very attentive and accommodating. The restaurant looked OK, but one Customer turned on the jukebox and an addition with the music that was already playing. It got really LOUD very quickly. My date and I struggled to understand what each other were saying.

Ambiance was lively. The menu had lots of variety. There is literally something for everyone here…read more The food was excellent. I felt that we received a lot of food for such a small price! The only thing I did not like was that the service was minimum. Our server barely checked on us beyond bringing our entrees. She was very nice aside from being hard to find. I would definitely return.

My first introduction to Pollo Campero wasn't in Charlotte. It was back in 2001 when I worked at…read moreHouston's international terminal. Flights from Guatemala would arrive, and passengers would walk off the plane carrying bags of Pollo Campero. The aroma was unforgettable. Ever since then, I've been curious about what made this chicken so special. Fast forward to Charlotte, and now I finally understand the hype. I stopped in for a quick lunch and ordered the four-piece roasted chicken meal with sweet plantains, coleslaw, and a roll. Everything was fresh, flavorful, and satisfying. The chicken was juicy and packed with spices that set it apart from your typical fast-food chicken chain. It's hard to explain until you try it, but the seasoning has a distinctive flavor that makes Pollo Campero uniquely its own. The sweet plantains were excellent. Soft, caramelized, and sweet with those slightly crispy edges that make plantains so addictive. The coleslaw was cold, creamy, and crunchy, which paired perfectly with the chicken. The service was friendly, the value was excellent, and my order was accurate. I always take a moment to check my order before leaving the drive-thru, and everything was exactly right. If your fried chicken experience begins and ends with KFC, Bojangles, or Church's, give Pollo Campero a try. It's a delicious taste of Guatemala and a reminder that great chicken comes in many forms. Life is too short not to eat well, Charlotte.

Charlotte is a fried chicken city. Aside from being the headquarters for Bojangles, we've got…read moreoutlets for all the big chains - KFC, Church's, Popeye's and such. Several excellent local restaurants, too. So I had high hopes today for Pollo Campero. PC was clean when I arrived at 12:30. Quite busy with about a third of the tables in use and the remaining were clear of dirty dishes. Surprising because they don't have a trash can that I could see - the staff bus and clean tables, clearing them swiftly. I ordered a three piece at the counter and it didn't take long until a running found my tent card and I was able to start. The chicken was thoroughly cooked, still moist. Not much for flavor in the skin today, it needed some hot sauce to bring out the taste. The cole slaw was creamy and crisp. Still good but also a little bland. The small dinner roll wrapped in plastic was fresh and fluffy. Overall, it's a nice little fast food spot. If you're looking for something in a known quantity along South Boulevard near the light rail, this will work nicely. [Review 728 of 2025 - 4162 in North Carolina - 24288 overall]

Drive thru can be a little slow. Customer service is hit or miss-attitude some days others a nice…read moresmile. Always missing something or incorrect order. Each a different visit: Wrong dressing, only 3 nuggets, wrong tea, etc Only go for a cheap meal close to office.

I went to get a burger, a Chicken Sandwich and some nuggets with a friend and the nuggets were…read moreburnt, and the sandwich was cold, and they told me all of it was made fresh. I had asked for a fresh sandwich. The young lady told me that if she made another sandwich, I would get charged again. This location sucks. I would rather drive the extra 15 minutes to the steele creek location

I've always had a good experience coming here for lunch. Friendly staff and good food…read more On at least one occasion I've used the restroom and there wasn't any hand soap nor towels available. A more frequent issue, however, is with people loitering in the parking lot and near the front door, asking others to buy food for them. I don't know if the staff can do anything about that, but it has turned me away from stopping here before.

Don't sleep on Steak 'n Shake, we will be back!!…read more I love that they use beef tallow and not seed oils- so much healthier!!! I wish more restaurants would do this. The fries were the shoe string type and were sooooo good. I got the Reese's milkshake too and it was great. It comes with a thick straw too so it's so much easier to drink the shake out of- more restaurants need to do that too! We went through the drive through and it was so quick. The employee wasn't the friendliest but we got our food quick and it was correct. We will be back.